Latest / Identity at the Center / #319 - Identity Security & Cyber Resilience with David Mahdi of Transmit Security
Transcript
- 0:00With great power comes great responsibility.
- 0:02You are in a position of housing all of my, you know, Jim, you
- 0:06and our identities, you better protect them.
- 0:09Privacy fraud, scams. I want you to take care of it.
- 0:14And if you can't, I'm like, what?
- 0:15Decentralized identity is not going to solve that.
- 0:17That's just kicking the can down the road to someone else.
- 0:20If we don't solve the the transition from IM to identity
- 0:24security, decentralized identity is not it's not going to help
- 0:27anybody because I'm going to be like, well, I got a verifiable
- 0:30claim, but can I actually trust it?
- 0:31Well, it was digitally signed by somebody.
- 0:33I'm like, yeah, well what if someone manipulated that I am
- 0:37back end system of that identity provider and generated that that
- 0:41verifiable claim? This is Identity at the Center.
- 0:50If it has anything to do with IAM, this is the go to podcast.
- 0:56Now your hosts, Jim McDonald and Jeff Steadman.
- 1:06Welcome to the Identity at the Center podcast.
- 1:09I'm Jim McDonald. Today.
- 1:11I'm not joined by Jeff Steadman. Unfortunately, he was unable to
- 1:14make our recording session today, but fortunately, I am
- 1:18joined by our guest, David Mottie.
- 1:20He's the CIO over at Transmit Security.
- 1:24He's a past Gartner analyst and a current model for Men's Health
- 1:28magazine. I made-up that last part.
- 1:30Dave, what do you think? I think that's hilarious.
- 1:34You're too kind. But Jim, as always, we missed
- 1:38Jeff. Jeff, shout out.
- 1:40Hope to see you soon, I think at the Gartner Summit.
- 1:42But Jim, absolutely a pleasure to be here and thank you so much
- 1:45for having me on again. Yeah, we're glad to have you.
- 1:48And you know, if you, for folks who are listening, if you
- 1:53haven't registered for the Gartner Summit yet, we do have a
- 1:56discount code. It helps us if you use it
- 1:59because it lets the Gartner people know that you're
- 2:01listening to the podcast and you know, this is one of your main
- 2:05sources for industry information.
- 2:08Anyway, that code is IDAC 375. There's not a better code out
- 2:16there. I think you'd save 375 with
- 2:18other codes, including Gartner order code, but go ahead and use
- 2:21ours anyway. So having said that, we'll also
- 2:25have a link to the registration in the in the show notes.
- 2:33Wanted to kind of introduce David.
- 2:35Normally what we do is say, you know, how did you get into IAM?
- 2:39But David's been on the podcast a few times already.
- 2:42He covered that aspect in episode 2 O 9, which was last
- 2:47April. He also is with us in episode
- 2:51239 this past October. And what I thought was cool
- 2:57David was I was looking back through the notes and what we
- 2:59talked about and in 209 you talked about this fusion that's
- 3:04happening within the industry between cybersecurity and
- 3:08identity. And it's like man, like major
- 3:12trend. All you know that has been I
- 3:16think it's like almost dominant in what we're doing today and
- 3:19what we're talking about. The second episode you focused
- 3:23on non human identities or I think you were calling it the
- 3:26rise of the machines, kind of a wink toward the Terminator movie
- 3:30series. Also very predicent or what is
- 3:36the word for that? But you kind of saw that one
- 3:38coming and now it's like it's on the tip of everyone's tongue.
- 3:43We're going to talk about a couple of topics today,
- 3:45including identity, security and cyber resilience.
- 3:49But what I wanted to ask you about is what have you been up
- 3:53to for the past year? And you know, I know you've been
- 3:57living in a in the tube flying all over the world.
- 4:02I guess that's a big part of what you've been doing.
- 4:05Yeah, yeah, 100%. No, I mean, hey, Jim, there's a
- 4:07lot to unpack there. Definitely no dull moment in our
- 4:12in our space for sure. And there's, there's a lot we
- 4:14can do. But I think I think, yeah, a
- 4:16good point probably to start on is identity security, because
- 4:20whether it's a human or a machine, it, it's, it's the
- 4:26whole framework that it's not an option.
- 4:30Every organization in the world that has any digital footprint
- 4:33will need to have the people, process and technology that
- 4:37wraps around identity, security and.
- 4:40What? What is?
- 4:41What is Identity Security? That is a great question, Jim.
- 4:45That's exactly what I was going to no.
- 4:47So it's, it's look, there's IM and then there's identity
- 4:50security. And they're they're related, but
- 4:51they're different. And so, you know, it's great
- 4:55that we're seeing the term identity security more and more
- 4:57and more. But I think it is a badge that
- 5:00you need to earn and it's something that is not easy to
- 5:04do. That's both for vendors and
- 5:06practitioners. Now, just you know, I know I did
- 5:09an introduction in previous episodes, but this one is very
- 5:13near and dear to my heart. So my own personal evolution as
- 5:18as I sit here today, actually in my view, it maps well to the
- 5:22evolution of where I see identity security really
- 5:27quickly. You know, I got started, you
- 5:30know, when I was a kid in this space, I was very fortunate to
- 5:32have access to really good computer hardware.
- 5:36And you know, I jumped on pretty early and I really just learned
- 5:42how to, you know, mess around with like config dot sys and
- 5:45auto execute that bad and got to know that stuff because I, you
- 5:48know, learned about memory management only because I wanted
- 5:51my games to work. You know, I didn't have enough
- 5:53extended memory and all this stuff for certain games and I
- 5:55went in and played with all that.
- 5:57Anyway, Long story short, I ended up doing bad things
- 6:00because I wanted to get games and I got got into doing BBS and
- 6:03then IRC and, and then I had folks kind of we traded zero to
- 6:08three day wares. And then they taught me, you
- 6:10know, just different hacking patterns or what you call TTPS,
- 6:14you know, tactics, tools and procedures and learned that a
- 6:17long time ago and got into some trouble, but you know, it was
- 6:20OK. And so that was in like, I'm
- 6:24dating myself here, but that was like in the the 90s, like the
- 6:27early 90s and mid 90s. And I always knew back then when
- 6:31I was fiddling around and breaking things, that identity
- 6:34was, we didn't really call back then, but I always knew those
- 6:36systems were just like, to be honest, like a joke.
- 6:39Like you can kind of get in and just like, you know, get into a
- 6:43system or get into the app and then everything would just be
- 6:46stored in clear text. And there's all kinds of things
- 6:48that you can do and you know, And so that was a long time ago.
- 6:52Fast forward to where we are now.
- 6:53I entered the the market as a professional and I started off
- 6:59in endpoint security. So not even identity at all.
- 7:02Looking at malware, looking at all these things, you know, key
- 7:04loggers, spyware, all that kind of stuff.
- 7:07And, and then I had a stint there.
- 7:10It was about, you know, 6-7 years, then flipped over to
- 7:13identity. And I've been in identity ever
- 7:14since. And so it's been yeah, like 20
- 7:17years almost. Anyway, why am I telling you all
- 7:19this? Because when I started working
- 7:22the identity space, I always thought this is insane that that
- 7:26these tools don't really take into account the activity and
- 7:31behavior that's going on on the systems, the endpoints and vice
- 7:35versa. With this, the antivirus stacks
- 7:38or the endpoint security stacks as we would call them, or even
- 7:40platforms, they were like completely blind to identity.
- 7:43I'm like, why? Why can't you push to ask
- 7:46someone to authenticate if something looks weird?
- 7:49I don't understand. And why don't the applications
- 7:51have identity themselves or AKA machine identity?
- 7:54So that kind of all came together when I was at Gartner
- 8:00and it was probably around 2016 ish because my role at Gartner,
- 8:05yes, I was on the identity team. But you know, they, they put me
- 8:09in a position where I was covering data security, some
- 8:11cybersecurity stuff and risk and then identity, right?
- 8:14And so they purposely put me in that position to be, you know, a
- 8:18convergence kind of analyst to look, you know, looking at all
- 8:21this stuff. And so anyway, mapping back to
- 8:25identity security, I see it as an evolution.
- 8:26I see identity and access management.
- 8:28This was all these these tools and solutions again, because I
- 8:32was a Gartner analyst. And Jim, you know this 'cause
- 8:34you roll up your sleeves, deploy this stuff and you know, it's
- 8:38all built for productivity, right?
- 8:42I'll just state the definition. I'll read out the definition
- 8:45that Gartner has for IM, Jim, and I want you to chime in here
- 8:48'cause I've been blabbing too much here, but Gartner's
- 8:51definition for IM is I am ensures the right people get the
- 8:56right access to the right resources at the right times for
- 9:00the right reasons, enabling the right business outcome.
- 9:03Now they say people, I think they've updated it to say also
- 9:06like machines. So like machines can do it too.
- 9:09But when you look at that, Jim, that just said that to me, the
- 9:13focus, there's joiner mover lever.
- 9:15It's all about productivity, right?
- 9:17Jim joins Gartner maybe as an analyst and let's give him he
- 9:21the joiner, right? And then we want to give him
- 9:24access to all the stuff, all the systems and resources that an
- 9:27analyst should have access to so he can do his job, so he can be
- 9:29productive. If he can't get access to let's
- 9:32say the inquiry data so he could track trends, he can't do his
- 9:36job properly. No one wants to get in the way
- 9:38of that anyways. Go ahead.
- 9:40Well, no, I think to kick it over to me, you know, I've long
- 9:47been making the case that that definition is dated and that
- 9:52definition is going to, it's going to just be obsolete.
