Latest / Omni Talk Retail / Klarna Launches ChatGPT App With A Live Pricing Twist | Fast Five Shorts
Transcript
- 0:00Klarna
- 0:01has
- 0:01launched
- 0:01a
- 0:02new
- 0:02shopping
- 0:02search
- 0:03app
- 0:03directly
- 0:03inside
- 0:04ChatGPT,
- 0:05allowing
- 0:05consumers
- 0:06to
- 0:06search
- 0:06for
- 0:06products,
- 0:07compare
- 0:07prices,
- 0:08check
- 0:08availability,
- 0:09and
- 0:09view
- 0:10offers
- 0:10from
- 0:10multiple
- 0:11retailers,
- 0:11all
- 0:12without
- 0:12ever
- 0:13leaving
- 0:13the
- 0:13AI
- 0:14chat
- 0:14interface.
- 0:16According
- 0:16to
- 0:16payments,
- 0:17Klarna
- 0:18announced
- 0:18the
- 0:18launch
- 0:18of
- 0:19its
- 0:19shopping
- 0:19search
- 0:20app
- 0:20in
- 0:20ChatGPT
- 0:21on
- 0:21May
- 0:2120
- 0:22last
- 0:22week.
- 0:23Shoppers
- 0:23can
- 0:23describe
- 0:24what
- 0:24they
- 0:24want
- 0:24in
- 0:24natural
- 0:25language,
- 0:25receive
- 0:26visual
- 0:26product
- 0:26results
- 0:27with
- 0:27real
- 0:27time
- 0:28prices
- 0:28and
- 0:28availability
- 0:29from
- 0:29participating
- 0:30merchants,
- 0:31and
- 0:31then
- 0:31be
- 0:31redirected
- 0:32to
- 0:32the
- 0:32merchant
- 0:32site
- 0:33to
- 0:33complete
- 0:33the
- 0:33purchase.
- 0:34The
- 0:35app
- 0:35is
- 0:35powered
- 0:35by
- 0:36klarna's
- 0:36product
- 0:37search
- 0:37MCP
- 0:38server,
- 0:38a
- 0:39model
- 0:39context
- 0:40protocol
- 0:40server
- 0:41which
- 0:41connects
- 0:41ChatGPT
- 0:42directly
- 0:43to
- 0:43Klarna's
- 0:44commerce
- 0:44data.
- 0:45That
- 0:45network
- 0:45includes
- 0:46more
- 0:46than
- 0:46100
- 0:47million
- 0:47products
- 0:48and
- 0:48400
- 0:49million
- 0:49merchant
- 0:50listings
- 0:50across
- 0:5013
- 0:51markets.
- 0:52Chris,
- 0:53how
- 0:53significant
- 0:53is
- 0:53it
- 0:54that
- 0:54Klarna
- 0:54is
- 0:54putting
- 0:55its
- 0:55app
- 0:55into
- 0:55ChatGPT
- 0:57and
- 0:57is
- 0:57this
- 0:57just
- 0:57another
- 0:58expected
- 0:58generative
- 0:59AI
- 1:00experiment?
- 1:01Oh,
- 1:01man.
- 1:02Yeah,
- 1:02is
- 1:02it
- 1:03just
- 1:03another
- 1:03expected
- 1:03generative
- 1:04experiment?
- 1:06I
- 1:06actually
- 1:06think
- 1:06this
- 1:07moves
- 1:07really
- 1:07interesting
- 1:08and
- 1:08I'm
- 1:08not
- 1:08surprised
- 1:09that
- 1:09I
- 1:09think
- 1:10that
- 1:10given
- 1:10the
- 1:10conversation
- 1:11that
- 1:11you
- 1:11and
- 1:11I
- 1:11just
- 1:11had
- 1:12about
- 1:12what
- 1:13Google
- 1:13did
- 1:13last
- 1:13week
- 1:15and
- 1:15the
- 1:15reason
- 1:15I
- 1:16say
- 1:16that.
