Latest / Crossroad Conversations with the Lewis Brothers / Ep91 - "Feed It. Train It. Trust It. — The Leader's Mind"

Transcript

Ep91 - "Feed It. Train It. Trust It. — The Leader's Mind" · Crossroad Conversations with the Lewis Brothers

0:00
SPEAKER_01: So being able to get up and going in the right direction, I think the morning starts it all because if you start behind and run, it just wrecks your day.
0:10
SPEAKER_01: Majority of people can't get out of.
0:11
SPEAKER_01: You're just trying to play catch up the whole time.
0:13
SPEAKER_03: It's so important that first 60 minutes, it's so important that we have mandatory manager meetings within the first hour of being here.
0:25
SPEAKER_03: Hey everyone, welcome to Crossroad Conversations with the Lewis Brothers, where we aim to share real stories about running a successful family business, working through adversity, and pouring back into the community that keeps our door open.
0:37
SPEAKER_03: We're your host, Matt Shelby, and Taylor, and we bring you relevant local business advice and automotive insights that are sure to change the way you look at running a business.
0:46
SPEAKER_03: And maybe even throw in a plug for you to do business with us.
0:50
SPEAKER_02: Welcome back to the show, Crossroad Conversation Podcast with Lewis Brothers.
0:54
SPEAKER_02: We're your host, the Lewis Brothers, Matt Shelby, and Taylor, episode 91.
0:58
SPEAKER_02: Bringing you what we think might be relevant.
1:00
SPEAKER_02: I don't know.
1:01
SPEAKER_02: I think it is.
1:01
SPEAKER_02: Let us know in the comments.
1:02
SPEAKER_02: Is this relevant?
1:04
SPEAKER_02: Feed it, train it, trust it.
1:06
SPEAKER_02: We're talking about the leadership's mind and the mindset.
1:09
SPEAKER_02: So every leader, think of this, trains their team, their skills, and their body if they're turning to be the best version of themselves.
1:16
SPEAKER_02: But one thing that almost nobody trains is their mind, right?
1:21
SPEAKER_02: This week we're going to break down the three-part discipline every strong leader builds or should build, and how you feed your mind, how you train it daily, the inner voice it creates.
1:29
SPEAKER_02: If your leadership feels off, it usually starts with that that your mind is not right.
1:34
SPEAKER_02: Oftentimes you got to do a state change to change a state of mind, and we work on that constantly.
1:38
SPEAKER_02: So that's what we're going to break down.
1:40
SPEAKER_01: Before we do that, let's dive into last week's episode.
1:42
SPEAKER_01: We had a lot of fun with it.
1:44
SPEAKER_01: Episode 90.
1:45
SPEAKER_01: Yesterday's boss will not work today.
1:48
SPEAKER_01: It talked about us moving forward, growing what we currently are and what principles we built off of.
1:55
SPEAKER_01: We had a lot of fun with that.
1:56
SPEAKER_01: So dive back into episode 90 and all the previous 90 episodes if you want to see any other content in there.
2:02
SPEAKER_01: Always check us out online at Lewis Superstore.com for the freshest specials and crossroads conversation podcast.com for the 90 plus episodes.
2:11
SPEAKER_03: And instead of going into the garage today, we're going to talk about you know, we always have sales events and promotions and fun things.
2:18
SPEAKER_03: And our 250 America 250, the pick one event's going on right now.
2:22
SPEAKER_03: But before you guys talk about the pick one event, we got to take a minute and just celebrate being an American right here.
2:30
SPEAKER_02: The greatest country in this world.
2:35
SPEAKER_02: I don't care what party you're a part of or just sort of party.
2:39
SPEAKER_03: You're an American, and we get the ability, whether it's just the three of us re-listening to an episode or thousands, to talk about what we've been able to do.
2:50
SPEAKER_03: The freedom of speech.
2:51
SPEAKER_01: Yes.
2:52
SPEAKER_01: Your worst day in this country is better than the best day anyone else could owe for.
2:58
SPEAKER_03: And I know you guys know this, but we get to show up every day and give almost 300 employees a platform to be successful, not just put a roof over their head and water and clothes, but to accomplish goals and vacations and experiences and education.
3:16
SPEAKER_03: We get to give them the tools to do that.
3:18
SPEAKER_03: Say, no, you're not locked in by government regulations and you can only do this and you can only do that.
3:24
SPEAKER_03: Say, no, here's your platform.
3:26
SPEAKER_03: We're here to help you do that.
3:28
SPEAKER_03: Go to war.
3:28
SPEAKER_03: Let's rock.
3:29
SPEAKER_02: Yeah, I mean, the only thing the government's going to make sure is that we're paying people enough, that we take care of people, and we definitely take that and quadruple it and make sure that we say, okay, base standard, let's go way above and beyond.
3:39
SPEAKER_02: But we do live in a great country.
3:41
SPEAKER_02: Dead gum, we do.
3:42
SPEAKER_02: Right?
3:43
SPEAKER_02: It's awesome that we're celebrating our 80th anniversary and America's 250th anniversary.
3:49
SPEAKER_02: And it's our pick one event.
3:50
SPEAKER_02: So during the month of July, a little selfish plug here, you get to pick one of the three items to your maintenance package.
3:55
SPEAKER_02: Okay.
3:55
SPEAKER_02: Arctic cooler.
3:56
SPEAKER_02: Okay.
3:57
SPEAKER_02: It is red, white, and blue.
3:58
SPEAKER_02: I love that.
3:59
SPEAKER_02: Right?
4:00
SPEAKER_02: And uh a gas card.
4:02
SPEAKER_02: $350 gas cards.
4:03
SPEAKER_02: It's like$250 gas cards.
4:06
SPEAKER_02: So celebrating 250 years with$250 of gas.
4:09
SPEAKER_02: Okay.
4:10
SPEAKER_02: And so that's your pick one event with every single vehicle that's bought.
4:12
SPEAKER_02: New or used, pre-owned, our brand.
4:14
SPEAKER_02: Let me put you guys on the spot.
4:16
SPEAKER_01: Of the pick-one event, if you're purchasing today, what are the three items are you picking?
4:19
SPEAKER_01: No, I'm taking the cooler.
4:20
SPEAKER_01: Are you?
4:21
SPEAKER_01: Just because I'm emotionally attached to the red, white, and blue.
4:24
SPEAKER_01: You like it?
4:24
SPEAKER_01: It's not just the standard Eagle.
4:26
SPEAKER_02: I don't even uh bottle opener.
4:27
SPEAKER_01: Yeah.
4:28
SPEAKER_01: I don't even know if it's the best value overall, but if my eyes, I think it's the greatest.
4:33
SPEAKER_01: I like the maintenance package.
4:34
SPEAKER_01: Eagle maintenance.
4:35
SPEAKER_02: Yeah, it's just like I like to be able to show up, toss the keys, and like I forgot that on my wife's car that I bought the maintenance package because it's 50 cents on the dollar when we when you buy it.
4:46
SPEAKER_02: Right now it's it's zero cents on the dollar.
4:49
SPEAKER_03: And newsflash, if you just heard Shelby is one of the owners of the company, still buys the maintenance package because he sees behind the scenes in the numbers.
4:58
SPEAKER_02: Let me explain that to you.
4:59
SPEAKER_02: Had an employer buying his first new car, it was a used car.
5:02
SPEAKER_02: It's just like get back in there and buy a warranty.
5:05
SPEAKER_02: It's not because I'm making millions off the warranty, not at all.
5:07
SPEAKER_02: He's buying it at cost.
5:09
SPEAKER_02: Yeah.
5:09
SPEAKER_02: I said, every time I buy my wife a car, yes, that's right.
5:12
SPEAKER_02: I buy my wife a car, right?
5:13
SPEAKER_02: I pay for my own dollars for my for my own car.
5:16
SPEAKER_02: But I buy the warranty.
5:17
SPEAKER_02: I've used the warranty heavily.
