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Latest / Retail Media Breakfast Club

Why iROAS Metrics Are So Inconsistent (And Why Debate Is Good For The Industry)

Today I unpack the intense industry reaction to a piece of Albertsons Media Collective, Ovative Group, and Kellogg School of Management research that challenged how we measure iROAS in retail media. When a single campaign’s return can swing wildly — up to 6.5x — based purely on methodology, it raises some uncomfortable but necessary questions. I walk through the biggest critiques that surfaced from practitioners and academics, and why this debate matters more than ever for brands trying to make sense of their performance data.

I also share how the authors of the study responded to the…

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