- 1:16So
- 1:16I
- 1:17interviewed
- 1:17for
- 1:17Hon
- 1:17Khan,
- 1:18who
- 1:18for,
- 1:19for
- 1:19my
- 1:19Investor
- 1:19Perspectives
- 1:20in
- 1:20Retail
- 1:20and
- 1:20the
- 1:21Consumer
- 1:21podcast.
- 1:21It's
- 1:22coming
- 1:22out
- 1:22next
- 1:22week
- 1:24and
- 1:24he's
- 1:25from
- 1:25ubs.
- 1:25He's
- 1:25a
- 1:26managing
- 1:26director
- 1:26at
- 1:26ubs
- 1:27and
- 1:27his
- 1:27job
- 1:27is
- 1:28to
- 1:28evaluate
- 1:29which
- 1:29tech
- 1:30he
- 1:30thinks
- 1:30he
- 1:30wants
- 1:31to
- 1:31bet
- 1:31on
- 1:31for
- 1:31the
- 1:31long
- 1:32run.
- 1:32And
- 1:32he
- 1:32brought
- 1:32up,
- 1:33he
- 1:33brought
- 1:33up
- 1:34two
- 1:34points
- 1:34that
- 1:35I
- 1:35think
- 1:35were
- 1:35really
- 1:35interesting
- 1:35in
- 1:36that
- 1:36podcast
- 1:36and
- 1:36I
- 1:36encourage
- 1:36everyone
- 1:37to
- 1:37listen
- 1:37to
- 1:37it
- 1:37when
- 1:37we
- 1:37release
- 1:38it.
- 1:38He
- 1:38said
- 1:38like,
- 1:39some
- 1:39of
- 1:39the
- 1:39advantages
- 1:39he
- 1:40looks
- 1:40for
- 1:40are
- 1:40scale
- 1:41and
- 1:42also
- 1:42like
- 1:42moats
- 1:43and
- 1:43the
- 1:43moat
- 1:43being
- 1:44payments.
- 1:44And
- 1:44so
- 1:45for
- 1:45example,
- 1:45if
- 1:45I
- 1:46know
- 1:46my
- 1:46payment
- 1:47data
- 1:48can
- 1:48allow
- 1:48me
- 1:48to
- 1:49transact
- 1:49quickly
- 1:49via
- 1:50Klarna
- 1:51and
- 1:51that
- 1:51I
- 1:51want
- 1:52to
- 1:52pay
- 1:52via
- 1:53Klarna,
- 1:54that
- 1:54in
- 1:54and
- 1:54of
- 1:54itself
- 1:55could
- 1:55be
- 1:55a
- 1:55calculated
- 1:56step
- 1:56in
- 1:57my
- 1:57LLM
- 1:57discovery
- 1:58process.
- 1:58And
- 1:59so
- 1:59Klarna,
- 2:00you
- 2:01know,
- 2:01is
- 2:01highlighting
- 2:02a
- 2:02marketplace
- 2:02of
- 2:02goods
- 2:03that
- 2:03are
- 2:03available.
- 2:03It
- 2:04gives
- 2:04you
- 2:04great
- 2:04pricing
- 2:05data
- 2:05across
- 2:05all
- 2:05the
- 2:06retailers
- 2:06it
- 2:06works
- 2:07with.
- 2:07So
- 2:07I
- 2:08don't
- 2:08know,
- 2:08Laura,
- 2:08that's
- 2:09a
- 2:09pretty
- 2:09compelling
- 2:10funneling
- 2:11point
- 2:11for
- 2:12me,
- 2:12which
- 2:13is
- 2:13why
- 2:13I,
- 2:13like,
- 2:13I've
- 2:14been
- 2:14very
- 2:14down
- 2:15on
- 2:16in
- 2:16App
- 2:16experiments
- 2:17in
- 2:17LLMs
- 2:17on
- 2:18this
- 2:18show,
- 2:18but
- 2:19for
- 2:19this
- 2:19one
- 2:19I'm,
- 2:19I'm
- 2:20kind
- 2:20of
- 2:20feeling
- 2:20a
- 2:21little
- 2:21bit
- 2:21different
- 2:21about
- 2:22it
- 2:22for
- 2:22that
- 2:22reason
- 2:23because
- 2:23like
- 2:23I
- 2:23could
- 2:23see
- 2:24like
- 2:24a,
- 2:24you
- 2:24know,
- 2:24somebody
- 2:25that
- 2:25likes
- 2:26to
- 2:26pay
- 2:26on
- 2:26installments
- 2:27or,
- 2:28you
- 2:28know,
- 2:28installment
- 2:28financing.
