Latest / HAVE FAITH LET IT BEGIN® / Finding Trust in Local Auto Repair: The 86 Auto World Story

Transcript

Finding Trust in Local Auto Repair: The 86 Auto World Story · HAVE FAITH LET IT BEGIN®

• 0:00
  All right, we'll do this in five, four, three, two.
• 0:05
  For the past couple of months here at Half Faith, Let It Begin,
• 0:08
  we have talked to you about a great place to go and bring your vehicle.
• 0:12
  So often you'll find yourself in a position where you're not sure who to rely on.
• 0:17
  What company is the best place to send your vehicle?
• 0:21
  Well, that is over and done with because today I'm honored to bring back onto
• 0:26
  our show for a two-day special.
• 0:29
  That's right. It's my main man, the Professor Nick, is back.
• 0:33
  Half-Faith, Let It Begin is here to talk about 86 Auto World. And it starts right now.
• 0:39
  Half-Faith, Let It Begin was something that I always wanted to do.
• 0:44
  On June 16th, 2018, a show designed for you, The Daily Commuter, went live.
• 0:49
  But what I didn't realize, that Half-Faith, Let It Begin would become a family.
• 1:00
  After my daughter was born, I was so excited in saying to myself,
• 1:04
  I can't wait for her to say, have faith, let it begin.
• 1:07
  Music.
• 1:35
  A show with motivational topics, inspirational stories, and personal testimony
• 1:40
  set out to change the world.
• 1:42
  A weekly show all about faith. Welcome to Have Faith. Let it begin.
• 1:48
  Here's your host, Angel Santana. Three, two, one.
• 1:54
  Hello, everyone, and welcome to Have Faith. Let it begin. We are welcoming you
• 1:57
  to this very special edition. It's a two-part edition.
• 2:01
  Nick is here for today, which is the 13th. And tomorrow, the 14th, it's a two-day special.
• 2:07
  Nick, welcome back, buddy. What's up? Hey, Angel. How are you doing?
• 2:11
  I'm good, man. It's always a pleasure to be on your show and talk to your audience. I'm excited.
• 2:17
  And I've been telling everybody you've been coming on. So even today,
• 2:20
  I said it. Yesterday, I should say I said it.
• 2:22
  So yeah, without further ado, let's talk about, this was your idea.
• 2:26
  And I want to throw that out. I've been working on a collaboration with the
• 2:30
  owner of 86 Auto World. but you also had an experience of your own.
• 2:35
  This way, it's not just coming from me.
• 2:38
  I don't want it to come across like it's biased. So by all means,
• 2:42
  take the reins and explain what we wanted to do today.
• 2:45
  Okay, sure. So I felt compelled to relay the story to your audience because
• 2:51
  we've all had the problem of something going wrong with our cars.
• 2:56
  And what do you do? Especially when you think it might be a major issue,
• 3:01
  Where do I go? Who do I trust?
• 3:05
  So I have had an issue. I have a 2010 Honda Accord, and it's got 233,000 miles
• 3:14
  on it. However, it runs very well.
• 3:17
  It runs well, but for about the last year and a half, I've been dealing with a check engine light.
• 3:23
  And the engine light, it's been coming, and it's been going.
• 3:26
  It comes on, stays on for a few days, maybe up to a week, and then it goes off.
• 3:33
  So I've kind of planned my yearly inspections around the engine light when it's off.
• 3:40
  I run and get the inspection sticker, and I figured, okay, now I'm good for another year.
• 3:45
  However, over the last, about the last two, three months, the engine light's
• 3:50
  been coming on and staying on.
• 3:52
  So whatever the issue was at the time, I said, well, there's no sense.
• 3:58
  They can't put this thing off anymore. I got to deal with it.
• 4:01
  So I had gone to, I was using an establishment and I took, I took it there and
• 4:09
  they told me what they thought it was.
• 4:13
  My catalytic converter was going now catalytic converter.
• 4:18
  It's not a cheap replacement part. No way.
• 4:21
  So, you know, and they gave me a price for the job. I said, okay.
