Leading with Empathy: Emotional Intelligence Strategies for Successful Middle Management
Welcome back to the Leadership Cafe podcast! In this episode, hosts Sally Mildren and Michael Mattson dive into the vital role emotional intelligence plays in humanizing business and transforming organizational culture. Michael Mattson shares how his journey began with eye-opening experiences in the postal service, where he learned firsthand the power of empathy and authentic human connection - sometimes sparked by something as simple as making sure employees had enough rubber bands for their daily work.
Together, Sally Mildren and Michael Mattson explore how leaders, especially those in…
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