Latest / The Diary of a CFO / Beyond the Numbers: Leadership Lessons from Three-Time Nonprofit CFO, Teri Kozub
Transcript
- 0:00Meet Terry Kozub, a three -time CFO with 33 years
- 0:03of experience in the nonprofit sector. She currently
- 0:06serves as chief financial officer at Community
- 0:08Legal Services of mid Florida, overseeing accounting,
- 0:11IT, risk management, and strategic planner with
- 0:13a strong financial foundation. Let's jump into
- 0:17the episode. Welcome back to the Diary of a CFO
- 0:20podcast. The podcast where finance leaders share
- 0:23the lessons, challenges, and wins that shape
- 0:25their careers, as well as their organizations.
- 0:28Today, I'm your host, Waseea Camon, and I'm delighted
- 0:30to have with me, Terri Coza. Welcome to the show,
- 0:33Terri. Thank you. Good morning. Glad to be here.
- 0:36Awesome. Me too, because you have such an extensive
- 0:39experience. I can't wait to dive in. So why don't
- 0:42you start with telling us about your journey
- 0:44and the story behind how you find yourself here
- 0:47today in your current role? It's been a good
- 0:49journey. Not always a straight line. I don't
- 0:51think it's ever a straight line. I actually realized
- 0:54this morning that my middle child has turned
- 0:5733. So I've been in this business for 33 years
- 1:00now in the nonprofit side, doing a little bit
- 1:02of accounting and finance before that. But absolutely
- 1:06has been a, it's been a journey of just adventure
- 1:09and wonder and awe. I never knew I wanted to
- 1:13work in the nonprofit world. I knew I wanted
- 1:15to make the world a better place. So I didn't
- 1:18realize that those actually very much go hand
- 1:20-in -hand. I spent many years in nonprofit arts.
- 1:24I was at Ford's Theater. I was at Washington
- 1:27Performing Arts Society. You know, two just huge
- 1:30organizations in Washington, DC. Maybe not in
- 1:33size, but in prestige and honor and all that.
- 1:36So had a lot of great people I worked with there.
- 1:39Decided it was cold. Moved to Florida. ended
- 1:42up working with the Orlando Philharmonic and
- 1:45part of the Plaza Live. And then for some reason,
- 1:49and I'm really not sure why, but for some reason
- 1:51I went over to the more social services sector
- 1:54for a little bit. And I liked it, but it wasn't
- 1:57quite the same. And then I actually had a recruiter
- 2:00call me for this position at Community Legal
- 2:02Services. And again, it went back to that, you
- 2:04know, changing the world to make the world a
- 2:07better place. And it was just, it was a whole
- 2:09new adventure that opened up to me. Many, many
- 2:12years ago, I thought briefly about being a lawyer
- 2:14and I never took that journey, but now it's kind
- 2:19of cool that I'm alongside of those people and
- 2:21I'm alongside of people. I might not have a direct
- 2:25impact on the community. I know what I'm doing
- 2:28has a direct impact on the community. And that's
- 2:31huge. That means so much to me. Oh, that is awesome.
- 2:35It is rewarding because I started in for profit
- 2:37before coming into not for profit. And I've been
- 2:39not for profit now for almost four years. And
- 2:43it does make a difference when you know that
- 2:45the work you do, even though you still, you know,
- 2:49somehow in the numbers and things like that does
- 2:51contribute to have sustainable impact in the
- 2:54community. So glad you find yourself in not for
- 2:57profit. Now, the thing is, a lot of people think
- 2:59not for profit is easy. or easier? What do you
- 3:03have to say about that? Because I don't want
- 3:04it to come from me, but curious to hear. You're
- 3:0733 years, what have you learned about the interesting
- 3:11things, that surprising things people may have
- 3:14about being a CFO in a now for profit environment?
- 3:17Wow, that's a huge question. So let me start
- 3:20with the first of, it's easy and you're right,
- 3:23it's not. It's always a challenge. I think that's
- 3:27how you learn so much though. And that's how
- 3:29you grow is being a CFO isn't just, it's not
- 3:33just numbers. It's so much more than that. I
- 3:36have cleaned up rats from a basement as part
- 3:39of the CFO role. Look at your face. You know,
- 3:43I have, and I want to talk about some of this
- 3:46more later, but I've also, I've developed audio
- 3:49tours. I've, you know, looked at ways to help
- 3:52seniors that were not quite, you know, in line
- 3:55with what you would think we would be doing.