5:19
SPEAKER_02: Taylors abuse the warranty.
5:22
SPEAKER_02: But I said, hey, get back in here.
5:24
SPEAKER_02: Because let's get back to the maintenance.
5:26
SPEAKER_02: When I show up to change the oil in my wife's car, I'm like, how much do I owe you?
5:30
SPEAKER_02: Because I forget that some shows I got a million mails and I'm like, you've got the maintenance package.
5:34
SPEAKER_02: I'm like, oh yeah, baby, maintenance package.
5:36
SPEAKER_02: I bought it for 50 cents on the dollar, and anyone can do that.
5:39
SPEAKER_02: Anyone can do that.
5:41
SPEAKER_02: Yeah.
5:41
SPEAKER_02: It locks in the price of today's oil change rather than two years from now and it'll be more expensive.
5:46
SPEAKER_02: And it's already prepaid for at 50 cents on the dollar.
5:49
SPEAKER_02: That is the best bargain under the moon.
5:51
SPEAKER_02: But right now, if you buy from now to the end of July, you get that for free.
5:55
SPEAKER_03: You get that for free.
5:56
SPEAKER_03: I love that.
5:56
SPEAKER_03: I love that.
5:57
SPEAKER_03: That's all part of our pick one event.
5:59
SPEAKER_03: Celebrated America is 250.
6:00
SPEAKER_03: We know we shot off the fireworks for the 4th of July already, but we're going to celebrate it all through the rest of this month.
6:06
SPEAKER_03: So come have some fun with us and get to pick one of you.
6:09
SPEAKER_03: And that's we we forgot to cover this part.
6:11
SPEAKER_03: It's for everybody.
6:12
SPEAKER_03: So if you're an employee, if you're an X-Plan, if you're an affiliate, if you've already had another deal worked out, blah, blah, blah, blah, blah, everybody gets something.
6:18
SPEAKER_03: Everybody gets something.
6:19
SPEAKER_03: All right, let's dive into this today.
6:21
SPEAKER_03: The input, what you let in your head becomes how you lead.
6:27
SPEAKER_03: Oh my god.
6:28
SPEAKER_03: And I'm gonna go a little deep here and then I'll let you guys go with it.
6:32
SPEAKER_03: The mind, and Shelby, you introduce us into that.
6:36
SPEAKER_03: The mind and to develop it and to challenge that, you've got to remember your brain is a muscle as well.
6:47
SPEAKER_03: And if you don't work it out, you lose it.
6:51
SPEAKER_03: You know, it's that old theory of you know, if you don't use it, you'll lose it.
6:56
SPEAKER_03: It's the same thing with your mind.
6:57
SPEAKER_03: And I know there's there's things you guys could talk about, classes we took in high school or in college.
7:03
SPEAKER_03: We haven't used any of that in our skill set, and we're not near as sharp as what we were because we weren't using it.
7:10
SPEAKER_03: Now, math, on the other hand, I say really sharp on math, but I use it every single day.
7:16
SPEAKER_03: You must challenge your mind in order to keep it sharp and to grow.
7:21
SPEAKER_03: And I talked about this earlier before we started recording, but crossword puzzles.
7:25
SPEAKER_03: I can remember growing up seeing people do crossword puzzles.
7:29
SPEAKER_03: And I'm a kid running around.
7:31
SPEAKER_03: I'm like, who would want to do that?
7:32
SPEAKER_03: You know, let me go play in the pool, let me go start a fire, ride my four wheeler, all this stuff.
7:37
SPEAKER_03: Who wants to do crossword puzzles?
7:39
SPEAKER_03: But as you get older, you start thinking about that, and they're the ones that are doing that, they're challenging their mind to stay sharp, to think, to problem solve, to come up with stuff.
7:48
SPEAKER_03: Um, and the last piece I'll leave here is Craig Groschelle says this the best, the best.
7:55
SPEAKER_03: He said, Everyone wins when the leader gets better, and that's body, and that's mind, and that's everything else in between.
8:03
SPEAKER_02: Yeah, so thinking about that, what you consume is what your mind becomes.
8:08
SPEAKER_02: Sure.
8:08
SPEAKER_02: Think about that.
8:09
SPEAKER_02: So in your I call it brain rot.
8:12
SPEAKER_02: That's what I tell my kids there's actually a game called Brain Rot.
8:16
SPEAKER_02: Everything that you do on your phone, on your pad, or your TV has the ability to manipulate what your mind is thinking and processing.
8:25
SPEAKER_02: So if you're watching something that you shouldn't be watching, then your mind starts going that way.
8:29
SPEAKER_02: Yes.
8:29
SPEAKER_02: If you're listening to something you shouldn't be listening to, then your mind goes that way.
8:33
SPEAKER_02: But if you're looking at educational stuffs or reading books, like I I give my wife a hard time.
8:38
SPEAKER_02: I'm like, okay, I need a new book.
8:39
SPEAKER_02: And and so I went and walked around Barnes and Noble the other day.
8:42
SPEAKER_02: We went to the beach for three days and was like, I need a book because I don't want to scroll my phone.
8:46
SPEAKER_02: It is.
8:46
SPEAKER_02: And I she said, well, find something that's non-fiction is just a story.
8:49
SPEAKER_02: And I love a good story.
8:51
SPEAKER_02: I'd rather write the story myself and experience it.
8:53
SPEAKER_02: But I walked around forever and I was like, look, I'm not looking for a rom-com, I'm not looking for this novel.
8:58
SPEAKER_02: So then I ended up in a self-help book, you know?
9:02
SPEAKER_02: And I was just like, because that's if I yeah, if I if I can constantly be feeding my mind that, then it cuts out all the noise.
9:10
SPEAKER_02: The social media, the news, the gossip, the negativity, the drama.
9:14
SPEAKER_02: Then it was a four-hour work week.
9:16
SPEAKER_02: Uh, and so this is the extended edition, it was 420 pages, and I was like, Oh, I can so in two days I hammered through that thing.
9:23
SPEAKER_02: I was like, Yep, here you go.
9:24
SPEAKER_02: That's like done.
9:25
SPEAKER_02: Did I consume it all?
9:27
SPEAKER_02: It talks about in the first couple of chapters how how to read faster.
9:30
SPEAKER_02: And I was like, Oh man.
9:32
SPEAKER_02: So I went to that page a couple times and talks about you start with a third word in the uh sentence, uh-huh, in the line, you start with a third word, and then you end about two words to the end, so your eyes never get caught in the blank spaces of the columns.
9:45
SPEAKER_02: Okay.
9:46
SPEAKER_02: And you're and I was just like, okay, I can do this.
9:48
SPEAKER_02: And it's just like said you should be able to do a hundred pages in 40 minutes.
9:52
SPEAKER_02: And so I'm on the beach sweating over this thing, like but it sharpens my mind of all these things.
9:59
SPEAKER_02: I'm like, okay, I I don't think that I can just work four hours and then be in Bora Bore remote working.
10:05
SPEAKER_02: Uh, but I think there's a loss that I can learn from this.
10:08
SPEAKER_01: You want to know how valuable in this day and age, and I love that this guy brought up.
10:12
SPEAKER_01: Yesterday I was working with our team and just resetting, readjusting, mid-year, retracking everybody.
10:18
SPEAKER_01: And I was going over with a sales team and I said they were going through their test, and it's technology.
10:23
SPEAKER_01: This younger generation just lives in technology, and they can rip through tests and they don't retain anything.
10:29
SPEAKER_01: I love whenever we're going over any training.
10:31
SPEAKER_01: Matt's big on this of your worst income is your better than your best memory.
10:35
SPEAKER_01: And whenever you write it down, it starts going down your learning pyramid of how it compounds and starts going down.
10:41
SPEAKER_01: But I talked to him and I said, I think what I'm gonna start to do, I said, Shelby's a much bigger reader than I am.
