Latest / The Agile Brand with Greg Kihlström® | What CMOs Need to Know About Marketing Technology, AI & CX
#356: Empowering Great CX Within Your Brand, with Mark Slatin, EmpoweredCX
Today we’re going to talk about empowering great CX in organizations, and what it takes from leaders and employees to do so.
To help me discuss this topic, I’d like to welcome Mark Slatin, Customer Experience Advisor and Consultant with EmpoweredCX and host of the Delighted Customers Podcast.
RESOURCES
EmpoweredCX website: https://www.empoweredcx.com/
The Agile Brand podcast website: https://www.gregkihlstrom.com/theagilebrandpodcast
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The skinny
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