- 2:29Like,
- 2:29yeah,
- 2:30show
- 2:30me
- 2:30everything
- 2:30that's
- 2:30available
- 2:31and
- 2:31let's
- 2:31make
- 2:32this
- 2:32work
- 2:32and
- 2:32give
- 2:32me
- 2:33the
- 2:33best
- 2:33for
- 2:33my
- 2:33budget.
- 2:34I
- 2:34think
- 2:35that's
- 2:35pretty
- 2:35compelling,
- 2:36especially
- 2:36if
- 2:36Karna's
- 2:37marketplace
- 2:37is
- 2:38big
- 2:38enough
- 2:38and
- 2:38wide
- 2:39enough,
- 2:39which
- 2:40it
- 2:40might
- 2:40just
- 2:41be.
- 2:41And
- 2:41they
- 2:41are
- 2:42super
- 2:42smart
- 2:43at
- 2:43Karna.
- 2:44Yeah,
- 2:44yeah.
- 2:45I
- 2:45mean
- 2:45I
- 2:45think
- 2:47this
- 2:48gets
- 2:48ultimately
- 2:49to
- 2:49exactly.
- 2:49We
- 2:50were
- 2:50talking
- 2:50about,
- 2:50about
- 2:50the
- 2:51importance
- 2:51of
- 2:52payments
- 2:52and
- 2:53you
- 2:53know,
- 2:53the
- 2:53fact
- 2:54that
- 2:54our
- 2:54payment
- 2:55systems
- 2:55were
- 2:55built
- 2:56to
- 2:56keep
- 2:56robots
- 2:57out
- 2:57and
- 2:58now
- 2:58we're
- 2:59trying
- 2:59to
- 2:59reintroduce
- 2:59them.
- 3:01And
- 3:01so
- 3:02the
- 3:02big
- 3:02recognizable
- 3:04payments
- 3:05related
- 3:06companies
- 3:06with
- 3:07consumer
- 3:07trust
- 3:08I
- 3:08think
- 3:08are
- 3:08really
- 3:09well
- 3:10positioned.
- 3:10And
- 3:10you
- 3:10know,
- 3:11I
- 3:11think
- 3:11Klarna
- 3:12is
- 3:12increasingly
- 3:13one
- 3:13of
- 3:13those.
- 3:15And
- 3:15you
- 3:15know,
- 3:15to
- 3:15your
- 3:16point
- 3:16about
- 3:17having
- 3:18the
- 3:18new,
- 3:19new
- 3:19technology
- 3:19solutions
- 3:20and
- 3:20then
- 3:20moats
- 3:21Klarna
- 3:21was,
- 3:22has
- 3:22been
- 3:22out
- 3:22there
- 3:22trying
- 3:23to
- 3:23build
- 3:24a
- 3:24platform,
- 3:24you
- 3:25know
- 3:25and
- 3:26kind
- 3:26of
- 3:27we've
- 3:27seen
- 3:27a
- 3:27lot
- 3:27of
- 3:27the
- 3:28payments
- 3:28companies.
