Latest / Around the House with Eric G®: Home Improvement Remodeling & DIY / 10 Questions to Ask Before You Hand Over Your Wallet to a Contractor

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10 Questions to Ask Before You Hand Over Your Wallet to a Contractor · Around the House with Eric G®: Home Improvement Remodeling & DIY

• 0:47
  Foreign.
• 0:50
  It's
• 0:51
  around
• 0:51
  the
• 0:51
  house.
• 0:52
  On
• 0:52
  this
• 0:52
  episode
• 0:53
  of
• 0:53
  around
• 0:54
  the
• 0:54
  House,
• 0:55
  I
• 0:55
  want
• 0:55
  the
• 0:55
  contractor
• 0:56
  to
• 0:56
  come
• 0:56
  out
• 0:56
  and
• 0:56
  go,
• 0:56
  that's
• 0:57
  120
• 0:58
  to
• 0:58
  $150,000
• 0:59
  project.
• 1:00
  And
• 1:00
  you
• 1:01
  go,
• 1:01
  okay,
• 1:02
  I
• 1:02
  can
• 1:03
  only
• 1:03
  spend
• 1:03
  140.
• 1:05
  Contractor
• 1:05
  goes,
• 1:06
  all
• 1:06
  right,
• 1:06
  I
• 1:06
  can
• 1:06
  do
• 1:07
  you
• 1:07
  a
• 1:07
  detailed
• 1:08
  bid.
• 1:08
  It's
• 1:08
  going
• 1:08
  to
• 1:08
  cost
• 1:09
  you
• 1:09
  400
• 1:09
  bucks,
• 1:10
  but
• 1:10
  I'll
• 1:10
  give
• 1:10
  that
• 1:10
  money
• 1:11
  to
• 1:11
  you
• 1:11
  and
• 1:12
  put
• 1:12
  it
• 1:12
  towards
• 1:12
  your
• 1:12
  deposit
• 1:13
  when
• 1:13
  you
• 1:13
  order
• 1:13
  it.
• 1:14
  That
• 1:14
  to
• 1:14
  me
• 1:14
  at
• 1:15
  this
• 1:15
  point
• 1:15
  is
• 1:16
  fair
• 1:17
  because
• 1:17
  they're
• 1:18
  going
• 1:18
  to
• 1:18
  have
• 1:18
  to
• 1:18
  take
• 1:18
  a
• 1:18
  work
• 1:19
  and
• 1:19
  itemize
• 1:20
  everything
• 1:20
  out,
• 1:21
  spend
• 1:21
  the
• 1:22
  time,
• 1:22
  put
• 1:22
  it
• 1:22
  down
• 1:22
  to
• 1:22
  give
• 1:23
  you
• 1:23
  a
• 1:23
  hard
• 1:24
  estimate
• 1:24
  for
• 1:25
  this
• 1:25
  project.
• 1:25
  Now
• 1:26
  they
• 1:26
  can
• 1:26
  give
• 1:26
  you
• 1:26
  allowances.
• 1:27
  They
• 1:28
  can
• 1:28
  go
• 1:28
  down
• 1:28
  and
• 1:28
  say
• 1:29
  kitchen
• 1:30
  cabinetry,
• 1:30
  $32,000.
• 1:32
  You
• 1:32
  see
• 1:32
  what
• 1:32
  I
• 1:32
  mean?
• 1:33
  And
• 1:33
  put
• 1:33
  some
• 1:34
  specs
• 1:34
  in.
• 1:34
  This
• 1:34
  is.
• 1:35
  This
• 1:35
  is
• 1:35
  black
• 1:35
  walnut,
• 1:36
  flat
• 1:37
  slab.
• 1:37
  When
• 1:37
  it
• 1:38
  comes
• 1:38
  to
• 1:38
  remodeling
• 1:39
  or
• 1:39
  renovating
• 1:40
  your
• 1:40
  home,
• 1:40
  there
• 1:41
  is
• 1:41
  a
• 1:41
  lot
• 1:41
  to
• 1:42
  know
• 1:42
  and
• 1:42
  we
• 1:42
  have
• 1:43
  got
• 1:43
  you
• 1:43
  covered.
• 1:45
  This
• 1:46
  is
• 1:46
  around
• 1:47
  the
• 1:47
  house.
• 1:48
  Welcome
• 1:48
  to
• 1:48
  the
• 1:49
  round
• 1:49
  the
• 1:49
  house
• 1:49
  show,
• 1:49
  the
• 1:50
  next
• 1:50
  generation
• 1:51
  home
• 1:51
  improvement.
• 1:52
  I'm
• 1:52
  Eric
• 1:52
  G.
• 1:53
  Thanks
• 1:53
  for
• 1:53
  joining
• 1:54
  me
• 1:54
  today.
• 1:54
  This
• 1:54
  hour
• 1:54
  is
• 1:55
  brought
• 1:55
  to
• 1:55
  you
• 1:55
  by
• 1:55
  our
• 1:55
  friends
• 1:55
  at
• 1:56
  Monument
• 1:56
  Grills.
• 1:56
  Check
• 1:57
  them
• 1:57
  out
• 1:58
  for
• 1:58
  the
• 1:58
  most
• 1:58
  ridiculous
• 1:59
  barbecue
• 2:00
  under
• 2:00
  900
• 2:00
  bucks.
• 2:01
  Yeah,
• 2:01
  it's
• 2:02
  something
• 2:02
  that
• 2:02
  everybody
• 2:03
  can
• 2:03
  afford
• 2:03
  out
• 2:03
  there.
• 2:04
  Check
• 2:04
  them
• 2:04
  out@monument.com
• 2:06
  today.
• 2:07
  I
• 2:07
  thought
• 2:07
  it
• 2:07
  is
• 2:08
  February.
• 2:08
  People
• 2:09
  are
• 2:09
  planning
• 2:09
  those
• 2:10
  big
• 2:10
  projects,
• 2:11
  whether
• 2:11
  it's
• 2:11
  a
• 2:11
  remodel,
• 2:12
  whether
• 2:12
  it's
• 2:13
  a.
• 2:13
  A
• 2:13
  big
• 2:13
  project
• 2:14
  like
• 2:14
  a
• 2:14
  deck
• 2:15
  or
• 2:16
  fence.
• 2:16
  And
• 2:17
  you
• 2:17
  don't
• 2:17
  have
• 2:17
  time
• 2:17
  and
• 2:18
  you're
• 2:18
  hiring
• 2:18
  a
• 2:18
  contractor.
• 2:19
  So
• 2:19
  I
• 2:19
  thought
• 2:20
  let's
• 2:20
  come
• 2:20
  up
• 2:21
  with
• 2:21
  my
• 2:21
  top
• 2:21
  10
• 2:22
  questions
• 2:23
  that
• 2:23
  you
• 2:23
  should
• 2:23
  ask
• 2:24
  before
• 2:24
  you
• 2:25
  hire
• 2:25
  that
• 2:25
  contractor.
• 2:26
  Now
• 2:27
  these
• 2:27
  are
• 2:27
  the
• 2:27
  things
• 2:27
  that
• 2:28
  I
• 2:28
  think
• 2:28
  that
• 2:28
  you
• 2:28
  need
• 2:29
  to
• 2:29
  know
• 2:29
  so
• 2:30
  you
• 2:30
  can
• 2:30
  make
• 2:30
  that
• 2:31
  decision
• 2:32
  on
• 2:32
  if
• 2:33
  they're
• 2:33
  legitimate,
• 2:34
  are
• 2:34
  they
• 2:34
  real?
• 2:35
  Are
• 2:36
  they
• 2:36
  giving
• 2:36
  you
• 2:36
  a
• 2:36
  decent
• 2:37
  project
• 2:38
  completion
• 2:39
  date,
• 2:39
  are
• 2:39
  they
• 2:39
  giving
• 2:40
  you
• 2:40
  all
• 2:40
  those
• 2:40
  little
• 2:40
  things
• 2:41
  and
• 2:42
  a
• 2:42
  fair
• 2:42
  price?
• 2:43
  So
• 2:43
  we're
• 2:43
  going
• 2:43
  to
• 2:44
  dive
• 2:44
  into
• 2:44
  this
• 2:45
  today.
• 2:45
  If
• 2:45
  you're
• 2:45
  new
• 2:46
  to
• 2:46
  the
• 2:46
  show,
• 2:47
  you
• 2:47
  can
• 2:47
  find
• 2:47
  us@aroundthehouseonline.com.
• 2:50
  make
• 2:50
  sure
• 2:50
  you
• 2:51
  follow
• 2:51
  all
• 2:51
  of
• 2:51
  our
• 2:51
  social
• 2:52
  media
• 2:52
  pages.
• 2:52
  Just
• 2:53
  look
• 2:53
  for
• 2:53
  the
• 2:53
  around
• 2:53
  the
• 2:53
  house
• 2:53
  show
• 2:54
  or
• 2:54
  the
• 2:54
  real
• 2:54
  around
• 2:55
  the
• 2:55
  house
• 2:55
  show.
• 2:55
  We
• 2:55
  are
• 2:56
  the
• 2:56
  original
• 2:57
  around
• 2:57
  the
• 2:58
  house
• 2:58
  show
• 2:58
  up
• 2:58
  there.
• 2:59
  Coming
• 2:59
  up
• 2:59
  here
• 3:00
  in
• 3:00
  a
• 3:00
  few
• 3:00
  months
• 3:01
  on
• 3:01
  year
• 3:01
  37.
• 3:03
  Yeah,
• 3:03
  we've
• 3:03
  been
• 3:03
  around
• 3:04
  for
• 3:04
  a
• 3:04
  little
• 3:04
  bit.
• 3:05
  Okay,
• 3:06
  guys,
• 3:06
  so
• 3:06
  here's
• 3:07
  the
• 3:07
  first
• 3:07
  thing.
• 3:08
  Now
• 3:08
  these
• 3:09
  rules
• 3:09
  can
• 3:09
  be
• 3:09
  a
• 3:09
  little
• 3:10
  bit
• 3:10
  different
• 3:10
  because
• 3:10
  across
• 3:11
  the
• 3:11
  country,
• 3:12
  we
• 3:12
  do
• 3:13
  not
• 3:13
  have
• 3:13
  standardized
• 3:15
  rules
• 3:15
  for
• 3:15
  contractors
• 3:16
  as
• 3:17
  far
• 3:17
  as
• 3:17
  what's
• 3:18
  required
• 3:18
  to
• 3:19
  be
• 3:19
  a
• 3:19
  contractor.
• 3:20
  In
• 3:20
  some
• 3:21
  states,
• 3:22
  you
• 3:22
  have
• 3:22
  to
• 3:22
  Have
• 3:23
  a
• 3:23
  license,
• 3:23
  bond,
• 3:24
  insurance,
• 3:25
  continuing
• 3:25
  education.
• 3:27
  You
• 3:27
  need
• 3:27
  to
• 3:28
  fill
• 3:28
  out
• 3:28
  your
• 3:29
  paperwork
• 3:29
  and
• 3:30
  the
• 3:30
  moment
• 3:30
  that
• 3:31
  your
• 3:31
  insurance
• 3:31
  lapses
• 3:32
  within
• 3:33
  minutes,
• 3:34
  your
• 3:35
  license
• 3:35
  gets
• 3:36
  pulled
• 3:36
  off
• 3:36
  the
• 3:36
  state
• 3:37
  website.
• 3:38
  Now,
• 3:38
  there's
• 3:38
  other
• 3:39
  ways
• 3:39
  out
• 3:39
  there
• 3:39
  that
• 3:40
  I
• 3:40
  see
• 3:40
  that
• 3:41
  it's
• 3:41
  pretty
• 3:41
  much
• 3:41
  a
• 3:42
  free
• 3:42
  for
• 3:42
  all
• 3:42
  where
• 3:42
  they
• 3:42
  don't
• 3:43
  really
• 3:43
  have
• 3:43
  contractor
• 3:44
  licensing.
