Latest / Keys To The Shop : Equipping Coffee Shop Leaders

613: Challenges and Opportunities in Changing the Industry w/ Writer Sarah Charles of Underscore Communication
Today we have access to information about the world of coffee that is unprecedented. At times it can be overwhelming to consider all the areas of the coffee industry that need fixing while we also work daily to care for those we have immediately with us.
The trick is to tune into sources that convey not just the reality of the problem, but can also feature stories that showcase hope as we work to make progress.
Today we get talk with someone whose work in writing about coffee has helped countless people grapple with and take steps to address our industry's most pressing issues.
Sarah Charles…
The skinny
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