Latest / The Inspired Stories Podcast / How Chris Chambers Built Einstein Bridge After Surviving Business Challenges
Transcript
- 0:04Welcome to another edition of the Inspired Stories podcast,
- 0:08where leaders share their experiences so we can learn from
- 0:11their successes and be inspired by how they've overcome
- 0:14adversity. My name is Anthony Kotaspodi and
- 0:17today's guest is Chris Chambers. Chris is the founder CEO of the
- 0:22Einstein Bridge. This is a revolutionary research
- 0:26and innovation data as a service request platform where data,
- 0:32innovation and research converge to drive unprecedented
- 0:36efficiency and sustainability. Their solution addresses
- 0:39critical data fragmentation challenges while providing
- 0:43organizations with powerful tools to unlike unlock insights
- 0:47and accelerate innovation across industries.
- 0:50More recently, his Research and Innovation Data as a Service
- 0:53Company was accepted into the Peach Score Accelerator and was
- 0:58selected to advance to the second round of Pepperdine's
- 1:012025 Most Fundable Companies. Chris has received co-author
- 1:07credit for How to Survive and Thrive volume to sharing
- 1:11inspiring stories from entrepreneurs and innovators.
- 1:14He has earned recognition on the Presidents and Dean's List while
- 1:18achieving A4 Point OGPA in his MBA and is a recognized thought
- 1:23leader, executive Dr. of Business Administration
- 1:26candidate at Pepperdine Graziadio Business School 2025
- 1:31Colorado Governor's Fellowship selectee and Advisory Council
- 1:35member of the Harvard Business Review.
- 1:38His forward thinking approach to Organization 6.1 and autonomous
- 1:43operations has earned him numerous industry accolades,
- 1:47including presentations at multiple Artificial Intelligence
- 1:50Summits, nominations by Leading Technology conferences for
- 1:54Outstanding Leadership and technology and Excellence in
- 1:57Technology awards and selections for features by top business
- 2:01publications, including CIO Views Magazine, Mirror Review,
- 2:06CIO Outlook, the USA Leaders Magazine, and is a 2024 marquee
- 2:13Who's Who in America honorary honored listee.
- 2:18Now before we get into all that good stuff, today's episode is
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- 2:48All right, back to our guest today, the founder and CEO of
- 2:50the Einstein Bridge, Chris Chambers.
- 2:53I appreciate you making the time to Share your story today.
- 2:56Absolutely. Thank you so much.
- 2:57Now look, if we have all this business thing aside, I need a
- 3:01spokesperson, I need APR person. I know who to come to.
- 3:04Thank you so much for the introduction.
- 3:05That's my pleasure. Let's jump right into it, Chris.
- 3:08So you've got your hands in a lot of different things right
- 3:10now. Kind of paint us a picture.
- 3:13What's the larger goal that Chris Chambers is driving
- 3:15towards? Absolutely.
- 3:17So it, it came about during my, my acceptance into a
- 3:21Pepperdine's doctoral program. One of the things I'm coming
- 3:25into the mid part of my MBA, I'm trying to figure out what's
- 3:28next. And I had never really thought
- 3:30about whether I was going to do a PhD or a doctorate, but it
- 3:33just becoming the natural, you know, next step after I set the
- 3:36goal of getting a four point O. So there was a accounting was
- 3:39that class. Like if I get past accounting, I
- 3:41knew I had it. I got a 95.
- 3:42I was like, Oh, it's over. Like, so, you know, I started
- 3:46thinking and did some research and I was trying to figure out
- 3:49really what is the fundamental difference between a PhD and a
- 3:52doctorate. And I came across Pepperdine
- 3:54University and they basically explained an MBA takes current
- 3:58knowledge, they're building emerging leaders into current
- 4:01companies. APHD takes theoretical.
- 4:04So they're pushing the boundaries of what people think
- 4:06is possible. A doctor, a doctorate in
- 4:09business administration is going to be creating practical
- 4:11knowledge for those leaders, those MBAs and other leaders to
- 4:15implement. That difference was fundamental.
- 4:19And I was like, wait a minute. So if you choose APHD, you're
- 4:24going to be engaged in theory, but it's not necessarily rooted
- 4:27in any practicality. If you take a doctorate, you're
- 4:30in practicality, but you're not pushing the boundaries of what's
- 4:33possible. Who synthesizes that and puts
- 4:37those two together? How do we accelerate the
- 4:40innovation curve? By meeting practical knowledge
- 4:43holders, theoretical, you know, pursuers and then organizational
- 4:48leaders and executors? That's the missing piece.
- 4:51Because what I saw in the market, and it was interesting,
- 4:54I was talking to a potential investor and he said, Chris, you
- 4:57know, the first thing I went on your LinkedIn profile, the first
- 4:59thing I thought was, oh, this guy's an academic.
- 5:01He's a reader. And it stunned me.
- 5:03I was like, and he was like, no, no offense, but academics
- 5:06typically aren't executioners. And it was at that point I
- 5:09realized I had to build the Einstein Bridge.
- 5:12OK. Before we get into Einstein
- 5:15Bridge, and I want to hear more about that, couple of things.
- 5:18First, be curious to hear about your recent transition from CEO
- 5:22to venture partner Iron Key Capital.
- 5:26Absolutely no. I, I absolutely love what, what
- 5:29Iron Key's doing out in the Web 3 and the AI space, especially
- 5:33around start-ups, seed stage start-ups.
- 5:35You, you know, if you're looking for an investment and you're
- 5:38looking to sustain an investment and hold it over a longer period
- 5:41of time, seed stage companies on average are outperforming even
- 5:44the S&P 500 and doing fairly well.
- 5:48You're talking about maybe a 14% return with the S&P 500, where
- 5:51if you have a seed stage, you know, diverse portfolio, you
- 5:54could be earning 25% returns. So it's definitely an area where
- 5:58you're, you're going to have some ripe opportunity to park
- 6:01assets and have them grow over a longer period of time.
- 6:04Moving in the venture partner for me was just the next
- 6:07evolutionary step. I came in as a strategy advisor
- 6:10was helping the, the CEO and founder kind of make it through
- 6:14a transitionary period. You know, anytime there's,
- 6:16there's a lot of growth there, there, there's a lot of room for
- 6:19a lot of noise, a lot of process, you know, just a lot
- 6:21of, of redundancy. And so I stepped in, in the CEO
- 6:24spot to help kind of eliminate that redundancy, rebrand a
- 6:28couple of their their assets to kind of lead the team towards a
- 6:32more unified cohesive goal. And then was happy to move into
- 6:35the Venture Partner after we got accepted at the Einstein Bridge
- 6:39into the Peach Score accelerator.
- 6:41So say more about the 25% returns that are possible with
- 6:46seed stage companies. As an outsider, I think of seed
- 6:48stage and I think of somebody who maybe the a company that's
- 6:52not generating, you know, profit net revenue yet where, where
- 6:56would those, those greater returns come from?
- 7:00Absolutely. I'm going to give you 3 examples
- 7:02of of seed stage investors. 1 is named Mike Marcolo.
- 7:06He was the seed stage founder or investor for Apple.
- 7:09People don't know that. If you watch the Steve Jobs, you
- 7:12know, dramatization with Ashton Kutcher, he's the guy that
- 7:15showed up in that yellow Corvette when they were all
- 7:17outside in front of the home. He gave Apple the seed funding
- 7:21necessary. So he owned at one point 1/3 of
- 7:23Apple. Now, you know, remember Steve
- 7:25was fired and he came back. He got moved out of the board.
- 7:28He relinquished his shares. But that's one example. 1/3 of
- 7:32Apple today is worth a trillion dollars, right?
- 7:34But at that time, I think he wrote a check for $90,000.
- 7:37Seed stage company. Second one is David Mcquah.
- 7:41He's the seed stage funder of Microsoft.
- 7:43Now. I want you, You know, it's great
- 7:45right now. I'm using a PC.
- 7:47You're probably using an iPhone. You're like, yeah, Chris, those
- 7:49are the big, big, big, big names out there, right?
- 7:51But these companies weren't that at that time.
- 7:55They weren't what they are today.