• 3:45
  There
• 3:45
  are
• 3:45
  some
• 3:46
  states
• 3:46
  that
• 3:46
  have
• 3:47
  local
• 3:47
  licensing,
• 3:48
  which
• 3:48
  means
• 3:48
  a
• 3:49
  contractor
• 3:49
  could
• 3:49
  have
• 3:50
  six
• 3:51
  licenses,
• 3:51
  depending
• 3:52
  on
• 3:52
  what
• 3:52
  city,
• 3:53
  township,
• 3:54
  county
• 3:54
  they
• 3:54
  work
• 3:55
  in.
• 3:55
  There
• 3:56
  are
• 3:56
  no
• 3:56
  hard
• 3:56
  and
• 3:57
  fast
• 3:57
  rules.
• 3:57
  The
• 3:58
  first
• 3:58
  thing
• 3:58
  I
• 3:58
  want
• 3:58
  you
• 3:59
  to
• 3:59
  do
• 3:59
  is
• 4:00
  understand
• 4:00
  what
• 4:01
  your
• 4:01
  laws
• 4:01
  and
• 4:02
  rules
• 4:02
  are
• 4:03
  figure
• 4:03
  out,
• 4:03
  do
• 4:04
  some
• 4:04
  research,
• 4:04
  go
• 4:05
  online
• 4:05
  and
• 4:06
  see
• 4:06
  what
• 4:06
  they
• 4:06
  require.
• 4:07
  Sometimes
• 4:07
  it's
• 4:08
  even,
• 4:08
  you
• 4:09
  know,
• 4:09
  what's
• 4:09
  in
• 4:09
  the
• 4:09
  contract,
• 4:10
  how
• 4:10
  they
• 4:10
  do
• 4:10
  business
• 4:11
  with
• 4:11
  you.
• 4:12
  That
• 4:12
  can
• 4:12
  be
• 4:12
  a
• 4:12
  big
• 4:12
  deal.
• 4:13
  In
• 4:13
  my
• 4:13
  area,
• 4:14
  a
• 4:14
  contractor
• 4:15
  can
• 4:15
  get
• 4:15
  fined
• 4:16
  like
• 4:16
  2000
• 4:17
  bucks
• 4:18
  if
• 4:18
  they
• 4:18
  don't
• 4:18
  put
• 4:19
  all
• 4:19
  the
• 4:19
  notices
• 4:20
  and
• 4:21
  releases
• 4:22
  in
• 4:22
  that
• 4:22
  contract
• 4:23
  package.
• 4:24
  So
• 4:24
  it's
• 4:25
  a
• 4:25
  big
• 4:25
  deal
• 4:25
  in
• 4:25
  some
• 4:26
  areas.
• 4:26
  So
• 4:26
  understand
• 4:26
  your
• 4:27
  local
• 4:27
  laws.
• 4:28
  And
• 4:28
  that's
• 4:28
  not
• 4:28
  on
• 4:29
  this
• 4:29
  list,
• 4:29
  but
• 4:29
  it's
• 4:30
  one
• 4:30
  of
• 4:30
  the
• 4:30
  first
• 4:30
  things
• 4:30
  you
• 4:30
  should
• 4:31
  do.
• 4:31
  So
• 4:32
  you're
• 4:32
  educated
• 4:32
  in
• 4:33
  the
• 4:33
  process
• 4:33
  to
• 4:33
  see
• 4:33
  if
• 4:34
  you've
• 4:34
  got
• 4:34
  somebody
• 4:34
  that's
• 4:34
  fly
• 4:35
  by
• 4:35
  night
• 4:36
  or
• 4:36
  following
• 4:36
  the
• 4:36
  rules.
• 4:37
  So
• 4:37
  the
• 4:38
  first
• 4:38
  one
• 4:38
  here,
• 4:38
  generally
• 4:39
  speaking,
• 4:40
  I
• 4:40
  want
• 4:40
  them
• 4:41
  to
• 4:41
  be
• 4:41
  licensed,
• 4:42
  bonded,
• 4:43
  and
• 4:43
  have
• 4:44
  full
• 4:44
  insurance.
• 4:44
  So
• 4:45
  if
• 4:45
  there's
• 4:45
  not
• 4:45
  a
• 4:45
  requirement
• 4:46
  for
• 4:46
  a
• 4:46
  license
• 4:47
  in
• 4:47
  your
• 4:47
  area,
• 4:48
  make
• 4:49
  sure
• 4:49
  they
• 4:49
  have
• 4:49
  a
• 4:49
  bond
• 4:50
  and
• 4:50
  they
• 4:50
  have
• 4:51
  an
• 4:51
  insurance.
• 4:52
  And
• 4:52
  if
• 4:52
  they
• 4:53
  have
• 4:53
  employees,
• 4:54
  make
• 4:55
  sure
• 4:55
  that
• 4:55
  they're
• 4:55
  paying
• 4:55
  workers
• 4:56
  compensation
• 4:56
  for
• 4:57
  that.
• 4:57
  Because
• 4:58
  here's
• 4:58
  why.
• 4:59
  When
• 4:59
  you
• 4:59
  hire
• 4:59
  someone
• 5:00
  to
• 5:00
  come
• 5:00
  work
• 5:00
  in
• 5:00
  your
• 5:01
  house
• 5:01
  and
• 5:02
  they're
• 5:02
  going
• 5:02
  to
• 5:02
  tackle
• 5:02
  that
• 5:03
  next
• 5:03
  project,
• 5:04
  you
• 5:04
  want
• 5:04
  to
• 5:04
  make
• 5:05
  sure
• 5:05
  that
• 5:05
  the
• 5:05
  people
• 5:05
  there
• 5:06
  working
• 5:06
  for
• 5:06
  him
• 5:07
  are
• 5:07
  his
• 5:08
  employees
• 5:08
  and
• 5:08
  he's
• 5:09
  paying
• 5:09
  for
• 5:09
  their
• 5:09
  workers
• 5:10
  comp.
• 5:10
  You
• 5:11
  don't
• 5:11
  want
• 5:11
  one
• 5:11
  of
• 5:12
  them
• 5:12
  to
• 5:12
  get
• 5:12
  hurt
• 5:12
  and
• 5:13
  you
• 5:13
  to
• 5:13
  get
• 5:13
  drug
• 5:14
  into
• 5:14
  a
• 5:14
  lawsuit
• 5:15
  saying
• 5:15
  that
• 5:15
  you
• 5:15
  were
• 5:16
  the
• 5:16
  employer.
• 5:17
  I've
• 5:18
  seen
• 5:18
  this
• 5:18
  happen
• 5:19
  before
• 5:20
  and
• 5:20
  all
• 5:20
  of
• 5:20
  a
• 5:20
  sudden
• 5:21
  you're
• 5:21
  in
• 5:21
  trouble.
• 5:22
  So
• 5:22
  we
• 5:22
  want
• 5:23
  to
• 5:23
  make
• 5:23
  sure
• 5:23
  that
• 5:24
  they
• 5:24
  have.
• 5:25
  Here's
• 5:25
  one
• 5:26
  rule,
• 5:26
  and
• 5:26
  this
• 5:26
  is
• 5:26
  why
• 5:27
  some,
• 5:27
  this
• 5:27
  is
• 5:27
  a
• 5:27
  way
• 5:28
  that
• 5:28
  some
• 5:28
  of
• 5:28
  these
• 5:29
  contractors,
• 5:30
  95%
• 5:31
  of
• 5:31
  them
• 5:31
  are
• 5:31
  awesome
• 5:31
  out
• 5:32
  there.
• 5:32
  They
• 5:32
  follow
• 5:32
  the
• 5:32
  rules,
• 5:33
  they're
• 5:33
  legitimate
• 5:34
  business
• 5:34
  people,
• 5:35
  and
• 5:35
  they
• 5:35
  just
• 5:35
  want
• 5:36
  to
• 5:36
  do
• 5:36
  what's
• 5:36
  right
• 5:36
  for
• 5:36
  you
• 5:36
  and
• 5:36
  your
• 5:37
  home
• 5:37
  and
• 5:38
  provide
• 5:38
  themselves
• 5:38
  a
• 5:38
  living
• 5:39
  wage.
• 5:39
  But
• 5:40
  here's
• 5:40
  what
• 5:40
  happens
• 5:41
  with
• 5:41
  some
• 5:41
  of
• 5:41
  the
• 5:41
  bad
• 5:41
  ones.
• 5:42
  They
• 5:42
  will
• 5:43
  sit
• 5:43
  there,
• 5:44
  they
• 5:44
  will
• 5:44
  get
• 5:44
  their
• 5:44
  contractor's
• 5:45
  license
• 5:45
  and
• 5:45
  say,
• 5:46
  nope,
• 5:46
  I
• 5:46
  got
• 5:46
  no
• 5:47
  employees.
• 5:47
  I'm
• 5:48
  not
• 5:48
  paying
• 5:48
  any
• 5:48
  employment
• 5:49
  taxes,
• 5:49
  and
• 5:50
  they're
• 5:50
  paying
• 5:50
  cash
• 5:50
  to
• 5:51
  the
• 5:51
  people
• 5:51
  working
• 5:51
  on
• 5:51
  your
• 5:51
  job
• 5:52
  site.
• 5:52
  If
• 5:53
  they
• 5:53
  get
• 5:53
  Hurt.
• 5:53
  Let's
• 5:54
  say
• 5:54
  they
• 5:54
  fall
• 5:54
  off
• 5:54
  the
• 5:54
  roof
• 5:55
  because
• 5:55
  they're
• 5:55
  doing
• 5:55
  some
• 5:55
  roof
• 5:56
  cleaning,
• 5:56
  you
• 5:57
  may
• 5:57
  be
• 5:57
  found
• 5:58
  liable
• 5:59
  or
• 5:59
  partially
• 6:00
  liable
• 6:01
  for
• 6:01
  that
• 6:01
  injury.
• 6:02
  So
• 6:02
  that's
• 6:03
  why
• 6:03
  you
• 6:03
  want
• 6:03
  to
• 6:03
  make
• 6:03
  sure
• 6:03
  they
• 6:03
  have
• 6:03
  the
• 6:04
  license
• 6:04
  bond
• 6:05
  and
• 6:05
  workers
• 6:06
  compensation
• 6:06
  insurance
• 6:07
  on
• 6:07
  top
• 6:07
  of
• 6:07
  that.
• 6:08
  So
• 6:09
  if
• 6:09
  you
• 6:09
  have
• 6:09
  a
• 6:09
  licensing
• 6:10
  board
• 6:11
  that's
• 6:11
  state
• 6:11
  run,
• 6:12
  it's
• 6:12
  really
• 6:12
  easy.
• 6:13
  Reach
• 6:13
  out
• 6:13
  to
• 6:13
  them.
• 6:14
  If
• 6:14
  you
• 6:14
  have
• 6:15
  a
• 6:15
  local
• 6:16
  license,
• 6:16
  call
• 6:16
  up
• 6:17
  the
• 6:17
  local
• 6:17
  area
• 6:17
  or
• 6:18
  city
• 6:18
  and
• 6:18
  say,
• 6:18
  who
• 6:18
  does
• 6:19
  your
• 6:19
  contractor's
• 6:19
  licensing?
• 6:20
  All
• 6:20
  right,
• 6:20
  Are
• 6:20
  these
• 6:20
  guys
• 6:21
  following
• 6:21
  the
• 6:21
  rules?
• 6:22
  Do
• 6:22
  a
• 6:22
  little
• 6:23
  research
• 6:23
  early
• 6:24
  on.
• 6:24
  Now,
• 6:24
  I
• 6:24
  want
• 6:24
  to
• 6:25
  do
• 6:25
  this
• 6:25
  before
• 6:25
  I
• 6:25
  even
• 6:26
  call
• 6:26
  for
• 6:26
  a
• 6:26
  quote.
• 6:27
  If
• 6:27
  I
• 6:27
  look
• 6:28
  up
• 6:28
  or
• 6:28
  somebody
• 6:28
  refers
• 6:29
  me
• 6:29
  there,
• 6:30
  this
• 6:30
  is
• 6:30
  where
• 6:30
  you
• 6:31
  do
• 6:31
  the
• 6:31
  research.