- 3:57So. There's, I think, one of the best things
- 4:01about working, especially for the smaller nonprofits.
- 4:03And when I say smaller, I mean under 20 million,
- 4:06you get to do a little bit of everything. You
- 4:08know, you, you really get to, you get to work
- 4:12at, you get to play with numbers. You get to
- 4:14look at the endowment account. How do you, how
- 4:16do you start an endowment? How do you grow an
- 4:18endowment? What's the budget look like? So you
- 4:20get to do all of those things, but with a nonprofit,
- 4:22there's also so many other pieces that come in
- 4:26from you because if people don't know where a
- 4:29task fits, it fits under the CFO. So yes, that's
- 4:35got y 'all. It is a catch all, but that's, that's
- 4:38also a good thing. So I think that was the first
- 4:40part of your question. Then you asked a second
- 4:42question. Kind of tag on to it. What are some
- 4:45of the things about being a CFO that might surprise
- 4:47people? That I count on my fingers. I used to
- 4:52think it was only me in the last week. I saw
- 4:54someone's doing this and like, they're counting
- 4:56on their fingers. So that's definitely surprising.
- 5:00I think another thing is surprising, and I've
- 5:02already mentioned this, the whole idea is that
- 5:04numbers isn't what we do all day. Numbers provide
- 5:07us information, but as a CFO, we need to be at
- 5:11the table with the other leaders in the organization,
- 5:14having influence, thinking strategically on how
- 5:17do I move my organization forward? So while the
- 5:20numbers are important, you know, we're looking
- 5:23at historical numbers often, we also need to
- 5:25look forward and think what do we need to do
- 5:28to prepare for the future? And then the last,
- 5:31kind of the third thing I guess I would say is
- 5:33we're actually kind of funny sometimes. They're
- 5:35like, oh, you're a boring accounting person or
- 5:38whatever. Not that accounting people are boring
- 5:40either, but you know, they always think we're
- 5:42very reserved and buttoned up. And we're not,
- 5:46I mean, you're a perfect example of that and
- 5:48we're just like everybody else. Yes. Yes. Thank
- 5:52you so much for sharing. I'm curious to hear,
- 5:55especially since you've been a CFO three times,
- 5:58I'm curious to understand how did you grow into
- 6:01the role of CFO? Like what was that first CFO
- 6:04experience like versus the second versus the
- 6:07third one? How did you prepare maybe differently
- 6:09or how did you lend the role maybe differently?
- 6:12The first By the time I became a CFO, I was beyond
- 6:18blessed, beyond fortunate. Someone took a chance
- 6:21on me. I had had Hunter reach out to me, and
- 6:24this was at Washington Performing Arts Society.
- 6:27I didn't really know what a CFO was. I knew they
- 6:29did a lot of different things. And I think I
- 6:32came in cheap, compared to the other person with
- 6:35all those years of experience. They hired me,
- 6:37and then it's like, now what do I do? Because
- 6:40it really was a... You know, oftentimes in the
- 6:43nonprofit world, especially I think you do learn
- 6:45on your own. You learn as you're doing the job
- 6:47and you just kind of figure out what needs to
- 6:50be done and you reach out to people and you get
- 6:52them to help. Since then, you know, the CFO,
- 6:56I would say each time it's gotten easier until
- 6:59I got into this position I'm currently in because
- 7:02it was a whole new role. It wasn't. nonprofit
- 7:04arts anymore, and it was a bigger question. And
- 7:07I remember the first day, our chief, one of the,
- 7:09like in the first week, our chief program officer
- 7:11came to me and she's like, she starts asking
- 7:14me this huge question. And I'm just thinking
- 7:16how that, nevermind what I know. I had no idea.
- 7:22And again, I think that's what keeps it interesting.