- 7:57They were just companies in somebody's garage literally with
- 8:00Microsoft and and Apple. So David Marquard was the S seed
- 8:04stage funder of Microsoft and ultimately became a very
- 8:08successful venture capitalist. The last one is Peter Thiel and
- 8:11that's somebody, you know, I think a lot of people may
- 8:13recognize that name. Peter Thiel was the seed stage
- 8:17funder for Facebook. So he put 500,000 into Facebook.
- 8:22That stake when they went to their IPO is worth a billion
- 8:24dollars. The reason why seed stage
- 8:27companies end up making a lot of returns is because you get a lot
- 8:31of the company in the early stages.
- 8:33So in an early stage venture, you, you typically are betting
- 8:36on a couple of things. You're going to be either
- 8:38betting on the promise of the idea, meaning if you
- 8:41fundamentally believe, hey, if they actually can create this
- 8:43and bring it to market, it's going to have a lot of value.
- 8:46I, I have a gut feeling this is going to do very well.
- 8:49Or you're looking at the team and you're saying, you know
- 8:50what, this collective group of talent, they definitely can get
- 8:54their act together, especially if they're a line behind a
- 8:56mission. That secret sauce is when you
- 8:58have a great idea and a great team.
- 9:00And then of course, it's market timing, right?
- 9:03Great example of Microsoft Zune versus iPod.
- 9:06You know why 11 succeeded and 1 failed?
- 9:08Or Amazon phone, We love everything Amazon does, but we
- 9:11didn't like their phone for whatever reason, you know, so
- 9:15it's not to say that these ventures are not without risk,
- 9:18but ultimately because you're, you're getting an early think
- 9:21Shark Tank, right? I'll give you 150,000 for 20% of
- 9:24the company. The company's valued at let's
- 9:26say 500,000 will the next round of funding that company could be
- 9:30valued at 5 million because they've made it to 1,000,000 in
- 9:33annual revenue recurring. Your your stake just went up 5X.
- 9:38So we're talking, yeah, certainly higher risk, higher
- 9:40reward kind of longer term. Like you know, you get in early
- 9:44if you get in at the right venture, the returns can be
- 9:47really big kind of long term. So let's talk about your
- 9:51publication, How to Survive and Thrive volume to you're
- 9:55spotlighting stories of entrepreneurs.
- 9:59I'm curious, two things actually.
- 10:02First, let's start with how did the idea to to get involved with
- 10:05this come about? OK, SO11 distinction here.
- 10:08That is actually the founder of Reebok, who is the author.
- 10:12And So what they do is they have this program called 1 Golden
- 10:16Nugget that they go out and they reach out to entrepreneurs like
- 10:19myself who want to share a golden nugget, something of a
- 10:22nugget of wisdom, a kernel that, that they want to share with
- 10:26virgin and entrepreneurs. And so I ended up on the 1
- 10:30golden nugget podcast and they really loved my story.
- 10:34My, my contribution was as you have to embrace the, the turn
- 10:37back moment. There's a dark, dark moment in
- 10:39almost every, if you really study successful people, I don't
- 10:42care who you would look at the Shark Tank guys.
- 10:46And yeah, there's a moment that you're going to, you're going to
- 10:50want to quit because everything is going wrong.
- 10:52I mean, everything is going wrong.
- 10:55And in that moment of darkness, there's a, there are two
- 10:58options. You can guarantee that it will
- 11:00never happen because you quit, or you can step forward and the
- 11:05possibility of it happening remains.
- 11:08So you have to either bet on the certainty of never making it
- 11:11happen, or the possibility of it potentially happening.
- 11:14Which is greater for you? Say more about that darkness and
- 11:19maybe what you came to understand about that from some
- 11:23of the Shark Tank folks. So I, I mean, I've been studying
- 11:27success in terms of, you know, the motivational speakers, you
- 11:30too, they typically get a, a bad rap.
- 11:33But what was interesting is, is that I started studying success
- 11:36around 20/17/2018 when I, when I lopped off into
- 11:40entrepreneurship. And what I found out is that
- 11:45almost everybody had an incredibly difficult uprising to
- 11:48success. I mean, John Rockefeller had a
- 11:51moment where he almost lost everything.
- 11:53Andrew Carnegie almost lost every.
- 11:55I mean, you go, you read Napoleon Hill, Napoleon Hill's
- 12:00Think and grow rich, you're going to find incredible, almost
- 12:04cyclical, almost programmed like a computer program, nearly
- 12:10everybody. Elon Musk, Tesla and SpaceX both
- 12:13faced death early on in his tenure.
- 12:17There is a incredibly dark moment that I think it's
- 12:20programmed into the journey of success because when you push
- 12:24past that moment, what is given to you are riches and and
- 12:28resources beyond any person's wildest dream.
- 12:31But what you often hear, I don't care if it's Steve Harvey, I
- 12:35don't care who you're listening to.
- 12:36They will say I just never gave up.
- 12:38I just never gave up. Mark Cuban talked about the fact
- 12:41that he was down to $940 a funny story.
- 12:45OK, so, so he's really, he's, he really likes telling this story.
- 12:48So I'll, I'll shorten it. He, he was living in a six
- 12:51people to an apartment. He had this, this Nissan that he
- 12:54was driving with a hole in the floorboard.
- 12:55He had to put a quarter of oil in it to drive every 60 miles.
- 12:59And The funny thing was that he had a, he got a job as a
- 13:02software salesperson and his boss, he loves to say this
- 13:05Michael Hubecky. And he even spells it.
- 13:07It's funny to hear. So Michael Hubecky is the owner
- 13:09of the company. And Mark is like, look, I've got
- 13:12a $15,000 sale. It'll give me $1500 so I can get
- 13:15out of this rat hole apartment. He wanted to go, you know, so he
- 13:19was like, I got to do that, but his job was to open the store.
- 13:23Lowest story short, he made the decision to go make the sale.
- 13:25Now he brings back a $15,000 check and gets fired.
- 13:31That's an incredibly dark moment.
- 13:33And what Mark did then was he went and found one of the guys
- 13:37who want his customers who liked him and just said, hey, look, I
- 13:39need $500. You know, basically sold him on
- 13:41investing $500 to help him get the software.
- 13:44And that became Micro Solutions. That then became broadcast
- 13:47network and it became Dallas Mavericks and billions of
- 13:49dollars. Daymond John on the show, he was
- 13:52that he was down $1,000,000 in inventory.
- 13:55He had like $500 in the bank and he said his mother, he was
- 13:59working on his mother's house. He says his mother was like, I'm
- 14:02going to take an ad in the newspaper.
- 14:04He was like, mom, that's the stupidest idea of whatever.
- 14:07She took an ad out on the newspaper, $1,000,000 in sales
- 14:10but low on cash. 20 investors reach out.
- 14:14Three of them he met with one of them became his mentor today.
- 14:18And you just go over and over the founder of kind same thing.
- 14:21He was like, I was down $1,000,000.
- 14:23I had almost like it was, you're talking about like, you know,
- 14:26basically days from death's door and they just kept going.
- 14:30And that's the cycle that you see across all successful
- 14:33people. So you made the comment it I get
- 14:37it almost seems like it's programmed into the path you you
- 14:41believe that like it's sort of hard, if not impossible to kind
- 14:46of get to the top of the heap without facing just death's
- 14:50door. Like adversity, that seems
- 14:52insurmountable. Well, I mean, if if you're a
- 14:55James Brown fan, you you remember the song paid the calls
- 14:58to be the balls, right? Paid the cost.
- 15:02You have to pay that cost. You can take it in biblical
- 15:05form. How do you get to King David?
- 15:07Well, you start off in the field.
- 15:08You have to slay your Goliath and then ultimately you've
- 15:10proven your work doesn't matter what area you're in.
- 15:13You know we can we can get it at the religious sense.
- 15:15We can get it at the societal sense, philosophical.
- 15:18You can go to Greek mythology, Roman, I don't care where you
- 15:21look. The pathway to success,
- 15:24accolades, having your name recognized as you start off
- 15:27insignificant, you decide you're going to take this
- 15:30insurmountable challenge on and in this our case, we're
- 15:33typically talking about entrepreneurship, which is
- 15:36typically an insurmountable challenge and you push and you
- 15:39push and you push and then you ultimately breakthrough, but not
- 15:43before you almost die. Netflix is another one Jeff
- 15:47Bezos faced this. It is like a program.