- 3:28You
- 3:28had
- 3:28Klarna,
- 3:29I
- 3:29think
- 3:29both
- 3:30Visa,
- 3:30definitely
- 3:30Visa
- 3:31and
- 3:31MasterCard
- 3:32maybe
- 3:32have
- 3:32thought
- 3:32about,
- 3:32you
- 3:33know,
- 3:33what,
- 3:33what
- 3:33does
- 3:33media
- 3:34look
- 3:34like
- 3:34as
- 3:34part
- 3:35of
- 3:35their
- 3:35solution
- 3:36if
- 3:36not
- 3:36it,
- 3:36you
- 3:37know,
- 3:37seems
- 3:37like
- 3:37a
- 3:37good
- 3:37idea
- 3:38because
- 3:38to
- 3:38your
- 3:38point,
- 3:38they
- 3:38have
- 3:39all
- 3:39this
- 3:39data
- 3:40on
- 3:40how
- 3:40people
- 3:40are
- 3:40spending
- 3:41money.
- 3:42You
- 3:42know,
- 3:43I,
- 3:43I
- 3:43think
- 3:43the
- 3:44question
- 3:44that
- 3:44I
- 3:44just
- 3:44keep
- 3:45asking,
- 3:46once
- 3:46you're
- 3:46over
- 3:46the
- 3:47hurdle
- 3:47of
- 3:47the
- 3:47app
- 3:48within
- 3:48the
- 3:48LLM,
- 3:49which
- 3:49I
- 3:49will
- 3:49admit
- 3:49I
- 3:50still
- 3:50am
- 3:50skeptical
- 3:51about
- 3:52100%,
- 3:53it's
- 3:53still,
- 3:54you
- 3:54know,
- 3:54which
- 3:55entity
- 3:55do
- 3:55consumers
- 3:56want
- 3:56to
- 3:56hand
- 3:57their
- 3:57payment
- 3:57authority
- 3:58to?
- 3:59Klarna
- 4:00has
- 4:00scale
- 4:00both
- 4:01with
- 4:01the
- 4:01merchants
- 4:02and
- 4:02the
- 4:02consumers.
- 4:05It
- 4:05makes
- 4:05me
- 4:05wonder
- 4:05if
- 4:06it
- 4:06is
- 4:06the
- 4:06wallet
- 4:06that
- 4:06consumers
- 4:07point
- 4:07their
- 4:07agents
- 4:08at.
- 4:08You
- 4:08know,
- 4:08we
- 4:09still
- 4:09see
- 4:09a
- 4:09lot
- 4:09of
- 4:09strength
- 4:10for
- 4:10Buy
- 4:10Now
- 4:10Pay
- 4:12whether,
- 4:12you
- 4:12know,
- 4:13consumer
- 4:13advocates
- 4:14be
- 4:14damned.
- 4:14It's
- 4:15still
- 4:15not
- 4:15great,
- 4:16but
- 4:16they
- 4:16still
- 4:16keep
- 4:16using
- 4:17it.
- 4:18And
- 4:19so
- 4:19does
- 4:20it
- 4:20point
- 4:20toward
- 4:20a
- 4:20future
- 4:21then
- 4:21of
- 4:21where
- 4:22there's
- 4:22a
- 4:22few
- 4:23competing
- 4:23wallets?
- 4:24You
- 4:24know,
- 4:24there's
- 4:25Google,
- 4:25there's
- 4:25Apple
- 4:26Pay,
- 4:26there's
- 4:26Klarna
- 4:28and
- 4:28then
- 4:28who,
- 4:29which
- 4:29one
- 4:29is
- 4:29your
- 4:29default?
- 4:31You
- 4:31know,
- 4:31whether
- 4:31we
- 4:32get
- 4:32into
- 4:32agents
- 4:33or
- 4:33it's
- 4:33just
- 4:34humans
- 4:35transacting
- 4:35on
- 4:35LLMs,
- 4:37whatever
- 4:37your
- 4:37default
- 4:38is,
- 4:38you
- 4:39know,
- 4:39matters
- 4:39a
- 4:39lot.
- 4:41And
- 4:41so
- 4:41you
- 4:41know,
- 4:42I,
- 4:42this
- 4:43leads
- 4:43to
- 4:43a
- 4:43tangent
- 4:44of
- 4:44I
- 4:44don't,
- 4:44I
- 4:44still
- 4:44don't
- 4:45know
- 4:45where
- 4:45Apple's
- 4:46going
- 4:46to
- 4:46land
- 4:46in
- 4:46this.
