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How Domino's Pivoted From Pizza to a Tech Company
In this episode of The Pivot Podcast, Lucas and Luna explore how Domino's Pizza transformed itself from a struggling pizza chain into a data-driven tech company. They trace the company's journey from the 'Pizza Turnaround' campaign in 2009, where it admitted its pizza was mediocre, to its investment in digital ordering, GPS tracking, and AI-powered delivery. The hosts discuss how Domino's used technology to improve customer experience, streamline operations, and regain market share. They examine the key decisions, such as the 'Domino's AnyWare' platform…
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