- 15:50I don't know any other way to describe it, because if you're
- 15:53just looking at it at basically, what are the probabilities that
- 15:56every successful person tells nearly an identical story?
- 16:00It's got to be some level of programming because they all
- 16:02start for different walks of life.
- 16:04You know, my dad, since I was a little kid, always said if it
- 16:07were easy, everybody'd be doing it.
- 16:09And I think that's sort of a different spin on kind of the
- 16:12message that you're saying is, I think to find success in
- 16:16something, right? If it were easy, it'd be a very
- 16:20crowded space and your success would get washed out.
- 16:25So to find success in a very competitive world like this, it
- 16:29takes struggle. It takes facing those hard
- 16:31moments. And so I'm glad that we're we're
- 16:33giving voice to this. And you're talking about, you
- 16:36know, multiple examples of, you know, household names, very
- 16:39successful people that, you know, on the verge of throwing
- 16:44in the towel, but but they couldn't because they had no
- 16:47towel. They couldn't afford it, right?
- 16:49And they just found a way to pick themselves back up and and
- 16:52keep pushing forward. Absolutely.
- 16:55You know, the interesting thing is Mark, you even talked about
- 16:58the fact that he had stolen the towel for Motel 6.
- 17:01So that's funny you, you grabbed on the towel.
- 17:04But it, it really is it, it is, you know, entrepreneurship, it
- 17:07gets glorified in our society. You know, you get your Instagram
- 17:11reels, your TikTok reels, you know your YouTube reels, the
- 17:14best 60 seconds or you know 90 seconds of somebody's life and
- 17:18their overnight success is about a 20 year cycle.
- 17:22If you really, you really think about it, you know, there are
- 17:25some people who had rocket shots right away, but there's few and
- 17:28far between. Overnight success looks like a
- 17:30lot of failure, a lot of heartache, a lot of tears, a lot
- 17:34of anxiety, a lot of sleepless nights over and over and over
- 17:39and wondering if you made the right decision, especially if
- 17:42you have to pivot. That's also, you know, very
- 17:44terrifying moment. But if you pivot and then it
- 17:46starts working and then something in the macro
- 17:48environment, maybe it's COVID, maybe it's generative AI, we'll
- 17:51get to that, that that disrupt your plan and you just have to
- 17:54keep going. And, and so that's what success
- 17:58looks like it, it typically is associated with your
- 18:02possessions, your, your, your bank account and things of that
- 18:04nature. But but true success starts with
- 18:07the ability to manage your time and own it.
- 18:10Have you worked hard enough to where you can own your time
- 18:12regardless of how stressful it is?
- 18:14Do you own your time? Can you control your destiny and
- 18:17in and of itself, that success? Now, if you end up becoming
- 18:20monetarily successful, it's because you've delivered
- 18:22incredible value in some way. You know, I, this is great that
- 18:27we're talking about this. We, we kind of get into this in
- 18:29most of my interviews a little bit later.
- 18:32But since we're here, I'm going to go ahead and ask you the
- 18:34question. Chris, what's the hard thing
- 18:36that you got through? How'd you get through it?
- 18:39What'd you learn going through that process?
- 18:43Oh, man, OK, so I've spent 16 years in corporate America and
- 18:48moved up to a business engineer. You know, really thought I knew
- 18:51my stuff, right? You know, I did to a certain
- 18:53degree in corporate America because I'm being handed a
- 18:55budget. Here's a $60 million P&L, manage
- 18:58it correct. Got money, have a CapEx budget.
- 19:01I can do that. Ready.
- 19:02So 2018, you know, I'm early 30s.
- 19:05I know it all now. I got it.
- 19:07Oh yeah, let's go ahead and get out here and be an entrepreneur.
- 19:09Let's build this business. The millions are flowing.
- 19:12I've solved 10s of millions of dollars to help integrate
- 19:15hundreds of millions of dollars in business units.
- 19:17I got it. I know what to do.
- 19:20Then I got out here and one of the things that stunned me right
- 19:24away was that I had never struggled in my life to get a
- 19:27job, meaning that if somebody had to define me, I could show
- 19:31up with my CV regardless if I had experience in it or not.
- 19:34They just like something in my background.
- 19:36I could articulate my understanding of the problem set
- 19:38in the industry and whatever else I had studied on.
- 19:41And ultimately we get an offer. You get to the entrepreneurship
- 19:44side. That's not the conversation
- 19:46you're having at all. Not.
- 19:48And it's stunned me because the very first idea I had was a
- 19:51company called Prod Exec, short for Product Executive.
- 19:55I'd spent my the last tale of my career in the last five years as
- 19:58a product leader in multiple software organizations.
- 20:02So I really knew the space ended up selling that concept, which
- 20:06is now fractional. But I wasn't calling myself a
- 20:08fractional back in 2018 was selling that built a portfolio
- 20:12of about 10 startups. And there was a deal, some
- 20:15equity stakes, some revenue shares, you know, some cash, but
- 20:18a but a but a good mix. But they were all startups in
- 20:222018. Around 2019, I started making
- 20:25money close to what I was making in corporate America.
- 20:27I was feeling good right over this Q4.
- 20:29I'm feeling good. OK, I'm going to tell you right
- 20:34now the first mistake I made as an entrepreneur, I didn't
- 20:37listen. I did not listen to my customer.
- 20:42One of my customers was a company fit for trips.
- 20:45Hey, Marcus, if you were going to might hike Mount Kilimanjaro
- 20:50or the Swiss Alps or even the Rocky Mountains, let's say you
- 20:53were going to his company helped you get ready for the terrain,
- 20:56the elevation, the breathing that's necessary to be in high
- 20:59elevation. This is Q4, this is around
- 21:02November. His major source of customers
- 21:06were tour operators worldwide. And in November, they had begun
- 21:10telling us that on the on the eastern side of the world, that
- 21:15there was some virus that was causing mass cancellations.
- 21:19November of 2019. I had a four month head start
- 21:25and it was over and over and over.
- 21:29It was just, and we were stunned because now he's facing the
- 21:32death of his business. We're stunned.
- 21:34How quickly? So by the end of 2019, now you
- 21:37know, I have AI, have a broad portfolio.
- 21:39So I'm, I'm, I'm OK, right. But I'm trying to help Marcus
- 21:42navigate this. And then COVID hits February
- 21:462020, the business closers shut down, eliminated all but one of
- 21:52the startups in My Portfolio. I have.
- 21:56I've truly never felt pain like that before.
- 21:59I really never felt at anything before that, not not to that
- 22:03degree. And I remember when I got off
- 22:07the phone with my last founder, who was like, hey, man, I'm
- 22:10going to have to find a job and I can't do this anymore.
- 22:13And, you know, I told him I understood and respected it
- 22:17because it was it was an incredibly difficult period, but
- 22:21I realized I made some mistakes right then and there.
- 22:24It was the most humbling moment ever because in hindsight, I can
- 22:29tell you about the November phone calls that I had for four
- 22:34months. The reason why I didn't pay
- 22:35attention to that is because I violated a principle of business
- 22:38PESTLE, political, economic, social, technological,
- 22:43environmental, legal. That was an environmental
- 22:45change. COVID was an environmental macro
- 22:48phenomenon that was happening, was spreading like wildfire.
- 22:52And I didn't have the maturity and also the knowledge necessary
- 22:57to factor that into my decision making.
- 22:59So I went back to school for a business degree so that I could
- 23:02understand how to use macroeconomic trends along that
- 23:07way. While I was pursuing my business
- 23:09degree, I got an opportunity to purchase a company,
- 23:12trulygen.com, off of Flippa. And what was interesting was
- 23:17that, you know, Flippa, if you all don't know, is a place
- 23:19whereyoucanbuy.com businesses, E com businesses, things of that
- 23:22nature. So true Legion wasn't making any
- 23:25money, but boy, I knew that brand.
- 23:27True lead Gen. true lead generation.
- 23:31Easy, the company was built to be like an Amazon of martech.
- 23:35So you're thinking, you know, Google products constant
- 23:38contact, you know, the big brands, but it's going to be
- 23:40like Amazon for martech just come to true Legion and you can
- 23:43get anything you need to DIY brand about 400,000 outbound
- 23:49emails across 17 product verticals.
