Latest / Omni Talk Retail / Fast Five Shorts | Amazon Names Whole Foods CEO Jason Buechel Head Of Worldwide Grocery
Transcript
- 0:00Walmart
- 0:00will
- 0:00now
- 0:00let
- 0:01suppliers
- 0:01test
- 0:02products
- 0:02in
- 0:02its
- 0:02customers
- 0:03homes.
- 0:03According
- 0:03to
- 0:04Modern
- 0:04Retail,
- 0:05last
- 0:05Wednesday
- 0:06Walmart
- 0:06launched
- 0:06a
- 0:07program
- 0:07in
- 0:07which
- 0:07verified
- 0:08customers
- 0:09can
- 0:09receive
- 0:09products
- 0:10at
- 0:10their
- 0:10homes,
- 0:11test
- 0:11them
- 0:11and
- 0:12provide
- 0:12feedback
- 0:13to
- 0:13suppliers.
- 0:14The
- 0:14in
- 0:14home
- 0:15user
- 0:15test
- 0:16program
- 0:16is
- 0:16for
- 0:17suppliers
- 0:17that
- 0:17pay
- 0:18to
- 0:18subscribe
- 0:18to
- 0:19its
- 0:19Insights
- 0:20platform,
- 0:21Walmart
- 0:21Luminate,
- 0:22which
- 0:22the
- 0:22retailer
- 0:23recently
- 0:24renamed
- 0:25Scintilla.
- 0:26In
- 0:27early
- 0:27February,
- 0:28Walmart
- 0:29Luminate
- 0:29researchers
- 0:30will
- 0:30help
- 0:30brands
- 0:31design
- 0:31surveys
- 0:32to
- 0:32collect
- 0:32customer
- 0:33feedback
- 0:33on
- 0:34new
- 0:34or
- 0:34existing
- 0:35products.
- 0:35Walmart
- 0:36will
- 0:36offer
- 0:36the
- 0:36test
- 0:37to
- 0:37customers
- 0:37from
- 0:37Walmart's
- 0:38Customer
- 0:38Spark
- 0:39community,
- 0:39an
- 0:40invitation
- 0:40only
- 0:41group
- 0:41of
- 0:41Walmart
- 0:42shoppers.
- 0:42The
- 0:42retailer
- 0:43has
- 0:43used
- 0:43to
- 0:44conduct
- 0:45surveys
- 0:46since
- 0:462018.
- 0:48And
- 0:48this
- 0:48is
- 0:48the
- 0:48put
- 0:49you
- 0:49on
- 0:49the
- 0:49spot
- 0:49question
- 0:50this
- 0:50week
- 0:50I
- 0:50get
- 0:51a
- 0:51break
- 0:51finally
- 0:52this
- 0:52week.
- 0:52Wow.
- 0:53All
- 0:53right,
- 0:54all
- 0:54right,
- 0:54let's
- 0:55bring
- 0:55it
- 0:55A
- 0:55and
- 0:55M.
- 0:56Here
- 0:56it
- 0:56is.
- 0:57Quote,
- 0:58investing
- 0:59in
- 0:59consumer
- 0:59research
- 1:00and
- 1:00direct
- 1:00usage
- 1:01testing
- 1:01is
- 1:02always
- 1:02a
- 1:02positive,
- 1:03always
- 1:03a
- 1:03positive
- 1:04towards
- 1:05building
- 1:05more
- 1:06consumer
- 1:06friendly
- 1:07products
- 1:07with
- 1:07higher
- 1:08probability
- 1:08of
- 1:09success.
- 1:10Is
- 1:10there
- 1:10a
- 1:10downside
- 1:11to
- 1:11CPGs
- 1:12doing
- 1:12this
- 1:12through
- 1:13Walmart
- 1:13versus
- 1:14third
- 1:14party
- 1:14research
- 1:15agencies
- 1:16such
- 1:16as
- 1:17increased
- 1:17risk
- 1:17of
- 1:18delisting
- 1:19if
- 1:19consumer
- 1:20feedback
- 1:20is
- 1:21initially
- 1:22poor,
- 1:22End
- 1:23quote.