- 10:00Maybe it already is. I mean, you can tack on the
- 10:03right device and the right time and the right applications as
- 10:07many of those things. And then it becomes 3 pages
- 10:09long, but yeah. Until you get to the point where
- 10:11you say, you know, that the right person has the right
- 10:16access to whatever data or applications or whatever and
- 10:23they're doing the right things with them, right?
- 10:26And which implies that you are tracking that you have
- 10:29visibility to how those accounts are being used, which there's
- 10:33your identity security. And I'm not, you know, picking
- 10:37on Gartner by saying that this is just, to me, it's like, you
- 10:41know, there's the administration of the accounts, there's even
- 10:46setting up the guards for what is required for a strong
- 10:51authentication, things like that.
- 10:53Maybe it's continuous authentication is the building
- 10:55of all those areas. But then this real next frontier
- 10:59is the identity security component, which is.
- 11:03And now we're looking at how those identities are being used.
- 11:06We're spotting patterns. We're using machine learning to
- 11:09say this is normal behavior, this is abnormal behavior.
- 11:13And a lot of times people say, oh, yeah, that's what we had
- 11:16with UEBA. And it's like, OK, yeah, but
- 11:18whatever happened to that? Because I remember when that
- 11:21space was first identified, it was like, OK, yeah, this is this
- 11:25is going to do something. And, you know, it kind of just
- 11:28fell off the charts. And then I TSM comes along and
- 11:32to me it's like that's the next great hope is that there's
- 11:35something you that's, you know, pulling in how these identities
- 11:41and access are actually being used.
- 11:43Forget what they're supposed to have access to.
- 11:45Like if somebody's trying to access resources that they're
- 11:48not supposed to be able to, you know, is that even is that
- 11:52normal behavior? Have they ever tried to access
- 11:54stuff they weren't supposed to another they're scanning the
- 11:57network for? What can they do?
- 11:59You know, can you now respond to that?
- 12:01Can you now take action on it? So to me, that's where the
- 12:05identity security pieces and it's fundamental to what
- 12:09identity and access management has to become.
- 12:12And it's going back to kind of that key topic that you you
- 12:16brought on last April. You know, it's the merging of
- 12:22security, you know, SIM logging, etcetera and identity.
- 12:28But it probably the the area that makes the most exciting is
- 12:31layering the machine learning or you know, AI, maybe not
- 12:36generative AI, maybe it's just simply machine learning.
- 12:39But it's the cognition of, OK, this is normal, this is
- 12:43abnormal, and therefore I should take this action.
- 12:47Exactly. And and you know, I think, I
- 12:49think so I think I think you're spot on, Jim.
- 12:50It's the definition. I think Gartner is, you know,
- 12:54evolving it, right? And my view is like it needs to
- 12:56go from joiner mover lever and adversary just to kind of
- 13:00capture that that framework and the attacks happen, right.
- 13:05They look at Verizon data breach report, IBM, like pick any
- 13:09research report. The number one form of attack is
- 13:12still an identity. We know that.
- 13:14And I even found some rough notes.
- 13:16I had handwritten notes. I was cleaning up my, my, my
- 13:20desks. I saved all this stuff.
- 13:21My wife always gets mad at me because I, I'm not a hoarder,
- 13:25but I probably should throw out more stuff than I have.
- 13:27Like I still have lots of badges and stuff from events from like
- 13:30years ago. But anyway, I found some
- 13:33handwritten notes like because usually I'm brainstorming and I
- 13:36I'd be like, all right, I'm going to write a research note
- 13:38on something and I'll brainstorm like the key findings.
- 13:40Created about pen and paper. I use a remarkable.
- 13:43I'm not sponsored by remarkable. I have it in front of me.
- 13:46It's AE ink. I like it because it's
- 13:49connected. So it backs up, but I can't
- 13:52browse the Internet with it. And I kind of like it because it
- 13:53allows me to focus and I use it as a way I can sit out in the
- 13:57sunshine and it doesn't look weird like my iPad, you know,
- 14:01and it, it just allows me to do that.
- 14:02There's just something I don't know because I don't know the
- 14:05research, but there's, there's definitely something connected
- 14:08with like the brain and, and creativity and all that in your,
- 14:11in your fingers and your hands, right.
- 14:14So, but anyway, I found research note and the first key finding I
- 14:20just scribbled down was, and this was 2017, Jim.
- 14:24OK, identity attacks for identity and credential based
- 14:29attacks remain number one. OK, So and we look at
- 14:34ransomware. One of the last research notes I
- 14:36wrote at Gardner was ransomware is not a malware problem.
- 14:40And I did that, as you know, to get people's attention.
- 14:42And I'm like, it's a, it's an identity and data access
- 14:44problem, right? So anyway, the, the, the
- 14:48narrative, you know, when you asked me about traveling around
- 14:51the world, I just came back recently from Singapore and
- 14:55before that I was at the Fido authenticate conference.
- 14:58And shout out to the Fido team, you guys did an amazing job.
- 15:01Same with identity week as well in in Singapore.
- 15:04So I did part of the keynote and the topic was identity crisis,
- 15:08why our IM systems are failing us and how Gen.
- 15:12AI is going to accelerate their obsolescence.
- 15:16When we go back to the Gartner definition, right?
- 15:19And we look at identity and it's like, look, all of the main I am
- 15:23platforms that have been out there and I, I know them well
- 15:25because and I know you know them well and your role and we've had
- 15:28a lot of history with them. But also as a Gartner analyst, I
- 15:30had a very good insight into them because I've talked to the
- 15:35customers, I talked to investors and I talked to the vendors
- 15:37themselves. And they bring me on site, I'd
- 15:39see the road maps, I'd hear how they're thinking and I'd get to
- 15:42see how the, as they say, how the sausage is made.
- 15:47And you know, it's just, it's like they're all stuck in the
- 15:50innovator's dilemma. A lot of them were anyway just
- 15:54doing it. Everything that the customers
- 15:55are asking, everything Jim, you said with like governance
- 15:58accounts, look at like we can't stop doing that.
- 16:00We have to continue doing that, right?
- 16:02We're not abandoning what we've done with IAM, but there's a
- 16:05reason why these breaches keep happening because attackers know
- 16:09that if the F1, they can compromise an identity, they can
- 16:11use it. Two, if they can also get to the
- 16:13IM system, they can manipulate it and change access and they
- 16:17pretty much have keys to your Kingdom.
- 16:19So I don't know, I just get very frustrated when people say like,
- 16:23oh, single sign on, it's security.
- 16:25I'm like, no, no, it's not really.
- 16:26It's more of a productivity thing.
- 16:28MFA is good. We should be doing it as a
- 16:31minimum. But like also remember there's
- 16:33MFA fatigue and attackers know about that.
- 16:35That's why they go after telcos because if they go after telcos,
- 16:39they can do a Sims SIM swap and now they can get the code sent
- 16:43to you, right? And there's lots of examples
- 16:45like an unpack. So honestly, I just again, I'm
- 16:48going back to my evolution as a professional and then I map that
- 16:53to the evolution of identity. And I'm like, it's the IM
- 16:57providers. They are in the driver's seat.
- 16:59They have the money, they've got the positions in, in
- 17:02organizations like physically to actually add this stuff on.
- 17:07And I think it's actually been, you know, sure, the the security
- 17:10platforms, but they weren't plugged into these identity
- 17:12systems deeply to see that behavior that you were
- 17:14mentioning. And so this is what we're seeing
- 17:16now is that finally, after I told a lot of these vendors
- 17:21years ago, like you need to start thinking about this now.
- 17:25They're starting to see it. And again, it's because you have
- 17:28The MGM breach, you have Octa that that was breached several
- 17:31times, you know, and CSO's now are like, yeah, identity is the,
- 17:35you know, it's at the center right, the name of this podcast.
- 17:38So I'll stop there. But that's, that's that's
- 17:40effectively, Jim, what I've been presenting.
- 17:43And I think I'm like, I'm not going to bore you with identity
- 17:46attacks and their stats because I could go on and on and on.
- 17:49I think we need to stop and say, why is this happening?
- 17:52And I think it's, it's not just the technology, but it's the IM
- 17:56people practice and technology. And we have to recognize all
- 18:00this technology was built for productivity and especially if
- 18:03you're thinking about customer facing stuff, this technology
- 18:05was built for workforce employees.
- 18:07These directory systems are like 30 years old.
- 18:10I'm not using a 30 year old mobile device.
- 18:13I'm not even using a 30 year old car.
- 18:15So, but anyway, I don't know Jim, what, what your thoughts
- 18:18are on that, but that's definitely what I've been seeing
- 18:20and and the complaints I've been getting from a lot of leaders in
- 18:23the industry. I mean, that is the.
- 18:26I think that is the beauty of moving to a software as a
- 18:30service model is like you should be get on a system that
- 18:35continues to make advancements, keep up with the industry.
- 18:39If you pick the right vendor, they're going to be heavily
- 18:43investing in the product, making it better and you get to take
- 18:48advantage of that. It also gets me thinking about
- 18:51kind of the big picture of why I think it's so hard to realize
- 18:57the transition from ensuring that the right people have the
- 19:01right access transitioning to and that they're using it as
- 19:06expected. Because that implies that you
- 19:10have visibility and logging in the machine intelligence layer,
- 19:14which is hard enough to do in kind of a, a cloud provider, but
- 19:20it's manageable, right? Because they, they keep a
- 19:24central log of everything happening in their environment.
- 19:27And that's why you're able to have Kim solutions.