- 4:46To
- 4:47me,
- 4:47they
- 4:47were
- 4:47in
- 4:48the
- 4:48first
- 4:48or
- 4:48second
- 4:48row
- 4:49and,
- 4:49and
- 4:49to
- 4:50keep
- 4:50our
- 4:50metaphor
- 4:51going
- 4:51because
- 4:51they,
- 4:52they
- 4:52can
- 4:52see
- 4:52across
- 4:53our
- 4:53phones.
- 4:54Wouldn't
- 4:54it
- 4:54be
- 4:54great
- 4:54if
- 4:55you
- 4:55had
- 4:55an
- 4:55agent?
- 4:55They
- 4:56could
- 4:56see
- 4:56everything
- 4:56I
- 4:56was
- 4:57doing.
- 4:58But
- 4:58you
- 4:59know,
- 4:59we're,
- 4:59we're
- 5:00not
- 5:00doing
- 5:00that
- 5:01with
- 5:01Apple.
- 5:01It
- 5:02seems
- 5:02that
- 5:02the
- 5:02focus
- 5:03seems
- 5:03to
- 5:03be
- 5:03on
- 5:03the
- 5:03hardware.
- 5:04So.
- 5:05But
- 5:06back
- 5:06from
- 5:06that,
- 5:07that
- 5:07tangent,
- 5:09it
- 5:09does
- 5:10seem
- 5:10like
- 5:10Klarna
- 5:11is
- 5:11fitting
- 5:12itself,
- 5:12trying
- 5:12to
- 5:12fit
- 5:13itself
- 5:13into
- 5:13that
- 5:14conversation
- 5:14about
- 5:16how,
- 5:16how
- 5:16payments
- 5:17work
- 5:17on
- 5:18these
- 5:18platforms.
- 5:20Yeah,
- 5:20that's
- 5:20why
- 5:20I
- 5:21love
- 5:21doing
- 5:21this
- 5:21show,
- 5:21because
- 5:21you
- 5:22got
- 5:22me
- 5:22rethinking
- 5:22and
- 5:22playing
- 5:23devil
- 5:23devil's
- 5:24advocate
- 5:24on
- 5:24my
- 5:24own
- 5:24opinion
- 5:25too,
- 5:25Laura,
- 5:26because
- 5:26a
- 5:26part
- 5:26of
- 5:26me
- 5:27is
- 5:27like,
- 5:27well,
- 5:28if
- 5:28people
- 5:28wanted
- 5:28to
- 5:29do
- 5:29this
- 5:29with
- 5:29Karna,
- 5:29why
- 5:30wouldn't
- 5:30they
- 5:30just
- 5:30do
- 5:30it
- 5:30in
- 5:30the
- 5:31Karna
- 5:31app
- 5:31already?
- 5:32Like,
- 5:33you
- 5:33know,
- 5:33why
- 5:34couldn't
- 5:34I
- 5:34just
- 5:34serve
- 5:34this
- 5:34if
- 5:34I'm
- 5:35Karna,
- 5:35couldn't
- 5:35I
- 5:35just
- 5:35serve
- 5:36this
- 5:36up
- 5:36easier
- 5:36for
- 5:36them?
- 5:37And
- 5:37if
- 5:37I
- 5:37believe
- 5:38the
- 5:38consumer
- 5:38pro.
- 5:38Proclivity
- 5:39is
- 5:39there,
- 5:40why
- 5:40aren't
- 5:40I
- 5:41just
- 5:41doing
- 5:41this
- 5:41already?
- 5:42And
- 5:42so
- 5:43that's,
- 5:44that's.
- 5:45And
- 5:45that,
- 5:45I
- 5:45think,
- 5:45goes
- 5:45back
- 5:46to
- 5:46what
- 5:46we
- 5:46don't
- 5:47know.