- 1:23And
- 1:24what
- 1:24are
- 1:24your
- 1:24thoughts
- 1:24on
- 1:25that
- 1:25question?
- 1:26You
- 1:26know
- 1:27I
- 1:27think
- 1:28the
- 1:28only
- 1:29downside
- 1:29that
- 1:30I
- 1:30can
- 1:30think
- 1:30of
- 1:30here
- 1:31would
- 1:31be
- 1:31is
- 1:32if
- 1:32the
- 1:33product
- 1:33creators,
- 1:34the
- 1:34CPGs,
- 1:35the
- 1:35same
- 1:36thing
- 1:36we
- 1:36talk
- 1:36about
- 1:36with
- 1:36retail
- 1:37technology
- 1:37companies.
- 1:38If
- 1:38you're
- 1:38building
- 1:38your
- 1:39product
- 1:39for
- 1:40Walmart,
- 1:41which
- 1:41is
- 1:41hard
- 1:41not
- 1:42to
- 1:42do
- 1:42because
- 1:42it's
- 1:42a
- 1:43massive
- 1:43retailer,
- 1:44you're
- 1:44building
- 1:44it
- 1:45for
- 1:45America.
- 1:45Yeah.
- 1:46Yes.
- 1:46It's
- 1:46basically
- 1:47what
- 1:47you're
- 1:47saying.
- 1:47If
- 1:48you're
- 1:48not
- 1:48doing
- 1:48that
- 1:48though,
- 1:49with
- 1:49the
- 1:49ability
- 1:50to
- 1:50consider
- 1:51like
- 1:51okay,
- 1:52how
- 1:52do
- 1:52I
- 1:52then
- 1:52make
- 1:53sure
- 1:53that
- 1:53this
- 1:53product
- 1:54works
- 1:54in
- 1:54Target,
- 1:55works
- 1:55in
- 1:56Sprouts,
- 1:56works
- 1:56in
- 1:57all
- 1:57these
- 1:57other
- 1:57retailers.
- 1:58Like
- 1:58you
- 1:58can't
- 1:58just
- 1:59focus
- 1:59on
- 1:59the
- 1:59Walmart
- 2:01represent
- 2:01or
- 2:01the
- 2:01Walmart
- 2:02feedback
- 2:02that
- 2:02you're
- 2:03getting
- 2:03from
- 2:03these.
- 2:03But
- 2:04I
- 2:04think
- 2:04you
- 2:05just
- 2:05said
- 2:05it,
- 2:05Chris.
- 2:05I
- 2:06think
- 2:06that
- 2:06this
- 2:06is
- 2:07good
- 2:07because
- 2:08number
- 2:08one,
- 2:08you
- 2:09have
- 2:09confirmed
- 2:09Walmart
- 2:10shoppers.
- 2:11This
- 2:11is
- 2:11not
- 2:11people
- 2:12from
- 2:12a
- 2:12focus
- 2:12groups.
- 2:13I've
- 2:13done
- 2:13plenty
- 2:13of
- 2:13focus
- 2:14groups
- 2:14in
- 2:14my
- 2:14day
- 2:15who
- 2:15say
- 2:15yeah,
- 2:16I
- 2:16shopped
- 2:16at
- 2:16Walmart
- 2:17in
- 2:17the
- 2:17last
- 2:17six
- 2:17months
- 2:17or
- 2:18I
- 2:18think
- 2:18I
- 2:18did
- 2:18or
- 2:18I
- 2:19might
- 2:19or
- 2:19whatever.
- 2:19I,
- 2:20I
- 2:20think
- 2:20there's
- 2:20still
- 2:20so
- 2:21much
- 2:21ambiguity
- 2:21in
- 2:21the,
- 2:22in,
- 2:22in
- 2:22the
- 2:22consumer
- 2:23focus
- 2:23groups
- 2:24that
- 2:24I
- 2:24think
- 2:24this
- 2:25is
- 2:25somebody
- 2:25you
- 2:25know
- 2:26exactly
- 2:26is
- 2:27a
- 2:27confirmed
- 2:27Walmart
- 2:28shopper
- 2:28will
- 2:29be
- 2:29potentially
- 2:29in
- 2:30a
- 2:30place
- 2:30to
- 2:30buy
- 2:30this
- 2:30product.
