Speaking on Business: Roots Coffee
This is Derek Miller, Speaking on Business. Opened in 2021, Roots Coffee & Co. has lived by its motto, “People First, Coffee Second,” creating an experience centered on meaningful connections, exceptional customer service and great coffee. Owner, Kenzie Packard, joins us with more. Kenzie Packard: Building a business has taught us that success has very little to do with what you’re selling and everything to do with how you make people feel. Since opening five years ago, we’ve grown to three locations and recently expanded into wholesale, but that growth isn’t what we’re most proud of. What…
The skinny
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