
Scaling Sweaty Services with a Brokerage Model
Eddy Zakes has 2x'd revenue and 4x'd headcount at the snow removal brokerage he bought with a traditional search fund.
Notes from the conversation with Eddy:
His highly-personal outreach approach
Earth Development’s unusual business model
Negotiating with an anxious seller
Acquiring during Covid
How being close to a target business changes rapport building
Buying a highly seasonal business
Operating across multiple states
Convincing a key employee to stay
Risk of customers taking relationships off the platform
Quadrupling staff to add management and redundancy
References and how to contact…
The skinny
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