- 2:31And
- 2:32I
- 2:32think
- 2:32Walmart
- 2:33does
- 2:33do
- 2:34a
- 2:34better
- 2:34job
- 2:34of
- 2:34representing
- 2:35the
- 2:35core
- 2:36of
- 2:36the
- 2:36country.
- 2:36So
- 2:36if
- 2:37you're
- 2:37going
- 2:37to
- 2:37scale
- 2:37this
- 2:38beyond
- 2:38the
- 2:38coast
- 2:39like
- 2:39Walmart's
- 2:40a
- 2:40great
- 2:40representation
- 2:41and
- 2:41the
- 2:42CPGs
- 2:42and
- 2:42Walmart
- 2:43are
- 2:43going
- 2:43to
- 2:43get
- 2:43a
- 2:43ton
- 2:43of
- 2:44data
- 2:44from
- 2:44this.
- 2:44So
- 2:45I
- 2:45think
- 2:45it's
- 2:45a
- 2:46really
- 2:46good
- 2:46move.
- 2:47I
- 2:47think
- 2:47it
- 2:47just
- 2:47is
- 2:48important
- 2:48that
- 2:49like,
- 2:49that's
- 2:49the
- 2:49data
- 2:50collection
- 2:50side
- 2:50of
- 2:50things.
- 2:51I
- 2:51said
- 2:51I
- 2:51still
- 2:52think
- 2:52it's
- 2:52important
- 2:52to
- 2:52have
- 2:52the
- 2:53art
- 2:53side
- 2:53of
- 2:53the
- 2:54merchandising
- 2:54here
- 2:55to
- 2:55really
- 2:55understand,
- 2:56okay,
- 2:56what's
- 2:56the
- 2:56data
- 2:57that
- 2:57we're
- 2:57getting
- 2:57from
- 2:58Walmart,
- 2:58from
- 2:58the
- 2:59majority
- 2:59of
- 2:59the
- 2:59country,
- 3:00and
- 3:01how
- 3:01do
- 3:01we
- 3:02delicately
- 3:03design
- 3:03that
- 3:04product
- 3:04to
- 3:04fit
- 3:05within
- 3:05those
- 3:05other
- 3:05retailers
- 3:06that
- 3:06are
- 3:06going
- 3:07to
- 3:07be
- 3:07in
- 3:07our
- 3:07portfolio.
- 3:08But
- 3:08you,
- 3:09you're
- 3:09the,
- 3:10the
- 3:10merchant
- 3:10here.
- 3:11So
- 3:11what,
- 3:11I
- 3:12mean
- 3:12you've
- 3:12done
- 3:12plenty
- 3:12of
- 3:12these
- 3:13tests
- 3:13too.
- 3:13What
- 3:13do
- 3:14you
- 3:14think?
- 3:15Yeah,
- 3:15I
- 3:16mean
- 3:16I,
- 3:16I,
- 3:16I,
- 3:17I,
- 3:18I
- 3:18think
- 3:18you're
- 3:18drinking
- 3:19the
- 3:19Kool
- 3:19Aid
- 3:19a
- 3:19little
- 3:19bit
- 3:19on
- 3:20this
- 3:20one.
- 3:20And
- 3:20I,
- 3:21I
- 3:21kind
- 3:21of
- 3:21tend
- 3:22to
- 3:22side
- 3:22with
- 3:22where
- 3:22I
- 3:22think
- 3:23the
- 3:23A
- 3:23and
- 3:23M,
- 3:24C
- 3:24A
- 3:24M
- 3:25Consumer
- 3:25and
- 3:25retail
- 3:25group
- 3:25was
- 3:26leading
- 3:26us
- 3:26with
- 3:26that
- 3:27question,
- 3:27which
- 3:27is
- 3:28why
- 3:28would,
- 3:28why
- 3:29would
- 3:29the
- 3:29CPG
- 3:30sign
- 3:30up
- 3:30for
- 3:30this?