• 6:31
  Because
• 6:31
  there's
• 6:32
  no
• 6:32
  reason
• 6:32
  wasting
• 6:33
  your
• 6:33
  time
• 6:33
  getting
• 6:33
  an
• 6:34
  estimate
• 6:34
  and
• 6:34
  taking
• 6:35
  hours
• 6:35
  out
• 6:35
  of
• 6:35
  your
• 6:35
  day
• 6:36
  discussing
• 6:36
  the
• 6:36
  project.
• 6:37
  If
• 6:38
  they're
• 6:38
  not
• 6:38
  going
• 6:38
  to
• 6:38
  be
• 6:38
  a
• 6:38
  good
• 6:39
  contractor,
• 6:40
  that's
• 6:40
  going
• 6:40
  to
• 6:40
  follow
• 6:40
  the
• 6:41
  rules.
• 6:41
  Now,
• 6:42
  the
• 6:43
  other
• 6:43
  thing
• 6:43
  I
• 6:43
  want
• 6:43
  you
• 6:44
  to
• 6:44
  make
• 6:44
  sure
• 6:44
  is,
• 6:44
  are
• 6:44
  you
• 6:45
  talking
• 6:45
  to
• 6:45
  the
• 6:45
  right
• 6:45
  person?
• 6:46
  Is
• 6:47
  it
• 6:47
  a
• 6:47
  former
• 6:47
  employee
• 6:48
  that
• 6:48
  drives
• 6:48
  up
• 6:48
  with
• 6:49
  a
• 6:49
  magnet
• 6:49
  on
• 6:49
  the
• 6:49
  side
• 6:49
  of
• 6:50
  the
• 6:50
  truck
• 6:50
  and
• 6:50
  his
• 6:50
  old
• 6:50
  business
• 6:51
  cards
• 6:51
  and
• 6:52
  is
• 6:52
  skimming
• 6:52
  off
• 6:53
  the
• 6:53
  license
• 6:53
  of
• 6:53
  his
• 6:53
  former
• 6:54
  employer?
• 6:55
  So
• 6:55
  that
• 6:55
  is
• 6:55
  something
• 6:56
  you
• 6:56
  can
• 6:56
  do
• 6:56
  a
• 6:56
  little
• 6:56
  further
• 6:57
  on
• 6:57
  in
• 6:57
  the
• 6:57
  research
• 6:57
  just
• 6:58
  to
• 6:58
  make
• 6:59
  sure.
• 6:59
  One
• 7:00
  easy
• 7:00
  way
• 7:00
  to
• 7:00
  do
• 7:00
  that
• 7:01
  is
• 7:01
  to
• 7:01
  call
• 7:01
  in
• 7:02
  to
• 7:02
  the
• 7:03
  company
• 7:03
  and
• 7:03
  ask
• 7:03
  for
• 7:04
  that
• 7:04
  person.
• 7:05
  And
• 7:05
  if
• 7:05
  you
• 7:06
  call
• 7:06
  in
• 7:06
  saying,
• 7:06
  hey,
• 7:07
  I'd
• 7:07
  like
• 7:07
  to
• 7:07
  talk
• 7:07
  to
• 7:07
  Jacob,
• 7:08
  call
• 7:09
  the
• 7:09
  main
• 7:09
  number,
• 7:09
  not
• 7:10
  their
• 7:10
  cell
• 7:10
  phone
• 7:10
  they
• 7:11
  gave
• 7:11
  you.
• 7:11
  If
• 7:12
  they
• 7:12
  go,
• 7:12
  oh,
• 7:12
  Jacob's
• 7:13
  out
• 7:13
  in
• 7:13
  the
• 7:13
  field.
• 7:13
  Oh,
• 7:14
  okay.
• 7:14
  Yeah,
• 7:15
  he's
• 7:15
  working
• 7:15
  on
• 7:15
  a
• 7:15
  quote
• 7:16
  for
• 7:16
  me.
• 7:16
  Can
• 7:17
  you
• 7:17
  have
• 7:17
  him
• 7:17
  call
• 7:17
  me
• 7:17
  back?
• 7:18
  That
• 7:18
  way
• 7:19
  you've
• 7:19
  closed
• 7:19
  the
• 7:20
  loop
• 7:20
  in
• 7:21
  the
• 7:21
  office
• 7:21
  to
• 7:21
  make
• 7:21
  sure
• 7:22
  they
• 7:22
  know
• 7:22
  what's
• 7:22
  going
• 7:22
  on.
• 7:23
  A
• 7:23
  little
• 7:23
  trick
• 7:23
  with
• 7:24
  you
• 7:24
  at
• 7:24
  the
• 7:24
  salespeople.
• 7:25
  You
• 7:25
  want
• 7:25
  to
• 7:25
  verify
• 7:26
  if
• 7:26
  those
• 7:27
  people
• 7:27
  are
• 7:27
  actually
• 7:27
  working
• 7:28
  there
• 7:28
  for
• 7:28
  the
• 7:28
  company
• 7:29
  or
• 7:30
  if
• 7:30
  they're
• 7:30
  trying
• 7:30
  to
• 7:30
  skim
• 7:31
  off
• 7:31
  the
• 7:31
  license.
• 7:31
  I
• 7:31
  have
• 7:32
  seen
• 7:32
  this
• 7:32
  happen.
• 7:33
  I've
• 7:33
  seen
• 7:33
  contractors
• 7:34
  do
• 7:34
  that
• 7:34
  with
• 7:35
  friends,
• 7:35
  and
• 7:35
  then
• 7:36
  they
• 7:36
  get
• 7:36
  burned
• 7:37
  and
• 7:37
  they
• 7:37
  lose
• 7:37
  their
• 7:38
  license
• 7:39
  when
• 7:39
  a
• 7:39
  project
• 7:39
  goes
• 7:40
  sideways.
• 7:40
  So
• 7:40
  be
• 7:40
  really
• 7:41
  careful
• 7:41
  of
• 7:41
  that.
• 7:42
  Next
• 7:43
  up,
• 7:43
  do
• 7:44
  some
• 7:44
  kind
• 7:44
  of
• 7:45
  a
• 7:45
  background
• 7:45
  check.
• 7:46
  See
• 7:46
  what's
• 7:47
  going
• 7:47
  on.
• 7:47
  We
• 7:48
  have
• 7:48
  talked
• 7:48
  about
• 7:48
  the
• 7:49
  sledgehammer
• 7:50
  contractor.
• 7:51
  My
• 7:51
  friend
• 7:51
  Amber.
• 7:51
  We
• 7:52
  were
• 7:52
  on
• 7:52
  the
• 7:52
  show
• 7:52
  a
• 7:52
  couple
• 7:53
  years
• 7:53
  ago
• 7:53
  with
• 7:53
  this.
• 7:54
  He's
• 7:54
  the
• 7:54
  guy
• 7:54
  that
• 7:54
  came
• 7:55
  Colorado
• 7:56
  and
• 7:56
  decided
• 7:56
  to
• 7:57
  repo
• 7:57
  her
• 7:57
  poorly
• 7:58
  remodeled
• 7:58
  bathroom
• 7:59
  because
• 8:00
  she
• 8:01
  said,
• 8:01
  whoa,
• 8:01
  this
• 8:01
  thing's
• 8:02
  not
• 8:02
  done,
• 8:02
  and
• 8:02
  we're
• 8:02
  not
• 8:03
  escalating
• 8:03
  or
• 8:04
  speeding
• 8:04
  up
• 8:05
  your
• 8:05
  payment
• 8:05
  rate.
• 8:06
  This
• 8:06
  looks
• 8:07
  horrible.
• 8:07
  He
• 8:08
  got
• 8:08
  mad
• 8:08
  about
• 8:08
  that
• 8:09
  because
• 8:09
  he
• 8:09
  hadn't
• 8:09
  got
• 8:09
  paid
• 8:10
  and
• 8:10
  came
• 8:11
  into
• 8:11
  her
• 8:11
  house,
• 8:12
  even
• 8:12
  though
• 8:12
  she
• 8:12
  wasn't.
• 8:13
  She
• 8:13
  didn't
• 8:14
  give
• 8:14
  him
• 8:14
  permission
• 8:14
  to
• 8:14
  be
• 8:15
  there.
• 8:15
  And
• 8:16
  he
• 8:16
  broke
• 8:17
  into
• 8:17
  her
• 8:17
  house,
• 8:18
  trespassed
• 8:19
  and
• 8:19
  destroyed
• 8:20
  her
• 8:21
  bathroom.
• 8:21
  The
• 8:22
  good
• 8:22
  news
• 8:22
  was
• 8:22
  the
• 8:23
  bathroom
• 8:23
  was
• 8:23
  going
• 8:24
  to
• 8:24
  have
• 8:24
  to
• 8:24
  be
• 8:24
  destroyed
• 8:24
  because
• 8:25
  it
• 8:25
  was
• 8:25
  so
• 8:25
  badly
• 8:25
  done
• 8:25
  and
• 8:26
  had
• 8:26
  to
• 8:26
  be
• 8:26
  all
• 8:26
  torn
• 8:26
  out.
• 8:27
  But
• 8:27
  here's
• 8:27
  the
• 8:28
  problem.
• 8:29
  This
• 8:29
  guy
• 8:30
  is
• 8:30
  out
• 8:30
  there
• 8:31
  working
• 8:31
  in
• 8:31
  a
• 8:31
  contractor,
• 8:32
  not
• 8:32
  in
• 8:32
  Colorado.
• 8:33
  He's
• 8:33
  someplace
• 8:34
  else.
• 8:34
  He
• 8:35
  could
• 8:35
  be
• 8:35
  in
• 8:35
  your
• 8:36
  town.
• 8:36
  And
• 8:36
  showing
• 8:36
  up
• 8:36
  as
• 8:37
  a
• 8:37
  legitimate
• 8:37
  contractor
• 8:38
  now,
• 8:39
  he's
• 8:39
  got
• 8:40
  a
• 8:40
  felony
• 8:40
  now
• 8:40
  on
• 8:41
  his,
• 8:41
  you
• 8:41
  know,
• 8:41
  a
• 8:41
  few
• 8:42
  felonies,
• 8:42
  probably
• 8:43
  on
• 8:43
  his
• 8:44
  record
• 8:44
  because
• 8:44
  he
• 8:45
  had
• 8:45
  to
• 8:45
  do
• 8:45
  some
• 8:45
  time
• 8:45
  for
• 8:46
  that.
• 8:46
  This
• 8:47
  guy
• 8:47
  is
• 8:48
  not
• 8:48
  the
• 8:48
  guy
• 8:48
  you
• 8:48
  want
• 8:49
  working
• 8:49
  on
• 8:49
  your
• 8:49
  house
• 8:50
  with
• 8:50
  that
• 8:50
  kind
• 8:51
  of
• 8:51
  record
• 8:51
  and
• 8:52
  that
• 8:53
  kind
• 8:53
  of
• 8:53
  anger
• 8:54
  and
• 8:54
  low
• 8:54
  quality
• 8:55
  work
• 8:55
  issues.
• 8:56
  Now,
• 8:56
  I
• 8:56
  have
• 8:56
  no
• 8:57
  problems
• 8:57
  with
• 8:57
  people
• 8:58
  that
• 8:58
  have
• 8:58
  turned
• 8:58
  their
• 8:58
  life
• 8:59
  around,
• 9:00
  former
• 9:00
  cons.
• 9:01
  They
• 9:01
  have
• 9:02
  done
• 9:02
  their
• 9:02
  time,
• 9:02
  they're
• 9:03
  out,
• 9:03
  they
• 9:03
  got
• 9:03
  their
• 9:03
  life
• 9:04
  turned
• 9:04
  around.
• 9:04
  I
• 9:05
  love
• 9:05
  those
• 9:06
  stories.
• 9:07
  And
• 9:07
  I
• 9:07
  have
• 9:07
  no
• 9:08
  problem
• 9:08
  hiring
• 9:08
  some
• 9:08
  of
• 9:09
  those
• 9:09
  people.
• 9:09
  I
• 9:09
  don't.