- 23:51And again, we're talking about the, the product teams that are
- 23:53the marketing teams that are building this collateral of
- 23:55Google Constant contact. HubSpot had extraordinary open
- 24:00rates and extraordinary click rates, but no conversions.
- 24:04And it stunned me, right? Because I remember reading the
- 24:07constant contact one, it was like a 73% open rate for the
- 24:11constant contact themed campaign and like a 35% click rate.
- 24:16I mean extraordinary. And I thought to myself right
- 24:19then and there I was like, wait, I've seen this pattern before
- 24:22three times in my career. I left being $1,000,000 producer
- 24:26in terms of revenue for a smaller competitor of a Fortune
- 24:30500 company and Bond we're talking about direct 1 to 1.
- 24:34Ameriquest to 1st NLC. Bond went from doing 10 million
- 24:38dollars, $11 million in nine months in sales.
- 24:41First NLC comes, gets me, they ask me if I'll do the same thing
- 24:44for them. They pay me, you know, and I'm
- 24:46young, I'm like 19 at this point.
- 24:47You get 4 extra money. I'm like that's a no brainer.
- 24:50Nobody's picking up. Ameriquest is the most well
- 24:53known mortgage company at that time.
- 24:56Insight to GHA Technologies. Insight is a Fortune 500 company
- 25:00who had just implemented the the most technologically advanced
- 25:03stadium at that time, the Arizona Cardinals.
- 25:07Robert Half to Genuine and that was the last time I needed to
- 25:10see the pattern. Robert Half is the most well
- 25:12respected or one of the most well respected companies in
- 25:14America. Genuine was a smaller
- 25:17competitor. All three times they offered me
- 25:19more to do the same amount of production, but I didn't
- 25:22recognize something until later in life.
- 25:25What was that? When I saw the brand, it was
- 25:28brand. When I saw the constant contact
- 25:32performance but no conversions, I was like the constant contact
- 25:34makes money. I just literally just googled
- 25:36how much annual revenue constant contact made divided by 365 then
- 25:40divided that by 24. I was like, if I spend an hour
- 25:42reading this and trying to figure it out, constant contact
- 25:45has made X number of dollars since then.
- 25:47So it's clearly not constant contacts issue it's true
- 25:50legions. And I was like, OK, I'm in
- 25:52trouble, right? So I purchased the brand and I
- 25:55paid a premium for it. I'm trying to figure it out.
- 25:58And I'm getting to the broader, you know, the broader point of
- 26:01the of the struggle because I'd already lost a business
- 26:03portfolio to COVID. So in this particular case, I
- 26:07was like, well, I automated my business development position at
- 26:10Robert Half in 2010 and I made, you know, millions of dollars in
- 26:13gross margin for the company. Staffing industry really
- 26:16respects Robert Half's name. So here's what I'll do.
- 26:18I'll find the best in class LinkedIn automation tool.
- 26:20I'll socialize that story when I sit down with the people.
- 26:23Number one, I already got you because you came through
- 26:26automation. So I've proved automation works.
- 26:28This is 2022. Now all I have to do is explain
- 26:32to you what I did for Robert Half and how I did it.
- 26:36End up closing 60 customers over the next 12 months.
- 26:38The asset started at a valuation range between 7000 to 32,000.
- 26:43And by February of 2023, I got excited because I was tracking
- 26:46the founder path and the valuation had risen to 787,000
- 26:51to 2.5 million. So there's like 4 buying
- 26:53categories. So I was like, I couldn't
- 26:57believe I was like this is you. You don't get that kind of
- 27:00appreciation for anything other than California real estate,
- 27:02right? So I'm a California kid.
- 27:04It's time to get ready to sell. But I had found the path do an
- 27:07assessment of the business. And one of the risk I had was
- 27:11that it was a month to month business.
- 27:13So I prided myself on being able to retain people by selling them
- 27:16every month, right? Because you could just walk
- 27:17away. So I had to close my customer
- 27:20every. I felt good about that.
- 27:21But business was an extraordinary risk.
- 27:24OK, let's get to it. I didn't see ChatGPT coming at
- 27:28all. That's again another violation
- 27:31of PESTLE as the technological. To be fair, Chris, you're saying
- 27:35I didn't see ChatGPT coming, I didn't see COVID coming.
- 27:39I mean, put yourself in the same bucket as billions of other
- 27:43people, right? Like it's nobody's got the
- 27:46crystal ball to, you know, hey, yeah, this virus, there were
- 27:50some stories about it, but nobody knew what it was going to
- 27:52become. So I'm just saying be a little
- 27:54easier on yourself. But but please continue with the
- 27:56story. Well, hold on.
- 27:58OK, OK, I'll give you, I'll give you COVID, but there was the
- 28:01Spanish flu, right? So, so let me give you, let me
- 28:03give you the ChatGPT thing. In 2013, I was in an oil and gas
- 28:07consulting engagement with Saudi Aramco, some reservoir
- 28:10engineers. They were describing 4 key
- 28:12indicators off of a well and they wanted to stream those into
- 28:15a big data set so we can figure out how to reduce the well
- 28:17health or the well maintenance costs and extend well life.
- 28:21I recommended that we use those four key indicators, big data,
- 28:24advanced analytics and IBM Watson who had just smoked
- 28:28humans on Jeopardy. IBM Watson was the first
- 28:31generative AI application out and I was in 2013.
- 28:35So I knew the technology was there.
- 28:38What I didn't realize when I say I missed it, ChatGPT is, is that
- 28:41what my business was built on was my ability to understand
- 28:46nearly instantly any industry or any market, any position.
- 28:51So really what it boils down to was, is that I was really good
- 28:54at crafting high impact messaging that resonated with
- 28:58anybody. You can be a bioinformatics and
- 29:01I go from bioinformatics to construction.
- 29:03You go from construction to Salesforce CR.
- 29:05It didn't really matter what the industry was.
- 29:06I know how to speak to people at a fundamental level and my
- 29:10messaging was high performing. But then when ChatGPT shows up,
- 29:15it's me in a box. Why would you pay me a premium
- 29:20for my ability to to craft high performing messaging?
- 29:24And if you could pay $20 to something that reads the same?
- 29:29See the biggest thing is, and we're learning it later, but it
- 29:31read the same, right? So I'm verbose.
- 29:33I was delivering verbosity in automation before anybody else
- 29:37was because if you haven't noticed by now, I'm verbose by
- 29:40nature. This is truly who I am.
- 29:43So I was giving people the ability to take my verbosity and
- 29:47deliver it to their customer, basically a blurb of an insight
- 29:50of how well I understood the market, or in their case, how
- 29:52well they understood the market so they could get a, a meeting
- 29:55when ChatGPT comes along. And within two weeks of, of the
- 30:01mid part of February, I heard this often and this I'm
- 30:04generating for one person 1400 replies in four months.
- 30:07They were like, you know, Chris, you know, we, we're just and it
- 30:11was the, the, IT was very, I could tell I was like, Oh, you
- 30:14discovered ChatGPT. And so they one by one, they
- 30:17would end their, their term with me over and over and over and
- 30:20over. And there it was.
- 30:23It's painful because I didn't, yeah, I didn't set the business
- 30:26up and I was trying to get to, to 5 million.
- 30:29But but in that I'll, I'll tell you what, what, what dawned on
- 30:33me, the reason why I was tracking and founder path has
- 30:38nothing to do with the ego side. Yeah, I'm pretty proud that I
- 30:41delivered like a 10,000% return. What I was trying to do was
- 30:45figure out how do I scale this? How do I find 10 other people?
- 30:50I can do that too. Because if you can go from 7
- 30:52seven thousand 32,000 to 787,002.5 million with one
- 30:57person, if you do it with 10, look how big the pot can grow.
- 31:03And so I went back to school for my MBA because I really wanted
- 31:07to understand leadership principles.
- 31:10And so in that moment, I decided I'm never going to do the solo
- 31:14solopreneur thing again. No more.
- 31:17You know, I've got to do the Jackson 5.
- 31:19It's, it's really hard to be Michael Jackson out here, right?
- 31:21So I got to get to the Jackson 5 and be Michael and the five,
- 31:24right? Because that's how everybody
- 31:25fell in love with it. You know, the solo act comes
- 31:27later. And so right now I'm, I'm
- 31:30building four teams out of the rubble of those first two
- 31:34failures. And it's actually really fun.