- 7:24That's what keeps you coming back is that I'm
- 7:27going to learn more. I'm going to do more. I'm
- 7:29going to, I'm going to learn something new. I
- 7:31had. I had no idea about the law or anything,
- 7:35how to serve people, how to serve clients. And
- 7:38believe me, I still don't know, I know the tip
- 7:40of the iceberg, not even that much, but it's
- 7:42just, it's always evolving. The role is always
- 7:46evolving. And I think especially now as you move
- 7:49more into IT and cybersecurity risk and, you
- 7:52know, it's like, I know all those, those, you
- 7:54know, normal things to do, but you just have
- 7:56to keep staying on top of things. There's a lot
- 8:00of bad people out in the world and that just
- 8:03infuriates me because it's like if they would
- 8:05just shift and do good things, what a better
- 8:07place. It will be so much better. Yeah. Yeah,
- 8:10but that's not going to happen. So it comes back
- 8:11to how can I make the world a better place? So
- 8:14you learn what cybersecurity risks are and you
- 8:17learn how to work through those. And, you know,
- 8:20it's not, it's one of those, a lot of it's not
- 8:22that hard. It's just being meticulous, paying
- 8:25attention. Yes, because in your current role,
- 8:28you oversee IT and risk management. And I'm pretty
- 8:32sure maybe in your first role, you were not necessarily
- 8:34overseeing IT and maybe were just finance and
- 8:37accounting. So the role is the plate is definitely
- 8:40getting larger. So what has been your go -to
- 8:43move to, you know, getting to that kind of situation
- 8:46and take over and being able to learn to be able
- 8:49to lead effectively other functions that maybe
- 8:53like you were not an expert in, but now you have
- 8:56to lead them. That's a huge question. We can
- 8:59talk about that for all day. To me, the biggest,
- 9:02there's a few things. You need to have smart
- 9:05people, and then you need to be able to trust
- 9:07that they're smart and trust that they're doing
- 9:09their job. And that open communication, my director
- 9:14of IT, she keeps me informed. I don't tell her
- 9:17how to do her job. I don't know how to do her
- 9:19job. You wouldn't know how to do it. She knows
- 9:22how to do her job, but she comes to me when there's
- 9:25a problem. We talk about things. We talk about
- 9:27how do we move forward if there's a problem because
- 9:30it comes down to making decisions and taking
- 9:32risks. What are you balancing? What are you going
- 9:35to, if you choose path A instead of path B, what
- 9:39does that mean? So it's really just trusting
- 9:42them and allowing them to do their job and also
- 9:45allowing for mistakes. I have made some really
- 9:48stupid mistakes in my career. Some of them lack
- 9:51of judgment or lack of experience and some just,
- 9:55I made a mistake that day, you know. So, but
- 9:59you have to allow yourself grace and I think
- 10:01other people grace and just mistakes are going
- 10:03to happen. So you just move forward with that.
- 10:06And then the one other thing I think that's really
- 10:09important is conversations and talking with people.
- 10:13Because if I hire a really good IT person, but
- 10:16they can't tell me what's going on, that doesn't
- 10:19do me any good. You need, they need to be able
- 10:22to talk English to me, just like I need to be
- 10:24able to take my financial statements and explain
- 10:26them to somebody who's not. financial. So it's
- 10:29just that at ability to communicate meaningfully.
- 10:33Yeah. That's, um, I think that's really, really
- 10:36important. Great wisdom nuggets right there.
- 10:39Thank you so much for sharing. I'm curious right
- 10:42now, um, what would you say is the biggest challenge
- 10:45keeping you up at night and how are you navigating
- 10:48through it? The biggest challenge I'm going to
- 10:50since January, February has been uncertainty.
- 10:54What's happening tomorrow. what's going to happen
- 10:57next week. We have a lot of government funding,
- 11:03as I'm sure a lot of nonprofits do, and it's
- 11:05just always trying to plan what's going to happen.
- 11:09So there's uncertainty. If you know what's going
- 11:12to happen and you know, oh, I'm going to get
- 11:13this much money every year, some of you might
- 11:16go up a little or down a little, that's easy
- 11:18to plan for. But this past year has been really
- 11:21tough because not only were we looking at current
- 11:24year funding, but also now we're looking at next
- 11:27year's funding and now there's a possible shutdown
- 11:29coming. So there's a whole lot of uncertainty.