- 3:30Like,
- 3:31I,
- 3:31I
- 3:31don't,
- 3:32I
- 3:32don't
- 3:32think
- 3:32if
- 3:32I'm
- 3:33a
- 3:33cpg,
- 3:33I
- 3:33don't
- 3:33think
- 3:34I
- 3:34would
- 3:34and
- 3:34I
- 3:34honestly,
- 3:35I
- 3:35think,
- 3:36you
- 3:36know,
- 3:37for
- 3:37me
- 3:37this,
- 3:38I
- 3:39hate
- 3:39to
- 3:39say
- 3:39it,
- 3:39but
- 3:39this
- 3:39just,
- 3:40and,
- 3:40and
- 3:41fair
- 3:41play
- 3:41to
- 3:41Walmart
- 3:42for
- 3:42doing
- 3:42it
- 3:42and
- 3:43this
- 3:43just
- 3:43feels
- 3:43like
- 3:44a
- 3:44way
- 3:44to
- 3:44squeeze
- 3:45more
- 3:45incremental
- 3:46money
- 3:46out
- 3:46of
- 3:46your
- 3:46vendor
- 3:47community.
- 3:48Because
- 3:49if,
- 3:49like,
- 3:49if
- 3:49I'm
- 3:49a
- 3:50vendor,
- 3:50it's
- 3:50not
- 3:50hard,
- 3:51I
- 3:51mean
- 3:51it's
- 3:51not
- 3:52hard
- 3:52to
- 3:52find
- 3:52Walmart
- 3:53shoppers.
- 3:53It's
- 3:53really
- 3:53not
- 3:54through
- 3:54third
- 3:54party
- 3:54research
- 3:55firms,
- 3:55it's
- 3:55not,
- 3:55I
- 3:56mean,
- 3:56maybe,
- 3:57maybe
- 3:57there's
- 3:57occasionally
- 3:58somebody
- 3:58that's
- 3:58lying,
- 3:58but
- 3:59for
- 3:59the
- 3:59most
- 3:59part
- 3:59you
- 3:59can
- 4:00find
- 4:00somebody.
- 4:00And
- 4:01you
- 4:01know,
- 4:02and
- 4:02so
- 4:02like
- 4:02why,
- 4:03why,
- 4:03and
- 4:03so
- 4:03if
- 4:04that's
- 4:04the
- 4:04case,
- 4:05if
- 4:05I'm
- 4:05a
- 4:05cbg,
- 4:06why
- 4:06do
- 4:06I
- 4:06need
- 4:06Walmart
- 4:07to
- 4:07help
- 4:07me
- 4:08design
- 4:08tests
- 4:09for
- 4:09new
- 4:09products?
- 4:10And
- 4:10the
- 4:10other
- 4:10part
- 4:11I
- 4:11don't
- 4:11like
- 4:11about
- 4:11this,
- 4:12which,
- 4:13which
- 4:13is
- 4:14different
- 4:14than
- 4:14the
- 4:14reasons
- 4:15that
- 4:15A
- 4:15and
- 4:15M
- 4:15gave
- 4:16for
- 4:16not
- 4:16liking
- 4:16it
- 4:16or
- 4:17potentially
- 4:17not
- 4:17liking
- 4:17it,
- 4:18is
- 4:18I
- 4:19don't
- 4:19want
- 4:19to
- 4:19give,
- 4:20I
- 4:20don't
- 4:20want
- 4:20Walmart
- 4:21to
- 4:21get
- 4:21insight
- 4:22into
- 4:22the
- 4:22data
- 4:23that
- 4:23I'm
- 4:23collecting
- 4:24on
- 4:24what's
- 4:24working
- 4:24and
- 4:25not
- 4:25working
- 4:25with
- 4:25my
- 4:25new
- 4:26product
- 4:26development
- 4:26because
- 4:27then
- 4:27they
- 4:27could
- 4:27go
- 4:28and
- 4:28take
- 4:28that
- 4:28and
- 4:28put
- 4:28that
- 4:29into
- 4:29their
- 4:29own
- 4:29private
- 4:29label
- 4:30development.