- 19:31And I'll argue with you and Henrique and Paul, who've all
- 19:36told me it's pronounced Kim, because to me it's Kim.
- 19:40I know it's weird. I, I, you know what?
- 19:44There's no argument with me. I just, that's just one of them.
- 19:47To be honest, Jim, I just didn't.
- 19:49I don't even want to get in that.
- 19:50I don't even want to get in that argument, whatever you want to
- 19:52call it. I I just actually just say CIEM
- 19:55and that way there's no like confusion.
- 19:58Cloud infrastructures made possible by the fact that your
- 20:03cloud provider sets up a whatever they call it, a tenant
- 20:07for you and they have an IM system and they log all the all
- 20:15the activities centrally and can map.
- 20:19The access you have versus the access you're using and
- 20:22constantly enable you to cull, you know, entitlements or roles,
- 20:28things that you know, access that people have that they don't
- 20:31need, which is what creates the, you know, the expanded attack
- 20:38surface. To me, that's very hard to do in
- 20:43the enterprise and it's why that the Kim functionality is kind of
- 20:48limited to just clouds. You can't get Kim for the
- 20:52enterprise, can you? No.
- 20:54Well, I mean, I think the challenge there, there's a few
- 20:57things. Number one, you're only, you're
- 21:01only the Kim solution is only able to access push and pull,
- 21:06right. So, so pull, meaning it can get
- 21:09those logs, get the data, push meaning it can execute commands
- 21:14and do things. And they're on the subject of
- 21:16whatever the cloud provider allows, right?
- 21:18So whatever, whatever, say APIs, they they give you access to,
- 21:24you can, you can do those right, programmatically and have
- 21:27automation and all this stuff. Or, you know, those cloud
- 21:30providers can keep it for themselves and say, no, no, you
- 21:32got to use our own, you know, our own mechanisms in order to
- 21:35access those. So that's the challenge.
- 21:38And then you're right on Prem. It's just a it's a mishmash of
- 21:43yeah, maybe SIM and other discovery tools and other things
- 21:47like that. I actually had a call recently
- 21:49about post quantum cryptography and they were just SAS.
- 21:52And I don't want to like conflate everything here and go
- 21:54and go off the rails. But like, you know, because I
- 21:57also need to cover that. When I was like Gartner and I, I
- 21:59had some folks asking me, what do you start with that?
- 22:02How do we get ready? Right.
- 22:03And it's like discovery tools and all this.
- 22:05Oh, and keep in mind how you do discovery and management with
- 22:09these cloud environments, Jim, going back to Kim or C i.e.
- 22:13M is going to come back to that. But I mean, I think the, the
- 22:17biggest thing in our industry right now in my view, but I
- 22:22don't really care because I'm it's anchored in facts, is a lot
- 22:25of these breaches, which are obviously pretty important,
- 22:30they're tied to identity. And I go, OK, who are the
- 22:35leaders of the industry? We know who the leaders are.
- 22:37Solve that problem, please. And if you're not solving it, I
- 22:41mean, that's why we see, it's great.
- 22:42We see a rich landscape of ITR vendors and all this stuff
- 22:46popping up. And I think we're still going to
- 22:48continue to see that. But it's not just, and I don't
- 22:50want to make this purely about the technology, it's also the
- 22:53organization's themselves. If your identity team is
- 22:56different than your, you know, your information and your
- 22:59cybersecurity teams that you got a problem there, you need to
- 23:01start bringing them together. You need to start thinking about
- 23:04red teaming and doing tabletop exercises for your identity
- 23:08team. Even though they might be only
- 23:09focused on productivity, they need to be aware of these
- 23:14different types of attacks that all focus on identity.
- 23:17And don't even get me started with deepfakes because that just
- 23:20changes everything, right? So I think all of these, the
- 23:24reliance on the productivity centric based stuff has caused a
- 23:28lot of issues. And then there's another point
- 23:30to all this, Jim, which I, you know, when we unpack identity
- 23:33security, it means all of the things we did with IM but an IM
- 23:39system and the teams that are threat aware, fraud aware, and
- 23:44they're able to actually say like, oh, wait, this isn't Jim
- 23:47his behavior. That's not him, right?
- 23:49Like, maybe we should stop it. And then, oh, Jim was travelling
- 23:52and, you know, Jamaica this week and OK, it looked weird, but you
- 23:57know, it's him. Maybe we'll give him disabled
- 23:59access because he's, he's not in a place we, you know, would
- 24:03prefer to whatever, whatever reason, but we'll give them
- 24:06access, right. So the, so it's answering the
- 24:09question like, who is the user? Who is this thing?
- 24:12Is it the right thing? Is it the wrong thing and all
- 24:14that stuff. And I think that identity is the
- 24:15place where you start, but the threat awareness the the
- 24:20security side has to be. I think some of these tools have
- 24:23to have to, just on the Jamaica thing, they have to run in
- 24:26learning mode for some period of time before you start taking
- 24:30kind of archaic action. You know, I was kind of thinking
- 24:35about the point that you made a little bit earlier, which was
- 24:37around, OK, these leading security vendors like fix the
- 24:42problem. Is it is that their problem to
- 24:45fix or is it the CIS OS problem to fix?
- 24:51In other words, piece together the solutions that you need to
- 24:54secure your enterprise. Because you can say, all right,
- 24:57my access management vendor protects me up to the point of
- 25:01coming in the door. But then, you know, you might do
- 25:05a great job at that, but maybe somebody's already been through
- 25:09the door or, you know, one in a million gets through and then
- 25:14they get into your system and live off the land for what's the
- 25:17average if somebody gets in until it's detected?
- 25:20Three, Yeah. So actually that's a great
- 25:22question. So IBM and their recent data
- 25:24breach report, it was like the average time to detection of an
- 25:30identity related breach is like 300 days or like close to 300
- 25:33days on our, let's just say it's 300, right?
- 25:36How much damage, Jim, do you think you can do in 300 days if
- 25:39you had an employee's account or a a customer account, right?
- 25:44You only have to do. You only have to do the ultimate
- 25:46damage. It's like you could have army
- 25:49spread out all over the the world.
- 25:52Yeah, all you need to do is detonate 1 nuclear weapon.
- 25:55Exactly. And, and let's be honest.
- 25:57Oh no, go ahead. Sorry.
- 25:58Keep going. That's that's your, that's your
- 26:00like super domain admin of your Active Directory for many
- 26:04organizations, like if you're somehow able to get your hands
- 26:07on that account, living off the land, trying to get access to
- 26:12non human identities, which by the way, in 99% of
- 26:18organizations, 90%, nine percent of use cases are not using MFA.
- 26:23No. A lot of times the most powerful
- 26:26accounts, the organization doesn't even know all that they
- 26:29do. They're afraid to shut it off or
- 26:31afraid to take away that super admin capability.
- 26:35Or maybe you're running some kind of, you know, third party
- 26:39software and it requires access to your network and you're
- 26:42looking at the next solar solar winds kind of scenario.
- 26:45Yeah, I mean, it's those are the nightmares, right?
- 26:48You said there's a lot of very important things that you just
- 26:51said in like the last 20 seconds, honestly.
- 26:54I mean, I do I, I throw 20 ideas into one statement and I say,
- 26:59you know, you ever see the, the SNL skit, the old one, give me
- 27:03more cowbell and I want you to explore the spaceman.
- 27:07So I threw a bunch of ideas out there.
- 27:09Take it, David, run with it. Explore the space.
- 27:11All right, all right, I'm going to use it, but I.
- 27:13Gotta have more cowbell baby. I'm using my remarkable to, you
- 27:17know, just track some of these things.
- 27:18But OK. So number one, let me first just
- 27:22go to the first, the first point you, you pose and you're like,
- 27:26well, who, who is responsible for all this stuff, right?
- 27:28It's like, OK, let's set that aside for a second and just talk
- 27:31about outcomes, OK? If you and I, Jim, we were like,
- 27:37you know you're ahead of risk and I'm the CSO for a very large
- 27:40bank, OK. And we just keep getting these
- 27:44identity breaches and let's just say, you know, we know that
- 27:46we're using a market leader for IM and for a customer facing
- 27:51environment and maybe we're using the same platform because
- 27:53we thought that might make sense from a financial perspective.
- 27:56Our CFO liked it and you know, then we've got you know, we know
- 28:02we have all these like best of breed cybersecurity tools and
- 28:06platforms and cloud security and this that and the other right.
- 28:08We were like, OK, well, hold on, why did we just have this
- 28:11identity breach and whose fault is it right?
- 28:16Well, look, number one, you mentioned productivity, right At
- 28:18the end of the day, you said scared, scared to turn it on
- 28:21that remember, like the definition of I am is right.
- 28:25People write access right resources, but the reason why so
- 28:29many accounts have so much access to stuff they shouldn't
- 28:32have is because no one wanted to get in the way and frankly
- 28:35people downplayed all the the attacks.
- 28:37I I know because when I was a lot younger than I am now and my
- 28:41first security job there was a ACIO that will go unnamed and
- 28:47maybe if they're still around I don't know.
- 28:48This was a long time ago, but they were like just about to
- 28:51retire. And I remember showing them all
- 28:52these vulnerabilities and you know, I can, I can easily do
- 28:55this. I could easily like get access
- 28:56to this. And then he said to me, this was
- 28:58like 20 years ago, Jim son, no one would ever do that.
- 29:03Why would someone come into our environment and take our data?
- 29:06It just doesn't make any sense. OK, And this this was AI can't
- 29:12say who it is, but in the, in the, the sector and it was kind
- 29:14of like finance a little bit good size organization too.