- 11:32best way to prepare for that is, you know, accept
- 11:36what you can't control. We know we can't control
- 11:38everything. So if I can't control everything,
- 11:40what can I do to prepare for the future? And
- 11:43you prepare for the worst and you just expect
- 11:45the best. I was reminded of that this past week.
- 11:50I was at a conference for Legal Services Corporation.
- 11:53I met this brand new CFO. She's about 20 years
- 11:56younger than me. And she was like, your attitude
- 11:59the first day, it was just terrible. You were
- 12:02doom and gloom. And you know what? She was right.
- 12:05I let myself go down there and it's, and it's
- 12:09refreshing to hear somebody so much younger than
- 12:11you say, you know, be optimistic. You, you know,
- 12:14we're going to get through this. And that was,
- 12:16that was really cool. That was just neat to,
- 12:19to hear that from someone else, from someone
- 12:22who didn't know me that well, but Um, obviously
- 12:25I was not giving off a good vibe that day. But
- 12:28it's also a good reminder of the power of having
- 12:32a community and people around you. Cause I feel
- 12:34like being a CFO can be a little lonely, but
- 12:37sometimes you're the only finance person talking,
- 12:41um, to other non -finance people. I just feel
- 12:44like it's maybe isolating. I'm just curious to
- 12:46hear, you know, you've been a CFO three times.
- 12:49So curious to hear if you do feel like. being
- 12:51a CF on exec, a top executive period is kind
- 12:54of lonely. And how do you bridge the gap? How
- 12:57do you build a community around you? Um, I think
- 13:01it is, you know, I don't know if I've ever really
- 13:05used that word lonely, but I know I have felt
- 13:07that way, felt a little bit of isolation because
- 13:11you come off and so much of what you do, you
- 13:15can't talk about because it's people. So much
- 13:19of what you do, you can't talk about because
- 13:20there is some bad news and you're trying to process
- 13:23it and deal with it. And then a lot of people
- 13:26just don't understand what you're doing. So it
- 13:28goes back to, I think just what you said, you
- 13:30know, building a community, building teams you
- 13:34can trust and not just, we've worked on this
- 13:36so much at Community Legal Services, not just
- 13:39the team that you manage. but also that team
- 13:42across the chiefs, you know, all of our, all
- 13:45of the chiefs, the human resources officer, the
- 13:47program officer, the executive officer, the growth
- 13:50officer, we all need to be a team as well. And
- 13:54while they might not understand the everything
- 13:56behind the numbers, the chief executive officer
- 13:59certainly does, but you know, not everyone's
- 14:01going to understand. all of the things you're
- 14:03going through my head, but they can understand
- 14:05the frustrations I'm feeling. They can understand
- 14:07the impact of everything that's happening. So
- 14:11I think, you know, kind of having those work
- 14:13communities, and then I'm also a big outside
- 14:16of work community person. Communities are important,
- 14:19whether it's people with similar, you know, values
- 14:23and goals and fun activities to do outside of
- 14:26work, or if it's networking groups. But I hate
- 14:30neck working, so that's probably not the best
- 14:32example. But, you know, it's just, it's always
- 14:35good to like already go to these conferences.
- 14:38Again, I'm not a, I'm not a big conference person.
- 14:40I met three or four people who it's like, wow,
- 14:44now when I have a question, I can go to them
- 14:47and I can lean on them. And that's really, that's
- 14:50reassuring too. So I think just the more you
- 14:53can build up connections and build those strong
- 14:56relationships. And you don't always have to agree.
- 15:00It's really okay to disagree, but then you just
- 15:04kind of, you work together. And I think often
- 15:07we build a stronger idea when we come from different
- 15:12sides and different perspectives. And then let's
- 15:14build it up to make it good. That's very true.
- 15:17That's very powerful, too, is the fact that we
- 15:20don't all have to agree. And I read a book couple.
- 15:23Actually, a couple years ago, it was called Unstuck
- 15:26and Stoppable by Janine Brown. And she was talking
- 15:28about the idea of a personal board of directors.
- 15:31My first time hearing it. And she was like, you
- 15:34know, companies have board of directors. You
- 15:36should also have one and make sure that is diverse
- 15:38in terms of not just finance people. You need
- 15:41maybe a lawyer, a CEO. And it went back to what
- 15:44you just said, having different perspectives.