• 9:10
  There's
• 9:10
  a
• 9:10
  lot
• 9:11
  of
• 9:11
  great
• 9:11
  people
• 9:11
  out
• 9:12
  there.
• 9:12
  You
• 9:12
  know
• 9:12
  my
• 9:13
  buddy
• 9:13
  Dave
• 9:13
  Dahl
• 9:14
  from
• 9:14
  Dave's
• 9:14
  Killer
• 9:15
  Bread,
• 9:15
  great
• 9:15
  example.
• 9:16
  That
• 9:17
  guy
• 9:17
  there
• 9:17
  ended
• 9:17
  up
• 9:18
  taking
• 9:18
  a
• 9:18
  ton
• 9:18
  of
• 9:19
  time,
• 9:19
  doing
• 9:20
  a
• 9:20
  ton
• 9:20
  of
• 9:20
  time,
• 9:21
  did
• 9:21
  some
• 9:21
  bad
• 9:22
  stuff,
• 9:22
  got
• 9:23
  out
• 9:23
  of
• 9:23
  prison
• 9:23
  and
• 9:23
  built
• 9:24
  his
• 9:24
  own
• 9:24
  bread
• 9:24
  company
• 9:25
  and
• 9:25
  then
• 9:26
  spent
• 9:26
  his
• 9:26
  entire
• 9:26
  time
• 9:27
  while
• 9:27
  he
• 9:27
  owned
• 9:27
  that
• 9:27
  bread
• 9:28
  company
• 9:28
  hiring
• 9:28
  people
• 9:29
  coming
• 9:29
  out
• 9:29
  of
• 9:30
  prison
• 9:30
  to
• 9:30
  help
• 9:30
  get
• 9:30
  their
• 9:30
  lives
• 9:31
  turned
• 9:31
  around.
• 9:31
  So
• 9:32
  I'm
• 9:32
  in
• 9:32
  full
• 9:32
  support
• 9:33
  of
• 9:33
  that.
• 9:33
  I
• 9:34
  just
• 9:34
  want
• 9:34
  to
• 9:34
  make
• 9:34
  sure
• 9:34
  that
• 9:35
  you're
• 9:35
  hiring
• 9:36
  somebody
• 9:36
  that's
• 9:36
  not
• 9:36
  there,
• 9:37
  that's
• 9:37
  got
• 9:37
  warrants,
• 9:38
  that
• 9:38
  has
• 9:39
  the
• 9:39
  wrong
• 9:39
  people.
• 9:40
  So
• 9:40
  do
• 9:40
  some
• 9:40
  research,
• 9:41
  do
• 9:41
  some
• 9:41
  googling,
• 9:42
  see
• 9:42
  what
• 9:43
  you
• 9:43
  can
• 9:43
  find
• 9:43
  on
• 9:44
  the
• 9:44
  people.
• 9:44
  And
• 9:44
  if
• 9:45
  you
• 9:45
  can
• 9:45
  find
• 9:45
  out
• 9:45
  who
• 9:45
  the
• 9:45
  ownership
• 9:46
  is,
• 9:47
  take
• 9:47
  a
• 9:47
  look.
• 9:48
  Because
• 9:48
  I
• 9:48
  know
• 9:48
  of
• 9:49
  a
• 9:49
  kitchen
• 9:49
  design
• 9:49
  firm
• 9:50
  up
• 9:50
  in
• 9:50
  Seattle
• 9:51
  right
• 9:51
  now
• 9:51
  that
• 9:52
  is
• 9:52
  in
• 9:52
  a
• 9:52
  multi
• 9:53
  million
• 9:53
  dollar
• 9:53
  lawsuit.
• 9:54
  And
• 9:55
  those
• 9:55
  guys,
• 9:55
  you
• 9:56
  don't
• 9:56
  see
• 9:56
  it
• 9:56
  anywhere.
• 9:56
  But
• 9:56
  if
• 9:57
  you
• 9:57
  hire
• 9:57
  them
• 9:57
  right
• 9:57
  now
• 9:58
  to
• 9:58
  do
• 9:58
  a
• 9:59
  kitchen
• 9:59
  remodel,
• 10:00
  you
• 10:00
  could
• 10:00
  be
• 10:01
  in
• 10:01
  a
• 10:01
  world
• 10:01
  of
• 10:01
  hurt
• 10:01
  where
• 10:02
  their
• 10:02
  world
• 10:02
  comes
• 10:02
  crashing
• 10:03
  down
• 10:03
  and
• 10:03
  your
• 10:03
  kitchen's
• 10:04
  halfway
• 10:04
  done.
• 10:05
  So
• 10:05
  these
• 10:05
  are
• 10:06
  things
• 10:06
  I
• 10:06
  want
• 10:06
  you
• 10:06
  to
• 10:06
  be
• 10:06
  very
• 10:07
  careful
• 10:07
  of
• 10:08
  and
• 10:08
  that'll
• 10:09
  help
• 10:09
  protect
• 10:09
  that
• 10:09
  project.
• 10:10
  So
• 10:10
  do
• 10:11
  your
• 10:11
  background
• 10:11
  check
• 10:12
  on
• 10:12
  the
• 10:12
  people
• 10:13
  and
• 10:13
  the
• 10:13
  business
• 10:14
  and
• 10:15
  make
• 10:15
  sure
• 10:15
  you
• 10:16
  take
• 10:16
  a
• 10:16
  look
• 10:16
  at
• 10:16
  those
• 10:16
  previous
• 10:17
  projects.
• 10:18
  What
• 10:18
  have
• 10:18
  they
• 10:18
  done?
• 10:19
  Talk
• 10:19
  to
• 10:19
  some
• 10:19
  people.
• 10:20
  Now
• 10:20
  when
• 10:20
  we
• 10:20
  come
• 10:21
  back,
• 10:21
  we're
• 10:21
  going
• 10:22
  to
• 10:22
  dive
• 10:22
  into
• 10:22
  this
• 10:22
  more
• 10:22
  about
• 10:23
  those
• 10:23
  top
• 10:23
  10
• 10:23
  questions.
• 10:24
  We
• 10:24
  come
• 10:25
  back,
• 10:25
  we'll
• 10:25
  dive
• 10:25
  into
• 10:25
  those
• 10:26
  top
• 10:26
  10
• 10:26
  questions
• 10:27
  for
• 10:27
  contractors
• 10:28
  just
• 10:28
  as
• 10:28
  soon
• 10:28
  as
• 10:28
  around
• 10:29
  the
• 10:29
  house
• 10:29
  returns.
• 12:27
  But
• 12:28
  kids
• 12:28
  these
• 12:28
  days
• 12:29
  will
• 12:29
  never
• 12:30
  understand
• 12:33
  what
• 12:33
  it's
• 12:34
  like
• 12:34
  to
• 12:34
  play
• 12:35
  an
• 12:35
  instrument
• 12:36
  and
• 12:37
  be
• 12:37
  in
• 12:37
  a
• 12:38
  band.
• 12:39
  What's
• 12:39
  up?
• 12:39
  This
• 12:39
  is
• 12:39
  Sticks
• 12:40
  it
• 12:40
  in
• 12:40
  ya
• 12:40
  and
• 12:41
  Satchel
• 12:42
  from
• 12:42
  Steel
• 12:42
  Panther.
• 12:43
  And
• 12:43
  you
• 12:44
  are
• 12:44
  listening
• 12:44
  to
• 12:45
  around
• 12:45
  the
• 12:46
  House
• 12:46
  with
• 12:46
  Eric
• 12:47
  G.
• 12:47
  Yeah,
• 12:48
  we
• 12:49
  love
• 12:49
  Eric
• 12:50
  G.
• 12:50
  And
• 12:50
  you
• 12:50
  should,
• 12:51
  too.
• 12:53
  1987.
• 12:56
  I
• 12:56
  never
• 12:56
  wanna
• 12:57
  leave.
• 13:00
  Welcome
• 13:00
  back
• 13:00
  to
• 13:00
  the
• 13:00
  around
• 13:01
  the
• 13:01
  House
• 13:01
  show,
• 13:01
  the
• 13:01
  next
• 13:02
  generation
• 13:02
  of
• 13:02
  home
• 13:02
  improvement.
• 13:03
  I'm
• 13:03
  Eric
• 13:03
  G.
• 13:04
  Thanks
• 13:04
  for
• 13:05
  joining
• 13:05
  me
• 13:05
  today.
• 13:05
  We've
• 13:05
  been
• 13:06
  talking
• 13:06
  about
• 13:06
  my
• 13:07
  top
• 13:07
  10
• 13:07
  questions
• 13:08
  that
• 13:08
  you
• 13:08
  should
• 13:08
  ask
• 13:09
  a
• 13:09
  contractor
• 13:10
  before
• 13:10
  hiring
• 13:11
  them.
• 13:12
  And
• 13:12
  this
• 13:12
  hour
• 13:12
  is
• 13:12
  brought
• 13:12
  to
• 13:13
  you
• 13:13
  by
• 13:13
  our
• 13:13
  friends
• 13:13
  at
• 13:13
  Monument
• 13:14
  Grills
• 13:14
  to
• 13:14
  check
• 13:14
  them
• 13:14
  out@monumentgrills.com
• 13:16
  and
• 13:16
  if
• 13:17
  you
• 13:17
  want
• 13:17
  to
• 13:17
  find
• 13:17
  out
• 13:17
  more
• 13:17
  about
• 13:18
  us,
• 13:18
  anything
• 13:19
  about
• 13:19
  the
• 13:19
  around
• 13:19
  the
• 13:20
  House
• 13:20
  show,
• 13:20
  head
• 13:20
  to
• 13:21
  aroundthehouse
• 13:22
  online.com
• 13:24
  we've
• 13:24
  been
• 13:24
  talking
• 13:25
  about
• 13:25
  these
• 13:25
  questions.
• 13:26
  Ask
• 13:26
  these
• 13:26
  contractors
• 13:27
  before
• 13:27
  you
• 13:27
  hire
• 13:27
  them.
• 13:27
  And
• 13:27
  I
• 13:28
  think
• 13:28
  this
• 13:28
  is
• 13:28
  some
• 13:28
  of
• 13:28
  the
• 13:28
  most
• 13:29
  important
• 13:29
  stuff
• 13:29
  for
• 13:29
  these
• 13:30
  first
• 13:30
  ones
• 13:30
  right
• 13:30
  here
• 13:31
  and
• 13:32
  the
• 13:32
  third
• 13:32
  one
• 13:33
  on
• 13:33
  my
• 13:33
  list,
• 13:33
  we
• 13:34
  talked
• 13:34
  about
• 13:34
  license
• 13:34
  bond
• 13:35
  insurance,
• 13:36
  whether
• 13:36
  or
• 13:36
  not
• 13:36
  they
• 13:37
  have
• 13:37
  workers
• 13:38
  compensation
• 13:38
  for
• 13:38
  their
• 13:38
  employees.
• 13:39
  B
• 13:40
  was
• 13:40
  or
• 13:40
  number
• 13:41
  two
• 13:41
  was
• 13:41
  doing
• 13:41
  your
• 13:41
  background
• 13:42
  check.
• 13:43
  Number
• 13:43
  three,
• 13:44
  clear
• 13:45
  written
• 13:45
  estimates.
• 13:46
  And
• 13:47
  this
• 13:47
  is
• 13:47
  a
• 13:48
  huge
• 13:48
  one
• 13:49
  warning
• 13:49
  number
• 13:50
  one
• 13:50
  for
• 13:50
  me
• 13:50
  on
• 13:51
  a
• 13:51
  contract
• 13:52
  or
• 13:52
  even
• 13:52
  a
• 13:53
  proposal
• 13:54
  kitchen
• 13:54
  design,
• 13:55
  kitchen
• 13:56
  remodel.
• 13:57
  And
• 13:57
  a
• 13:57
  number
• 13:58
  that
• 13:58
  does
• 13:59
  you
• 13:59
  absolutely
• 14:01
  no
• 14:01
  good
• 14:02
  because
• 14:02
  here's
• 14:02
  why.