- 29:19And I was, I still kept that to this day, I still, that's still
- 29:22in the back of my mind. But I don't think any CSO, if I
- 29:25go back to you and me being the CRO and the, and the CSO, we
- 29:28wouldn't say that we'd be like, well, we have no idea if people
- 29:30are already in our network. We just have to always assume
- 29:32breach and always look at, you know, what people are doing.
- 29:36But whose fault is it? What do, what do we do?
- 29:38Well, look, we know we have this IM system, but we know now that
- 29:43it should like we're hearing from Gartner about ITDR.
- 29:46We're hearing from others about, you know, identity breaches
- 29:49takes 300 days, like that's pretty scary.
- 29:51So our job is to mitigate the risk.
- 29:54And if we look at some of these platforms, we're not necessarily
- 29:56going to like RIP them out because they're very sticky and
- 29:59they're managing all of our identities.
- 30:01But they are in the position, right of, of, of building out a
- 30:08more threat aware features and functions because they are the
- 30:13ones that create and manage the identities.
- 30:15If you're managing the identity, shouldn't you also manage the
- 30:17security? But they're not.
- 30:20And look, it's hard. It's hard for them to do that
- 30:24because security is not something you can slap on with a
- 30:27Band-Aid after. It has to be foundational.
- 30:29And I think you and I can both agree just with the name of the
- 30:32podcast, right? Identity at the center.
- 30:34If identity is like part of the steel and concrete foundation of
- 30:38your digital business is a house, right?
- 30:41You can't take security and put it on top of the steel.
- 30:44Like it's just like it has to be that steel within the concrete.
- 30:48So if I were to use that analogy, the identity and access
- 30:51management system would be like the concrete, but it's weak
- 30:54without steel security, you know, crypto, agile
- 30:59cryptography, which would be your authentication of using
- 31:02Fido based methods. You know the threat aware all
- 31:06the fraud stuff, all of that is the steel that's in that
- 31:10concrete layer. What I see today and the reason
- 31:14why we have a lot of these breaches is because attackers
- 31:18fully well know that the IM systems are missing that steel.
- 31:23They're getting better, but because it hasn't been put into
- 31:26the foundation itself, we are going to continue to have
- 31:29problems. So it's it's maybe going to be
- 31:32the fault of the vendors. But if you and I are charged
- 31:35with mitigating risk for the organization and we see like the
- 31:39platforms, we're either going to put in compensating controls and
- 31:42that's what companies are doing now.
- 31:44And at some point, I think in the very near future, you're
- 31:46just going to say, well, why don't we just start to like
- 31:50introduce an actual identity security platform that's built
- 31:55with that steel and concrete foundation already versus
- 31:58slapping it on because we can't slap it on anymore.
- 32:00And like I said, a lot of those platforms, like honestly, they
- 32:02were amazing. They helped create the market.
- 32:05And you know, but with all that good stuff comes a lot of bad
- 32:09stuff. And I'm going to use the last
- 32:10thing I'll say, Jim here on this point is Spider Man, right?
- 32:13With great power comes great responsibility.
- 32:16You are in a position of housing all of my, you know, Jim, you
- 32:20and our identities, you better protect them.
- 32:23Privacy fraud scams. I want you to take care of it.
- 32:28And if you can't, I'm like, what?
- 32:29Decentralized identity is not going to solve that.
- 32:31That's just kicking the can down the road to someone else.
- 32:34If we don't solve the the transition from IM to identity
- 32:38security, decentralized identity is not it's not going to help
- 32:41anybody because I'm going to be like, well, I got a verifiable
- 32:44claim, but can I actually trust it?
- 32:45Well, it was digitally signed by somebody.
- 32:47I'm like, yeah, well, what if someone manipulated that?
- 32:50I am back end system of that identity provider and generated
- 32:54that that verifiable claim not going to happen right Anyway
- 32:58I'll stop there. I clearly I'm I'm getting very
- 33:00passionate about what I'm. Doing here, yeah.
- 33:02And I'd like to shift the conversation a little bit to the
- 33:06non human identity side because we've talked about this Gartner
- 33:11definition and it's you know, and ensuring the right people
- 33:15have the right access etcetera, etcetera.
- 33:18And then you even made the statement.
- 33:20Well, maybe it's they've amended it to be the right people and
- 33:24the right whatever things or something like that.
- 33:27And I've always said, well, I don't think a thing is an
- 33:30identity, but put that aside. I'm not going to argue that
- 33:32point today. The point I'm going to argue is
- 33:36that I think these machines are non humans.
- 33:42They're they've been ignored. And that's why it's like such a
- 33:47bingo moment. It's like, oh hey, let's talk
- 33:49about non human identities, folks.
- 33:52I was talking about non human identities.
- 33:54I didn't have a catchy term for it, but I was talking about it
- 33:58when I was a Windows System Administrator in the 90s.
- 34:02You know, service accounts were the bane of my existence.
- 34:06But then I started learning about identity management
- 34:08systems and it was identity management.
- 34:10But today we call it identity administration and governance
- 34:14and what is really good, and I'm talking about workforce at the
- 34:17moment, right? And this workforce identity.
- 34:20And I'm thinking, OK, well, here's how it works.
- 34:23There's really just black and white one right way to do it,
- 34:27which is that you have authoritative sources, systems
- 34:30of record for all the identities for all the people who work here
- 34:35are the, you know, so it's like the HR system for the people
- 34:38might be some kind of contractor system for the contractors.
- 34:44So, but everybody has to be covered and maybe even do it
- 34:47with your IGS, maybe even there's like some kind of
- 34:50workflow that you enable, but there's some way that those are
- 34:54covered. Non human identities.
- 34:56Not the case there. I haven't met an organization.
- 35:00It's like, well, show me the system of record for, you know,
- 35:03maybe they use ITSM tickets or maybe they use IGA for some of
- 35:08it. Maybe they use Pam for some of
- 35:11it. I don't think those are there's
- 35:15a sufficient solution out there that says, you know what folks?
- 35:19You know what digital identity industry, you've been handling
- 35:22non human identities wrong. There needs to be a system of
- 35:25record. Yeah.
- 35:25Do you agree there should be a system of record?
- 35:28I mean, there should be a system of record, but remember, I think
- 35:30there's a lot of parallels that we can draw to the evolution of
- 35:33just I am and generally right, but we know about identity
- 35:36security. So we should, you know, as we go
- 35:39on the path of, you know, non human and machine identity,
- 35:43that's a whole other topic on its own.
- 35:45But you know, I know gardeners because I, you know, myself and
- 35:50Eric Walsh from define machine identity And we, there's a lot
- 35:52of data and customer interviews and all that where we, we came
- 35:56up with that term. And I'm like, we don't call it,
- 35:59you know, with machine learning, we call it machine learning.
- 36:01And we know what machine learning is, or at least
- 36:03hopefully, hopefully you know what it is by this point.
- 36:05You should we don't call it non human learning that doesn't make
- 36:10any sense and we don't define things based on what they not
- 36:12are I'm like look I've got 2 water bottles here they're both
- 36:16non human. My sweater is non human.
- 36:18At least I hope it's non human. You know what I mean like it's
- 36:21just it's like tell like, you know science became what it is
- 36:26because we had proper definite. We had the scientific process,
- 36:29right, but we also had definitions.
- 36:31So we can say, yes, there's, you know, dolphins, but there's
- 36:36different kinds of dolphins, right?
- 36:38There's dogs, there's different kinds of breeds of dogs.
- 36:41They're also all non human, right?
- 36:43So anyway, I don't want to get on that train, but we can.
- 36:46Certainly, but that's a good point because I, I think it's
- 36:50like, OK, you have human identities now you have non
- 36:52human identities. What are the different types of
- 36:55non human identities? And should they be treated
- 36:58differently? Because if we're going to say
- 37:00they're one group, I mean, that's just where we're at in
- 37:03the evolution. But I think it's like, remember
- 37:07the the 20 questions again, is animal, vegetable or mineral,
- 37:11right? And I think there's like five
- 37:14types of things, you know, there's like a gas or whatever.
- 37:18And but it's, there's different types.
- 37:22So there's just like there's account application accounts and
- 37:27service accounts. They're different.
- 37:29They're different. There's ephemeral accounts I
- 37:33there's OT account. Is OTA part of this?
- 37:36And so the, the, yeah, there's accounts and then there's also
- 37:40like machine process, so containers.
- 37:43And I'm going to actually write up a, a little summary, or at
- 37:46least my take on it. But Satya Nadella's presentation
- 37:49from Ignite, right? It was pretty crazy because he's
- 37:53talking now about Copilot and then but copilot having like the
- 37:57ability to create all these agents and you know, and
- 38:04basically you're just saying like you're going to have an
- 38:06agent that's going to going to work with you, work for you.
- 38:08So for example, anthropic, right, who's another kind of
- 38:11open AI like company. They've made this product called
- 38:16Claude AI and Claude AI can Jim. It's almost like it's scripting,
- 38:20but just insane. It can take over your PC and do
- 38:24certain things and you can tell it to do that.
- 38:26And so look, we all see where the trend line is going and the
- 38:29trend line is going to have like these bots and all these things
- 38:33take over for us. But that is another, to your
- 38:35point, another flavour of machine.