- 5:47We
- 5:47don't
- 5:47know
- 5:47all
- 5:47the
- 5:48psychological
- 5:48reasons
- 5:49necessarily
- 5:50about
- 5:50why
- 5:50we
- 5:51choose
- 5:51to
- 5:51engage
- 5:52and
- 5:53actually
- 5:53consume
- 5:53products
- 5:54from
- 5:54the
- 5:54places
- 5:55we
- 5:55consume
- 5:55them
- 5:56from.
- 5:57You
- 5:57know,
- 5:57which,
- 5:57you
- 5:58know,
- 5:58which
- 5:59is
- 5:59just
- 5:59something
- 5:59I'm
- 5:59going
- 5:59to
- 6:00start.
- 6:00I
- 6:00think
- 6:00my
- 6:01big
- 6:01takeaway
- 6:01from
- 6:01this
- 6:01podcast
- 6:02as
- 6:02far
- 6:02as
- 6:02I'm
- 6:02gonna
- 6:03start
- 6:03thinking
- 6:03more
- 6:03about
- 6:04that
- 6:04because,
- 6:04yeah,
- 6:05like,
- 6:05why
- 6:05isn't
- 6:06this
- 6:06already
- 6:06happening
- 6:06if
- 6:07people
- 6:07want
- 6:07to
- 6:07do
- 6:07it?
- 6:08And
- 6:08maybe
- 6:08we're
- 6:08just
- 6:09early
- 6:09on
- 6:09it.
- 6:09I
- 6:09don't
- 6:10know.
- 6:10But,
- 6:10yeah,
- 6:11I
- 6:11don't
- 6:11know.
- 6:11What
- 6:11do
- 6:11you
- 6:11think?
- 6:11Right.
- 6:12Well,
- 6:12I
- 6:13think,
- 6:13I
- 6:13think
- 6:13then
- 6:14we
- 6:15give
- 6:15Klarna
- 6:15credit
- 6:16for
- 6:17maybe
- 6:18the
- 6:18mark.
- 6:18I
- 6:18will
- 6:19fully
- 6:19admit,
- 6:20in
- 6:20the
- 6:20vein
- 6:20of
- 6:20saying
- 6:21things
- 6:21I
- 6:21don't
- 6:21know.
- 6:21I
- 6:21don't
- 6:22know
- 6:22what
- 6:22traffic
- 6:22is
- 6:23like
- 6:23to
- 6:23Klarna's
- 6:23marketplace
- 6:24and,
- 6:24or
- 6:25what,
- 6:25you
- 6:25know,
- 6:25uptake
- 6:25is
- 6:26like.
- 6:26I
- 6:26haven't
- 6:26seen.
- 6:26They
- 6:27talk
- 6:27about
- 6:27it
- 6:27a
- 6:27lot
- 6:27publicly.
- 6:29To
- 6:29their
- 6:30credit,
- 6:30they
- 6:31may
- 6:31be
- 6:31saying,
- 6:31okay,
- 6:32we
- 6:32have
- 6:32this
- 6:32marketplace
- 6:33and
- 6:33we
- 6:34are
- 6:34going
- 6:34to
- 6:35be
- 6:35where
- 6:35consumers
- 6:35are.
- 6:36And
- 6:36I
- 6:36think
- 6:36that's
- 6:36where
- 6:37the
- 6:38best
- 6:38thinking
- 6:38brands
- 6:39and
- 6:39retailers
- 6:40are.
- 6:40How,
- 6:41how
- 6:41they're
- 6:41orienting
- 6:42their,
- 6:43you
- 6:44know,
- 6:44investment
- 6:44in
- 6:44technology
- 6:45right
- 6:46now
- 6:46is
- 6:47just
- 6:47follow
- 6:47the
- 6:48consumer
- 6:49and,
- 6:49and
- 6:49follow
- 6:50what
- 6:50the
- 6:50consumer
- 6:50is
- 6:50trying
- 6:51to
- 6:51do.