• 14:03
  You
• 14:03
  can
• 14:04
  take
• 14:04
  that
• 14:04
  exact
• 14:05
  same
• 14:05
  kitchen
• 14:05
  space
• 14:06
  and
• 14:07
  probably
• 14:07
  do
• 14:07
  a
• 14:07
  remodel
• 14:09
  with
• 14:09
  the
• 14:09
  lowest
• 14:10
  quality
• 14:10
  materials
• 14:11
  and
• 14:11
  the
• 14:11
  lowest
• 14:12
  quality
• 14:12
  labor.
• 14:13
  Let's
• 14:13
  just
• 14:14
  pick
• 14:14
  a
• 14:14
  round
• 14:15
  number,
• 14:15
  $50,000.
• 14:17
  Now
• 14:18
  you
• 14:18
  can
• 14:18
  go
• 14:18
  in
• 14:18
  and
• 14:19
  do
• 14:19
  that
• 14:19
  same
• 14:19
  project
• 14:20
  for
• 14:21
  $350,000.
• 14:23
  If
• 14:23
  you
• 14:23
  went
• 14:24
  out
• 14:24
  and
• 14:24
  spent
• 14:25
  the
• 14:25
  crazy
• 14:26
  world
• 14:26
  on
• 14:26
  that.
• 14:27
  Now
• 14:28
  your
• 14:29
  numbers,
• 14:30
  unless
• 14:30
  it's
• 14:30
  written
• 14:31
  out,
• 14:31
  is
• 14:32
  probably
• 14:32
  the
• 14:32
  50,000,
• 14:33
  whether
• 14:33
  you
• 14:33
  like
• 14:33
  it
• 14:34
  or
• 14:34
  not,
• 14:34
  because
• 14:35
  there's
• 14:35
  no
• 14:36
  description
• 14:36
  of
• 14:36
  what's
• 14:37
  going
• 14:37
  into
• 14:37
  it.
• 14:38
  So
• 14:38
  I
• 14:39
  want
• 14:39
  to
• 14:39
  see
• 14:40
  like
• 14:40
  a
• 14:40
  kitchen
• 14:41
  remodel,
• 14:41
  for
• 14:41
  instance.
• 14:42
  I
• 14:42
  want
• 14:42
  to
• 14:42
  see
• 14:43
  4,
• 14:44
  5,
• 14:44
  6
• 14:44
  pages
• 14:45
  to
• 14:45
  the
• 14:45
  estimate.
• 14:46
  I
• 14:46
  want
• 14:46
  to
• 14:46
  see
• 14:46
  estimate.
• 14:47
  I
• 14:47
  want
• 14:47
  to
• 14:47
  have
• 14:47
  it
• 14:47
  broken
• 14:48
  out.
• 14:48
  Now
• 14:49
  here's
• 14:49
  the
• 14:49
  thing.
• 14:50
  Now
• 14:50
  that
• 14:50
  I've
• 14:50
  got
• 14:51
  the
• 14:51
  contractor
• 14:51
  screaming
• 14:52
  at
• 14:52
  me,
• 14:52
  that
• 14:52
  takes
• 14:53
  hours.
• 14:53
  You're
• 14:53
  right,
• 14:53
  it
• 14:54
  does
• 14:54
  take
• 14:54
  hours.
• 14:55
  But
• 14:55
  here's
• 14:56
  how
• 14:56
  I
• 14:56
  see
• 14:56
  it.
• 14:57
  If
• 14:57
  you
• 14:57
  hire
• 14:57
  a
• 14:58
  design
• 14:58
  firm
• 14:58
  or
• 14:59
  design
• 14:59
  build
• 14:59
  firm
• 15:00
  or
• 15:00
  you've
• 15:00
  got
• 15:01
  a
• 15:01
  kitchen
• 15:01
  design
• 15:01
  you're
• 15:02
  working
• 15:02
  with
• 15:02
  a
• 15:02
  designer
• 15:02
  on
• 15:03
  and
• 15:03
  they
• 15:03
  bring
• 15:03
  the
• 15:03
  contractor
• 15:04
  out,
• 15:05
  I
• 15:05
  want
• 15:05
  the
• 15:05
  contractor
• 15:06
  to
• 15:06
  come
• 15:06
  out
• 15:06
  and
• 15:06
  go,
• 15:06
  that's
• 15:07
  120
• 15:08
  to
• 15:08
  $150,000
• 15:09
  project.
• 15:10
  And
• 15:10
  you
• 15:11
  go,
• 15:11
  okay,
• 15:12
  I
• 15:12
  can
• 15:13
  only
• 15:13
  spend
• 15:13
  140.
• 15:15
  Contractor
• 15:15
  goes,
• 15:16
  all
• 15:16
  right,
• 15:16
  I
• 15:16
  can
• 15:16
  do
• 15:17
  you
• 15:17
  a
• 15:17
  detailed
• 15:18
  bid.
• 15:18
  It's
• 15:18
  going
• 15:18
  to
• 15:18
  cost
• 15:18
  you
• 15:19
  400
• 15:19
  bucks
• 15:19
  but
• 15:20
  I'll
• 15:20
  give
• 15:20
  that
• 15:20
  money
• 15:21
  to
• 15:21
  you
• 15:21
  and
• 15:21
  put
• 15:22
  it
• 15:22
  towards
• 15:22
  your
• 15:22
  deposit
• 15:23
  when
• 15:23
  you
• 15:23
  order
• 15:23
  it.
• 15:24
  That
• 15:24
  to
• 15:24
  me
• 15:24
  at
• 15:25
  this
• 15:25
  point
• 15:25
  is
• 15:26
  fair
• 15:27
  because
• 15:27
  they're
• 15:28
  gonna
• 15:28
  have
• 15:28
  to
• 15:28
  take
• 15:28
  a
• 15:28
  workday
• 15:29
  and
• 15:29
  itemize
• 15:30
  everything
• 15:30
  out,
• 15:31
  spend
• 15:31
  the
• 15:32
  time,
• 15:32
  put
• 15:32
  it
• 15:32
  down
• 15:32
  to
• 15:32
  give
• 15:33
  you
• 15:33
  a
• 15:33
  hard
• 15:34
  estimate
• 15:34
  for
• 15:35
  this
• 15:35
  project.
• 15:35
  Now
• 15:36
  they
• 15:36
  can
• 15:36
  give
• 15:36
  you
• 15:37
  allowances.
• 15:37
  They
• 15:38
  can
• 15:38
  go
• 15:38
  down
• 15:38
  and
• 15:38
  say
• 15:39
  kitchen
• 15:40
  cabinetry,
• 15:40
  $32,000.
• 15:42
  You
• 15:42
  see
• 15:42
  what
• 15:42
  I
• 15:42
  mean?
• 15:43
  And
• 15:43
  put
• 15:43
  some
• 15:44
  specs
• 15:44
  in.
• 15:44
  This
• 15:44
  is,
• 15:45
  this
• 15:45
  is
• 15:45
  black
• 15:45
  walnut
• 15:46
  flat
• 15:47
  slab
• 15:47
  veneer,
• 15:48
  soft
• 15:48
  close
• 15:49
  plywood
• 15:49
  box
• 15:50
  construction.
• 15:51
  I
• 15:51
  want
• 15:51
  to
• 15:51
  see
• 15:51
  knobs,
• 15:52
  handles,
• 15:53
  what's
• 15:53
  the
• 15:53
  electrician?
• 15:54
  I
• 15:54
  want
• 15:55
  to
• 15:55
  see
• 15:56
  the
• 15:56
  stone
• 15:56
  countertop
• 15:57
  fabrication.
• 15:57
  I
• 15:58
  want
• 15:58
  to
• 15:58
  see
• 15:58
  all
• 15:58
  those
• 15:58
  things
• 15:59
  lined
• 15:59
  up
• 16:00
  with
• 16:01
  all
• 16:01
  the
• 16:01
  details.
• 16:02
  So
• 16:02
  that
• 16:02
  way
• 16:03
  you
• 16:03
  can
• 16:03
  go,
• 16:03
  oh,
• 16:03
  wow,
• 16:04
  I
• 16:04
  don't
• 16:04
  want
• 16:05
  laminate
• 16:05
  and
• 16:05
  I
• 16:05
  want
• 16:05
  stone.
• 16:06
  Okay,
• 16:06
  that's
• 16:07
  a
• 16:07
  different
• 16:07
  price.
• 16:07
  So
• 16:08
  you
• 16:08
  can
• 16:08
  get
• 16:08
  that
• 16:08
  dialed
• 16:08
  down
• 16:09
  and
• 16:09
  get
• 16:09
  that.
• 16:10
  I'm
• 16:10
  perfectly
• 16:10
  okay
• 16:11
  with
• 16:11
  you
• 16:11
  having
• 16:11
  to
• 16:11
  pay
• 16:11
  for
• 16:12
  that
• 16:12
  because
• 16:13
  I
• 16:13
  don't
• 16:13
  think
• 16:13
  anybody
• 16:14
  out
• 16:14
  there
• 16:14
  should
• 16:14
  be
• 16:15
  working
• 16:15
  for
• 16:15
  free
• 16:16
  because
• 16:16
  at
• 16:16
  this
• 16:17
  point
• 16:17
  you're
• 16:17
  not
• 16:17
  under
• 16:17
  contract.
• 16:18
  But
• 16:19
  you
• 16:19
  want
• 16:19
  to
• 16:19
  see
• 16:19
  those
• 16:20
  details
• 16:20
  and
• 16:20
  they're
• 16:20
  going
• 16:20
  to
• 16:21
  have
• 16:21
  to
• 16:21
  spend
• 16:21
  some
• 16:21
  significant
• 16:22
  time
• 16:22
  on
• 16:22
  it.
• 16:23
  So
• 16:23
  it's
• 16:23
  okay
• 16:23
  to
• 16:24
  pay
• 16:24
  for
• 16:24
  that
• 16:24
  as
• 16:24
  long
• 16:25
  as
• 16:25
  you're
• 16:25
  getting
• 16:25
  that
• 16:26
  back
• 16:26
  in
• 16:27
  the
• 16:27
  price
• 16:27
  of
• 16:27
  it.
• 16:28
  And
• 16:28
  so
• 16:28
  that
• 16:28
  way
• 16:29
  you
• 16:29
  know,
• 16:29
  and
• 16:29
  they're
• 16:29
  going
• 16:30
  to
• 16:30
  be
• 16:30
  held
• 16:30
  accountable
• 16:30
  to
• 16:31
  those
• 16:31
  numbers
• 16:31
  to
• 16:31
  some
• 16:32
  extent.
• 16:32
  So
• 16:32
  these
• 16:33
  are
• 16:33
  things
• 16:33
  that
• 16:33
  you
• 16:33
  want
• 16:33
  to
• 16:34
  make
• 16:34
  sure
• 16:34
  about.
• 16:35
  So
• 16:35
  take
• 16:35
  the
• 16:35
  time
• 16:36
  and
• 16:36
  get
• 16:36
  that
• 16:37
  clear
• 16:37
  written
• 16:38
  estimate.
• 16:39
  So
• 16:40
  the
• 16:40
  other
• 16:40
  question
• 16:41
  I
• 16:41
  have
• 16:41
  for
• 16:41
  you
• 16:41
  is
• 16:42
  that
• 16:42
  estimate
• 16:42
  that
• 16:43
  is
• 16:43
  now
• 16:44
  pretty
• 16:44
  much
• 16:44
  ready
• 16:44
  to
• 16:45
  go
• 16:45
  to
• 16:45
  contract,
• 16:45
  is
• 16:45
  that
• 16:46
  written
• 16:47
  to
• 16:47
  be
• 16:47
  legal
• 16:48
  in
• 16:48
  your
• 16:48
  area?
• 16:49
  So
• 16:50
  that's
• 16:50
  where
• 16:51
  knowing
• 16:51
  all
• 16:52
  of
• 16:52
  your
• 16:52
  rules
• 16:52
  and
• 16:52
  laws
• 16:53
  and
• 16:53
  at
• 16:53
  least
• 16:53
  having
• 16:53
  a
• 16:54
  general
• 16:54
  understanding
• 16:55
  of
• 16:55
  what
• 16:55
  happens
• 16:55
  in
• 16:56
  your
• 16:56
  area
• 16:56
  will
• 16:57
  help
• 16:57
  you
• 16:57
  be
• 16:57
  better
• 16:58
  informed
• 16:58
  on
• 16:59
  getting
• 16:59
  through
• 16:59
  that.