- 38:37Here's the thing, and this is the parallel I was trying to
- 38:39draw. If we go back to the beginnings
- 38:43of IM as organizations were starting to, you know, network
- 38:48computers and start to leverage, you know, applications and all
- 38:51these types of things, right? Every application had its own
- 38:54identity store, right? See, so this is what I was kind
- 38:57of referring to before. Like if I knew there was a
- 38:59critical application in an organization, I could like go
- 39:01and look and like, like just RIP it apart because I learned how
- 39:05to read hexadecimal at a very early age, again, to mess around
- 39:09with my games, You know, give yourself more health, more
- 39:13money, whatever within games. But you can do the same thing
- 39:16with some of these systems. And every system had its own
- 39:19identity store in embedded in it.
- 39:22And the problem with that was like, OK, join him a reliever.
- 39:24Jim joins the organization. Now we have to go to every app
- 39:27that he might use and create an identity for each one.
- 39:30That was obviously a problem. So then they say, let's make
- 39:32what a single source. And that's where HR gets
- 39:35involved. And it's not just like IT, it
- 39:37was a bunch of lines of business that would get involved to to
- 39:41have that identity system manage that identity system.
- 39:43So Jim joins, we go to that one source, put him in an
- 39:47organizational unit, blah, blah, blah, blah, and then he gets
- 39:49access to all that. We don't have that for machines
- 39:52today. So machine, machine identities
- 39:54today, all those flavors that you mentioned, Jim, they're all
- 39:59like what we saw a long time ago at the beginning of I am.
- 40:04Each, let's call it application, right, has its own ability to
- 40:09create, you know, service accounts or containers or apps
- 40:13or any kind of entity that would be a type of machine.
- 40:17And those can mint those, those those ephemeral identities or
- 40:21all those things. So we need a way at least today
- 40:24to get plugs into those so we can push pull into those
- 40:29different types of sources. So you can number one, you can't
- 40:32measure what you're not managing.
- 40:33So we got to get, we got to get a hold of those.
- 40:35So right now what I see a lot of us, you know, the, the NHI
- 40:38vendors, you know, they've got a lot of discovery capabilities,
- 40:44but less so in my analysis of it.
- 40:48And when I talked to some analysts as well, you know,
- 40:51they're lacking, I think in some of the governance areas, right?
- 40:53So I think they're getting to that.
- 40:55I think that's a part of the road map.
- 40:56But I. Mean that's a good point,
- 40:58though. The other thing I want to cut in
- 41:00on is, you know, kind of know your role.
- 41:03Like what is your role? Is it to centrally manage all
- 41:08non human accounts for the entire organization?
- 41:11What if you're in a global organization?
- 41:14You could be talking millions of accounts that you don't have a
- 41:17central system of record. You can't manage those.
- 41:20Is it to govern them? Is it to monitor their usage?
- 41:26I find that if you're, if you're a practitioner and you just sign
- 41:30up for something and you don't define what that is, you're
- 41:34setting yourself up for potential failure because one of
- 41:37those accounts could be used in the preach that takes down a
- 41:40major part of the operations of the organization.
- 41:44Yeah, yeah. No, that, that's an excellent
- 41:46point. So let me go back to you and I
- 41:48being those other personas, you know, be the CSO, you're the
- 41:50risk officer. We can sit here and ignore them.
- 41:55And a lot of organizations are doing that.
- 41:56And why are they doing that? It's not because they're
- 41:57ignoring them because they're malicious.
- 41:59They're just ignoring them because they haven't been a
- 42:02problem. They haven't been a problem both
- 42:04in like they haven't maybe identified them necessarily as
- 42:07a, you know, a breach source. And auditors aren't really
- 42:12looking for this, at least yet, right?
- 42:15That's what honestly like that's what transformed privileged
- 42:18access management, that whole space.
- 42:19I mean, Edward Snowden happened and auditors are looking at like
- 42:23all these accounts from a privileged perspective.
- 42:25And that's what gave birth to the Pam market machines.
- 42:28I think, you know, we'll start to see that because there's
- 42:33definitely areas where attackers are going to use and have used
- 42:38these things. But I think the issue, Jim, to,
- 42:40to what you illustrate is like, look, if if the board came to us
- 42:46and said, look, we have intelligence about potentially
- 42:50some state actors, you know, going after our competitors
- 42:56because potentially a state actor has access to a quantum
- 43:00computer that can break, you know, some of the, you know,
- 43:04some common cryptography. OK, what do we do with that?
- 43:07It's our job. They're going to look at us and
- 43:08they're going to say, Jim, David, what's our risk here?
- 43:13We throw our hands up in the air and be like, well, we have no
- 43:17idea what systems are using, you know, what systems are
- 43:19vulnerable to that, to those types of attacks, right?
- 43:24And so our job then is to 1st go out and discover all of the, all
- 43:29of the systems that use cryptography and or create
- 43:32machine identities or non human identities based off of that.
- 43:35And then we can start to say, well, what's the risk?
- 43:37Oh, you know what, most of the systems that would be at risk,
- 43:41there are all these legacy ones and they're behind all of this
- 43:44other stuff. But we need to do, we need to
- 43:46tackle it, right? But we could prioritize or we
- 43:49could say, oh man, our entire, our entire customer facing
- 43:53business where we're generating millions and millions of
- 43:57whatever currency an hour we'd have to take down our website,
- 44:01we have to rotate the certificates.
- 44:02We'd have to, you know, so that's what it kind of comes to
- 44:05with humans. I think, you know, we can say
- 44:08like, OK, we know we have X number of employees or X number
- 44:11of customers that come in and out to our environment and
- 44:15there's a little more, it's a little easier for us to wrap our
- 44:17heads around. I think the issue with machines
- 44:19and just their flavors, their types and the amount of them,
- 44:22that's confusing. And what I was trying to say
- 44:25before with Copilot is expect the next wave of machines to
- 44:29come in even more so. And This is why it's critical.
- 44:33We have to, number one, get this definition right and get behind
- 44:35it. OK.
- 44:35And so to me, I'm like the definition of machines, it's
- 44:38already done. I don't know why we're wasting
- 44:39time confusing people, frankly, about NHI because like I now
- 44:44have to define that when people, when I talk to people and it's
- 44:47just a waste of time when we should be focused on like moving
- 44:50this thing forward versus arguing over definitions.
- 44:53That's just it's a waste. Sorry, it's.
- 44:56True, it's. True.
- 44:57You know, we need to move on and it's like we're not going to
- 44:59change. We're not going to call it non
- 45:01human learning. It's machine learning.
- 45:04So get behind the program. It's already there.
- 45:07Machine ID do your do your job and defining what they are and
- 45:10you'll help people versus wasting time on definitions
- 45:13anyway. But I think if we go back to all
- 45:15of it, it is not an easy job to be a risk officer or AC.
- 45:21So now, especially now that you have to really start to think
- 45:23about identity. And that's where, you know, I
- 45:26think these the, the practice needs to move to identity
- 45:29security and it needs to be inclusive of machines that needs
- 45:31to be a part of the program. Because again, you, you know, if
- 45:36you're going to ask you and me, you know, Jim, David, what's
- 45:39our, what's our risk here to our organization?
- 45:42You know, we can at least come back and say, here's here's our
- 45:45risk quantification machine identities.
- 45:47You know, we have to start leveraging tools, processing
- 45:50people, human identities. We're using kind of a
- 45:53productivity centric system. You know, it's good, it's
- 45:57worked. But at the same time, if someone
- 46:00got into our environment, they could do IM manipulation and
- 46:05they could get access to a lot of different things.
- 46:07So, you know, we have to pick and choose our battles.
- 46:10But I, but in my view, if we can start to embody identity
- 46:14security with our humans, we can use that maybe simultaneously if
- 46:19you can, but use that as the, as the, as the example to say like,
- 46:26hey, we showed you how we've had to evolve this to identity
- 46:30security for our humans, our partners, our customers and our
- 46:34our employees. We got to do the same for
- 46:36machines, right? So it's a big and bold kind of
- 46:39proposition, but I would start with the humans obviously, and
- 46:45start to kind of weave that in. The other point too, I'm just
- 46:47going to say here, both for humans and machines in my
- 46:52travels and a lot of my discussions I've had with
- 46:54hundreds of Seesos over the last few months, cyber resilience,
- 47:00cyber resilience. So Jim, I don't know, I want to
- 47:02hear your take on it too, because I know you have tons of
- 47:04conversations. I want to hear your view on it.
- 47:05But I'll just say really, really quick, especially when I, when I
- 47:07came back from Singapore from Identity Week, that was a big
- 47:10topic. There's been some major outages.
- 47:12So, so here's the thing. Think about a bank again.
- 47:15And banks, big banks, they're like, well, hey, we've got
- 47:20amazing digital services now, right?
- 47:21We've got mobile apps, we've got web apps.
- 47:23People can like do banking on your phone.
- 47:25Yeah, I can. I can transfer money and send
- 47:27money to you. Well, what happens if there's an
- 47:31outage? Because, you know, that never
- 47:33happens and they have an authentication outage or their
- 47:36IM system becomes unusable, or the cloud system they're using
- 47:39just has a major outage. Someone cuts a fiber optic line
- 47:42in the middle of the ocean. That's never happened before and
- 47:46that won't happen in the future. Come on.
- 47:49Business continuity disaster recovery.
- 47:52The problem here is that, and I know because I've heard from the
- 47:56CSA recently in a major financial institution, they,
- 47:58they were just like, yeah, no, our bank is, is on a tear
- 48:01getting rid of branches. So if we go down, if our digital
- 48:04systems go down, let's just say their authentication system goes
- 48:08down. You got to go into a branch.
