How to Have Tough Conversations

Smart Business Growth with Nicky Miklós · Mar 24, 2026 · 18m

What if the conversation you (or your leaders) have been dreading is actually the one your team member needs most?

Tough conversations don't have to be confrontational, damaging, or something you lie awake thinking about the night before. But left unaddressed, they carry a real cost — for the individual, for the team, and for you as a leader.

In this episode, Nicky unpacks the real reasons we avoid difficult conversations (hint: it's different for every personality style), the hidden risks that come with staying silent, and a simple framework called PACE that will change the way you approach…