10:47
SPEAKER_01: Said, I'm gonna get some sort of a library back here and make y'all check out a book, then we got to turn it back in and go over on it.
10:55
SPEAKER_01: And the one of the guys then reads over there and he said, I hate reading, I can't read.
11:00
SPEAKER_01: And I said, Well, philosophy of life is I want to get better, and naturally, if something I hate doing it, I want to maybe run to that to try to make myself better.
11:10
SPEAKER_02: Yeah, listen, Bill Shakespeare.
11:12
SPEAKER_02: If you're not good at it, you can't just run from it, you have to run into it directly into it.
11:18
SPEAKER_01: But the younger, and I think it's definitely older generation now reading and diving into and writing down instead of just verbally in the world we listen to of audiobooks that your mind just gets completely way off.
11:33
SPEAKER_01: I was so fired up about that.
11:35
SPEAKER_03: Dad would be so proud of that comment you made because I I don't know if you remember this or not, but in the back shelf of his office was an entire library.
11:45
SPEAKER_03: Some of them were books, some of them were cassette tapes, some were VHS that people had to come check out and talk to him about.
11:51
SPEAKER_03: And then they would come to him like, Hey, what are you looking to learn on?
11:53
SPEAKER_03: Yeah, he'd like pull like a librarian, pull it off the shelf and then check it out, and then he could go follow up with them.
11:59
SPEAKER_03: Hey, Shelby checked out how to be a better closer, you know, yeah, by solar.
12:03
SPEAKER_01: Somebody was like, Well, Taylor, you would have to do the investment of um being able to get the books for your team.
12:09
SPEAKER_01: I said, But if I started it and then we could rotate books and have it, I said, I would do a$400 to$500 investment every time if I knew it was gonna better.
12:20
SPEAKER_01: They were questioning your investment of going like your lack of commitment.
12:24
SPEAKER_02: I mean, look at the commitment around here.
12:25
SPEAKER_02: Like we spent No, no, no.
12:27
SPEAKER_01: They were saying that, hey, I I don't want you to have to spend that extra like because they wouldn't do it, probably so.
12:33
SPEAKER_02: I mean, how much do we spend video training?
12:36
SPEAKER_01: We spend three plus thousand dollars.
12:38
SPEAKER_01: So that's a little insight.
12:39
SPEAKER_01: You're gonna see a farther in our training, but there's getting ready to be a book that gets handed out to everybody as long as it has lay fees on there, like the librarian does or Blockbuster.
12:47
SPEAKER_01: No, I'm just saying require a sell staff, yes.
12:51
SPEAKER_03: So, one of the things I want you guys to think about, and we're talking about everybody says, well, it's it's different today, and in social media and your phone you've got and all the stuff coming out.
13:02
SPEAKER_03: So some of the sources may be different.
13:04
SPEAKER_03: You know, it maybe used to just been the news you're watching, and now it's it's websites and it's social platforms and and this and that.
13:12
SPEAKER_03: But as we sit here and talk about this, I think about it the core.
13:15
SPEAKER_03: And we've talked about this in other podcasts, remains consistent on all platforms.
13:21
SPEAKER_03: And it is the famous saying out there is you're the sum of the average, average of the five closest people.
13:29
SPEAKER_03: I love that.
13:30
SPEAKER_03: You know, and we talk about that, and most people can repeat that.
13:32
SPEAKER_03: They can say, hey, show me who you hang out with, and it'll show me who you are, where you're going.
13:38
SPEAKER_03: The same thing is on how you consume things.
13:41
SPEAKER_03: So, so if you want to be a better leader, if you want your mind to be better, it's no different than when I start seeing my social feed just take a left turn and it's all the whoever's complaining about stuff.
13:52
SPEAKER_03: I go start following some other things that are positive influence.
13:56
SPEAKER_02: It's so important that you say that.
13:57
SPEAKER_02: And I I laugh about that because one of the guys that we work with, that I work out with, we one day we're in the sauna, you know, you're just like scrolling, it's like, okay, I've I've ran, I've worked out in the sauna, I'm just relaxing.
14:10
SPEAKER_02: And so I was like, what is on your feed over there?
14:13
SPEAKER_02: And he's like, I don't know, it just keeps serving up.
14:15
SPEAKER_02: I said, Well, look at my feed, you know, so it is becomes an average, and when you stop and look at it, or you click into it, or you you don't even have to like it or comment, it just knows where you're at, then it rebuilds your algorithm.
14:29
SPEAKER_02: And I was like, Why are there so many women?
14:31
SPEAKER_02: And I'm not saying that I need to be looking at men, that's not what I'm saying.
14:36
SPEAKER_02: What I'm saying is the women were not as presentable as you may think.
14:40
SPEAKER_02: And I was like, Why are there so many half-naked women on your feed?
14:44
SPEAKER_02: And he's like, I don't know, it just does it.
14:46
SPEAKER_02: I was like, it does not just do that on its own.
14:48
SPEAKER_02: You need to click the three dots and so not relevant, not interested, unfollow whatever it is, and it'll reprogram.
14:56
SPEAKER_02: So if you constantly look up how to be a better closer, how to be a better fodder, how to be a better leader, and then you start following those, then your feed becomes relevant, and then it's stuff that feeds into you that helps train your mind.
15:08
SPEAKER_02: And so that average of five, it's not all this brain rot again.
15:13
SPEAKER_02: Sure.
15:13
SPEAKER_02: And so then you it's okay to scroll a little bit because you're learning, because you see something pop up that's a motivational quote, or something that says, or the people that you follow, their stories say I'm up at 5 a.m.
15:24
SPEAKER_02: Or they're saying, Hey, here's where I was at, here's where I'm going, and you're like, Golly.
15:29
SPEAKER_03: So you can it takes investment, but no different than finding a new group of friends to network with.
15:35
SPEAKER_03: It's the same thing.
15:35
SPEAKER_03: So your social platforms, you're like, Well, how do I do that?
15:38
SPEAKER_03: Go in the search bar and motivational tips to the day.
15:41
SPEAKER_03: All right, so how to organize my day better or better phone, you know, scripts, or whatever it may be.
15:48
SPEAKER_03: Same thing in email.
15:49
SPEAKER_03: So email is one of those things you get tons of jock, and you can go through there and report a spam and this and that.
15:55
SPEAKER_03: What I have found too is I now go out and I find specific newsletters and I subscribe to them.
16:02
SPEAKER_03: So in the morning, between six and eight, I've got half a dozen that dump in there every single morning that are either motivational or positive or what's going on with business.
16:13
SPEAKER_03: So then if if I'm in my email, it's not like, hey, this is all junk.
16:17
SPEAKER_03: I can actually click on something that could help me with a conversation.
16:21
SPEAKER_03: I'm gonna get you set up on newspaper again and get it delivered to your I'm not that deep because like the thing that I look at, it takes me 90 seconds to look at it.
16:28
SPEAKER_03: And then you're virtual newspaper?
16:31
SPEAKER_03: Nope.
16:31
SPEAKER_03: Okay, all right.
16:32
SPEAKER_03: Nope.
16:32
SPEAKER_03: Because I want to choose what's coming to him.
16:36
SPEAKER_03: So it's not newspaper feed stuff, it's it's business stuff that's coming in.
16:40
SPEAKER_03: Top motivate, there's plenty of motivational people out there that'll send an A-ly, you know, reminder of like, here's the five tips for motivating your team for the day.
16:48
SPEAKER_01: And I love that because that tracks what you started your whole topic of you don't know how this day and age is technology that's using your technology to your benefit where you used to have to have a newspaper to read through everything to get to your relevant thoughts.
17:05
SPEAKER_01: Now I can use my technology platform to be able to highlight what I want to hyper focus on.
17:10
SPEAKER_02: Well, that's no different.
17:10
SPEAKER_02: The newspaper had plenty of drama.
17:13
SPEAKER_02: Yes, absolutely.
17:13
SPEAKER_02: So you went to your section.