• 17:00
  So
• 17:00
  something
• 17:01
  to
• 17:01
  think
• 17:01
  about.
• 17:01
  But
• 17:01
  I
• 17:01
  want
• 17:02
  to
• 17:02
  see
• 17:02
  that
• 17:02
  thing
• 17:03
  is
• 17:03
  dialed
• 17:03
  in
• 17:04
  beautifully.
• 17:05
  Perfect
• 17:06
  handwritten
• 17:07
  estimates.
• 17:08
  That's
• 17:08
  a
• 17:08
  problem
• 17:09
  to
• 17:09
  me.
• 17:09
  I
• 17:10
  would
• 17:10
  much
• 17:10
  rather
• 17:10
  see
• 17:11
  something
• 17:11
  that
• 17:11
  was
• 17:11
  used
• 17:11
  in
• 17:12
  one
• 17:12
  of
• 17:12
  the
• 17:12
  new
• 17:12
  computer
• 17:12
  systems.
• 17:13
  Because
• 17:13
  I
• 17:13
  tell
• 17:13
  you
• 17:13
  what,
• 17:14
  these
• 17:15
  new
• 17:15
  systems
• 17:15
  that
• 17:15
  you
• 17:16
  see
• 17:16
  out
• 17:16
  there
• 17:16
  really
• 17:17
  help
• 17:17
  manage
• 17:17
  construction
• 17:18
  companies.
• 17:19
  They'll
• 17:19
  manage
• 17:20
  their
• 17:20
  cash
• 17:20
  flow,
• 17:20
  they'll
• 17:20
  manage
• 17:21
  their
• 17:21
  incoming
• 17:22
  projects.
• 17:23
  Contractors
• 17:23
  that
• 17:24
  use
• 17:24
  the
• 17:24
  latest
• 17:25
  technology
• 17:26
  in
• 17:26
  managing
• 17:27
  their
• 17:27
  job
• 17:28
  sites,
• 17:28
  their
• 17:29
  costs,
• 17:30
  their
• 17:30
  profits,
• 17:31
  expenses,
• 17:32
  orders,
• 17:32
  all
• 17:33
  that
• 17:33
  stuff
• 17:33
  are
• 17:34
  generally
• 17:35
  more
• 17:35
  organized
• 17:36
  and
• 17:36
  more
• 17:36
  committed
• 17:37
  to
• 17:37
  a
• 17:37
  smooth
• 17:38
  workflow
• 17:39
  than
• 17:39
  somebody
• 17:40
  writing
• 17:40
  you
• 17:40
  an
• 17:40
  estimate
• 17:40
  on
• 17:41
  a
• 17:41
  yellow
• 17:41
  legal
• 17:42
  pad.
• 17:43
  That's
• 17:43
  something
• 17:43
  to
• 17:43
  consider
• 17:44
  as
• 17:44
  well.
• 17:44
  Those
• 17:45
  are
• 17:45
  all
• 17:45
  warning
• 17:45
  signs
• 17:45
  to
• 17:46
  me.
• 17:46
  Are
• 17:46
  there
• 17:46
  great
• 17:47
  contractors
• 17:47
  that
• 17:47
  write
• 17:48
  them
• 17:48
  up
• 17:48
  at
• 17:48
  a.
• 17:48
  And
• 17:49
  a
• 17:49
  book
• 17:49
  that
• 17:50
  Come
• 17:50
  out
• 17:50
  there
• 17:50
  and
• 17:51
  maybe
• 17:52
  they're
• 17:52
  doing
• 17:52
  a
• 17:52
  small
• 17:52
  project.
• 17:53
  Yeah,
• 17:53
  I
• 17:53
  have
• 17:53
  no
• 17:53
  problem
• 17:53
  with
• 17:53
  that.
• 17:54
  But
• 17:54
  with
• 17:55
  remodels
• 17:55
  or
• 17:56
  big
• 17:56
  projects,
• 17:56
  I
• 17:57
  want
• 17:57
  to
• 17:57
  see
• 17:57
  things
• 17:57
  itemized
• 17:58
  out.
• 17:59
  So
• 17:59
  the
• 17:59
  next
• 18:00
  one,
• 18:00
  guys,
• 18:00
  is
• 18:01
  an
• 18:01
  important
• 18:01
  one.
• 18:02
  And
• 18:02
  this
• 18:02
  happens
• 18:03
  when
• 18:03
  the
• 18:03
  economy
• 18:03
  gets
• 18:04
  a
• 18:04
  little
• 18:04
  rough
• 18:04
  like
• 18:04
  it
• 18:04
  is
• 18:05
  now.
• 18:05
  Are
• 18:06
  they
• 18:06
  an
• 18:06
  expert
• 18:06
  in
• 18:07
  this
• 18:07
  kind
• 18:07
  of
• 18:07
  project?
• 18:08
  Do
• 18:08
  you
• 18:08
  have
• 18:08
  a
• 18:09
  roofer
• 18:09
  that's
• 18:09
  saying
• 18:09
  he
• 18:10
  could
• 18:10
  pour
• 18:10
  a
• 18:10
  concrete
• 18:11
  pad
• 18:11
  for
• 18:11
  your
• 18:11
  hot
• 18:11
  tub
• 18:12
  out
• 18:12
  back?
• 18:12
  Do
• 18:13
  you
• 18:13
  have
• 18:13
  a
• 18:14
  finish
• 18:14
  carpenter
• 18:15
  that
• 18:15
  thinks
• 18:15
  they
• 18:16
  know
• 18:16
  how
• 18:16
  to
• 18:16
  do
• 18:16
  tile?
• 18:17
  You
• 18:17
  see
• 18:18
  where
• 18:18
  I'm
• 18:18
  going
• 18:18
  with
• 18:18
  this?
• 18:18
  I
• 18:19
  want
• 18:19
  to
• 18:19
  make
• 18:19
  sure
• 18:20
  that
• 18:20
  the
• 18:20
  people
• 18:21
  that
• 18:21
  are
• 18:21
  hired
• 18:22
  know
• 18:22
  what
• 18:23
  they're
• 18:23
  doing.
• 18:24
  And
• 18:24
  you're
• 18:24
  paying
• 18:24
  for
• 18:25
  experts
• 18:25
  in
• 18:26
  their
• 18:26
  trade
• 18:27
  and
• 18:27
  they
• 18:28
  know
• 18:28
  what
• 18:29
  should
• 18:29
  be
• 18:29
  in
• 18:29
  there
• 18:29
  and
• 18:30
  what
• 18:30
  shouldn't.
• 18:31
  So
• 18:31
  making
• 18:32
  sure
• 18:32
  that
• 18:33
  you're
• 18:33
  hiring
• 18:33
  the
• 18:34
  right
• 18:34
  people
• 18:34
  for
• 18:34
  this
• 18:35
  project,
• 18:36
  I
• 18:36
  don't
• 18:36
  want
• 18:36
  you
• 18:36
  to
• 18:36
  hire
• 18:37
  somebody.
• 18:37
  I've
• 18:38
  seen
• 18:38
  a
• 18:38
  lot
• 18:38
  of
• 18:38
  guys
• 18:38
  do
• 18:38
  this
• 18:38
  before.
• 18:39
  I'm
• 18:39
  going
• 18:39
  to
• 18:39
  give
• 18:39
  it
• 18:39
  a
• 18:39
  shot.
• 18:40
  I
• 18:40
  don't
• 18:40
  want
• 18:40
  to
• 18:40
  be
• 18:40
  your
• 18:40
  first
• 18:41
  one.
• 18:41
  So
• 18:42
  the
• 18:42
  roofers
• 18:42
  should
• 18:42
  be
• 18:43
  roofers.
• 18:43
  The
• 18:44
  window
• 18:44
  siding
• 18:44
  guys
• 18:45
  should
• 18:45
  be
• 18:45
  window
• 18:45
  siding
• 18:46
  guys.
• 18:46
  Deck
• 18:47
  builder
• 18:47
  should
• 18:47
  be
• 18:47
  a
• 18:47
  deck
• 18:48
  builder.
• 18:48
  There's
• 18:49
  a
• 18:49
  lot
• 18:49
  of
• 18:49
  little
• 18:49
  tricks
• 18:50
  to
• 18:50
  all
• 18:50
  of
• 18:50
  that
• 18:51
  that
• 18:51
  you
• 18:51
  should
• 18:52
  really
• 18:52
  follow
• 18:52
  to
• 18:53
  make
• 18:53
  sure
• 18:53
  that
• 18:53
  you've
• 18:53
  got
• 18:53
  it
• 18:54
  dialed
• 18:54
  in.
• 18:55
  So
• 18:55
  dial
• 18:56
  those
• 18:56
  things
• 18:56
  in.
• 18:57
  Don't
• 18:57
  be
• 18:57
  the
• 18:57
  first.
• 18:58
  And
• 18:58
  a
• 18:58
  lot
• 18:59
  of
• 18:59
  manufacturers
• 19:00
  like
• 19:00
  H
• 19:01
  vac
• 19:02
  Roofing,
• 19:03
  a
• 19:03
  lot
• 19:04
  of
• 19:04
  these
• 19:04
  companies,
• 19:04
  when
• 19:05
  you
• 19:05
  look
• 19:05
  at
• 19:05
  the
• 19:06
  material
• 19:07
  suppliers,
• 19:08
  they
• 19:08
  have
• 19:08
  training,
• 19:09
  they
• 19:09
  have
• 19:10
  ratings,
• 19:11
  and
• 19:11
  if
• 19:11
  you're
• 19:11
  hiring
• 19:11
  a
• 19:12
  tile
• 19:12
  person,
• 19:12
  are
• 19:12
  they,
• 19:13
  do
• 19:13
  they
• 19:14
  have
• 19:14
  the
• 19:14
  CTA
• 19:15
  number?
• 19:15
  Are
• 19:15
  they
• 19:15
  a
• 19:16
  tradesperson
• 19:16
  by
• 19:17
  license?
• 19:17
  Have
• 19:18
  they
• 19:18
  gotten
• 19:18
  any
• 19:19
  certifications
• 19:20
  in
• 19:20
  their
• 19:20
  field?
• 19:21
  These
• 19:21
  are
• 19:21
  all
• 19:21
  great
• 19:21
  things
• 19:21
  to
• 19:22
  ask.
• 19:22
  Make
• 19:23
  sure
• 19:23
  that
• 19:23
  these
• 19:24
  people
• 19:24
  are
• 19:24
  who
• 19:25
  they
• 19:25
  say
• 19:25
  they
• 19:25
  are
• 19:26
  and
• 19:26
  they're
• 19:27
  a
• 19:27
  pro.
• 19:27
  Now,
• 19:28
  the
• 19:28
  next
• 19:28
  one
• 19:28
  here
• 19:29
  is
• 19:29
  important.
• 19:30
  And
• 19:31
  some
• 19:31
  contractors
• 19:32
  give
• 19:32
  this
• 19:33
  out
• 19:34
  and
• 19:34
  are
• 19:34
  very
• 19:34
  open
• 19:35
  book.
• 19:35
  And
• 19:36
  some
• 19:36
  don't
• 19:37
  want
• 19:37
  to
• 19:37
  give
• 19:37
  anybody
• 19:38
  how
• 19:38
  they
• 19:38
  do
• 19:38
  their
• 19:39
  business.
• 19:39
  And
• 19:40
  the
• 19:40
  question
• 19:40
  that
• 19:41
  I
• 19:41
  always
• 19:41
  have
• 19:41
  is,
• 19:42
  how
• 19:42
  do
• 19:42
  they
• 19:42
  operate?
• 19:43
  Are
• 19:44
  they
• 19:44
  buying
• 19:44
  materials
• 19:45
  and
• 19:45
  marking
• 19:46
  them
• 19:46
  up?