- 31:38OK, so is this a good time to segue into the Einstein Bridge?
- 31:42Sure. I mean, yeah, we can.
- 31:44We can go there wherever you'd like to go.
- 31:45Yeah, I mean, I think this is kind of your your passion at the
- 31:49moment. This is, you know, where you're
- 31:51putting a lot of your energy. So kind of break this down into
- 31:54simple terms for us. I explain sort of the the
- 31:57impetus behind the idea and and what it is that you're doing
- 32:00there. Absolutely, absolutely.
- 32:02So I come out of my MBA or midway through and I remember so
- 32:07accounting was was that one class.
- 32:09Now, if I got past accounting, I was going to make it happen and
- 32:12I shot for four point O not because I think anybody cared
- 32:15about it, but it's because you, you have to set goals.
- 32:18One of the things that that's really interesting about the
- 32:20physical world in a gym or or the academic world is if you set
- 32:24a goal, you can achieve it through just sheer work.
- 32:27Now in the professional world, it doesn't work that way at all.
- 32:29It doesn't matter. You can work hard, hard, hard,
- 32:32hard, hard, hard and never make your goal, never get promoted
- 32:34because maybe your boss doesn't like you or maybe your
- 32:36organization, that there's a lot of reasons why you can't reach
- 32:40your goal in the professional world through sheer hard work.
- 32:43It's a lot of luck, a lot of networking.
- 32:46But in my MBA, I was at the point where where I wanted to
- 32:51know what was next. And I googled what is the
- 32:54difference between a PhD and a doctorate.
- 32:57And Pepperdine University came up and they had a blurb on their
- 33:01on their website, their Business School website.
- 33:03That was like something to the effect of MBAs are are trained
- 33:08to be leaders in the current business world.
- 33:11PhDs do research in the theoretical and doctors create
- 33:15practical usable knowledge today.
- 33:19And I didn't think anything of it at the time.
- 33:21I, I, I at that point was knee deep in kind of building an
- 33:25advisory firm. So, so I wasn't really thinking
- 33:28too deeply about it. And lo and behold, you know, for
- 33:31both I do a lot of blogging and micro blogging on LinkedIn and
- 33:36out of nowhere. And I mean, you know, maybe,
- 33:38maybe it was out of nowhere. I don't think so, right?
- 33:41We, we all got machines and technology that can track you
- 33:43down to your IP level. An academic advisor for
- 33:47Pepperdine ends up in my inbox. It's like, hey, Chris, would you
- 33:51like to explore the executive doctorate at Pepperdine?
- 33:56I googled them and was like, whoa, yes, yes, I want to right.
- 34:01I was just honored for the opportunity.
- 34:03And so so I get into the admissions process.
- 34:06I make it through phase one in the phase two, Phase 2 is an
- 34:10interview. And, and I'll never forget we're
- 34:12we're going over, you know, how to narrow down.
- 34:14I tend to boil the ocean a bit. We're going to get to the moon.
- 34:17It's like, yeah, Chris, but you got to create the metals, you
- 34:18got to create the rocket fuel like that gets at the steps.
- 34:21So they they narrow it down and help me kind of distill down my
- 34:24autonomous operations concept into something practical.
- 34:28And I remember the question that closed off the interview.
- 34:32It was just like, OK, Chris, this is great.
- 34:34Love your research proposal. Where are you going to get the
- 34:37data? And right when he said that, it
- 34:39didn't even take me like a fraction of a second.
- 34:41I was like, I'm going to build a research and innovation to
- 34:43advisory company, the data company, and I'm going to build
- 34:46a company to do it. And at that moment, because I'm
- 34:49doing research around automation with operations managers and
- 34:53leaders, that I was like, oh, what if I built a bridge between
- 34:58the people, the doers and the knowers?
- 35:01But they're two types of knowers.
- 35:03There's the doctorate, the practical builder, the
- 35:06theoretical PhD. When you intersect those with
- 35:10the doer, that collaboration and collision, if you think of it
- 35:13like a, you know, an atomic bomb is an explosion of innovation.
- 35:18And that's what we're building today.
- 35:21And so where is it today? What's what stage?
- 35:24So I'm in the process of solidifying my leadership team.
- 35:27I've got a really strong group behind me.
- 35:30I'm in building the first prototype should be done within
- 35:34the next two, maybe 2 1/2 weeks. I've gotten some interest from
- 35:38investors. I've been accepted into
- 35:40accelerator. I got another offer for an
- 35:42accelerator. It's really one of those
- 35:45companies. I'm at the, I'm at the precede
- 35:46stage, right. So precede is you have a really
- 35:48good idea or you have a good idea and you're, you're
- 35:51socializing it to the point people want to get in early.
- 35:54Seed stage is really when you've gotten a little bit of traction
- 35:56where you've grabbed a couple of clients, things of that nature.
- 35:58So I'm in the process of, of bridging the gap between C
- 36:02precede and C by going out and getting clients.
- 36:05I, I can, you know, explain the theoretical or the principle,
- 36:09you know, with the best of them and get people to understand,
- 36:11you know what I'm looking for. If you look at product diffusion
- 36:14curve, it's about 2.5% of the market is innovators.
- 36:18You know, that's the traditional Jeffrey Morris crossing the
- 36:20chasm diffusion curve. And then another 12.5% of what
- 36:24they would call early adopters, they get in early.
- 36:26So it's about 15% of any market that will really get behind the
- 36:30principle. But the innovators, the people
- 36:32that will make that jump are about 2.5%, which is why we went
- 36:36research. Research and development is a
- 36:39tax deductible thing for a business to engage in.
- 36:43And So what that ends up doing is it moves us out of the bucket
- 36:46of consulting and the types of engagements that we can get into
- 36:49our research and development, which ultimately could be tax
- 36:52deductible. But I'm not a tax professional.
- 36:54That's not tax advice. Right.
- 36:56On. What lessons can you take from
- 36:59some of your previous ventures in lead Gen. etcetera and parlay
- 37:05into what you're doing now to kind of try to get some of those
- 37:07early customers? I think it's really, it's really
- 37:11not building for yourself in each of the, in each of the two
- 37:15previous ventures, while I had moderate success, if you you
- 37:19want to call it that, they were all built for me to be a one
- 37:22person Accenture. That was my goal when I came out
- 37:25of when I came out of corporate America.
- 37:26It's like I'm going to be a one person Accenture and I made that
- 37:29goal. I had no idea the flaw in that
- 37:32goal until I went through it and and I think that's really the
- 37:36biggest thing. You know, the other thing is, is
- 37:38that those previous ventures also gave me a a lot of lot of
- 37:43content, right? I can tell the story
- 37:45authentically and and it has helped me as I socialize a story
- 37:50to get fairly well recognized for some of the things that I've
- 37:53been doing, you know, from an innovation in that perspective.
- 37:57And so it's helped me gain a little bit of notoriety.
- 38:00And and with that, you know, and I'll share this with you pre
- 38:03show, but I'll share it with people.
- 38:05I was driving to Colorado from Houston.
- 38:08It's about 16 hour drive. I decided I've never watched
- 38:11Shark Tank a day in my life. And we're talking about just
- 38:14this past Wednesday last week. Never watched it decide I was
- 38:17going to play it for 16 hours. And one of the things that that
- 38:21kind of humored me a bit was that Mark Cuban and Kevin
- 38:25O'Leary, Now, Kevin, he had just sold a $4.2 billion valuated
- 38:30software company, right? So Mark Cuban's a famous
- 38:32billionaire. They're kind of bickering.
- 38:34And Mark Cuban goes, yeah, man, money's all the same.
- 38:36But your name and my name, it's not the same.
- 38:38And if you know Kevin O'leary's Mr. Wonderful.
- 38:41And I, I thought very, very deeply about what he was saying.
- 38:45And what he was basically saying is, is that there are a couple
- 38:48of ways to do it in life. But one of the ways that you
- 38:50really get out there is if your personal brand is incredibly
- 38:54well respected and well known, it is that one of the things
- 38:57that allows for you to command opportunity for others.
- 39:01And that's what Mark Cuban does. And that's what I'm doing now by
- 39:04by going about the business of building the Einstein Bridge.
- 39:09A comment you made to me before we went live with our interview
- 39:13here is that you're hacking the machines.