17:15
SPEAKER_02: That's it.
17:16
SPEAKER_02: You know, it's a so you either say, Man, times are different, that's your excuse.
17:20
SPEAKER_02: What I'm looking for is opportunity and solution.
17:23
SPEAKER_03: Because if you if you take your mindset, you can actually do more.
17:27
SPEAKER_03: Because it just in the past it was just one newspaper, and they might have only found one column that was positive.
17:32
SPEAKER_03: Now you can get all these sources and all the stuff, which is amazing.
17:37
SPEAKER_02: Yeah, so as we recap this of the input, we're talking about the input what goes in your mind.
17:44
SPEAKER_02: That and I tell this to people all the time, I am not a morning person, I am not naturally programmed.
17:49
SPEAKER_02: But if I can remember my alarms in my kitchen, so I gotta get up.
17:52
SPEAKER_02: So when it goes off at 4:15, there's times when I snooze it.
17:56
SPEAKER_02: But every time that I do get up and I'm disciplined and I work hard through what I need to do, I've never been upset.
18:03
SPEAKER_02: No matter how hard the effort was or whatever it was, I've never been upset and it sets me right.
18:07
SPEAKER_02: So let's relate that into your mind.
18:10
SPEAKER_02: If you can dedicate the time to feed your mind properly, no matter how difficult it is to put your phone down and actually intentionally read your book or get into that positive mindset, you will neg never negatively be impacted by that.
18:24
SPEAKER_02: It is going to set your mind right in your input right from the get-go.
18:27
SPEAKER_03: If you don't purposely and intentionally pick those things, Shelby, like you're talking about.
18:33
SPEAKER_03: Here's what'll happen.
18:34
SPEAKER_03: And you you won't even see it happening.
18:36
SPEAKER_03: The compound effect will happen.
18:39
SPEAKER_03: And the compound effect happens no matter what.
18:43
SPEAKER_03: It either is the compound effect of good things, positive things that are growing you, or negative things that then you start believing.
18:51
SPEAKER_03: Yeah.
18:51
SPEAKER_03: And you don't realize it.
18:52
SPEAKER_03: You don't.
18:53
SPEAKER_03: It doesn't happen overnight.
18:54
SPEAKER_03: No, no, no.
18:54
SPEAKER_03: It's slowly creeping in, then all of a sudden you're like, Yeah, they are bad.
18:58
SPEAKER_03: They were blah blah blah blah blah.
18:59
SPEAKER_03: It's not my fault.
19:01
SPEAKER_01: It is your fault.
19:02
SPEAKER_01: It is.
19:02
SPEAKER_01: Yeah, you're just gonna realize it.
19:05
SPEAKER_01: We talk about that so much in our positive mind, and people are like, Can you just it goes back to can you be can you be real about this?
19:13
SPEAKER_01: Can it says real?
19:15
SPEAKER_01: You listen to what I'm saying, can you not be so positive all the time?
19:20
SPEAKER_01: How are you all so positive all the time?
19:22
SPEAKER_01: It starts with what you allow into your mind, what you guard in your mind, what you guard in your thoughts, your art, whatever going through that impacts everything that comes out of your mouth.
19:34
SPEAKER_03: I and you guys know this, but I intentionally do not allow people to pour into my mind that have a negative outlook on life.
19:44
SPEAKER_03: What good is it gonna do?
19:45
SPEAKER_03: I don't dislike them.
19:47
SPEAKER_03: I do.
19:48
SPEAKER_03: Well, I just don't allow them to influence me, and and I don't there's plenty of people that on social media go through a cleanse or whatever they call it and they unfriend people.
19:58
SPEAKER_03: I just snoozle, yeah, or whatever it's gonna be follow them, and then you know you never see it, and then it's I I don't allow that that Karen keeps complaining about every doll.
20:08
SPEAKER_02: Like stopping looking at it.
20:09
SPEAKER_02: I don't care, yeah.
20:11
SPEAKER_02: That's so good.
20:12
SPEAKER_02: All right, uh for first fun fact quiz today.
20:15
SPEAKER_02: Understanding uh removing Karen from your feet.
20:18
SPEAKER_02: Uh his study shows the average person consumes how much content per day, the input to your mind that shapes their thinking.
20:26
SPEAKER_02: So A, three hours, okay, B, six hours, C nine hours, or D 12 hours.
20:33
SPEAKER_02: We're talking about like all 11.
20:34
SPEAKER_02: Anything content.
20:36
SPEAKER_02: Okay.
20:36
SPEAKER_01: Uh I'm gonna say six to nine hours.
20:40
SPEAKER_01: I was gonna say six hours.
20:41
SPEAKER_02: All right, so I got six hours and six to nine hours.
20:44
SPEAKER_02: The answer is D.
20:45
SPEAKER_02: 12 hours.
20:46
SPEAKER_02: That's the average person consumes 12 hours of content per day.
20:52
SPEAKER_03: So that's a perfect setup, and I'm gonna backtrack just a little bit here.
20:56
SPEAKER_03: If the average person consumes 12 hours of content, there is no way humanly possible that you will not mold to whatever content you're exposed to.
21:06
SPEAKER_02: Think about doing something for 12 hours.
21:08
SPEAKER_02: If you whittled for 12 hours, if you dug a hole for 12 hours, if you worked out for 12 hours, if you print the crossword, you would be so disciplined.
21:17
SPEAKER_02: What's the math that Jesse Isler does to become a wizard of something to be the top five percent of something you're gonna look like?
21:23
SPEAKER_02: I think it's a thousand, but it won't be all it was something basic, like five minutes a day.
21:27
SPEAKER_02: So five minutes, what's five times three sixty-five?
21:33
SPEAKER_02: I'll tell you that.
21:34
SPEAKER_02: This is just the compounding thing.
21:35
SPEAKER_02: So it's eighteen hundred and twenty-five.
21:38
SPEAKER_02: So if you did five minutes of something per day, now we talked about the average person does 12 hours, so double or triple that 1825 minutes per year, and that would put you in the top five percent.
21:50
SPEAKER_03: It really would.
21:51
SPEAKER_03: So here's what it says like if you're trying to master a new skill, whether it's shooting free throws or speaking or writing, 20 hours.
22:00
SPEAKER_03: That's good enough.
22:01
SPEAKER_03: Like you have kind of an understanding.
22:04
SPEAKER_03: A hundred hours, you get competence.
22:06
SPEAKER_03: And 2,500 to 5,000, you get the professional level.
22:12
SPEAKER_02: So that was just a little bit over five minutes per day.
22:15
SPEAKER_02: If you did seven minutes per day, that's going to put you roughly 2,500.
22:20
SPEAKER_02: And that's going to put you at the professional level.
22:26
SPEAKER_03: But without even doing anything, if you go off the average of 12 hours a day, that's 4,300 hours a year that the average human consumes things.
22:37
SPEAKER_03: So that in one year you will become at a professional level of whatever you're allowing to influence you.
22:44
SPEAKER_03: Be careful.
22:45
SPEAKER_03: That's what we're saying.
22:46
SPEAKER_03: Like, find a new group of friends or shut your phone off if you can't give it to somebody else to program.
22:52
SPEAKER_03: I'll I won't charge it.
22:53
SPEAKER_01: I love bringing anyone in the cell staff up when they were like, I don't have time or anything else.
22:57
SPEAKER_01: And we start going down this rabbit hole and they just bit the hook harder and they knew what hit them.
23:01
SPEAKER_01: I'm like, hey, let me see your phone.
23:03
SPEAKER_01: They hand it to me and I said, Have you ever looked up your screen time?
23:05
SPEAKER_01: They're like, huh?
23:06
SPEAKER_01: Find a new group of them.
23:07
SPEAKER_01: I'll pull up screen time on their phone and it makes you want to throw up.