- 48:11But now it's like, Jim, the nearest branch to you is 2 hours
- 48:14away. So you're going to have my money
- 48:17and I have to drive 2 hours one way to get access to my money
- 48:21that I need to pay a bill to keep my my energy on or
- 48:26whatever. That's insane.
- 48:28So where we are at now is that a number of these thesas told me
- 48:32they're like, they're expecting regulations to come now with
- 48:34teeth for cyber resilience. And what sparked the
- 48:39conversation was identity security and not just about it's
- 48:44about CIA, right, right. The triad confidentiality,
- 48:47integrity and availability. And in particular these pieces
- 48:50are like David, I want to talk about availability with these
- 48:53identity systems. They've already some of them
- 48:55have already failed us before on security and now on the
- 49:00integrity, right. And now we're like, should we
- 49:04really look at availability and if, if auditors are going to
- 49:07come in and ask us about this, we got to have like better ways
- 49:10of doing this? So anyway, I'll stop there.
- 49:11I really want to hear what you have to say there, Jim, if
- 49:13you've heard anything about cyber resilience as it pertains.
- 49:16About it, I mean I, I think there are a lot of companies
- 49:19starting up to try to address this very big issue.
- 49:24What we've seen over the past 5-10 years is a major shift to
- 49:28cloud based services in the I am space is no different.
- 49:32And I say over the last five years almost every organization
- 49:36is leveraging some I am services in the cloud.
- 49:41I think there's sometimes the assumption that we move it up to
- 49:44the cloud. We don't need to back it up, we
- 49:47don't need to worry about restoring it.
- 49:50And Microsoft's never going to go down.
- 49:52And this isn't a knock on Microsoft.
- 49:54I think they do a great job. Of all the organizations in the
- 49:59world, they're probably I don't want.
- 50:02I don't know if this is true. I was going to say it's the
- 50:03least likely to go down, but it doesn't matter.
- 50:06It's not a 0% chance, right? No and.
- 50:08So are organizations building that Plan B are and here's
- 50:14another thing I've here's the well.
- 50:17Oh my God this gets me so excited this whole topic.
- 50:19We're nerds. My mind's going in all different
- 50:22directions, but I feel like sea levels in cyber, sea levels in
- 50:28information security and CIOs all came up in the 90's, the
- 50:362000s. They came up when applications
- 50:40need to be backed up. And you'd hold periodic tabletop
- 50:45exercise where you restore, Maybe you go to sun guard,
- 50:48right? And you have like a whole bunch
- 50:49of hardware there and you have to restore your entire
- 50:51environment. You know what order you're going
- 50:53to do it in. I think the assumption that a
- 50:56lot of folks make I think is a big mistake is that like, like
- 51:03we don't have to worry about the cloud SAS applications right?
- 51:06Goes down. We get our apps running at sun
- 51:09guard and then we just point them out to our IDP or, or
- 51:13whatever. I I just think that's a that's
- 51:19the thing that would keep me up at night.
- 51:22I, yeah, I know. I mean it, it's, look, when you
- 51:26think about the practice of risk management, right, and risk
- 51:30quantification and risk calculation massive, right?
- 51:32We think we, we're not going to go into GRC here or anything
- 51:35like that, but there's some interesting innovation in GRC,
- 51:40the compute landscape, right? These Gen.
- 51:44AI Co pilots or bots that we're going to be having.
- 51:49So we're just going to be good bots and bad bots.
- 51:50We're going to start to see that hit us like a tidal wave.
- 51:53So good machines, bad machines. There's also the notion of all
- 51:58of our data and everything else, right?
- 52:00Like what do we have? We need the data to, to, to, to
- 52:03fuel these Gen. AI engines and fuel these chat
- 52:05bots and all these things that we want to do, you know,
- 52:08automation and all this stuff needs actual good data.
- 52:12The landscape in my view, Jim, the digital landscape, digital
- 52:16identity, cyber threats, you know, the Gen.
- 52:20AI technology, all these things that are coming in is changing
- 52:23faster than our ability to model the risk period, full stop.
- 52:28So and there's and we don't have a choice, right?
- 52:31We don't have a choice. We can't throw our our hands in
- 52:32the air and say, well, I guess we're just not going to do any
- 52:35of this, You know, like it's, hey, machine identity is too
- 52:37complicated, Let's just not do it.
- 52:38There's too many systems. Let's not do it.
- 52:40No, Look, I think there's some really interesting innovators
- 52:43out there. I think there's a lot there's a
- 52:44big open field for innovation, absolutely, But there's also,
- 52:51you know what the organizations themselves have to have to deal
- 52:54with this. And so when we come back to
- 52:55cyber resilience, I think, you know, Satya Nadella talked about
- 53:01kind of like, I, I can't remember the name, so don't
- 53:04don't get mad at me here, but he talked about like some kind of
- 53:07on Prem flavors of Azure. And I was like, ah, I know where
- 53:10that's coming from. There's some customers that are
- 53:12just like, hey, look, you're right.
- 53:14It's not a zero risk that like Azure would go down.
- 53:17It could go down or me go down to my region or even my region
- 53:21might lose access to this service that has like.
- 53:24Can I interrupt you for one second?
- 53:26Yeah, of course, because I, I think it's not even that the
- 53:30availability zone or what however you want to call it,
- 53:33goes down. That's the old disaster.
- 53:36The new disaster is your admin plugs into the network.
- 53:40He is locked out from his computer, doesn't know what's
- 53:43going on, but it takes his credentials, logs into your, you
- 53:48know, this is all behind the scenes and no one even knows
- 53:50what's happening, logs into your critical IAM systems and starts
- 53:55just changing all your configurations to gibberish.
- 53:59And all of a sudden your IM systems don't work anymore.
- 54:03Yeah, isn't that wonderful? Or it goes into your database
- 54:06and deletes all your data. But there's that's the, that's
- 54:09the new disaster. And then what choice do you have
- 54:14to put to pay the ransom or hopefully be able to restore?
- 54:19So hopefully you're in a position where you can restore
- 54:24even if you decide to pay the ransom.
- 54:26Yeah, yeah, I, I, I, I think when we, I want to link this
- 54:29back to identity security, right?
- 54:31Because I think we've covered a lot of ground because if
- 54:33machines fall under that humans, partners, customers, all that
- 54:38and whether you, you know, aim to look at one, I, I don't think
- 54:41there's going to be 1, you know, big platform, at least today
- 54:44that's going to be able to do all that.
- 54:45That's a lot. That's a lot to do.
- 54:48And those are different things. But resilience, I think is a, is
- 54:52a, is a, is a concept and term that needs to be weaved in.
- 54:56So it's actually like resilient identity security.
- 54:59Because I think if, if you think about, if you think about a
- 55:02superhero like, you know, let's, let's just go with Superman or,
- 55:06or, or Superwoman, right? You know, or Wonder Woman,
- 55:09right? They're like, you think about
- 55:11their superpowers, right? They're, they're not just strong
- 55:15and, you know, they not only run fast and do all those things,
- 55:18but they're also resilient. They can take a lot of hits and
- 55:23this game of identity security, unlike I am, it's more of like a
- 55:29boxing match. And I don't know any boxing
- 55:33match or any kind of fight where the the, the, the, the
- 55:40individual that won the fight didn't get punched.
- 55:43Of course they're going to get punched.
- 55:44So you. Didn't know like Tyson fight did
- 55:47you? Oh, I couldn't watch it.
- 55:49I couldn't watch it. I tried.
- 55:50I tried, but I was like, you know, sometimes I go ahead.
- 55:53No, no, no, no. But sometimes you just want to
- 55:55see like people like that. It's like, hey, I have memories
- 55:57and I don't want them to just like leave it as is, right?
- 56:02You know, before, like some people say, come on, man.
- 56:04It's just like, like throw in the towel.
- 56:05Like don't throw in the towel, but know, know your role.
- 56:07Like know like you're at the point where you should be a
- 56:10mentor and advisor and like you're not in the field anymore,
- 56:14you know, anyway. But what I was trying to say
- 56:17there, Jim, is is that resilience is something that is
- 56:20a is a characteristic that has to be deeply a part again of
- 56:25that concrete and steel foundation.
- 56:27So it has to be resilient. So it can take an earth your
- 56:29house using it that analogy again, the house can take an
- 56:33earthquake. It's got that concrete and steel
- 56:35foundation of identity security and there's an outage with your
- 56:39with one authentication system and one cloud environment.
- 56:42Well, if it's deployed in an active, active hot swap type
- 56:46scenario, OK, that's gone down for whatever reason.
- 56:49Now it flips over to the other. The other thing too, and this
- 56:53was the big thing that I've, I've kind of come to realize and
- 56:57look, I'll like Full disclosure too with the organization I work
- 57:00with, Transmit Security today transmits, you know, a part of
- 57:05these conversations I've been having with folks on identity
- 57:08resilience is also about like what keeps you up at night?
- 57:11And they're like, well, given some of the high profile IM
- 57:15breaches and outages that happened or last year and the
- 57:18year before, we recognize that IM is critical infrastructure.
- 57:23That's kind of what I was alluding to with, you know,
- 57:24these banks taking up branches and stuff.
- 57:27If those identity systems go down or any part of that supply
- 57:30chain of your identity system goes down.
- 57:33Now, if you're using it for both workforce and customer and then
- 57:36it goes down as we would say in Canada, 'cause I'm Canadian,
- 57:39you're host 'cause now, like now maybe your employees can access
- 57:42everything. But at the crowd strike Bree
- 57:46outage, all these things kind of came and these, these these
- 57:48seesaws are like, hey, and risk officers.
