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The Future of Restaurant Training Is Here

Recorded live at CraveCon 2025, guest host Josh Halpern sits down with Rachael Nemeth, CEO and Co-Founder of Opus Training, to unpack why traditional restaurant training is failing today’s workforce — and what operators must do next.

Rachael shares the core insight that sparked Opus: while roughly 80% of the global workforce is deskless, nearly all training technology has historically been built for people sitting at computers. The result is a massive access and engagement gap across restaurant teams. In this conversation, she explains why legacy approaches are fundamentally mismatched with…

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