- 15:48Right. You may not always agree, but it definitely
- 15:50make you a stronger as an executive period, but
- 15:53being able to have better decisions because people
- 15:56are coming from different angles and challenging
- 15:58you differently as well. So that has been very,
- 16:01I'd be very grateful for that because I expended
- 16:05my personal board of directors since, and I've
- 16:07been mentioning it everywhere I go because it
- 16:10does feel sometimes lonely. Yeah. I really liked
- 16:14that idea. One of the. I know you haven't asked
- 16:18this, and I guess I'm just going to volunteer
- 16:20it. One of the things that I really wish I had
- 16:24done, I never had a mentor. You know, when I
- 16:26started in this business years ago, I remember
- 16:29when I said, oh yeah, I'm in nonprofit arts,
- 16:31people looked at me and they're like, oh, I want
- 16:33my kids to go into a field that pays. Or, you
- 16:36know, that's not a respectable job or whatever.
- 16:38There was never anyone there. I never had a mentor.
- 16:41So I, I would love if I could have one redo in
- 16:45my, in my professional life, find a mentor. And
- 16:48I think that goes very much in line with, I like
- 16:51the board of directors. I do now that I'm a little
- 16:53bit older. I think I'm too old for a mentor,
- 16:56but a board of directors, that's, I. I want to
- 16:59follow up on that. That's great. Oh yeah, for
- 17:02sure. We'll definitely drop the link in the show
- 17:04notes too, but it's something that, especially
- 17:07as women in finance, because there is the role
- 17:09of the CFO being a law and then being a woman
- 17:12in executive leadership can also come with its
- 17:14own set of challenges. So definitely surrounding
- 17:18yourself with the right people has been very
- 17:20comforting for me at least. But thanks for sharing.
- 17:24I've always been into, you know, mentoring or
- 17:27whatever. So I'm like, oh, you never had a mentor.
- 17:31So right now you don't have a mentor. I'm curious.
- 17:35But are you a mentor to somebody else? I haven't
- 17:38done that. I should. I've definitely given people
- 17:42advice and kind of said, well, this is what I
- 17:44would do or this is how I would handle it. I
- 17:45recently had somebody who, again, is like this
- 17:49job number two out of college. And she was like,
- 17:51you always know so much, you know what to say.
- 17:53And I just was like, I've been doing this forever.
- 17:56It's like I'm older than your parents, but you
- 18:00know, it goes back to diversity. I think age
- 18:02diversity, it's just one form of diversity. And
- 18:08personally, I think the more we can embrace diversity,
- 18:11we just... come across with better ideas and
- 18:14better solutions. Yes, we do. I agree. I agree.
- 18:19I'm curious now about maybe the best project
- 18:22you worked on or, you know, maybe something because
- 18:27I think you started an endowment from scratch
- 18:29and the idea of endowment is Well, when I got
- 18:34it not for profit, I was like, wait, what? How
- 18:36does it work? So maybe you can share something
- 18:38around that because it's one of those things
- 18:41that don't exist in for profit. So the other
- 18:44question I want to hit on up first though on
- 18:46the favorite project, it had nothing. absolutely
- 18:50nothing to do with Five Yet's. And I think that's
- 18:53part of why it was my favorite. And then part
- 18:55of it is because I think it actually was super
- 18:56successful. When I worked at Ford's theater twice,
- 18:59actually, and the second time I worked there,
- 19:03I was director of finance administration, which
- 19:05is the same. I was like the deputy director or
- 19:07one of the deputy directors. So that's the same
- 19:10as being a CFO, even though the title is not
- 19:13quite the same. We were looking at ways to diversify
- 19:16revenue and diversify income. And somebody had
- 19:18said, hey, I heard this was many years ago. We'll
- 19:21leave it at that. So audio tours were still a
- 19:24very new thing. And someone was like, let's start
- 19:25an audio tour. Terry, why don't you do it? Because
- 19:29you're trying to make more money for us. I didn't
- 19:31know what an audio tour was. So we had to do,
- 19:35we did an audio tour. And I like museums. I'm
- 19:39not a museum person. I don't read all the signs.
- 19:42So I'm in charge of making an audio tour for
- 19:45a museum that's attached to Ford's theater. It
- 19:47was great. It was great. Cause you actually can
- 19:50hire companies and hire writers and all of that.