23:10
SPEAKER_01: And it normally makes them if they care somewhat, but you can go into a look at screen time of scrolling and going through of Doom Scrolling, as we've been talking about, it will get you down a rabbit hole, but 12 plus hours.
23:24
SPEAKER_01: That's the worst thing ever.
23:25
SPEAKER_01: That's insane.
23:26
SPEAKER_01: So diving into the reps, training the mind like you train the body.
23:30
SPEAKER_01: That's why leaders spend hours we talked about pushing your mind in the correct direction.
23:36
SPEAKER_01: You're gonna spend your time doing something, so it might as well be something that is beneficial to your body and your mind.
23:45
SPEAKER_01: Waking up the morning warm-up, so being able to get up and going in the right direction.
23:51
SPEAKER_01: I think the morning starts it all because if you start behind and run, it just wrecks your day.
23:58
SPEAKER_01: Majority of people can't get out of.
23:59
SPEAKER_01: You're just trying to play catch up the whole time.
24:01
SPEAKER_03: It's so important that first 60 minutes, it's so important that we have mandatory manager meetings within the first hour of being here.
24:10
SPEAKER_03: Now it's not Saturday's different because we're doing a you know a pump up day.
24:14
SPEAKER_03: But the rest of the days, it's not at 8.05 because we realize like the managers got to get here.
24:19
SPEAKER_03: They got to make sure that their employees are in place and so on and so forth, the checks and balances.
24:25
SPEAKER_03: But within the first hour, we've gathered the managers up to make sure that they're focused on the things they can control.
24:34
SPEAKER_03: They know what actually is performing and not performing in their departments, and then they can get a game plan that they need to execute for a successful day.
24:44
SPEAKER_02: It's funny you say that about the first 60 minutes.
24:46
SPEAKER_02: So in um Tim Ferris's book, Four Hour Work Week, he talks and he breaks down every little thing of how you do this and when you do that.
24:54
SPEAKER_02: He's one of the first things you started talking about training and understanding and peeling it back was your email of how often you checked your email.
25:02
SPEAKER_02: You know, what your alerts said.
25:03
SPEAKER_02: Did it pop up every time a new email?
25:05
SPEAKER_02: You have to understand this.
25:06
SPEAKER_02: And I challenge my team, my family, whoever it may be, it understand levels of communication.
25:12
SPEAKER_02: If someone emailed you, it's not urgent.
25:14
SPEAKER_02: Correct.
25:15
SPEAKER_02: Right?
25:16
SPEAKER_02: If they text message you, it's still not crazy urgent.
25:20
SPEAKER_02: Think about that.
25:20
SPEAKER_02: When you have a bad problem, you call someone, and if they don't answer, you call again.
25:24
SPEAKER_02: And if they don't answer, you call again, and then you call 911.
25:28
SPEAKER_02: Yeah.
25:28
SPEAKER_02: Right?
25:29
SPEAKER_02: So some people treat there, and I'm telling you, understand this in your morning warmup.
25:34
SPEAKER_02: He said he would never check his email, no matter how early he woke up before 10 a.m.
25:38
SPEAKER_02: Yeah.
25:38
SPEAKER_02: Because he wanted to get in his flow and he didn't want anything changing, whether there was a bomb that dropped in his email.
25:45
SPEAKER_02: It was an email.
25:46
SPEAKER_02: It is not that ridiculous.
25:48
SPEAKER_02: Even if you get served a uh a subpoena or warrant or something like that, not a warrant probably, but uh anything else, it's gonna give you a 10-day window, right?
25:57
SPEAKER_02: And so understand that.
25:58
SPEAKER_02: So he said, Hey, don't ever check your email by 10 a.m.
26:01
SPEAKER_02: He went crazy scale here, which I love, and he's just trying to figure out how to put things in autopilot.
26:06
SPEAKER_02: But then he said, Hey, you need to set an automatic reply in your uh emails that says, Hey, I checked my emails twice a day.
26:12
SPEAKER_02: So as soon as they send you an email, it says, Hey, I'm gonna check my email at noon, and then I'm gonna check it at 3:30.
26:18
SPEAKER_02: And so the people understood that you weren't going to respond, so it wasn't constantly interrupting.
26:24
SPEAKER_02: We've talked before about being in a flow state, and if you get a bing and you go jumping it, it drops your flow state.
26:29
SPEAKER_02: That second, it takes a long time to get back into that.
26:33
SPEAKER_02: So don't automatically, and it's the first thing that I do when I get into my office because I don't like an inbox full.
26:40
SPEAKER_02: Sure.
26:41
SPEAKER_02: So I'm mass deleting, you know, all the spam of the stuff, and then I save the good ones, and then I'll come back to those.
26:47
SPEAKER_02: I'll quickly see is there anything that needs my attention this second, and then I'll get back to those after those meetings.
26:52
SPEAKER_02: Absolutely.
26:53
SPEAKER_02: Uh, but just understanding that how and when you consume is also so important.
26:57
SPEAKER_02: If we understand the why, but then how.
27:00
SPEAKER_03: There's there's so many good points you bring up there.
27:02
SPEAKER_03: And I think, you know, because you can read lots of books and you take the ideas, and to some people, they can wait and not open up an email box until one o'clock.
27:12
SPEAKER_03: And in other businesses, you you may have reports, you may have things that you need to look at.
27:17
SPEAKER_03: What's important is controlling a designated time where you do it, so it's not always uh a one foot in, one foot out.
27:25
SPEAKER_03: Because I'm like you.
27:26
SPEAKER_03: I I go through there, I delete the rest of stuff, like boom, that's knocked out.
27:30
SPEAKER_03: Here's what I can I that I know I need to look at quick.
27:33
SPEAKER_03: All right, that goes aside.
27:34
SPEAKER_03: I'm getting ready for my meetings, I get through my meetings, boom, I can then address those, but I do not have any alerts that come on my phone, my computer doesn't ding any of those when I have new ones.
27:48
SPEAKER_03: And you need to realize that because Alex Ramosio, like you were talking about, he talks about, he studied.
27:54
SPEAKER_03: When you break somebody's flow, so just by an email pinging and you looking at it, or a text message going off or a Facebook alert, when you break somebody's flow, it takes on average 15 minutes to 45 minutes to get back into that flow.
28:09
SPEAKER_03: If that happens, happens a dozen times throughout the day, your days exploded.
28:13
SPEAKER_01: Yeah, you're spending half the time getting back onto the own ramp of like, where was I going?
28:17
SPEAKER_02: What was I working on?
28:18
SPEAKER_03: You always hear people talk about this, and you guys are relate to it.
28:21
SPEAKER_03: Have you ever come into work on your day off?
28:24
SPEAKER_03: Okay, suggested.
28:25
SPEAKER_03: And and and you started working, and you're like, man, in three hours, I've gotten more done than I usually get done in multiple days.
28:36
SPEAKER_03: Always nobody interrupted your flow.
28:40
SPEAKER_03: That's the only difference.
28:42
SPEAKER_03: That's the only difference.
28:43
SPEAKER_02: Yep.
28:44
SPEAKER_02: Yep.
28:45
SPEAKER_02: And you're also super intentional.
28:47
SPEAKER_02: That's the thing that I understand.
28:48
SPEAKER_02: That's and a reminder, we all need this reminder that you're not just clocking in and clocking out, right?
28:55
SPEAKER_02: Like, even if someone is not demanding your attention, if you come in on your day off and you are borrowing time against your free time, then you are super intentional.
29:05
SPEAKER_02: And then it's a reminder, like, crap, I got a lot done when I was intentional because I needed to get back to my home life, but I was in the work life of figuring that you're not gonna sit there and waste any time on anything that is not crazy relevant, right?
29:19
SPEAKER_02: That's always a good reminder there.
29:20
SPEAKER_01: No, it is so you know, those daily reps really make you successful of being able to do it despite it's repetition.
29:30
SPEAKER_01: You know, I mean, you can't pick up a book one day, you can't set your alarm one day, you can't start your diet or whatever it is and do it one time.