• 19:47
  Do
• 19:47
  they
• 19:47
  tell
• 19:47
  you
• 19:47
  to
• 19:48
  go
• 19:48
  out
• 19:48
  and
• 19:48
  buy
• 19:48
  the
• 19:48
  materials
• 19:49
  and
• 19:49
  they
• 19:49
  install
• 19:50
  them?
• 19:50
  And
• 19:51
  actually,
• 19:51
  that
• 19:51
  is
• 19:52
  one
• 19:52
  of
• 19:52
  my
• 19:52
  warning
• 19:52
  signs.
• 19:53
  When
• 19:53
  a
• 19:53
  contractor
• 19:54
  says,
• 19:54
  you
• 19:55
  go
• 19:55
  out
• 19:55
  and
• 19:55
  buy
• 19:55
  all
• 19:55
  the
• 19:56
  materials
• 19:56
  and
• 19:56
  I'll
• 19:57
  put
• 19:57
  them
• 19:57
  in.
• 19:58
  You
• 19:58
  are
• 19:58
  now
• 19:58
  deferring
• 19:59
  a
• 19:59
  lot
• 19:59
  of
• 19:59
  liability
• 20:00
  to
• 20:01
  yourself,
• 20:02
  including
• 20:02
  warranty
• 20:03
  work.
• 20:03
  Because
• 20:04
  in
• 20:04
  many
• 20:04
  cases,
• 20:05
  if
• 20:05
  you
• 20:06
  supplied
• 20:06
  the
• 20:06
  products,
• 20:08
  that
• 20:08
  contractor
• 20:09
  only
• 20:09
  has
• 20:10
  to
• 20:10
  put
• 20:10
  a
• 20:10
  warranty
• 20:10
  on
• 20:11
  their
• 20:12
  installation.
• 20:13
  Which
• 20:13
  means
• 20:14
  if
• 20:15
  your
• 20:15
  state
• 20:15
  has
• 20:16
  a
• 20:16
  one
• 20:16
  year
• 20:16
  warranty
• 20:17
  for
• 20:17
  contractors
• 20:18
  and
• 20:19
  the
• 20:20
  faucet
• 20:20
  valve
• 20:21
  quits
• 20:22
  in
• 20:22
  the
• 20:22
  shower
• 20:22
  and
• 20:22
  you've
• 20:23
  got
• 20:23
  to
• 20:23
  tear
• 20:23
  it
• 20:23
  out
• 20:23
  to
• 20:24
  get
• 20:24
  it
• 20:24
  in
• 20:24
  there.
• 20:24
  If
• 20:25
  it's
• 20:25
  defective
• 20:26
  and
• 20:26
  it
• 20:26
  was
• 20:27
  installed
• 20:27
  properly,
• 20:28
  you're
• 20:28
  responsible
• 20:29
  to
• 20:29
  pay
• 20:30
  them
• 20:30
  to
• 20:30
  do
• 20:30
  it.
• 20:31
  So
• 20:31
  you
• 20:31
  might
• 20:31
  be
• 20:31
  saving
• 20:32
  20%
• 20:33
  trying
• 20:34
  to
• 20:34
  order
• 20:34
  it
• 20:34
  online,
• 20:35
  but
• 20:35
  you
• 20:35
  could
• 20:36
  be
• 20:36
  taking
• 20:36
  a
• 20:36
  huge
• 20:36
  risk
• 20:37
  by
• 20:38
  letting
• 20:38
  them
• 20:38
  buy
• 20:38
  it
• 20:39
  at
• 20:39
  cheaper
• 20:39
  marketing
• 20:40
  up
• 20:40
  a
• 20:40
  little
• 20:40
  bit
• 20:41
  and
• 20:41
  you
• 20:41
  end
• 20:41
  up
• 20:41
  playing
• 20:41
  close
• 20:42
  to
• 20:42
  retail.
• 20:43
  Now
• 20:43
  we're
• 20:43
  getting
• 20:43
  into
• 20:44
  the
• 20:44
  nuts
• 20:44
  and
• 20:44
  bolts
• 20:45
  of
• 20:45
  this
• 20:45
  when
• 20:45
  we
• 20:45
  get
• 20:45
  back.
• 20:45
  So
• 20:46
  I
• 20:46
  want
• 20:46
  you
• 20:46
  to
• 20:46
  understand
• 20:46
  what
• 20:47
  the
• 20:47
  pluses
• 20:48
  and
• 20:48
  minuses
• 20:48
  of
• 20:49
  this
• 20:49
  are
• 20:49
  because
• 20:50
  it's
• 20:50
  a
• 20:50
  really
• 20:51
  different
• 20:51
  look
• 20:52
  at
• 20:52
  how
• 20:52
  this
• 20:53
  can
• 20:53
  cost
• 20:53
  you
• 20:53
  a
• 20:53
  lot
• 20:54
  of
• 20:54
  money
• 20:54
  while
• 20:55
  you're
• 20:55
  trying
• 20:55
  to
• 20:55
  save
• 20:56
  it.
• 20:56
  To
• 20:56
  find
• 20:57
  out
• 20:57
  more
• 20:57
  about
• 20:57
  us
• 20:57
  or
• 20:58
  send
• 20:58
  me
• 20:58
  a
• 20:58
  tip
• 20:59
  or
• 20:59
  something
• 20:59
  you
• 21:00
  want
• 21:00
  heard
• 21:00
  on
• 21:00
  this
• 21:01
  show,
• 21:01
  head
• 21:01
  to
• 21:01
  around
• 21:02
  the
• 21:02
  house
• 21:02
  online.com
• 21:04
  we'll
• 21:04
  be
• 21:04
  right
• 21:05
  back
• 21:05
  with
• 21:05
  more
• 21:06
  of
• 21:06
  around
• 21:07
  the
• 21:07
  House.
• 23:17
  Hey,
• 23:18
  this
• 23:18
  is
• 23:18
  Ron
• 23:18
  Keel,
• 23:19
  the
• 23:19
  metal
• 23:19
  cowboy
• 23:20
  from
• 23:20
  Keel
• 23:21
  the
• 23:21
  the
• 23:21
  Ron
• 23:21
  Keel
• 23:22
  Band
• 23:22
  and
• 23:23
  Steeler.
• 23:23
  We
• 23:24
  are
• 23:24
  rocking
• 23:24
  around
• 23:25
  the
• 23:25
  house
• 23:26
  with
• 23:26
  Eric
• 23:26
  G.
• 23:27
  Ray
• 23:27
  is
• 23:27
  you.
• 23:28
  Welcome
• 23:28
  back
• 23:28
  to
• 23:28
  the
• 23:29
  around
• 23:29
  the
• 23:29
  House
• 23:29
  show,
• 23:29
  the
• 23:30
  next
• 23:30
  generation
• 23:30
  of
• 23:31
  home
• 23:31
  improvement.
• 23:32
  Thanks
• 23:32
  for
• 23:33
  joining
• 23:33
  me
• 23:33
  today.
• 23:34
  We've
• 23:34
  been
• 23:34
  talking
• 23:35
  here
• 23:35
  about
• 23:36
  Basically
• 23:37
  my
• 23:37
  top
• 23:37
  10
• 23:37
  questions
• 23:38
  you
• 23:38
  should
• 23:38
  be
• 23:38
  asking
• 23:39
  a
• 23:39
  contractor
• 23:39
  out
• 23:40
  there
• 23:40
  if
• 23:40
  you're
• 23:40
  going
• 23:41
  to
• 23:41
  hire
• 23:41
  one
• 23:41
  here
• 23:41
  in
• 23:41
  2025.
• 23:43
  And
• 23:43
  this
• 23:43
  hour
• 23:43
  is
• 23:43
  brought
• 23:43
  to
• 23:44
  you
• 23:44
  by
• 23:44
  our
• 23:44
  friends
• 23:44
  at
• 23:44
  Monty
• 23:44
  McGrills.
• 23:45
  Check
• 23:45
  them
• 23:45
  out
• 23:45
  at
• 23:46
  moneymcgrills.com
• 23:48
  so
• 23:48
  we
• 23:48
  were
• 23:48
  talking
• 23:49
  about
• 23:49
  here,
• 23:50
  how
• 23:51
  does
• 23:51
  the
• 23:52
  contractor
• 23:52
  operate?
• 23:53
  And
• 23:54
  I
• 23:54
  want
• 23:55
  to
• 23:55
  reset
• 23:55
  this
• 23:55
  a
• 23:55
  little
• 23:55
  bit
• 23:56
  for
• 23:56
  those
• 23:56
  that
• 23:56
  are
• 23:56
  just
• 23:56
  joining
• 23:57
  us
• 23:57
  on
• 23:57
  the
• 23:57
  radio
• 23:57
  here
• 23:58
  coming
• 23:58
  back
• 23:58
  from
• 23:58
  break.
• 23:59
  When
• 23:59
  you
• 23:59
  hire
• 24:00
  a
• 24:00
  contractor,
• 24:00
  there
• 24:01
  are
• 24:01
  risks
• 24:01
  and
• 24:02
  warranties
• 24:03
  that
• 24:03
  you
• 24:03
  have
• 24:03
  to
• 24:03
  deal
• 24:04
  with.
• 24:04
  Now
• 24:05
  that
• 24:05
  contractor
• 24:06
  seriously
• 24:07
  can
• 24:07
  go
• 24:07
  out,
• 24:08
  buy
• 24:08
  the
• 24:08
  materials,
• 24:09
  they're
• 24:09
  going
• 24:09
  to
• 24:09
  get
• 24:09
  it
• 24:10
  at
• 24:10
  a
• 24:10
  reduced
• 24:11
  rate.
• 24:11
  Things
• 24:11
  like
• 24:12
  plumbing
• 24:12
  and
• 24:12
  lighting
• 24:13
  can
• 24:13
  have
• 24:13
  more
• 24:14
  than
• 24:14
  lumber
• 24:15
  and
• 24:15
  building
• 24:15
  materials,
• 24:16
  but
• 24:16
  they're
• 24:17
  going
• 24:17
  to
• 24:17
  get
• 24:17
  that
• 24:18
  at
• 24:18
  a
• 24:18
  cheaper
• 24:19
  rate.
• 24:19
  Now
• 24:20
  many
• 24:20
  of
• 24:20
  them
• 24:20
  mark
• 24:20
  them
• 24:21
  up
• 24:21
  20,
• 24:22
  25%
• 24:22
  because
• 24:23
  they
• 24:23
  have
• 24:23
  to
• 24:23
  go
• 24:24
  pick
• 24:24
  it
• 24:24
  up.
• 24:24
  They've
• 24:25
  got
• 24:25
  to
• 24:25
  order
• 24:25
  it,
• 24:26
  they've
• 24:26
  got
• 24:26
  to
• 24:26
  put
• 24:26
  all
• 24:27
  that
• 24:27
  in
• 24:28
  and
• 24:28
  those
• 24:29
  dollars
• 24:29
  run
• 24:30
  through
• 24:30
  their
• 24:30
  books.
• 24:31
  So
• 24:31
  they're
• 24:31
  getting
• 24:31
  taxed
• 24:32
  on
• 24:32
  all
• 24:32
  that
• 24:32
  stuff,
• 24:32
  depending
• 24:33
  on
• 24:33
  the
• 24:33
  tax,
• 24:34
  how
• 24:34
  they
• 24:35
  go.
• 24:35
  So
• 24:36
  you
• 24:36
  really
• 24:36
  want
• 24:36
  to
• 24:36
  make
• 24:36
  sure
• 24:37
  that
• 24:37
  they're
• 24:37
  covered.
• 24:37
  So
• 24:38
  they're
• 24:38
  staying
• 24:38
  in
• 24:38
  business.
• 24:39
  But
• 24:39
  by
• 24:39
  them
• 24:40
  supplying
• 24:40
  materials,
• 24:41
  they're
• 24:41
  also
• 24:41
  on
• 24:42
  the
• 24:42
  hook
• 24:43
  for
• 24:43
  whatever
• 24:43
  your
• 24:43
  warranty
• 24:44
  rules
• 24:44
  are
• 24:44
  in
• 24:44
  your
• 24:45
  state.
