How the Labelling Effect Shapes Consumer Identity

Marketing Psychology with Fexingo: Behavioral Triggers, Persuasion, and Consumer Behavior · Jun 7, 2026 · 8m · transcript

In this episode of Marketing Psychology with Fexingo, Lucas and Luna explore the labelling effect: how the words we use to describe consumers can actually change their behavior. They unpack a landmark 1975 study where children labelled as 'good at arithmetic' performed better, and connect it to modern marketing tactics like 'sustainable shopper' tags on e-commerce sites. The hosts discuss how brands like Patagonia use identity labels to build loyalty, and how financial apps like Mint used the label 'savvy saver' to nudge user behavior. They also examine the…