- 4:30Why
- 4:31would
- 4:31I?
- 4:31But
- 4:31they're
- 4:31going
- 4:31to
- 4:31do
- 4:32that
- 4:32anyway,
- 4:33right?
- 4:33I
- 4:33mean
- 4:34they're
- 4:34gonna
- 4:34get
- 4:34it,
- 4:35they're.
- 4:35Not
- 4:35gonna
- 4:35have
- 4:36your
- 4:36research
- 4:36data,
- 4:36they're
- 4:37not
- 4:37gonna
- 4:37have
- 4:37your
- 4:37feedback
- 4:37on
- 4:38your
- 4:38products?
- 4:38No,
- 4:39they're
- 4:39just
- 4:39gonna
- 4:39know
- 4:39what's
- 4:40selling
- 4:40and
- 4:40what's
- 4:40not
- 4:41at
- 4:41the
- 4:41end
- 4:41of
- 4:41the
- 4:41day
- 4:41off
- 4:42the
- 4:42shelf
- 4:42and
- 4:43that
- 4:43might
- 4:43still
- 4:43spur
- 4:44them
- 4:44but
- 4:44like
- 4:45if
- 4:45you're,
- 4:45if
- 4:45you're
- 4:45doing
- 4:46some
- 4:46new
- 4:46recycled
- 4:47packaging
- 4:47or
- 4:47some
- 4:48new
- 4:48thing,
- 4:48you
- 4:48know,
- 4:49in
- 4:49terms
- 4:49of
- 4:49some,
- 4:50some
- 4:50new
- 4:51like
- 4:51label
- 4:52claim
- 4:52around
- 4:52like
- 4:53the,
- 4:53the
- 4:54Ozempic
- 4:54craze
- 4:55or
- 4:55whatever,
- 4:55they're
- 4:55gonna
- 4:55get
- 4:55insight
- 4:56into
- 4:56that
- 4:56more
- 4:56quickly
- 4:57than
- 4:57they
- 4:57would
- 4:57otherwise
- 4:58and
- 4:58they
- 4:58could
- 4:58put
- 4:58that
- 4:58in
- 4:59their
- 4:59private
- 4:59label
- 4:59development.
- 5:00So,
- 5:00so
- 5:00maybe
- 5:01I'm,
- 5:01I'm,
- 5:01maybe
- 5:01I'm
- 5:01missing
- 5:02something
- 5:02but
- 5:03I
- 5:03don't
- 5:03know.
- 5:03The
- 5:03merchant
- 5:04had
- 5:04in
- 5:04me
- 5:04is
- 5:04like
- 5:05good
- 5:05job
- 5:05Walmart.
- 5:05You
- 5:06can
- 5:06press
- 5:06them
- 5:06into,
- 5:07you
- 5:07know,
- 5:07spending
- 5:08more
- 5:08money
- 5:08with
- 5:08you
- 5:09but
- 5:09at
- 5:09the
- 5:09end
- 5:09of
- 5:09the
- 5:09day
- 5:10if
- 5:10I'm
- 5:10a
- 5:10cpg,
- 5:10I'm
- 5:11like
- 5:11treading
- 5:11really
- 5:11lightly
- 5:12here
- 5:12and
- 5:12I'm
- 5:12putting
- 5:13the
- 5:13minimum
- 5:14expected
- 5:14commitment
- 5:15into
- 5:15this
- 5:16program
- 5:16with
- 5:16Walmart.
- 5:17That's
- 5:17what
- 5:17I
- 5:17think.
- 5:17Yeah.
- 5:18Oh
- 5:18I
- 5:19think
- 5:19there's,
- 5:19I
- 5:19think
- 5:19there's
- 5:20so
- 5:20much
- 5:20more
- 5:20opportunity
- 5:21to
- 5:21like
- 5:22I
- 5:22just
- 5:22as
- 5:22a
- 5:22Walmart
- 5:23plus
- 5:23member.
