Hello From The Other Side with Brian Kramer
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Brian Kramer is in a whole new ballgame. After spending years on the dealership side, he has joined Cars.com as their EVP and GM of Accu-Trade. Michael Cirillo, Paul J Daly and Kyle Mountsier talk to Brian about this transition, and the issues that he’s now experienced on both sides. They also touch on haircuts, lead fatigue and pitch slapping.
What we talk about in this episode:0:00 Intro with Michael, Paul and Kyle
10:05 The schedule of the industry partner and the dealer, and their priorities, don’t always line up. Brian realized this when he was on the other side of phone…
The skinny
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