29:40
SPEAKER_01: It is so many people get into this and they say, Okay, I did it for a week.
29:44
SPEAKER_01: Okay, great.
29:46
SPEAKER_01: I you need to hit the, you know, we talk about the 90-day threshold of being able to get into making a habit more into a permanent fixture in your daily routine.
29:57
SPEAKER_02: That's so important.
29:58
SPEAKER_02: And uh a note there that says, Why waking up and checking your phone is the worst mental start possible.
30:05
SPEAKER_02: That's a habit that you want to do your very best.
30:08
SPEAKER_02: That's one of the things that I won't why I don't keep my phone next to my bed.
30:13
SPEAKER_02: Because when my phone goes on do not disturb, you know, my whole house shuts down at 9 30.
30:19
SPEAKER_02: Yeah.
30:19
SPEAKER_02: Uh, and my phone goes into leave me alone mode at 8 30.
30:24
SPEAKER_02: Uh it'll be a problem tomorrow, right?
30:27
SPEAKER_02: If someone really needs me, they'll show up to my house or you know, uh, so it's one of those things.
30:32
SPEAKER_02: But then that allows me when I go to bed, I'm going to bed, right?
30:35
SPEAKER_02: I'm not on my phone because you can do that for hours.
30:37
SPEAKER_02: And then when I wake up, I'm out of bed, and then I have to figure things out, and then I'm in motion, right?
30:42
SPEAKER_02: Because I've only allotted the X amount of time and it doesn't include scrolling.
30:47
SPEAKER_03: And for all that, that gives you like massive anxiety and you just can't handle it.
30:52
SPEAKER_03: Um, you can go on there and click on your phone for emergency contacts, they can still come through.
30:59
SPEAKER_03: My phone at 8:30 goes on silent as well.
31:02
SPEAKER_03: But you guys are on my list that if you call at 9:30 at night, it's gonna go through.
31:07
SPEAKER_03: Yeah, and because I know you're not just gonna call.
31:10
SPEAKER_03: And how often are we calling and bugging you?
31:12
SPEAKER_03: Like once every five years.
31:14
SPEAKER_03: Yes.
31:14
SPEAKER_02: So this fear, this crazy fear of letting go, just give it to your significant other and just say, hey, if there's something really severe, let me know.
31:24
SPEAKER_02: Otherwise, do not.
31:25
SPEAKER_02: And then you'll realize how much you don't need it.
31:27
SPEAKER_02: That's right.
31:28
SPEAKER_01: That's right.
31:28
SPEAKER_01: You put it down at night and you don't scroll.
31:30
SPEAKER_01: They talk about real experts going there an hour before bed, no screen time being over the size, a little lot of going through.
31:38
SPEAKER_01: If you will go through and try and say that whenever you say I can't go to sleep or anything else, it's crazy what feeds into your mind.
31:45
SPEAKER_01: If you'll go into bed to lay in the bed and just be there, you will go to sleep instantly and wake up like a different animal in the morning.
31:53
SPEAKER_01: You just get in tanned with the sound of your bed yet, or whatever.
31:56
SPEAKER_01: Oh, I love that thing.
31:58
SPEAKER_01: I'm gonna buy y'all each one so you can experience it too much.
32:01
SPEAKER_01: All right, let's get into our first myth buster.
32:03
SPEAKER_03: Hey, it takes 21 days to build a new habit.
32:06
SPEAKER_02: Oh, I like that one.
32:07
SPEAKER_02: Somebody just super smashed it.
32:09
SPEAKER_02: I know.
32:10
SPEAKER_02: That's sorry.
32:12
SPEAKER_02: Actually, that's busted.
32:14
SPEAKER_02: That's busted.
32:14
SPEAKER_02: Okay, it's gonna take longer than 21 days.
32:16
SPEAKER_02: It is.
32:18
SPEAKER_03: I would say though, 20 if you do 21 days, it starts the path towards creating that habit.
32:26
SPEAKER_03: What it does is it starts building that routine.
32:29
SPEAKER_03: And that routine then equals the habit.
32:32
SPEAKER_03: And and I've listened to a lot of people about habits.
32:36
SPEAKER_03: And there's a few things.
32:38
SPEAKER_03: One, we talk about this.
32:40
SPEAKER_03: It takes at least 66 days.
32:42
SPEAKER_03: You hear some people say 90 days, the 21 days.
32:45
SPEAKER_03: What I will tell you is if you will focus on just multiple days in a row, you will start to create the routine.
32:54
SPEAKER_03: The routine then will take care of itself on developing the habit.
32:59
SPEAKER_03: Now, if one day it comes off the rails, we're human beings, it's life.
33:04
SPEAKER_03: One day, okay.
33:07
SPEAKER_03: Two days, you start changing the trajectory and creating a different habit.
33:11
SPEAKER_03: True.
33:12
SPEAKER_03: So if one day something happens, everything blows up, you can't go to the gym, okay.
33:18
SPEAKER_03: But I I no matter what, I have to get there tomorrow because I know day two starts creating a different route to a different habit.
33:26
SPEAKER_02: That's uh that's such a good point, and so right that you do have to get back on the horse.
33:30
SPEAKER_02: And it's funny, I've heard people talk about that of uh trainers or people that understand of tracking calories or people that say I'm on a diet of whatever that may be.
33:41
SPEAKER_02: You know, a diet is anything that's just controlled and measured, uh, of realizing that if you do have a cheat day or an off day, those calories still matter.
33:50
SPEAKER_02: So let's say that your goal is 2,000 calories a day, right?
33:54
SPEAKER_02: And you happen to fall off the rails and eat 3,000 calories or 3,500 calories, and people say I start over tomorrow and I need to still hit my 2,000 calories.
34:04
SPEAKER_02: Just realizing that you need to take that where you fell off the rails and average it over a week if you want to stay in the same boat.
34:10
SPEAKER_02: So you need to now to be in a desk deficit.
34:13
SPEAKER_02: If you were a thousand over, then you need to take that over the seven days.
34:16
SPEAKER_02: That will get you right back to where you were, and it's okay, but you cannot continue to, you know, like, all right, so I've fallen off the day three days in a row, I'm a thousand calories over, a thousand calories over, a thousand calories over, or your burn wasn't there.
34:30
SPEAKER_02: And you can't just on day four saying, okay, if I just do this, you have to stay in Aberdeen.
34:36
SPEAKER_01: You know, on your habits, and I think really the 66-90 days where it really makes the difference of why it instills into your mind that you're being successful, that you have to fail.
34:47
SPEAKER_01: You have to fail and have those obstacles in front of you that be able to push you down.
34:52
SPEAKER_01: Whether it's building of I want my team to do this, I want them to be able to do this and come into it every day.
34:57
SPEAKER_01: You may have a weak grade of sales that everything's going great, people are coming in.
35:02
SPEAKER_01: You need to fail so you can be able to learn to overcome that obstacle and move forward.
35:08
SPEAKER_01: And that's why I think in the 90, 66 days, whatever it is, you're gonna learn.
35:13
SPEAKER_02: Yeah, and then creating that atmosphere of accountability.
35:17
SPEAKER_02: That's it.
35:17
SPEAKER_02: That's the thing.
35:18
SPEAKER_02: It's funny.
35:19
SPEAKER_02: Uh one of the guys uh from service that work out together, he was like, Hey man, do you have fun at the rodeo?
35:26
SPEAKER_02: Because we, you know, we had a bunch of tickets to the rodeo, we gave way to all the employees.
35:29
SPEAKER_02: He said, Hey, did you dig into that funnel cake?
35:31
SPEAKER_02: Because my son got a funnel cake and then had uh chocolate syrup all over the top and said, No way.
35:36
SPEAKER_02: I said I wanted it so bad, but I knew I took one body the whole thing.
35:40
SPEAKER_02: He said, I watched you, he was sitting here nose behind me.