- 5:24Like
- 5:24I
- 5:24think
- 5:24there's
- 5:24so
- 5:25many
- 5:25more
- 5:25opportunities
- 5:25to
- 5:26capture
- 5:26like
- 5:27that
- 5:27upper
- 5:27income
- 5:28demographic
- 5:28and
- 5:28I
- 5:29do
- 5:29think,
- 5:29I
- 5:30think
- 5:30that
- 5:30there's
- 5:30more
- 5:31to
- 5:32knowing
- 5:32you
- 5:33have
- 5:33a
- 5:33Walmart
- 5:34shopper,
- 5:34especially
- 5:35in
- 5:35grocery
- 5:37and
- 5:37understanding
- 5:38what
- 5:38their
- 5:38purchasing
- 5:39behaviors
- 5:39are,
- 5:40what
- 5:40else
- 5:40they
- 5:41like,
- 5:41what
- 5:41other
- 5:42flavor
- 5:42profiles
- 5:43they
- 5:43like.
- 5:43Like
- 5:43I
- 5:43think
- 5:44there's
- 5:44a
- 5:44lot
- 5:44more
- 5:44data
- 5:45exchange
- 5:45that
- 5:46could
- 5:46be
- 5:46happening
- 5:46and
- 5:47you're
- 5:47right,
- 5:47I'm
- 5:47sure
- 5:47there's
- 5:48some
- 5:48hook
- 5:48in
- 5:48there.
- 5:49Just
- 5:49like
- 5:49with
- 5:49retail
- 5:50media
- 5:50like
- 5:50you
- 5:51have
- 5:51to
- 5:51be
- 5:51part
- 5:51of
- 5:52this
- 5:52program
- 5:52and
- 5:52pay
- 5:53us
- 5:53more
- 5:53money
- 5:53if
- 5:53you're
- 5:54going
- 5:54to
- 5:54be
- 5:54like.
- 5:54I'm
- 5:55sure
- 5:55there's
- 5:55a
- 5:55lot
- 5:55of
- 5:55nuance.
- 5:56In
- 5:56there
- 5:56but
- 5:56part
- 5:57of
- 5:57the
- 5:57vendor
- 5:57summit?
- 5:58Yes.
- 5:59I
- 5:59don't
- 5:59know.
- 6:00I
- 6:00think,
- 6:00I
- 6:00think
- 6:01it's
- 6:01worth
- 6:01exploring.
- 6:02I
- 6:02would
- 6:02like
- 6:02to
- 6:03see,
- 6:04I
- 6:04guess
- 6:05I
- 6:05just,
- 6:05it's
- 6:05something
- 6:05I
- 6:06want
- 6:06to
- 6:06follow
- 6:06and
- 6:06see.
- 6:06If
- 6:06we
- 6:07start
- 6:07to
- 6:07see
- 6:07this
- 6:07pick
- 6:08up
- 6:08as
- 6:08you
- 6:08know
- 6:08with
- 6:09the
- 6:09rebrand
- 6:09of
- 6:09the
- 6:09name,
- 6:10who
- 6:10knows,
- 6:10maybe
- 6:11it'll
- 6:11take
- 6:11off
- 6:11and
- 6:12what
- 6:12is
- 6:12it
- 6:12resilience
- 6:13or
- 6:13something
- 6:13there
- 6:14salience
- 6:15or
- 6:15something
- 6:16scintilla
- 6:17and.
- 6:19Chill.
- 6:20How
- 6:20can
- 6:20I
- 6:21forget
- 6:21that?
- 6:21Yeah,
- 6:22yeah.
- 6:22My,
- 6:23my
- 6:23bet.
- 6:23If
- 6:23I
- 6:24was
- 6:24a
- 6:24betting
- 6:24man
- 6:24I
- 6:24would
- 6:25say,
- 6:25I
- 6:25would
- 6:25say
- 6:26we'll
- 6:26never
- 6:26hear
- 6:26hear
- 6:27about
- 6:27this
- 6:27headline
- 6:27again.
- 6:28That's
- 6:28what
- 6:28I
- 6:28think.