- 57:52We need a way to like almost wrap our identity systems in
- 57:55something and if it goes down to flip over to something else,
- 57:59right? And so I brought that to kind of
- 58:01our team at transmit and just say, Hey, look, as, as someone
- 58:04who's basically like a field Siso effectively, or, or that's
- 58:09one hat I wear. You know, interviewing these
- 58:11folks, they're like, that's one thing that they would see.
- 58:14Maybe they won't get rid of like one of their, you know, if it's
- 58:16ping, if it's Octa or whatever that or Microsoft's, they're
- 58:19like, we're not, we don't want to like necessarily RIP them
- 58:21out, but they need something to wrap around them so that if it,
- 58:24if something happens and you know, it's not their fault or
- 58:27whatever, but the risk isn't 0, you know, no one's perfect
- 58:31things happen. You know, tidal wave could
- 58:33happen. They could literally take out a
- 58:34critical data center. And maybe that was something we
- 58:36were relying on. We got to flip over to something
- 58:39else. And we can't necessarily, as I
- 58:42think you really, really well put it out.
- 58:44And I've been guilty of this too, the shared responsibility
- 58:48model, right? So I go, well, hey, you know,
- 58:51Microsoft or the CSP or whomever and it is, is, is, you know,
- 58:57they're going to take care of network security, they're going
- 58:59to take a physical security and all this and I don't have to
- 59:01worry about all that. OK, that's fine.
- 59:04Like that's why you're relying on the cloud.
- 59:05But I think what's happening now, Jim, is that we've been
- 59:09using cloud environments long enough and we're still learning.
- 59:13And one of one of I think the, the, the major learnings now is
- 59:16like, you got to have a backup of the backup and you have to
- 59:19have a plan, you know, to, to override something that a
- 59:23failure that might happen. And again, I'm not picking up
- 59:25Microsoft. They're, they're, they've done
- 59:27an amazing job. It's just that they're quite
- 59:30prominent. But this applies to Google and
- 59:31Amazon and any other CSP that's out there.
- 59:34They can talk until they're blue in the face about the things
- 59:37that they have. And that's great.
- 59:38But I think what these CSS are saying is like they want a
- 59:41little more control over their own destiny.
- 59:44And those IM failures that happened in the past, they're
- 59:47like, you know, some of them might either DCS that might
- 59:50either move away from them over time or they might say we're
- 59:53going to keep them in, but do we just like put more compensating
- 59:57controls around them? And so that's what we're hearing
- 59:59with. Identity security breaks down.
- 1:00:02We've been talking about and somebody goes in, they look like
- 1:00:07a legit user, and they wipe out all of your configurations.
- 1:00:11Whose fault is that? Is that your service provider's
- 1:00:16fault? Yeah.
- 1:00:18You logged in with the credentials that you set up the
- 1:00:21security settings for. The person knew the secret,
- 1:00:25maybe was able to respond to the multi factor authentication and
- 1:00:30then change all your settings. You know, can you restore old
- 1:00:35settings? Like, I don't know, you better
- 1:00:38understand. I mean, if you're going to go
- 1:00:41and spend 1,000,000 bucks or more on a software as a service
- 1:00:45for your security and it's a major component, something you
- 1:00:49need to have working to keep your business operational, you
- 1:00:54better know what you're going to do in that scenario.
- 1:00:56To me, that's the modern day disaster.
- 1:00:58It's either a ransomware event or some type of event where
- 1:01:03somebody's looking to do damage. It's it's not the earthquake,
- 1:01:07it's not the tidal wave. Those things can be easily, I
- 1:01:11say easily, but you look at like, you know, your, your
- 1:01:15modern platform as a service and you availability zones that just
- 1:01:20should take care of the earthquake scenario.
- 1:01:22You use West Coast and East Coast, or somewhere in between,
- 1:01:27or a couple different parts of the world, and all those things
- 1:01:30can be mitigated pretty pretty easily, or mitigated with money.
- 1:01:37Yeah, yeah. And I and I think there's no,
- 1:01:39yeah, there's no perfect solution, but you're right.
- 1:01:41I think you can at least say there's something you can do
- 1:01:43about it. But I, I, I think there's a
- 1:01:46distinction of this scenario you're saying is like there's
- 1:01:50resilience as in terms of the ability to, and this comes back
- 1:01:56to true identity security. And what you said earlier on in
- 1:01:58the podcast about is this, Jim, is this, is this his behavior?
- 1:02:03Is he, you know, all of these things.
- 1:02:05And if something looks weird, you can do something, you either
- 1:02:08stop the access or, or see what's going on.
- 1:02:09Actually, I'll, I'll tell you a very quick story.
- 1:02:12I mentioned the research, the one of the last research,
- 1:02:14another I, I wrote Eckartner was about ransomware and how it's
- 1:02:17not a malware problem. It's a data, data and identity
- 1:02:21access problem. And, and the data source behind
- 1:02:25that was it was several interviews, but there was like
- 1:02:3030 clients, practitioners I interviewed and all of them, and
- 1:02:36I mean, we're talking like over like, you know, the, the, it's
- 1:02:38like 30 out of a lot of people, but these were 30 people that
- 1:02:42successfully stopped ransomware. They did it because they were
- 1:02:46using data access governance tools.
- 1:02:49But how those tools, you know, some of them monitored user
- 1:02:53behavior. And in in the case what happened
- 1:02:56over and over again was actually Veronis.
- 1:02:57So I'll do a shout out to Veronis.
- 1:02:59I don't have any, you know, stake in the game here with
- 1:03:01Veronis. I'm just saying like they were a
- 1:03:03tool that I encountered. And so they had two ways, right?
- 1:03:07So one, they would do like right size access.
- 1:03:09So Veronis had the ability to, you know, have hooks in the
- 1:03:13kernel to look at file access, read and write.
- 1:03:16And what they would do is like, OK, first of all, I can say, OK,
- 1:03:18Jim, is this particular user not just from an identity governance
- 1:03:23standpoint, from a data lens, I can like, even though we might
- 1:03:27have have access to the SharePoint site, which has 100
- 1:03:30files in there. I could say his identity allows
- 1:03:34him to get into SharePoint based on it's, you know, on his, on
- 1:03:37his, you know, on, on the role of the group you're in.
- 1:03:42But maybe Jim shouldn't have access to the, let's just say
- 1:03:451000 files that are in that site.
- 1:03:47Maybe he only needs access to 100 and we can, we can exercise
- 1:03:52just in time type principles and have that programmatic
- 1:03:55framework. So he could ask maybe David's
- 1:03:58permissions, let's say I own that to get access to certain
- 1:04:01files in there. But we know on a day-to-day
- 1:04:03basis, he probably only needs access to that 100.
- 1:04:05OK, so that was what I what I framed in the research known as
- 1:04:08like a static approach, and that's a good one.
- 1:04:11It's called right size access. That's number one.
- 1:04:14But the killer feature where they caught the ransomware over
- 1:04:17and over again. And these were clients that were
- 1:04:19big customers, Jim, like they've had the best of breed tools
- 1:04:24envious of, you know, lots of others with their budgets and
- 1:04:27their teams and like having like several thousand IT people and
- 1:04:31like security people. Like all we read team we
- 1:04:33tabletop ransomware still got in.
- 1:04:36None of the other tools caught it.
- 1:04:38How they caught it was the second piece they started
- 1:04:42seeing. Wait a minute.
- 1:04:43Jim normally because we baseline him, Jim normally only accesses,
- 1:04:48let's just use that SharePoint site.
- 1:04:49He only accesses maybe like 5 files an hour, right?
- 1:04:55But for some reason he was accessing 10,000 files in less
- 1:04:58than 5 minutes. OK, now that could be a good
- 1:05:01bot. But that's another topic, right?
- 1:05:03But at least for what they saw that was that was highly
- 1:05:07suspect. So what they did was they
- 1:05:09stopped, they paused the process and then they investigated and
- 1:05:12it was ransomware. So this is what happened.
- 1:05:16Not all the 30, but some of them.
- 1:05:17The ones that did the right size access #1 they, the ransomware
- 1:05:22went on to Jim's machine and it leveraged Jim's rights and
- 1:05:25entitlements. So everything Jim has access to,
- 1:05:28his machine identities related to him and all the accounts and
- 1:05:32human identities you have related to, that's what the
- 1:05:35ransomware used. And it encrypted everything it
- 1:05:37had access to. Now, because some of them did
- 1:05:40right size access saying that SharePoint site, it only
- 1:05:42encrypted part of the 100 files. But then the second piece of the
- 1:05:48behavior kicked in and it said, let's stop this because it's
- 1:05:51weird. It encrypted a lot of things,
- 1:05:54but it didn't, it didn't get to the keys of the Kingdom.
- 1:05:58And they were able to see like, oh, it encrypted a whole range
- 1:06:00of things and and then it stopped.
- 1:06:02So the epiphany there was like, if you're looking, if you do
- 1:06:06right size access that shrinks your tax surface 1/2.
- 1:06:11If you're looking at behaviour, you can now see like going back
- 1:06:15again to the concern you have Jim with, with resilience and
- 1:06:18outages is like, wait a minute, why is why is he suddenly going
- 1:06:21into the IAM system and changing like changing things or why, why
- 1:06:25is he deleting things or why are they doing so?
- 1:06:27Let's just stop this. And maybe there's a business
- 1:06:30reason for it legitimate, but we're going to stop this and get
- 1:06:33in the way of productivity for a moment because the risk profile
- 1:06:38justifies us stopping it. I mean, this is just don't do
- 1:06:41that today, Unfortunately, I think they're getting there.