• 4:29
  Being the way I am, I got to do my own research. I researched catalytic converters inside and out.
• 4:37
  And I took it to a few other places, got their opinion and, you know, prices from there.
• 4:45
  And then I, you know, I've never used 86 AutoWorld before.
• 4:49
  So, you know, but you've been talking about it. And I said, you know what,
• 4:54
  let's take it down to 86 and see what they say.
• 4:58
  Well, I have to tell you and your audience, it's the best thing I ever did.
• 5:05
  They diagnosed it for me. And I said, well, I actually found that I have two catalytic converters.
• 5:11
  And they were both on their way out.
• 5:13
  The car is 15 years old. My research told me the catalytic converter lasts between 12 and 15 years.
• 5:20
  So it kind of made sense that they were on their way out. But of course,
• 5:25
  if I didn't get it taken care of, the check engine light would have never went
• 5:29
  away and I would never be able to get the car cleared.
• 5:32
  So I had spoke with a mechanic there whose name is Rob.
• 5:38
  And I really, I mean, I put him through the wringer. I asked him a lot of questions.
• 5:43
  The guy was extremely knowledgeable.
• 5:47
  He didn't rush me. He answered all my questions.
• 5:52
  Never once gave me a sales pitch, you know, and, you know, I was back at the
• 5:58
  place three times before I decided I was going to do it.
• 6:01
  And just speaking with him three times, he came out from the garage and,
• 6:06
  and was glad to answer any questions I had.
• 6:09
  And, and the, and the young lady behind the desk, Tiffany, she's, she's, she's fabulous.
• 6:15
  She not only can, you know, takes care of kind of the administrative stuff and
• 6:18
  the building and everything.
• 6:20
  But she knows her stuff with the mechanics, with the car as well.
• 6:26
  She can answer questions too.
• 6:29
  Very polite, very respectful, and, you know, no sales pitch.
• 6:34
  So finally, you know, after like the third time...
• 6:39
  I took the leap of faith. You've heard that expression before.
• 6:44
  I believe that's the first time. No, I'm just kidding.
• 6:47
  You've heard that before. So just as we have faith in our Lord Jesus,
• 6:52
  I said, okay, I'm going to give 86 Auto a little faith here.
• 6:58
  Go ahead and do the job. I might add that their price for this was about $500
• 7:03
  less than any other quote that I got.
• 7:07
  They go the extra mile. they try to
• 7:10
  get the replacement part at the
• 7:14
  best price that they can get it and yeah i
• 7:17
  i went with it i brought the car i left the car
• 7:20
  i made the appointment the night before i i dropped the car off the next the
• 7:26
  next day they called me by early afternoon it was done both converters were
• 7:30
  replaced and i've been driving the car now for about this that's about a month
• 7:36
  ago now pretty close to a month and that check engine light hasn't come back on.
• 7:40
  As a matter of fact, I took the car back to them yesterday to get my inspection
• 7:44
  and it went in one, two, three.
• 7:48
  So I can tell your audience, even if you have a mechanic who you use, give 86 Auto a chance.
• 7:59
  Maybe something small if you'd like, but give them a chance.
• 8:02
  I promise you, you will not be disappointed.
• 8:06
  They were a real, they were a great place. And, you know, I'm really happy that I took them there.
• 8:11
  Now feel confident that anything that I need done, I can, I can take it there.
• 8:17
  Angel, any thoughts you have? I mean, I think that's a great story.
• 8:21
  And a lot of people don't know that the reason why this even all started was
• 8:24
  because my wife, we thought that her Honda, we have a Honda CRV,
• 8:28
  and her Honda was told by Honda dealership that it was an alternator.
• 8:33
  And we got prices of over $2,000.
• 8:37
  So I called 86 Auto World and they did a diagnostic, which Honda didn't even
• 8:42
  tell us there was such a thing.
• 8:43
  The diagnostic indicated that it was
• 8:46
  a battery which we had installed months ago
• 8:49
  with them and they said it wasn't the battery but it was guess what that was
• 8:53
  like what two months ago guess what is still running the car off a better battery
• 8:58
  and that alternator was never an issue so how do i how can we tie this all into
• 9:02
  a lesson well the best way to do it is there's trust here and trust takes years to build.