- 6:51Maybe
- 6:52not
- 6:52necessarily
- 6:54exactly
- 6:54where
- 6:54they
- 6:55spend
- 6:55their
- 6:55time,
- 6:57but
- 6:57I,
- 6:57I
- 6:57do
- 6:58think
- 6:58that's
- 6:58been
- 6:58an
- 6:59adage
- 6:59that
- 7:00through
- 7:00my
- 7:00career,
- 7:01you
- 7:01know,
- 7:01tried
- 7:02to
- 7:02follow
- 7:03it
- 7:04went
- 7:04back
- 7:04when
- 7:05CPG
- 7:05Brands
- 7:06said
- 7:06nobody
- 7:06will
- 7:06ever
- 7:06buy
- 7:07food
- 7:08on
- 7:08Amazon,
- 7:09not
- 7:09fresh
- 7:09food.
- 7:10And
- 7:10we're
- 7:10still
- 7:10dealing
- 7:11with
- 7:11that.
- 7:11But,
- 7:11like,
- 7:12nobody's
- 7:12going
- 7:12to
- 7:12buy
- 7:12their
- 7:13food
- 7:13on
- 7:13Amazon.
- 7:13It's
- 7:14like,
- 7:14yeah,
- 7:14but
- 7:1565%
- 7:16of
- 7:16them
- 7:17are
- 7:17there.
- 7:17So,
- 7:18like,
- 7:18don't
- 7:18you
- 7:18want
- 7:18to
- 7:18be
- 7:19there
- 7:19in
- 7:19case
- 7:20they
- 7:20do
- 7:20want
- 7:21to
- 7:21buy
- 7:21that?
- 7:21So,
- 7:23you
- 7:23know,
- 7:23I,
- 7:23that's
- 7:24where
- 7:24I
- 7:24guess
- 7:24I
- 7:24have
- 7:24to
- 7:24give
- 7:25Clara
- 7:25credit.
- 7:25They're,
- 7:26they're
- 7:26just
- 7:27trying
- 7:27to
- 7:27be
- 7:27where,
- 7:28you
- 7:28know,
- 7:28everybody
- 7:29is.
- 7:30And,
- 7:30and
- 7:31that
- 7:31seems
- 7:31to
- 7:31be
- 7:31what's
- 7:32guiding
- 7:32the
- 7:32successful
- 7:33retailers
- 7:34and
- 7:34brands
- 7:34right
- 7:34now.
- 7:36Yeah.
- 7:36Right.
- 7:37And
- 7:37that
- 7:37always
- 7:37goes
- 7:37back
- 7:37to
- 7:37quote.
- 7:38I
- 7:38always
- 7:38screw
- 7:38up
- 7:38the
- 7:38quote,
- 7:38too.
- 7:39But,
- 7:39like,
- 7:39the
- 7:40near
- 7:40term
- 7:40technology,
- 7:41technological,
- 7:42always
- 7:42happens
- 7:43slower
- 7:43than
- 7:43we
- 7:43think
- 7:43it
- 7:44will,
- 7:44but
- 7:44the
- 7:44longer
- 7:44term
- 7:45happens
- 7:45faster.
- 7:45Right.
- 7:46I
- 7:46think
- 7:46that's
- 7:46also
- 7:46the
- 7:46point
- 7:47you're
- 7:47getting
- 7:47at
- 7:47here,
- 7:47which
- 7:47is
- 7:48like,
- 7:48we
- 7:48feel
- 7:49like
- 7:49we
- 7:49want
- 7:49this
- 7:49to
- 7:49happen
- 7:50fast,
- 7:50but
- 7:50it's
- 7:50probably
- 7:51just
- 7:51going
- 7:51to
- 7:51take
- 7:51time
- 7:52and
- 7:52there's
- 7:52going
- 7:52to
- 7:52be
- 7:52a
- 7:53lot
- 7:53of
- 7:53things
- 7:53we
- 7:53learn
- 7:53along
- 7:53the
- 7:54way.