- 39:16What do you mean by that? So I it's not a coincidence that
- 39:21we came into contact. So I'll tell the story really
- 39:24quick. I have always been somebody who
- 39:28who wrote to the three thousandth character and like I,
- 39:30I know it's a three thousandth character limit.
- 39:31Like I just write all the way to it.
- 39:33Sometimes I have to chop, you know, I'm going to get to that,
- 39:36that very last character, whether everybody reads it or
- 39:38not. I'm only looking for a certain
- 39:41type of reader. Here's what I didn't realize at
- 39:44a certain point in life, in probably the last three years,
- 39:49the readers are machine learning.
- 39:52They're algorithms. Because as I continue to tell my
- 39:56story, all of a sudden it'd be near instantaneous.
- 40:00Like I'll write an article about some innovation that I did back
- 40:03in my back in my, my, my lifetime.
- 40:05And then I'll get an e-mail that says you have been selected for.
- 40:09And then I remember when the Harvard Business Review selected
- 40:11me and I was like, that was new. We live in a world of machines
- 40:16and everything is machine learning.
- 40:18The machines are listening and they're reading everything that
- 40:21we do. And so one of the things that I
- 40:23found out is that if you really can write well, if you can write
- 40:28and you know, one thing is you have to have the background,
- 40:31right? Like GPT.
- 40:32You can't GPT your way to 17 years in the field.
- 40:35Like, you have to have been there and done it and walked the
- 40:37war stories. But if you're if you're diligent
- 40:40about it, the universe will find you.
- 40:42And it's because of machine learning.
- 40:45What about machine learning and AI would the average person find
- 40:51surprising? What?
- 40:52What aren't we getting or seeing that is either already happening
- 40:57or just around the corner? OK, so for the average person
- 41:02right now, AI begins with ChatGPT.
- 41:05In November of 2022, there was a chat bot, a virtual
- 41:11psychotherapist named Eliza, produced by Stanford and MIT in
- 41:181967. Artificial intelligence is over
- 41:2270 years old, expert learning systems.
- 41:27IBM Watson. Many people don't know about IBM
- 41:29Watson because it's too expensive.
- 41:31IBM Watson. If you go and you Google IBM
- 41:34Watson and Jeopardy, what you will find is in a general
- 41:38knowledge competition where the rules are, you get a statement
- 41:41and respond. The answer is in the form of a
- 41:43question. AI in 2011 destroyed the best
- 41:47humans. Even Ken Jenning, the host
- 41:49today, he destroyed them. IBM Watson was like 77,000.
- 41:53The humans Brad, Brad Rutter and Ken Jenning were like 21,000.
- 41:58They just could not keep up with it with IBM Watson at all.
- 42:02That was in 2011. ChatGPT comes up and because
- 42:06it's democratized, people think it's the birth of AI.
- 42:09It's not. It's the latest in a long line
- 42:13of applications. Machine learning, Netflix.
- 42:17Do you remember when Netflix used to just give you the top,
- 42:20the top recommendation? We're talking about early in the
- 42:22Netflix days. That was machine learning.
- 42:24That's how that's how Facebook knows what ads to show you.
- 42:29That's how you know Amazon knows what products to present to you.
- 42:32That's how that's how Netflix knows what movies to present to
- 42:34you. Machine learning is an old
- 42:36technology. We use it all the time.
- 42:40And so these two technologies are are core.
- 42:43It's it's niche in novel to a certain segment of the market,
- 42:50the broader market, because in the product diffusion curve, you
- 42:54have to cross the chasm. Crossing the chasm is a literal
- 42:56gap between the early, the innovators, the early adopters,
- 43:00which are about 15% of the market.
- 43:02So thank people who worked in D tech, neural networks, you know,
- 43:05data science, machine learning, AI, those people, they
- 43:09understood the technology. Crossing the chasm is when you
- 43:12have the general market being fully aware, the early majority
- 43:1634%, the late majority 34%, and then the laggards at the very
- 43:20end, the final 50. Where do you see it going?
- 43:25What what's coming in the next, call it six months that you're
- 43:29kind of in tune with that is going to blow our minds?
- 43:33I think, I think we're hitting a point now where where a Gentek
- 43:37AI, AI that can perform on its own, it is really going to start
- 43:41changing the way we understand how work is going to be
- 43:45performed. It's one of the fundamental
- 43:46cores of my concept autonomous operations.
- 43:50In 2010, during a programming class, I came up with the
- 43:53concept that you could integrate several technologies together.
- 43:56At this point it was robotic process automation, workflow
- 43:59automation, and cognitive automation.
- 44:02And ultimately that you would be able to simulate human activity
- 44:06and invert Karito's principle, the 8021.
- 44:09And So what we're going to be seeing a lot of over the next
- 44:13six months is really the the push for Agentic to get smarter,
- 44:16to get broader, to get deeper. And ultimately the capabilities
- 44:21of LLMS, while they seem to be close to peaking that peak plus
- 44:26Agentic AI plus other innovative ideas are going to spawn an
- 44:30explosion of business models and explosion of, of innovations
- 44:34that we really had never seen before.
- 44:36We're talking about now being able to innovate in days and
- 44:38weeks instead of months and years.
- 44:42Chris, can you give a practical example for, I don't know, your
- 44:47average business owner, business executive where they might be
- 44:51able to utilize an AI agent today in their business?
- 44:57Absolutely. I, I think one of the things is
- 44:58really, if you're going to use AI, you definitely want to have
- 45:02it connected to the external market.
- 45:05One of the hardest things for businesses is, is you have the
- 45:08day-to-day demands of the business all day, every day.
- 45:11There's not a day you're in, you're in business that you're
- 45:13not dealing with the day-to-day in that I'm not the only
- 45:18business that messed up in in lifetime and missed an economic
- 45:23external. Lehman Brothers at $68 billion.
- 45:27We didn't see the simultaneous collapse of the subprime
- 45:30mortgage mortgage market, which had an extraordinary impact and
- 45:33led to the 4th largest corporate bankruptcy in the world at this
- 45:36point, possibly the largest. Those are the types of things
- 45:40that if you can get AI and agentic AI to really be focused
- 45:44on the external market. So you can see, I mean, just
- 45:47imagine being a marketing and advertising agency in November
- 45:51of 2022 and you didn't pay attention to the release of
- 45:54ChatGPT. Trust me, by the middle of 2023,
- 45:57you knew exactly who it was because it was eating through
- 46:00all of your profits and your customers.
- 46:03So I think agentic AI would would be very well suited for
- 46:08business owners and executives to connect to the external
- 46:10environment that they operate within and to get intelligence
- 46:14from the external environment. That'd be something that you can
- 46:16make strategic pivots on fairly quickly, rather than hitting the
- 46:20iceberg and hoping you can see in the whole.
- 46:22So let's say I've got like an SEO marketing agency or you
- 46:25know, I do PPC for companies. What would an agent possibly be
- 46:29doing for me in the background that's helping my business or my
- 46:32clients? It's really understanding how
- 46:35websites need to be built today. One of the things that I, I came
- 46:39across reading an article that says, you know, we, we used to
- 46:42build for humans. Now we have to build for
- 46:43machines. And I've actually touched on
- 46:45that. And so one of the thing an agent
- 46:48would be doing in the background for, for a business like that is
- 46:51really understanding. How do you how do you now build
- 46:54for the the AI models that are out representing the humans,
- 46:58right? It's a lot of machines talking
- 46:59to machines. And so an agent can go out into
- 47:02the marketplace and understand what are the best trends in
- 47:05terms of SEO now that machine learning is a dominant portion
- 47:10of the market or in a paper click campaign, what are the
- 47:13highest performing paper click campaigns in the industry and
- 47:15why? Those are the types of things
- 47:17that you can get an answer to. And if you can get it summarized
- 47:20right, it's one thing to come across an article is like it's a
- 47:2210 minute read or do you really have 10 minutes?
- 47:24We used to, right, when it was newspapers, but we don't really
- 47:27have 10 minutes anymore. So those are the types of things
- 47:30that if you were running an SEO or pay per click company and you
- 47:35were using a Gentek AI, it's really about being able to stay
- 47:38in front of the trends. And also, if an algorithm
- 47:40shifts, this happened. So you're typically going to
- 47:42have people who are very expressive in terms of, of
- 47:45monitoring algorithm. Think Reddit, you know, those
- 47:48types of pages where people are really, really deep into
- 47:50understanding how algorithms work on the social platforms.
