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Dynamic Pricing at Walmart · Scott & Ally on Demand

• 0:00
  SPEAKER_01: With us just talking about my grandmother having us rake her leaves and put them in the pumpkin bag.
• 0:05
  SPEAKER_02: This was genius.
• 0:06
  SPEAKER_01: Did you ever hear Jim Gaffigan's bit about fall foliage?
• 0:12
  SPEAKER_01: Let me play it for you.
• 0:17
  SPEAKER_01: The foliage!
• 0:20
  SPEAKER_02: Let's drive by the foliage! It's so beautiful the way the leaves die.
• 0:29
  SPEAKER_01: People that love fall, they go.
• 0:31
  SPEAKER_01: This is so true.
• 0:32
  SPEAKER_01: Is that the right one?
• 0:33
  SPEAKER_01: Which is also why I call it God's Corridor.
• 0:35
  SPEAKER_01: Okay, now let me play you this.
• 0:38
  SPEAKER_01: I don't like this at all.
• 0:39
  SPEAKER_01: Dynamic pricing is something that I have experienced with Uber because I might be going home from a concert and an Uber ride will be a little bit more because obviously the demand is there.
• 0:52
  SPEAKER_02: Not if you use Snoopy D, the official Uber driver, the Scott and Ali show.
• 0:55
  SPEAKER_01: Well, I don't know about that.
• 0:56
  SPEAKER_01: She might also use dynamic pricing.
• 0:58
  SPEAKER_01: She might.
• 0:59
  SPEAKER_01: But who else is using it?
• 1:00
  SPEAKER_01: Walmart.
• 1:01
  SPEAKER_00: Oh.
• 1:02
  SPEAKER_01: And this guy experienced it when buying butter.
• 1:05
  SPEAKER_00: I grab my stuff, and I'm very aware of prices because of how high stuff is.
• 1:11
  SPEAKER_00: And I go to check out my prices are higher.
• 1:14
  SPEAKER_00: So I call the manager over and he comes over and he says the prices can change from the time you leave the area to the time you get to the register.
• 1:23
  SPEAKER_00: No.
• 1:24
  SPEAKER_00: Because the computer updates.
• 1:26
  SPEAKER_00: And I'm like, no, no, no, no.
• 1:27
  SPEAKER_00: You can't tell me that if I pick up an item that's$3.98, by time I walk to the register, which is less than two minutes.
• 1:34
  SPEAKER_00: Is this what we're doing?
• 1:38
  SPEAKER_02: If it's marked and if it's marked on the shelf, that's the price you get it for.
• 1:43
  SPEAKER_01: Yep.
• 1:43
  SPEAKER_02: And here's where every once in a blue, this could bite you or help you.
• 1:49
  SPEAKER_02: If there was a sale, let's say, and they forgot to take down the tags, like this rare, but you know, like maybe they'd be do late, late day like restocking or whatever.
• 1:58
  SPEAKER_01: Somebody didn't come in in the morning for their morning shift, and so those tags were still up.
• 2:02
  SPEAKER_01: That was a big thing at JCPenney's.
• 2:04
  SPEAKER_02: Yeah, that's that's the price that you get to pay.
• 2:06
  SPEAKER_02: I would have literally walked that manager, I'd have been like, no, no, no, you're coming with me.
• 2:10
  SPEAKER_02: Yes, I'm not sure.
• 2:10
  SPEAKER_02: That price says that, that's what I'm getting this for.
• 2:13
  SPEAKER_02: I don't give two damns about your computer.
• 2:15
  SPEAKER_01: Oh, we honored that sometimes when I worked at JCPenney's.
• 2:18
  SPEAKER_01: But what I I don't like this, but what this says to me now, I love the Sam's Club scan and go even more.
• 2:26
  SPEAKER_02: Oh my god, that's a good point.
• 2:27
  SPEAKER_01: Because you're getting the price that you see right on your phone.
• 2:30
  SPEAKER_01: Yeah.
• 2:30
  SPEAKER_01: This is it.
• 2:31
  SPEAKER_01: There's no changing of it.
• 2:33
  SPEAKER_01: Because I also think they increase the price because they know you picked it up.
• 2:37
  SPEAKER_01: Um, I mean, it's possible.
• 2:39
  SPEAKER_01: Of course, it's tracking everything you're doing.
• 2:41
  SPEAKER_02: No, I know.
• 2:42
  SPEAKER_02: I'm just sitting here thinking, though, that yeah, beyond what you're saying with the scanning go, I would absolutely fight that.
• 2:48
  SPEAKER_01: I think that this should be some sort of legislation that we should be fighting.
• 2:52
  SPEAKER_01: I mean, across the board in every single state, not just New York.
• 2:55
  SPEAKER_01: I think this is the biggest BS thing.