- 19:53So it was more of a managing the project. But
- 19:55you know, that's, I think that's my kind of thing.
- 19:58Had I been in a for -profit world than a bigger
- 20:01company, I would have never had that opportunity.
- 20:05So that's just really, that's really kind of
- 20:08cool. You know, all because you didn't narrate
- 20:10like when you said, oh, you're the one reading
- 20:12the thing though. Oh, no, no. I got to, we got
- 20:15to hear like audio tapes of the people reading
- 20:18and all that. We could decide the voices and
- 20:20everything. And then about half way through and
- 20:22said, we need a kid's version of this too. So
- 20:25there's things like that that are always a lot
- 20:28of fun and you never know what the day is going
- 20:30to bring. Uh -huh. Nice, nice. And then the endowment.
- 20:35Can you give us the endowment 101? Because I'm
- 20:40interested in doing that. But you know, since
- 20:42you're here, I'm like, okay, why not teach me?
- 20:45So endowments are interesting. I've never been
- 20:48at a nonprofit without an endowment until Community
- 20:50Legal Services. And you know, we're about to
- 20:52celebrate 60 years. So it seems like it was time.
- 20:56We actually got a gift from Mackenzie Scott.
- 21:01gazillionaire we had a gift from her it's been
- 21:03a few years now and it wasn't huge it was a couple
- 21:07million dollars which you know and I know her
- 21:09gifts range from you know a million to 70 million
- 21:13I think was yesterday's headline so they range
- 21:16all over but her instructions with the gift were
- 21:19do something you've never been able to do So
- 21:22for us, and for me, it's like, we need to build
- 21:25an endowment. And at first people are like, oh,
- 21:26let's do this, let's do that. And then it's like,
- 21:28no, we've never been able to do this. You know,
- 21:30there's never enough money that you can just
- 21:33set aside this other piece of money and say,
- 21:35I'm never going to touch that. And I just want
- 21:37it to grow. So that's where our endowment came
- 21:40from. It was a beautiful thing. It wasn't, I
- 21:43don't want to say it wasn't work on our part,
- 21:44because I think that she gives to companies that
- 21:47do, they've already done the work. And she's
- 21:51acknowledging it. So lots of work on our part,
- 21:54but nothing to really not to actually put the
- 21:56money in the bank. Okay. And for people who don't
- 22:00understand how, what an endowment is or like,
- 22:05what are the benefits of an endowment for an
- 22:08organization? Can you please share some one -on
- 22:11-one nuggets here? Yeah. So the endowment is
- 22:16really just an account. Simple terms, it's set
- 22:20aside. You don't use it for day -to -day operations.
- 22:22You don't use it for anything really. The goal
- 22:25is to actually be putting money into it. It's
- 22:27also invested very conservatively. And the goal
- 22:32is for that money to always be there for it to
- 22:33be in, I can't say that word, perpetuity. Have
- 22:38it around forever. One of the good... pieces
- 22:41of an endowment is actually use it as a, as a
- 22:44marketing campaign almost for your fundraising
- 22:46efforts, you know, to do it, to have a whole
- 22:48legacy program where this, this sounds terrible,
- 22:52but when people pass away, you know, to, to benefit
- 22:56financially from, from them as well, where, you
- 22:59know, maybe they give 10 ,000, maybe they give
- 23:0150 ,000, but many people don't have kids or family
- 23:04or whatever, and they need someone to give their
- 23:06money to. So. It's great for that, but that's
- 23:11one way that you can build it. And I can't believe
- 23:13I just went down that tangent, but you just want
- 23:15to build it. And you hear about these huge schools
- 23:17that have hundreds of millions in their endowments.
- 23:21Yeah, most of us don't live like that. We have,
- 23:24you know, one to 10 million in our endowment.
