Latest / Best Hour of Their Day | Podcast
753. The Secret to Member Retention Through Culture | Midstate CrossFit
Brian and Gabby Boucher, owners of Mid-State CrossFit, explain how they built a strong, authentic culture that drives member retention. They share practical strategies for fostering community, balancing structure with flexibility, and creating an environment where members feel at home. Whether you're an Affiliate Owner or Coach, this episode offers valuable insights into using culture as a competitive advantage.
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The skinny
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