• 2:57
  SPEAKER_01: We're already struggling to pay for our grocery bills anyway.
• 3:00
  SPEAKER_01: So for you to take advantage because you know that I'm shopping for it.
• 3:04
  SPEAKER_01: And your Walmart.
• 3:05
  SPEAKER_02: You can't look, I know every business is open to make a profit.
• 3:10
  SPEAKER_02: That's the goal of every business.
• 3:12
  SPEAKER_02: But there are different tiers of businesses.
• 3:14
  SPEAKER_02: We're not talking June's coffee shop over on 2nd Street, which she's, you know, battling every day to be able to say, I want to be a success.
• 3:22
  SPEAKER_02: Walmart is a multi-trillion dollar company.
• 3:25
  SPEAKER_01: Walmart has people bidding to be vendors for their stores.
• 3:29
  SPEAKER_01: Yeah.
• 3:30
  SPEAKER_01: And they take the lowest, nine times out of ten, they take the lowest bid.
• 3:34
  SPEAKER_02: I mean, fine, it's a business model that works, but when you're in a situation, look, here's a great example.
• 3:39
  SPEAKER_02: I'll tell you right now.
• 3:41
  SPEAKER_02: Wegmans does their hotspot stuff where the prices don't change.
• 3:44
  SPEAKER_01: Oh, I love that.
• 3:45
  SPEAKER_02: You know, they they hold certain things at certain prices.
• 3:48
  SPEAKER_02: Yeah.
• 3:48
  SPEAKER_02: I do realize the cost of diesel to get the trucks to go to all the different stores to fill it up is probably backbreaking.
• 3:55
  SPEAKER_02: But you know what?
• 3:56
  SPEAKER_02: Here's the thing.
• 3:57
  SPEAKER_02: I know right now it sucks.
• 3:59
  SPEAKER_02: And I'm not trying to sound like a politician.
• 4:01
  SPEAKER_02: Right now it does suck.
• 4:03
  SPEAKER_02: There are all the reasons in the world you can come up with why it does suck, and you're probably right on a lot of them.
• 4:08
  SPEAKER_02: But in reality, sometimes these big stores, you're gonna do better for the customer and their loyalty in the long run if you eat some of this.
• 4:17
  SPEAKER_02: Like the the butter thing where it changed price from the back of the store to the front of the store.
• 4:21
  SPEAKER_02: You know what?
• 4:22
  SPEAKER_02: I'm sure they'd say, well, I got the cost of diesel to get this stuff around.
• 4:25
  SPEAKER_02: I know it sucks, but when you are so big of a company, cut enough slack.
• 4:31
  SPEAKER_02: I'm not saying lose your rear end and suddenly go out of business.
• 4:35
  SPEAKER_02: I'm saying, for do you think Walmart in the next hundred years is going anywhere?
• 4:40
  SPEAKER_02: No.
• 4:40
  SPEAKER_02: Whether the economy's great or bad.
• 4:42
  SPEAKER_02: Do you think but you know what?
• 4:43
  SPEAKER_02: They do great when the economy's great, and I bet you they're still doing great when the economy's not great.
• 4:47
  SPEAKER_01: Right.
• 4:48
  SPEAKER_01: That's what I'm saying.
• 4:49
  SPEAKER_01: All they have to do is not change their prices from me from shelf to checkout, because I don't know if you've ever been poor before and lived pay-and- when haven't I been?
• 5:00
  SPEAKER_01: Right, and live paycheck to paycheck.
• 5:02
  SPEAKER_01: So when I go to the grocery store, there are times, and I'm not saying that I'm like poor, but I've been a paycheck to paycheck person.
• 5:08
  SPEAKER_01: Oh, sure, me too.
• 5:09
  SPEAKER_01: And that I go to the grocery store and I know that I'm looking and I'm calculating as I'm shopping.
• 5:16
  SPEAKER_01: So if it changes, then I have to do deal with the embarrassment of, oh, I don't have enough now because everything dynamically priced out.
• 5:23
  SPEAKER_02: You can't take the toilet paper, but I need the butter.
• 5:25
  SPEAKER_01: And don't do that to me because I know that it's happened to all of us that we can't we are we fall short on paying for our grocery bill or whatever bill.
• 5:34
  SPEAKER_01: But don't do it to me.
• 5:35
  SPEAKER_01: Don't embarrass me, Walmart, because if you keep embarrassing me, then I'm gonna stop shopping there and then you're gonna lose your ass.
• 5:40
  SPEAKER_02: Yeah, it's at some point.
• 5:41
  SPEAKER_02: Yeah.
• 5:42
  SPEAKER_02: Yes, we'll remember these things.
• 5:44
  SPEAKER_01: Yeah.