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Latest / The Local Marketing Podcast with Fexingo: Small Business, Google Maps, and Local SEO

How an Auto Repair Shop Built Trust with Google Maps

Most local auto repair shops rely on word-of-mouth, but East Side Auto in Austin used Google Maps to drive 40% of new customers. In this episode, Lucas and Luna break down how consistent Google Posts and proactive review management turned a listing into a revenue engine. The shop's owner shares how responding to every review within 24 hours boosted their rating from 2.5 to 4.8 stars over two years. Plus, how they used Q&A to answer common questions and booked appointments directly from the profile. If you run a service business, this episode offers a playbook you can apply today…

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