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7 SaaS Trends for 2020 | Ep. #1298
In episode #1298, we share seven trends in the software as a service space! From free tools and customer experience improvement to thought leadership and the move towards platforms, following these trends can help you and your SaaS business today! Tune in to hear the most important things you should be keeping up with.
TIME-STAMPED SHOW NOTES:
[00:25] Today’s topic: 7 SaaS Trends for 2020.
[00:35] Product-led growth, free tools and indoctrinating users into your ecosystem.
[01:07] Allowing a computer to do the work for you with the rise of AI and ML.
[01:47] Improving customer experience and…
The skinny
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