
The skill set inventory that rebuilds teams on capability over ratings | Matt Ferguson, Mitel
Matt Ferguson built a skill set inventory that makes workforce decisions on capability rather than performance ratings. He scores every skill from 0 to 100 percent, hides the names, then rebuilds the org from the skill counts up.
Matt, VP of Global Customer Service and Product Support at Mitel, shows Rob how that framework forecasts productivity, guides relocations, and exposes the inverted triangle that traps high talent with no room to grow. He also explains why deflection quietly costs your next generation of experts.
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Skill set inventory that ranks capability over…
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