• 9:09
  We didn't have years to build the trust with 86 Auto World, but the seconds
• 9:13
  that we had with them was and will be a forever repair.
• 9:17
  And that is the key. It's building relationship and building trust.
• 9:21
  If you go to 86autoworld.com, you'll see that they have full service car care.
• 9:28
  Auto sales, and they do body work as well.
• 9:31
  They're located right on East Main Street in Middletown, New York.
• 9:35
  It's 86 Auto World. It's a full service repair and auto maintenance shop that
• 9:40
  will provide with a wide range of automotive services.
• 9:44
  They specialize in delivering the best high quality services at affordable prices,
• 9:50
  just like Nick said, and during convenient hours.
• 9:52
  They even offer oil changes, filter changes, tune-ups,
• 9:56
  tires, brakes, shocks, detailing, and more whatever
• 9:59
  your vehicle needs and or has professional wisdom that's
• 10:03
  needed and knowledgeable they have the staff to do
• 10:06
  it that is what 86 auto world brings
• 10:09
  to you nick bring us home yeah i again just a perfect ending angel i just you
• 10:16
  know give him a give him a chance give him a chance give him a shot i i really
• 10:21
  i promise you you will not be disappointed and you know maybe you can build
• 10:26
  another relationship with them.
• 10:28
  And they're very personable people.
• 10:31
  Now they know me, they call me by my first name. They get to know your first
• 10:35
  name very quickly and you'll feel very comfortable with them. Give them a try.
• 10:40
  Absolutely. And if you want, make an appointment with them. It's 845-281-0158.
• 10:45
  Again, that's 845-281-0158.
• 10:49
  Hours of operation right now are Mondays through Friday, 9 a.m.
• 10:53
  To 6 p.m., and they are closed on the weekends. They give themselves a break.
• 10:57
  Guys, let's finish off with a quick prayer. Heavenly Father,
• 11:01
  we thank you for a great episode because sometimes we need to hear about what's
• 11:05
  local. We need to know what we can trust.
• 11:07
  We put our trust and faith in you, and we are grateful that two gentlemen that
• 11:13
  have similar type of vehicles in the sense of brand,
• 11:18
  totally two different issues, and yet they had the best customer service.
• 11:22
  We pray that this business continues to thrive, and we hope that this message gets out to all of you.
• 11:28
  On behalf of all of us here at Have Faith, Let It Begin, thank you, Nick, for coming on.
• 11:33
  He's coming back tomorrow, guys, with an amazing personal testimony.
• 11:37
  You want to give him a 20-second teaser? What's on for tomorrow's episode?
• 11:40
  We're going to talk about Angel, how to build a relationship with Jesus.
• 11:45
  Ooh, that's tomorrow. Have a good one, everyone, and never forget,
• 11:49
  Have Faith, Let It Begin.
• 11:51
  Thank you for listening to Have Faith, Let It Begin. We'll be back tomorrow.
• 11:57
  Thank you for listening to another episode of Have Faith, Let It Begin.
• 12:01
  That's right, Ariel. We're done with another show, and it's always great to
• 12:04
  have this show with you, my love.
• 12:06
  You know, we're going to encourage each and every person to listen to our show every single weekday.
• 12:10
  That's right. You and I are going to help change the world. Do you think that you can do that for me?
• 12:16
  Huh? Yeah, you know you can.
• 12:19
  She does. We want to let you know. And yes, we encourage you to listen to our
• 12:23
  show each and every weekday. And it's going to be live at 730.
• 12:27
  Make sure you're subscribed to our show. Make sure you get ready.
• 12:30
  Fasten those seatbelts because Ariel and I and my family are going to bring
• 12:34
  you a new topic, a new story each every day, right?
• 12:39
  Isn't that right, Ariel? Yeah. And we...
• 12:43
  She's smiling at me. Guys, enjoy your day.
• 12:46
  Thank you for listening to Have Faithful Begin. We'll be back tomorrow.
• 12:52
  Music.