- 1:06:45Part of the issue is education knowledge.
- 1:06:48The other part is, you know, again, great power comes great
- 1:06:53responsibility. I think some of the cyber
- 1:06:55security stacks are have massive holes here.
- 1:06:59And I think the IM providers right coming back to them.
- 1:07:03And again, yes, I'm picking on you.
- 1:07:04I, I don't care. Like we can talk about it.
- 1:07:07I, I, I, I think we need to have this discussion as an industry
- 1:07:12that I am is productivity based. It's not security.
- 1:07:15And I know we're trying to make these efforts, but I think for
- 1:07:18some of the providers that are out there, the journey to
- 1:07:21identity security is going to not be as difficult.
- 1:07:24But for, for others it might be. I'm not going to name names, I'm
- 1:07:27not going to get into that. That's irrelevant.
- 1:07:29I'm trying to just say like the market needs to start to think
- 1:07:32about evolving this way anyway, I'll stop there.
- 1:07:36I know there's like so many things we touched on and.
- 1:07:39I really appreciate it and I hope that the listeners kind of
- 1:07:44appreciate. We went a little bit longer than
- 1:07:46normal and we'll call it there, but this is a great
- 1:07:50conversation. It wouldn't be the identity at
- 1:07:54the center if we didn't have a little bit of a lighter note.
- 1:07:57And I think you're the perfect guest for a question I've been
- 1:08:00hanging on to for a long time. Here it goes, David.
- 1:08:04You have to design the perfect trail mix, but you can only
- 1:08:09select four ingredients. I'm asking you what are the four
- 1:08:13ingredients and what is 1 ingredient that does not make it
- 1:08:18into your trail mix no matter how many ingredients you can you
- 1:08:23can choose. Oh this is a good question.
- 1:08:26It does remind, if you watch Curb Your Enthusiasm, it reminds
- 1:08:29me of one episode where he had David Schwimmer on and David
- 1:08:33Schwimmer, you know, from friends, his dad had a trail mix
- 1:08:36company and Larry David was looking at the packages and he,
- 1:08:39he was like, I don't like the ratio of raisins to cashew.
- 1:08:44You know, I think he had way more raisins.
- 1:08:46I think I knew there was like 3 cashews.
- 1:08:47That was totally Larry David. It was a Larry David type
- 1:08:50question. He's like, hey, I've noticed
- 1:08:52that you're a little bit stingy on the cashew allotment.
- 1:08:56Anyway, that's a great question and just for the audience, so
- 1:09:00they know total surprise, OK, I did not know that this question
- 1:09:05was coming at me. Look, you know, I'm a health
- 1:09:08nut, Ching. Anyway, I would say cashews,
- 1:09:17walnuts, because they're both very good for you.
- 1:09:21I would put in maybe some pumpkin seeds because they're
- 1:09:25very good for digestion and omegas and and whatnot.
- 1:09:29And then, you know, you need to have something sweet in there,
- 1:09:32get some sugars or, or whatever. I would say raisins just because
- 1:09:36I, I really like raisins. Ideally, I would probably.
- 1:09:40I'm sorry, go ahead. You are a health nut man.
- 1:09:43No chocolate, huh? Well, and that's I'll get to
- 1:09:46that in a second. That was the thing I you said
- 1:09:48not to include and I'll give you a bonus one there too.
- 1:09:53But I was going to say I instead of raisins, I would ideally
- 1:09:56would have dates. But the issue with dates is
- 1:09:58they're not that small. So trail mix raisins, cashews,
- 1:10:03pumpkin seeds and walnuts. Walnuts are really good for you.
- 1:10:08OK, what I wouldn't include you hit it Chocolate.
- 1:10:12Not because I don't like it. I love chocolate.
- 1:10:15I just figured like I'm just I'm a health nut.
- 1:10:18So I'm trying to stay more on the healthy side and not as many
- 1:10:21sugars. And if you're going to have some
- 1:10:22sugar, at least with the raisins, you're getting some
- 1:10:24fiber. And there's some other benefits
- 1:10:27as well with the raisins and especially with dates, if you
- 1:10:30can manage that. And I think the bonus would be
- 1:10:32like cranberries, like the dried cranberries, again, I like them.
- 1:10:36You're going to get some of the fiber benefits, but.
- 1:10:39They're sugar bombs. Exactly.
- 1:10:40They're just sugar bombs. So it's sugar is the culprit
- 1:10:43that I'd probably try and eliminate.
- 1:10:45But in trail mix, you want to have some sugar in there to give
- 1:10:47you a little bit of an energy pump.
- 1:10:48So anyway, hopefully that that that that was a good answer.
- 1:10:51I don't know. That's a good, it is a good
- 1:10:54answer. And it's like such a personal
- 1:10:56thing for me. There's no pistachios in my
- 1:11:00trial mix. That was like the one ingredient
- 1:11:03I think would ruin the flavor of the entire trial mix.
- 1:11:07Like I just, I hate pistachios and I know that's going to be
- 1:11:12very unpopular. Wow.
- 1:11:15Yeah. Well, I love them, but I'm not
- 1:11:17going to get in. I, you know, and I respect, I
- 1:11:19respect your, I respect how you can, you know, not like it, but
- 1:11:24that's OK. We we don't need to get it in or
- 1:11:26even. I'm not really a a dried fruit
- 1:11:28person either. Like dried apricots, I don't
- 1:11:32like them. Dried bananas don't like them.
- 1:11:36Dried mangoes if I was to what's that?
- 1:11:39Dried mangoes. Dried mangoes?
- 1:11:41I'm not sure. Oh, they're good.
- 1:11:43I don't think I would like them. OK, is it the texture?
- 1:11:46Is it the taste? It's it's the texture.
- 1:11:49I mean, I like fruit. OK.
- 1:11:51Yeah, it's the texture. So for me, I, I'm kind of like
- 1:11:55you, I, I want to have a health aspect, but then there's part of
- 1:12:00me that doesn't care. And because like, assumably
- 1:12:04while you're eating the trail mix, you're not just sitting and
- 1:12:06watching TV, right? You're up and moving and you
- 1:12:10know you're going to burn some calories, so you want to have
- 1:12:13the fat because that's going to give you your long term energy.
- 1:12:16But you also, I think you want it to taste good and you want
- 1:12:20the sugar. So I pick two nuts, chocolate,
- 1:12:26which is going to be M&M's. I think it's the only type that
- 1:12:28oh be pretty sure is not going to melt.
- 1:12:35I pick dried cranberries over raisins.
- 1:12:37You know, part of the advantage here, David, is I've had time to
- 1:12:40think about this. So thinking one of the.
- 1:12:42Fair. Unfair.
- 1:12:44No. Go ahead.
- 1:12:44One of the nuts has got to be almonds, I think, and I know I
- 1:12:48say that weird for some people almonds, but that would be one
- 1:12:53of the nuts and then the other might be good old peanuts.
- 1:12:59But I've also thought a wild card instead of nuts could be
- 1:13:02like, you know, the sesame sticks that are in a lot of
- 1:13:06like, yes, yeah, Chex mix kind of thing.
- 1:13:09So that could give you a little more extra crunch.
- 1:13:13I think some crunch would be nice.
- 1:13:14So I'm going to go with that sesame sticks, almonds, M&M's
- 1:13:20and cranberries. But as Larry David would say,
- 1:13:25it's got to be in the right ratio.
- 1:13:26And you got to have the right ratio, you know, you got it.
- 1:13:28You got a too much, too much of any one of those will throw it
- 1:13:31off and too little of any one of those will throw it off.
- 1:13:34So you got to have the right balance and and that's, and I'd
- 1:13:37look, I'm not a trail mix expert, but yeah, I agree with
- 1:13:40you because I think the IT sounds like for you, I was gonna
- 1:13:43say like fruit, like the actual, like if you an actual mango, an
- 1:13:46actual like apricot, that might be the the better way,
- 1:13:49especially you don't like the texture.
- 1:13:50But yeah, the advantage with the dried fruits and all the these
- 1:13:53dried goods is that, you know, for you and I who travel, like
- 1:13:56that's something you can throw in your bag.
- 1:13:58And if you're on the plane and there's too much turbulence and
- 1:14:01they're not serving anything as has happened before, you know,
- 1:14:03and sat for several hours flying with no food, no water, no
- 1:14:06nothing. But luckily I had my trusty
- 1:14:08water bottle and they think I had a little bag of cashews,
- 1:14:11didn't have raisins, but like I at least had like a little thing
- 1:14:14of cashews in my bag that I could at least snack on, you
- 1:14:18know, like that kind of stuff. So that's the nice thing with
- 1:14:20it. And then there's nothing to like
- 1:14:22really throw out other than the bag that said, you know, so, but
- 1:14:25hey, no, that was a good question.
- 1:14:27So, but you know, it's good. I thought you'd be perfect for
- 1:14:32that. So David, thank you so much for
- 1:14:34coming on the show. I will see you in a couple of
- 1:14:37weeks. Now we got the Gartner I am
- 1:14:38Summit. Remember, if you haven't
- 1:14:40registered yet, we have a discount code IDAC 375.
- 1:14:45Definitely encourage folks to use it will be in the show notes
- 1:14:49along with the link to get to the registration page.
- 1:14:53You find David on LinkedIn. He's always open to connect.
- 1:14:57He works for Transmit Security, which I think you have Transmit
- 1:15:00security.com. We had the IDAC podcast, have
- 1:15:04idacpodcast.com. You always find us there or on
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- 1:15:44can actually start to match faces with names and voices.
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