35:43
SPEAKER_02: He said, I watched you the entire time with my phone out.
35:45
SPEAKER_02: Oh no, you never know, and I knew that, right?
35:49
SPEAKER_02: But he said, I watched you the entire time because I was gonna give you so much crap because I give people a lot of that I'm gonna because the people are like, Hey, will you hold me accountable?
35:58
SPEAKER_02: I was like, Are sure you want that?
35:59
SPEAKER_02: And they're like, Yeah, and so then I'm like, Are you sure?
36:02
SPEAKER_02: You need to sign off on this because if I catch you with the wrong food, I'm throwing it away, and I don't want you to cry, and I don't want you to call pita that you know.
36:09
SPEAKER_02: So he's like, I watched you the entire time to see if you were gonna eat it.
36:13
SPEAKER_02: I said, Okay, show me the picture.
36:14
SPEAKER_02: He said, I don't have one.
36:15
SPEAKER_02: I said, Why not?
36:16
SPEAKER_02: He said, 'Cause you didn't eat it.
36:17
SPEAKER_02: He said I was so pissed.
36:20
SPEAKER_02: So the accountability structure is so good.
36:22
SPEAKER_02: Oh, it is good.
36:24
SPEAKER_01: That's possible.
36:25
SPEAKER_01: Do it longer.
36:26
SPEAKER_02: Do it longer, right?
36:27
SPEAKER_02: It says uh it takes roughly 66 days, but can be closer to the complex of 254 days.
36:33
SPEAKER_01: Yeah, I like the 250.
36:35
SPEAKER_02: 254.
36:35
SPEAKER_02: Just lock in, do it break at a time.
36:37
SPEAKER_02: Yep, day at a time.
36:38
SPEAKER_02: All right.
36:39
SPEAKER_02: Number three, the output.
36:40
SPEAKER_02: We talked about the input, we talked about the reps.
36:43
SPEAKER_02: Now we're talking about the output.
36:44
SPEAKER_02: What it becomes.
36:46
SPEAKER_02: The inner voice becomes your outer leadership.
36:49
SPEAKER_02: This is how the rubber eats the road there.
36:51
SPEAKER_02: Self-talk that builds you up versus a self-talk that tears you down.
36:56
SPEAKER_02: So, what you're telling yourself, I am the absolute best version that I can be today.
37:00
SPEAKER_02: Absolutely.
37:00
SPEAKER_02: I made the correct decision.
37:02
SPEAKER_02: This is the right direction we need to go.
37:04
SPEAKER_02: This is what I need to be inputting into my mind.
37:06
SPEAKER_02: This is what we need to do.
37:08
SPEAKER_02: How leaders push themselves through hard days, hard calls, hard weeks, hiring, firing, those things.
37:14
SPEAKER_02: What you guys feeling on that?
37:16
SPEAKER_03: The first thing I will say, and I'm going to relate this to sales because then it can fall it back around.
37:23
SPEAKER_03: Customers can see when you don't believe in a product you're trying to sell.
37:29
SPEAKER_03: They can sense when you're not confident on the features you're going over or the capabilities that will solve a problem for them.
37:36
SPEAKER_03: If you're not sold on the product you're selling, it's going to reflect when you're speaking about it.
37:42
SPEAKER_03: That is the same in your leadership and as a manager.
37:45
SPEAKER_03: If you're not confident in your processes, if you're not confident in the structure and the business you work for, when you try to start talking to your team about it, they're going to sniff that out.
37:56
SPEAKER_03: I don't care what their ACT score is or where they went to school.
38:00
SPEAKER_03: People have a sense for is what he's telling me, does he believe in that?
38:03
SPEAKER_03: You know, is that real?
38:05
SPEAKER_03: Do I see him actually doing that?
38:08
SPEAKER_03: So keeping that in context, you know, one of the things I go through, and you guys know this, I way overthink things.
38:15
SPEAKER_03: But part of it is me selling myself internally.
38:19
SPEAKER_03: So then I know without a doubt, you throw me on stage or throw me talking to people, I'm confident on what we're putting in place, the value of it and the belief, and that that portrays when somebody's talking to me about it.
38:31
SPEAKER_02: Yeah, your nonverbal communication is so important that showing belief and understanding and ash behind it, your nonverbal communication sells 70% of what you're trying to sell.
38:43
SPEAKER_02: Then understanding the facts in at least a couple layers deep.
38:46
SPEAKER_02: So if there's a question, or actually let me go a little bit deeper, then they're like, Man, they really do know that.
38:51
SPEAKER_02: And man, they do believe in it.
38:52
SPEAKER_02: And they they understand that.
38:54
SPEAKER_02: That that's a big thing.
38:55
SPEAKER_01: Let me give you an example of yesterday that I was going through, and I love this.
38:58
SPEAKER_01: I love real world examples you go through and see.
39:01
SPEAKER_01: But I was uh at Rudy's getting food to uh take home and I was sitting there, counter is next to me, and the guy asked, he's going through, he had never been there, and um he said, What's the green chili suit?
39:15
SPEAKER_01: And the bless her lady was brand new, and she's like, uh, it's um I could tell she was filming like, don't say anything, don't say anything.
39:25
SPEAKER_01: Ask a manager.
39:25
SPEAKER_01: I'm sitting there, I'm like, ask a manager, like trying to give her a lifeline, and she's going through guys like, oh no, I don't want that.
39:32
SPEAKER_01: And the manager came up and she'd heard and she said, Hey, you're gonna want to try our green chili stew.
39:37
SPEAKER_01: It's got this, this, this, this.
39:39
SPEAKER_01: And the guy went from, I don't want to, absolutely, I'll try that.
39:42
SPEAKER_01: And I was like, Yes, that's what a manager does every time.
39:46
SPEAKER_03: No different than the special of the day.
39:48
SPEAKER_03: I know when the restaurants go through that, they get all the waiters together, the chef explains it all, what the sauce is, and well, it's the same thing in clear.
39:56
SPEAKER_03: Everything in business.
39:58
SPEAKER_03: When we have, if if we could take you guys behind the scenes with us, before we have a meeting, we have a manager meeting.
40:05
SPEAKER_03: And it's not long, and we're not trying to stack meetings upon meetings.
40:08
SPEAKER_03: What we're trying to do is make sure the managers are prepared, everybody's on the same page, they're confident what we're going over, the layout, and when we get up there and we present it to our team, which is going to connect with our customers, which generate revenue.
40:23
SPEAKER_02: So to say the green chili of the day is this.
40:26
SPEAKER_02: We're ready to go.
40:27
SPEAKER_02: And the funny thing is to add another layer to that, before we have a meeting with the managers, you internally meet with yourself to say, do I have all my facts straight?
40:35
SPEAKER_02: Is the product ready?
40:36
SPEAKER_02: Do we have all the visuals ready?
40:39
SPEAKER_02: Do we know what we're talking about?
40:40
SPEAKER_02: Are there any questions?
40:41
SPEAKER_02: So then when I start preparing and presenting, we are 100% dialed in.
40:46
SPEAKER_03: Yes, that's so important.
40:47
SPEAKER_03: And but so many people wing it, especially if they've had success in their career, they stop this part.
40:54
SPEAKER_03: And and you can put it in your morning routine.
40:56
SPEAKER_03: I got plenty of ways that I I habit sack it on top of other things of just pausing.
41:02
SPEAKER_03: And that that manager meeting we talk about having the first 60 minutes of every day.
41:07
SPEAKER_03: A lot of times at the end of the meeting, I will tell managers, I will say, please make sure you have your game plan today ready before you go out there.
41:19
SPEAKER_03: I said, if you need to stay in my office, stay in my office.
41:22
SPEAKER_03: If you need to go out on the patio, go out on the patio.
41:24
SPEAKER_03: If you need to stay in the conference room, take five minutes and get yourself confident with how you're gonna lead your team, where and how, before you get in.
41:34
SPEAKER_03: That is so important.
