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288: Pursuing Customer Delight (Yoav Shapira)
Yoav Shapira, an Engineering Manager at Facebook with a long history in Boston startups, discusses early technology choices for startups, balancing product needs/wants with technical limitations, the role of Capital-D 'Design', and common startup advice.
CarGurus
HubSpot
Happier
Jana
David Cancel on Giant Robots
thoughtbot Playbook
Internet Access a Basic Human Right
Building a Crucial Conversations Culture at Facebook
Managing Unconscious Bias
Yoav on Twitter
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