"People Weren't Coming In" — Shaun Martin | GGP #122
Every successful auto repair shop is built on trust—but trust isn't created by great repairs alone. It's earned through transparency, consistent communication, and making customers feel confident before they ever approve the work. In this episode of the Garage Grit Podcast, Brad Hurlock sits down with Shaun Martin of AutoWorks Car Care to discuss how customer perception became one of the biggest drivers of long-term growth.Shaun Martin shares the story behind AutoWorks Car Care in Payson, Utah, from opening the shop with a business partner to navigating one of the toughest moments in the…
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