- 47:53Well, you need something to be able to call and summarize what
- 47:55they, what they're actually saying, right?
- 47:57And so think, you know, micro blogs and blogs like all of this
- 48:00information is out there, but can you really get a core
- 48:03distillation of what am I supposed to do with it?
- 48:07That's where I'll say agentic AI.
- 48:09And so how could a small to mid sized business go about creating
- 48:14their own AI agent? So a couple of ways to do that.
- 48:20Number one, it always boils down to why are you doing it that
- 48:23way? What do you really need to
- 48:25solve, right? Because if you're going to build
- 48:29something proprietary in house, it's going to be fairly
- 48:31expensive. And one of the big things you're
- 48:33going to run into is where you're going to get the data.
- 48:35Like that's, that's one of the questions people.
- 48:37Or what state is your data in? So you may say, OK, if we've got
- 48:41$1,000,000, let's say you're, you're a decent sized SMB and
- 48:44$1,000,000. If we're going to set aside and
- 48:45build this agentic AI solution, then you get into it and you
- 48:48realize you're going to have to park another 500,000 to 750,000
- 48:52for data cleaning for it, right? Because your data is not
- 48:56necessarily usable in a way that can actually power an SLM small
- 48:59language model or a large language model.
- 49:01So what it really boils down to is what are you trying to
- 49:04accomplish? And does it require your, your
- 49:07company data proprietary or, or trade secret type knowledge?
- 49:11Or does it, does it require maybe guidance, maybe scenarios,
- 49:17right. And you can go through those
- 49:18scenarios and then that spurs the innovation of the trade
- 49:21secret holders in the organization.
- 49:24It's always a gift and a curse. But if you are going to go down
- 49:28the path of building your your first model, you're going to
- 49:32have to start with the data. And So what you want to do is
- 49:34you want to have a consultation with somebody who really
- 49:37understands how data is structured and whether or not
- 49:39your data is in a form that's usable for an AI model or a
- 49:43gentic AI. So when we're talking about
- 49:46these AI agents, like I think tell me if I'm right or wrong
- 49:49here, with the $20 version of Open AI ChatGPT, you can create
- 49:55your own agents that will do XY or Z for you.
- 49:59Is this what we're talking about or are are you referencing
- 50:03something that's kind of operating at a different scale?
- 50:05Well, I, I think it just depends on what you're again, what
- 50:08you're trying to solve, right? So I'll use open AI.
- 50:11So one of the things that that open AI does an incredible job
- 50:15of, but it's also to our detriment is it shows us the
- 50:18wonders of of generative AI. But I'll break it down in real
- 50:23math terms. So I was doing some research on
- 50:26the AI models when they first came out, trying to understand
- 50:28the difference between the models across Claude, you know,
- 50:32Gemini ChatGPT. And I asked one of the models, I
- 50:35said I always hear the term 175 billion parameters.
- 50:40Can you equate that to me in terms of volumes of
- 50:42encyclopedias worth of information, just so I can
- 50:46understand human equivalency? So sure, Chris.
- 50:49What that means is that I have access to 52,500,000 volumes of
- 50:54encyclopedias worth of information that's open AI and
- 51:00all the work they've been doing. Open AI has been around a very
- 51:04long time building that knowledge base.
- 51:09That is not how an AI project will start at a company who
- 51:14wants to build a proprietary model.
- 51:17And that's the delta. And So what it boils down to is
- 51:21do you need the information now or do you need the competitive
- 51:25edge? Those are the that's really the
- 51:27line of demarcation. If you're looking for a
- 51:29competitive edge, then you're talking about creating an AI
- 51:32model that expands your organizational capabilities.
- 51:35If you're looking for the answer now, as long as you're not
- 51:38exposing company data, you generally can use an
- 51:41out-of-the-box GPT or Gemini. So if I want the competitive
- 51:46edge, what's the process? Am I hiring a special kind of
- 51:50developer to build this, you know, internal tool for us that
- 51:54we can feed our data in and it's kind of, you know, firewalled
- 51:58off or how does this work? You start with a use case.
- 52:01You you, you first want to define what the use case of that
- 52:05AI model is. The second thing you want to do
- 52:08figure out if people have had success with that use case.
- 52:11So you Google that use case and see if there are other companies
- 52:14that have implemented had success with that.
- 52:16Ultimately, what you'll find is if there is success, there's
- 52:19also successful implementers of that model, right?
- 52:22Because it's typically in a case study form.
- 52:24Then you figure out who those who those implementers are and
- 52:26you reach out to them to see whether or not they're inside of
- 52:28your budget. But you want to define a use
- 52:31case or use cases that you believe are ultimately going to
- 52:34be successful and figure out if there are case studies of
- 52:37successful implementations. One of the, the biggest
- 52:40challenges with, with artificial intelligence implementations is
- 52:44that 80% of them never reached their intended goal.
- 52:47And, and the reason for that is because it, it's more about the
- 52:50technology than the use case. And if you start at the use case
- 52:53and, and really understand what are we trying to achieve as a
- 52:56business? And is it necessary for us to
- 52:59achieve it in the way that it that we're we're proposing it?
- 53:02Who else has achieved this and who did they use?
- 53:06Then you'll ultimately find more success.
- 53:08Chris, if you had to recommend one resource, a book, a course,
- 53:13a podcast for someone to level up and these things that we're
- 53:18talking about with AI, machine learning, what, what would that
- 53:21be? Man, I got to give it to Big
- 53:23Blue now. And let me kind of, if you're a
- 53:27scientist at heart, I love IBM. They, they're a pioneer in the
- 53:32space. They've been doing it the
- 53:33longest. They've built the the best
- 53:36systems. They're, they're fame, they're
- 53:38claiming the fame of the many that they built an AI model that
- 53:41beat a grand champion of chess, right.
- 53:44So being able to think ahead, IBM is a, a wealth of resources
- 53:49in terms of really understanding what these, what these
- 53:52technologies are and where they have had success.
- 53:56You know, not everybody can afford an IBM in terms of the
- 53:59implementation partner. But I, I would say that IB Ms.
- 54:03the gold standard in, in any industry around the advanced
- 54:07technologies that hold the most patents.
- 54:09They, you know, they're, they're deep into the space.
- 54:11So I would start with IBM if you are, if you're looking for like
- 54:16a less sciency way and you just really you want to have some fun
- 54:19and really understand it, I would look, I would YouTube Mark
- 54:22Cuban and AI. He, he does a very good job of
- 54:25explaining AI, relating the concepts in a way where where
- 54:31you really get to kind of some of the baselines of what AI is
- 54:34possible. I I like him to be able to kind
- 54:37of broker the conversation if you don't want it at a science
- 54:39level. Any particular daily habits or
- 54:44rituals that you go through, Chris, that kind of help you
- 54:48either get started in the day, keep you on track, keep you
- 54:51centered? Yes, So as soon as I wake up,
- 54:55usually the very first thing I do definitely take organic
- 54:58lion's mane for the brain. It's one of the the best
- 55:01supplements for cognitive ability.
- 55:04Alpha GPC is another one. And then I get to the gym and
- 55:08during my gym time, all I listen to is motivational speeches or
- 55:13the stories of success. This is where I, I spend my
- 55:17time. I coat my mind.
- 55:19I try to get at least two hours of of mind coding before I let
- 55:23any outside external influence of any kind into my sphere.
- 55:27So I don't check my e-mail, I don't check my text messages, I
- 55:30don't check anything. I just get to that.
- 55:32I get, you know, get my brain stimulated with the, with the,
- 55:35the organic ingredients and I get to the gym, I get the right
- 55:39coating so that when I get into the flow of the day, you know,
- 55:43because once the day starts flowing, it starts tumbling.
- 55:46And then at probably about the midpoint in the day.
- 55:49So Ed Mylett is famous for this, that he, he has compressed time
- 55:53into 3-6 hour days so that, you know, it's like 6:00 AM to noon,
- 55:57noon to six PM, 6:00 PM to midnight.
- 55:59Those are so he's like, I have three days in the span of your
- 56:03one day. And it actually does make some
- 56:05sense when you think about the speed at which we can get
- 56:07information. I no longer have to drive to the
- 56:09library to get a book, which took time.