- 23:27And when it gets that big, then you can maybe
- 23:29fund a position from it if you have a $10 million
- 23:32endowment, you know, take some of the earnings
- 23:34and use it towards some sort of operation. But
- 23:37mostly you're just putting that money away, not
- 23:41even for a rainy day, but just putting that money
- 23:43away so that your organization will always have
- 23:46a legacy, will always exist. Wow. Thank you so
- 23:50much for sharing because it's one of those things
- 23:53that we don't always understand from, you know,
- 23:55reading the business news and things that we
- 23:57hear the name, the term, but we don't always
- 24:01know what it means. And especially when we go
- 24:03back to how we said earlier, the uncertainty
- 24:06going on right now, those organizations that
- 24:09have endowment do have an advantage, right? Oh,
- 24:13yes, very much so. Yes. So what would you say
- 24:17is one? piece of wisdom that you pass along to
- 24:21the next generation of finance leaders. To be
- 24:24a sponge, to really learn everything you can,
- 24:26whether it's about your role or another role,
- 24:29and to not shy away from the opportunities, to
- 24:33not shy away from the audio tours or from going
- 24:37to, we do a lot of outreach events at community
- 24:39legal services, you know, where we're going out
- 24:41into the community. You meet the people you're
- 24:44serving. And so many times in finance, you get
- 24:47pulled back and you're behind this wall and nobody
- 24:50sees you and you don't know who you're serving.
- 24:52So to really become a part of the organization,
- 24:56then you know its values. You know what people
- 24:58are working on. You know what breaks their heart.
- 25:01And you know what drives them and keeps them
- 25:03up at night. And that just makes you so much
- 25:06better in your role. Wow. So good. Thank you.
- 25:12I know we're getting to the end, so I'm just
- 25:14going to ask you two more questions. So what's
- 25:16your favorite quote and why? So my favorite quote
- 25:20is not technically a quote, but I'm going to
- 25:22use it as a quote. Speak up for those who cannot
- 25:25speak for themselves, for the rights of all who
- 25:27are destitute. That's actually from the Bible.
- 25:31It's Proverbs 31, 8, and it's just... There's
- 25:36so much, I know I'm all over the map, but there's
- 25:39so much in the Bible, especially in like Proverbs,
- 25:42that is about justice for all, for everyone.
- 25:45And that it's our responsibility to look out
- 25:48for each other, to make sure everything, as much
- 25:52as we can to make sure life is fair. We're taking
- 25:56care of other people. You know, it's one thing
- 25:58to say, oh yeah, you know. Hope you're well,
- 26:03stay warm and all of that, but if you don't give
- 26:04your coat, then how are you helping them stay
- 26:07warm? So if you don't give them legal services,
- 26:11how are you helping them? You can't say, oh,
- 26:13I hope you get over your legal issues, but you
- 26:16have to speak up for them. These people, the
- 26:19people that we serve don't have voices in the
- 26:22courtrooms. So this has always been up there
- 26:24as one of my favorites. And since I've been at
- 26:26Community Legal Services, obviously that is so,
- 26:30important and it doesn't matter to me. You can
- 26:34believe or not believe or you can believe whatever
- 26:37you want, but you cannot question that statement
- 26:40to speak up for those who cannot speak for themselves
- 26:43for the rights of all who are destitute. Wow.
- 26:45So that must have been a full circle moment for
- 26:48you working where you are. So thank you so much
- 26:51for sharing. My last question will be, what's
- 26:54your favorite thing to do outside of work? I'm
- 26:56excited to know that one because you left DC.
- 26:59to come to Florida. So what are you doing on
- 27:02the weekends? Well, it's every now and then back
- 27:04in Virginia, but that's a whole other story.
- 27:07But I'm still working in Florida. I love to hike.
- 27:09So I like cooler weather. So I'm really looking
- 27:12forward to the next few months, but I like to
- 27:13hike. And, you know, if you hike, you get thirsty.
- 27:16So you have to drink beer. So that's all good,
- 27:18too. And other than that, and the reason I moved
- 27:20back up north is what everybody says, my friends
- 27:23and family. You know, those are those are certainly
- 27:26important to me, but have a super close family.
- 27:29Everybody's close. And that's why we're back
- 27:31up here. But so friends, family, hiking and beer.
- 27:34There you go. That's me. Good, good. Well, thank
- 27:38you. Thank you so much for being on the show.
- 27:40It was such a great conversation. Well, thank
- 27:43you. Thank you. You made it easy. Thank you.
- 27:47And that's it for today's episode of the Diary
- 27:49of a CFO. Thank you so much for tuning in. If
- 27:52you enjoyed the show, don't forget to like, review,
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