41:35
SPEAKER_03: Yeah.
41:36
SPEAKER_02: That that's so good.
41:36
SPEAKER_02: And it helps them through hard calls, hard days, hard weeks, all those things.
41:40
SPEAKER_02: Just being prepared before it's time for battle.
41:42
SPEAKER_02: That is.
41:47
SPEAKER_02: From some of my family members to people around me, is rewriting the mental script from I have to to I get to.
41:58
SPEAKER_03: That you know, instantly and again, we're different, Taylor, with what you said, and people said, Oh, y'all are so positive and this and that.
42:05
SPEAKER_03: Like it takes hard work to do that, but it's a choice.
42:08
SPEAKER_03: And we've developed that habit and we're around each other, so then it's easier to do all the time because we don't have the negative people talking into us, but we get to do this versus we have to do this.
42:20
SPEAKER_03: Um, we just finished up a weekend where we got to hang out with our entire family.
42:25
SPEAKER_03: Okay.
42:26
SPEAKER_03: There was over 35 plus people.
42:28
SPEAKER_03: Yeah, there were beds everywhere with them staying that we we got to take them out for the fourth and celebrate with them and come camaraderie and everything else.
42:38
SPEAKER_03: Yeah, and that's a perfect example of how you could say, Hey, I have to do this, and it's gonna be tough to do this.
42:44
SPEAKER_03: There's not gonna be enough beds or showers, or we get to do.
42:47
SPEAKER_02: And then we're probably the wrong, but the right people to be able to or organize and orchestrate it because we love to, because it's been bestowed upon us from multiple generations of how important our family is, of keeping it together so we're all on the same page, even if sometimes we hate each other, we learn to love each other, and it's one of those things like, oh no, we get to.
43:08
SPEAKER_02: And so then we work extremely hard to work the kinks out to make sure that at any crossroad where a person could say I have to or a get to, you're like, Oh, I get to.
43:18
SPEAKER_02: This is so cool.
43:18
SPEAKER_02: Because somebody was like, Man, that's kind of expensive.
43:21
SPEAKER_02: Because no, we don't just write the whole thing off and we're not just paying for everything.
43:25
SPEAKER_02: We're like, hey, it's gonna be roughly about$60 per person that pays for all of this gas, it pays for all of this food.
43:31
SPEAKER_02: Yep.
43:31
SPEAKER_02: And someone asked me, was like, God, that kind of sounds expensive.
43:34
SPEAKER_02: I was like, let me break it down for you.
43:36
SPEAKER_02: And so they broke down the 84 layer dip, and they were like, Whoa, that kind of sounds like a really good deal.
43:43
SPEAKER_02: And I was like, Yeah, we get to do that.
43:45
SPEAKER_02: Yeah, right.
43:46
SPEAKER_02: That's so much fun, but that's just mindset.
43:49
SPEAKER_02: And then our family clicks and works well together, and nobody's MFing anybody, and no one's you know.
43:55
SPEAKER_03: You know, but we're talking about a family event here, and some people are gonna think this is over the talk, but I don't really care.
44:00
SPEAKER_03: Um, but but we had a meeting before the event multiple times on how we were going to make sure everybody was involved in the three different areas on who's gonna pull this tube and who's gonna teach this, and probably have strategic.
44:16
SPEAKER_03: But how smooth did it go?
44:18
SPEAKER_03: Always you know what I mean, and everybody had a blast, and everybody got a lot of people.
44:22
SPEAKER_01: Our wives don't even try to be involved in it because they understand they're like, no, they'll ask if they need some help, but then they realize then the process rocks, it rocks through there, and there's different levels of intensity, it's not like okay, we're gonna sit down, no, because there's not a formal schedule, we're not that person, we're not that itinerary that you see on Instagram that they're like, we're gonna do this, this, and this, and this.
44:45
SPEAKER_01: But it's the clear right mindset that, and we keep the positive mindset because it's not if it's when, when um people will be late, people won't show up on whatever it is, they'll have a bad attitude, bad attitude, and it doesn't matter.
45:00
SPEAKER_03: It so at the end of all this, and I know you guys know this, is you you have the people over there going, Man, that that's too intense.
45:06
SPEAKER_03: Why would you do that?
45:07
SPEAKER_03: Let me tell you why.
45:08
SPEAKER_03: Because on the other side, we have people ask us, we don't know how you guys can all stay in one house with 30 plus people and get along and not have this fights everywhere and this and that.
45:22
SPEAKER_02: It's because it's it's because we get to and we realize it circles back around that is if you consume 12 hours of content per day, if you choose what it is right and you feed into it, you create everlasting memories.
45:35
SPEAKER_03: All I'm saying is there's 91 hours of content if you'll go to Crossroad Conversations Podcast.com and it'll all be positive to try to help you get in the right mindset.
45:45
SPEAKER_01: Try to be absolutely.
45:46
SPEAKER_01: I got a couple of quick questions here for you on the end.
45:49
SPEAKER_01: Uh both you, Matt, and Shelby there.
45:51
SPEAKER_01: But Matt, what's one mental habit you do every single day that you refuse to skip?
45:57
SPEAKER_03: To make sure I lay out my to-do list for the day, but it's because and I just let it flow at first.
46:04
SPEAKER_03: It's usually my phone in the notes section, and then I reorganize it by priority to make sure I stay on track to make the main thing the main thing.
46:14
SPEAKER_01: But it's because the piece of content, book, podcast, verse quote that shows up most often in your head as a leader.
46:22
SPEAKER_01: I know that's kind of deep there.
46:23
SPEAKER_01: There's a what something of consistency that you re reference every single day.
46:32
SPEAKER_02: Yeah, uh hits because I'm I'm no perfect and I'm uh no saint in anything.
46:40
SPEAKER_02: Uh a book I would say is atomic habits because I love that because it stacks ideas of how to create atomic uh atomic habits or habits every single day that stack.
46:50
SPEAKER_02: Uh I'll tell you uh a book or something in my mind.
46:53
SPEAKER_02: I'm a Christian person and believe in God.
46:55
SPEAKER_02: Uh I learned this as a really young kid, a verse, Proverbs 3, 5 through 6.
46:59
SPEAKER_02: Trust the Lord with all your heart, lean on your own understanding.
47:02
SPEAKER_02: He's in all your ways, acknowledge him, and he'll make her pasture.
47:04
SPEAKER_02: I remembered that as a kid, and I've always remembered that.
47:07
SPEAKER_02: So it's alright.
47:08
SPEAKER_02: Always remember that, always remember that, always remember that.
47:10
SPEAKER_02: So just believing that, like, no matter what I get to, and that's a God-given thing to me, to us, that we get to.
47:20
SPEAKER_02: So that's that's something I keep in mind.
47:22
SPEAKER_02: Like, no matter how hard it is or all the crap that we get, I'm like, I get to handle this today, and God'll help me with it, right?
47:28
SPEAKER_02: So that's right.
47:29
SPEAKER_03: That's good.
47:29
SPEAKER_03: That's what I keep in my mind.
47:30
SPEAKER_03: That's good.
47:31
SPEAKER_03: But hey, thanks for joining us today.
47:32
SPEAKER_03: What a great conversation we've had.
47:34
SPEAKER_03: You know we're celebrating America's 250.
47:36
SPEAKER_03: Yep.
47:36
SPEAKER_03: That pick one event continues on.
47:38
SPEAKER_03: Check out our inventory at Louis Superstore.com and check out this episode and 90 more at Crossroad Conversations Broadcast.com.
47:46
SPEAKER_03: Hey, thanks for joining us today, and we hope you enjoyed this episode.
47:49
SPEAKER_03: Make sure to give it a like, share it with your friends and family, visit our website, and send us some questions.
47:54
SPEAKER_03: We want to know what you'd like to hear, who you'd like to hear from, and what you want to see, or maybe even some questions for us to answer about either the automotive industry or just business in general.