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Scaling Sweaty Services with a Brokerage Model

Eddy Zakes has 2x'd revenue and 4x'd headcount at the snow removal brokerage he bought with a traditional search fund.

Notes from the conversation with Eddy:

His highly-personal outreach approach

Earth Development’s unusual business model

Negotiating with an anxious seller

Acquiring during Covid

How being close to a target business changes rapport building

Buying a highly seasonal business

Operating across multiple states

Convincing a key employee to stay

Risk of customers taking relationships off the platform

Quadrupling staff to add management and redundancy

References and how to contact…

The skinny

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