- 56:11Now I can just get the answer in you a millisecond.
- 56:13So I fundamentally accept it and I've applied.
- 56:16So around like the four or 5:00 mark, I'll take a moment.
- 56:21And I was trying to take, you know, stock of the day.
- 56:24You know, what have I accomplished?
- 56:25What do I need to get done? And ultimately take about two
- 56:29hours to read. Right now I'm in design thinking
- 56:32and innovation. It is really a core book of mine
- 56:36that I'm really holding on to. And then, of course, think and
- 56:40grow rich. You know, you can never go wrong
- 56:42with that as a master principle, you know, get my 2 hours of
- 56:45reading and then around the 7:00 mark, you, you get back after it
- 56:49and you really just try to push that, that pedal to the metal
- 56:52home because this is a full contact sport.
- 56:55It's 24 by 7. You know, there's when you
- 56:58achieve work, work life balance, it's because you, you, you've
- 57:02balanced your bank portfolio, right?
- 57:04That's when you really achieve work life balance.
- 57:06So you work till you get it. And then once you get it, you
- 57:09remember the days that you had to work so hard to get.
- 57:12I like the especially the morning part of that.
- 57:14I'm curious, where do you find the motivational speeches or the
- 57:18success stories to listen to? I love so Evan Carmichael is a
- 57:22really good resource that he aggregates them.
- 57:26You know your 10 rules of success.
- 57:28You you can find it on Michael Jordan, you can find it on Kobe
- 57:31Bryant. You know, you name the business
- 57:33persona Bill Gates and Steve Jobs.
- 57:35He's really, really good aggregator.
- 57:37Ben Lionel Scott is another one. He's he's got really you use
- 57:41like a Evan Carmichael when you want to understand principles,
- 57:44right? They're going to be communicated
- 57:45to you in a very serene direct mode.
- 57:48You use a Ben Lionel Scott when you want to get motivated
- 57:50because his his video is going to get you running through a
- 57:52wall. Motive versity is another one
- 57:55that are really, really good. And these are aggregators of
- 57:58motivational speeches. They're really good.
- 58:01And then ultimately, you know, YouTube has been a phenomenal
- 58:05source of information. So I can find anything on
- 58:08anything I need to know, right? So Ted talks, you know, Stanford
- 58:11lectures, you know, MIT, like whatever I need.
- 58:13So I would say that that that YouTube is a great resource for
- 58:17that. But ultimately, if you find a
- 58:20great podcast across Spotify, you know, I love Neil deGrasse
- 58:23Tyson. So you know, those types of
- 58:26Spotify is a good resource as well.
- 58:28But I I prefer you to. OK, Chris, let's say you and I
- 58:32reconnect in a year and you're celebrating one thing.
- 58:36What is that one thing? Oh, that I broke through for
- 58:41others. The whole purpose behind the
- 58:44Einstein Bridge, you know, I kind of ran over it.
- 58:46So I'll give you a little bit more of what it meant to build
- 58:49the bridge is doctorate and pH DS.
- 58:54Once they complete their research and they've got their
- 58:56credentials, they still have to go out and monetize.
- 58:59And that's typically not what they've been taught to do.
- 59:02They've been taught to research. They've been taught to grow.
- 59:04So there's a challenge with the academics.
- 59:07And then there's also push back in the doer side of the market,
- 59:10right? The executioners who are like,
- 59:12well, all you do is practice theory.
- 59:14And So what I wanted to do is create the largest decentralized
- 59:18network of researchers who can all contribute to an operations
- 59:22database, the operations data repository that combines their
- 59:27ability to contribute from a research perspective.
- 59:30We use a blockchain so that we can have proof of work.
- 59:33So anybody who contributed to a particular data set that ends up
- 59:37being consumed by the doers gets paid for their contributions.
- 59:41And So what I wanted to do was create a way for the researchers
- 59:45of the world to be able to profit off of their research,
- 59:49off of their capabilities. And so part of the Einstein
- 59:52Bridge is building that, that, that basically that economic
- 59:56model, that ecosystem where PhDs and your doctorate level
- 59:59researchers can come in and they can contribute to a knowledge
- 1:00:02base. We commercialize that knowledge
- 1:00:04base, we get it sold or get it licensed.
- 1:00:06And they they share in the profits because the blockchain
- 1:00:08Ledger shows that they were part of the contribution of that data
- 1:00:12set. And then it just becomes a
- 1:00:14circular economy where I've got my researchers creating.
- 1:00:17Information and in the middle, of course, is an artificial
- 1:00:19intelligence agentic AI and other technologies that are
- 1:00:23helping my doers do more. And so that that's really the
- 1:00:27the big thing. So I think a year from now what
- 1:00:30I would be celebrating was the fact that I that I created a lot
- 1:00:32of opportunity for doctorates, pH, DS, operations leaders and
- 1:00:36managers. I like it.
- 1:00:39Chris, I've just got one more question for you.
- 1:00:40But before I ask it, I want to let people know the best way to
- 1:00:42get in touch with you or follow your story.
- 1:00:44What would that be? I'm pretty heavy on LinkedIn.
- 1:00:47LinkedIn is is you know, it's one central source of truth
- 1:00:50typically on a human. So you can check me out Chris
- 1:00:54Chambers comma MBA. I should be one of the one of
- 1:00:57the only, but if you need an additional keyword, check.
- 1:01:00Pepperdine. OK, great.
- 1:01:02And we'll include a link in the show notes for everybody.
- 1:01:04But last question for you, Chris.
- 1:01:06Looking ahead, do you foresee a major shift in how venture
- 1:01:10capital firms are going to collaborate with AI driven
- 1:01:13organizations? I think there's there's still a
- 1:01:17lot of buzz and a lot of excitement.
- 1:01:19One of the things that the low and no code movements have done
- 1:01:21is it made it very easy for almost anybody with an idea to
- 1:01:25get that idea to market. It used to be you used to have
- 1:01:27to have a technical Co founder. You had to have some coding
- 1:01:29capabilities and if you didn't have it, you couldn't get in.
- 1:01:33And so I could see venture capital continuing to put money
- 1:01:36behind AI companies because lo and no code will give more
- 1:01:42ideas. Birthright at the end of the
- 1:01:44day, AI and computer science, whatever, they're all mediums of
- 1:01:48delivering value, right? Value hubs value customer value
- 1:01:52all around whether or not there's a value consumer and is
- 1:01:55there a value hub and you know Amazon consumer Amazon
- 1:01:59marketplace, right that and in between that is a lot of
- 1:02:02technology. So this is going to be an
- 1:02:05incredible time that venture capitalists are going to be
- 1:02:07looking for the idea creators in the world to leverage AI because
- 1:02:11people just love the term AI, right?
- 1:02:14You don't really even have to be a true AI company.
- 1:02:17You can just have AI in your, in your company name or something
- 1:02:20about it being AI driven and people love that.
- 1:02:23And so the other thing AI is going to do is because of the
- 1:02:26speed at which these these machines move, we're going to
- 1:02:29see an extraordinarily fast shifting marketplace, right?
- 1:02:33So venture capitalists are going to have to look at, at their
- 1:02:36portfolios and rebalance them often because there's, there's
- 1:02:40always somebody coming out with a new AI thing, right?
- 1:02:42And and that's one of the core reasons why my autonomous
- 1:02:46operations concept, generative AI and agentic AI are one of
- 1:02:50eight technologies that we are integrating together to power
- 1:02:53the operations of a business. Operations being product
- 1:02:56operations, marketing, operations technology
- 1:02:59operations, business operations, finance operations, customer
- 1:03:03service. There's a lot of operational
- 1:03:04components to a business. So we didn't want to centralized
- 1:03:07around one particular technology rather than it be a set of
- 1:03:11components because not every department, not every use case
- 1:03:14needs generative AI or agentic. Chris, it's been fascinating
- 1:03:19conversations. I want to be the first one to
- 1:03:21thank you for sharing both your time and your story with us
- 1:03:24today. I really appreciate it.
- 1:03:26Thank you so much for having me, have a great day.
- 1:03:28Folks, that's a wrap on another episode of the Inspired Stories
- 1:03:31podcast. Thanks for learning with us
- 1:03:33today.