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On Behalf of HR Realizing Its Necessary Potential - Not as a Complaint Department

Pat Garland is an HR leader, author, consultant and Adjunct Instructor at Loyola University’s Quinlan School of Business (in Chicago). Her career has spanned senior posts at Jim Beam, Anixter Intl, where she played a leading role in the company’s success over several decades. Pat is also an equestrian who finds dealing with horses easier than dealing with people (whose motivations often aren’t as clear, even to themselves).

Too often the Human Resources (HR) function at a company gets reduced to being a “hall monitor” or “complaint department” in the words of today’s spirited and pragmatic…

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