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Consulting Intangibles - Building Relationships

An excellent measure of long-term success is how much your customers like you. Thus, building relationships are a critical part of your job. You may have the skills to be able to stay busy without the "personal touch." However, life will be simpler when you create some advocates along the way.

Building Relationships Organically

Your primary focus should be solving problems. When you do this, it is hard for people to not be positively biased towards you. We have a hard time disliking those that remove our pain points. On the other hand, a doctor with a bad bedside manner may end up being an…

The skinny

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