• 24:45
  So
• 24:46
  that's
• 24:46
  really
• 24:46
  important.
• 24:47
  What
• 24:47
  can
• 24:47
  happen
• 24:48
  is
• 24:48
  if
• 24:48
  you
• 24:48
  say,
• 24:49
  oh,
• 24:49
  no,
• 24:49
  I'm
• 24:49
  gonna
• 24:49
  buy
• 24:50
  the
• 24:50
  products
• 24:50
  or
• 24:50
  the
• 24:51
  contractor
• 24:51
  says
• 24:52
  you
• 24:52
  buy
• 24:52
  the
• 24:52
  Products,
• 24:52
  I'll
• 24:53
  put
• 24:53
  them
• 24:53
  in
• 24:54
  many
• 24:54
  times
• 24:55
  when
• 24:55
  I
• 24:55
  see
• 24:55
  that
• 24:56
  the
• 24:57
  contractor
• 24:58
  doesn't
• 24:58
  have
• 24:58
  credit,
• 24:59
  doesn't
• 25:00
  want
• 25:00
  to
• 25:00
  go
• 25:00
  to
• 25:00
  Home
• 25:00
  Depot
• 25:01
  and
• 25:01
  go
• 25:01
  buy
• 25:01
  it,
• 25:02
  because
• 25:03
  they're
• 25:03
  gonna
• 25:03
  go
• 25:03
  down
• 25:03
  there,
• 25:04
  put
• 25:04
  it
• 25:04
  on
• 25:04
  a
• 25:04
  credit
• 25:04
  card,
• 25:05
  waiting
• 25:05
  for
• 25:06
  your
• 25:06
  deposit
• 25:06
  or
• 25:06
  whatever.
• 25:07
  And
• 25:08
  they
• 25:08
  don't
• 25:08
  have
• 25:08
  to
• 25:08
  warranty
• 25:09
  it.
• 25:09
  So
• 25:10
  these
• 25:10
  are
• 25:10
  all
• 25:10
  questions
• 25:11
  that
• 25:11
  I
• 25:11
  go,
• 25:11
  okay,
• 25:12
  that's
• 25:12
  weird.
• 25:13
  I
• 25:13
  want
• 25:13
  that
• 25:13
  contractor
• 25:14
  buying
• 25:14
  the
• 25:14
  materials
• 25:15
  and
• 25:15
  their
• 25:16
  subs
• 25:16
  and.
• 25:16
  Or
• 25:16
  their
• 25:17
  subs.
• 25:17
  Because
• 25:17
  I
• 25:17
  want
• 25:17
  the
• 25:17
  plumber,
• 25:18
  if
• 25:18
  it
• 25:18
  gets
• 25:18
  installed
• 25:18
  correctly
• 25:19
  or
• 25:19
  there's
• 25:19
  the
• 25:19
  defective
• 25:20
  plumbing,
• 25:20
  plumber
• 25:21
  runs
• 25:21
  out
• 25:21
  and
• 25:21
  fixes
• 25:22
  it.
• 25:22
  It
• 25:23
  was
• 25:23
  bad,
• 25:24
  take
• 25:24
  care
• 25:24
  of
• 25:24
  it.
• 25:25
  I
• 25:25
  don't
• 25:25
  want
• 25:25
  that
• 25:26
  to
• 25:26
  be
• 25:26
  on
• 25:26
  me
• 25:27
  as
• 25:27
  a
• 25:27
  homeowner.
• 25:28
  So
• 25:28
  something
• 25:29
  to
• 25:29
  consider
• 25:29
  there.
• 25:30
  Now
• 25:31
  the
• 25:31
  other
• 25:32
  thing
• 25:32
  is
• 25:33
  I
• 25:33
  really
• 25:34
  want
• 25:34
  them
• 25:35
  for
• 25:35
  you
• 25:35
  to
• 25:35
  follow
• 25:35
  up
• 25:35
  and
• 25:36
  ask.
• 25:36
  Really
• 25:37
  let
• 25:37
  me
• 25:37
  be
• 25:37
  a
• 25:38
  little
• 25:38
  more
• 25:38
  clear
• 25:38
  with
• 25:38
  that.
• 25:39
  I
• 25:39
  want
• 25:39
  you
• 25:39
  to
• 25:39
  make
• 25:40
  sure
• 25:40
  that
• 25:41
  all
• 25:41
  the
• 25:41
  subcontractors
• 25:42
  that
• 25:42
  they
• 25:43
  use
• 25:43
  are
• 25:43
  licensed,
• 25:44
  bonded
• 25:44
  and
• 25:44
  insured.
• 25:45
  Is
• 25:45
  that
• 25:46
  a
• 25:46
  licensed
• 25:46
  plumber,
• 25:47
  Licensed
• 25:47
  electrician.
• 25:48
  A
• 25:48
  good
• 25:49
  contractor
• 25:50
  has
• 25:50
  his
• 25:50
  or
• 25:51
  her
• 25:52
  subcontractors
• 25:53
  that
• 25:53
  they
• 25:54
  work
• 25:54
  with
• 25:54
  time
• 25:55
  and
• 25:55
  time
• 25:56
  out.
• 25:57
  These
• 25:57
  are
• 25:58
  their
• 25:58
  people.
• 25:59
  Now
• 25:59
  where
• 25:59
  that
• 26:00
  helps
• 26:00
  you,
• 26:01
  and
• 26:01
  this
• 26:01
  is
• 26:01
  where
• 26:02
  diyers
• 26:02
  get
• 26:02
  in
• 26:03
  trouble
• 26:03
  sometimes
• 26:04
  is
• 26:04
  that
• 26:04
  contractor
• 26:05
  could
• 26:06
  be
• 26:06
  worth
• 26:07
  half
• 26:07
  a
• 26:08
  million
• 26:08
  dollars
• 26:08
  to
• 26:08
  these
• 26:09
  people
• 26:09
  if
• 26:09
  they're
• 26:10
  a
• 26:10
  busy
• 26:10
  contractor.
• 26:11
  So
• 26:11
  if
• 26:12
  you're
• 26:12
  a
• 26:12
  homeowner
• 26:13
  and
• 26:13
  you've
• 26:14
  got
• 26:14
  electrician
• 26:15
  supposed
• 26:15
  to
• 26:16
  show
• 26:16
  up
• 26:16
  at
• 26:16
  your
• 26:16
  house
• 26:16
  today,
• 26:17
  and
• 26:17
  you're
• 26:18
  a
• 26:18
  one
• 26:18
  time
• 26:18
  use
• 26:19
  maybe
• 26:19
  twice,
• 26:20
  and
• 26:20
  the
• 26:21
  contractor
• 26:21
  calls
• 26:21
  up,
• 26:22
  that
• 26:22
  contractor's
• 26:23
  gonna
• 26:23
  get
• 26:23
  the
• 26:23
  electrician
• 26:24
  first.
• 26:24
  Cause
• 26:25
  they
• 26:25
  know,
• 26:25
  hey,
• 26:25
  that's
• 26:25
  my
• 26:25
  bread
• 26:26
  and
• 26:26
  butter,
• 26:26
  Mr.
• 26:27
  Homeowner.
• 26:27
  I'm
• 26:27
  sorry,
• 26:28
  gonna
• 26:28
  have
• 26:28
  to
• 26:28
  wait
• 26:28
  for
• 26:29
  you
• 26:29
  over
• 26:29
  here.
• 26:30
  We
• 26:30
  had
• 26:30
  something
• 26:30
  come
• 26:31
  up,
• 26:31
  can't
• 26:31
  make
• 26:31
  it
• 26:31
  today.
• 26:31
  I'll
• 26:32
  be
• 26:32
  there
• 26:32
  tomorrow
• 26:32
  or
• 26:33
  late
• 26:33
  today.
• 26:33
  Reschedule
• 26:34
  where
• 26:35
  the
• 26:35
  contractor
• 26:35
  is
• 26:35
  going
• 26:35
  to
• 26:36
  get
• 26:36
  them
• 26:36
  out
• 26:36
  there
• 26:36
  because
• 26:36
  they
• 26:37
  want
• 26:37
  that
• 26:37
  business,
• 26:38
  they
• 26:38
  want
• 26:38
  that
• 26:39
  relationship.
• 26:40
  So
• 26:40
  that
• 26:40
  strength
• 26:41
  is
• 26:41
  super
• 26:41
  important.
• 26:42
  So
• 26:43
  poke
• 26:43
  around
• 26:44
  that
• 26:44
  a
• 26:44
  little
• 26:44
  bit
• 26:44
  to
• 26:45
  find
• 26:45
  out
• 26:45
  more
• 26:45
  information.
• 26:46
  Now
• 26:47
  one
• 26:47
  of
• 26:47
  the
• 26:47
  biggest
• 26:47
  things
• 26:48
  that's
• 26:48
  getting
• 26:48
  that
• 26:49
  really
• 26:49
  gets
• 26:49
  missed
• 26:49
  in
• 26:50
  a
• 26:50
  contract,
• 26:50
  this
• 26:51
  is
• 26:51
  something
• 26:51
  that
• 26:51
  I
• 26:51
  just
• 26:52
  go,
• 26:52
  wow,
• 26:53
  this
• 26:53
  is
• 26:54
  crazy.
• 26:54
  And
• 26:55
  that
• 26:55
  is
• 26:56
  the
• 26:56
  payment
• 26:56
  schedule.
• 26:57
  I
• 26:58
  want
• 26:58
  to
• 26:58
  make
• 26:58
  sure
• 26:59
  that
• 26:59
  payment
• 26:59
  schedule
• 27:00
  is
• 27:00
  written
• 27:00
  out
• 27:01
  and
• 27:02
  is
• 27:02
  ironclad.
• 27:04
  Like
• 27:04
  I
• 27:04
  want
• 27:04
  to
• 27:04
  see
• 27:05
  it
• 27:05
  dialed
• 27:05
  in
• 27:06
  a
• 27:06
  hundred
• 27:06
  percent,
• 27:07
  this
• 27:08
  much
• 27:08
  down,
• 27:08
  this
• 27:09
  much
• 27:09
  at
• 27:09
  this
• 27:09
  progress.
• 27:10
  Because
• 27:11
  here's
• 27:11
  where
• 27:11
  the
• 27:12
  issues
• 27:12
  come
• 27:13
  up.
• 27:13
  And
• 27:14
  we
• 27:14
  talked
• 27:14
  about
• 27:14
  it
• 27:14
  a
• 27:14
  few
• 27:15
  weeks
• 27:15
  ago
• 27:15
  and
• 27:15
  we
• 27:15
  had
• 27:16
  a
• 27:16
  construction
• 27:17
  attorney
• 27:17
  on
• 27:18
  here.
• 27:18
  And
• 27:19
  these
• 27:19
  are
• 27:20
  really
• 27:20
  those
• 27:20
  things
• 27:21
  that
• 27:21
  I
• 27:21
  think
• 27:21
  that
• 27:21
  we
• 27:22
  should
• 27:22
  pay
• 27:22
  attention
• 27:22
  to.
• 27:23
  Sometimes
• 27:24
  you
• 27:24
  will
• 27:25
  Have
• 27:25
  a
• 27:25
  big
• 27:25
  deposit.
• 27:27
  Now,
• 27:28
  it
• 27:28
  could
• 27:28
  be
• 27:28
  written
• 27:28
  out
• 27:29
  differently
• 27:29
  because
• 27:29
  some
• 27:30
  states
• 27:30
  limit
• 27:31
  as
• 27:31
  much
• 27:31
  of
• 27:31
  a
• 27:31
  deposit
• 27:32
  you
• 27:32
  put
• 27:32
  down.
• 27:33
  Now,
• 27:34
  I
• 27:34
  don't
• 27:34
  want
• 27:34
  to
• 27:34
  put
• 27:34
  a
• 27:34
  deposit
• 27:35
  down
• 27:35
  until
• 27:35
  I
• 27:36
  have
• 27:36
  the
• 27:36
  entire
• 27:37
  scope
• 27:37
  out
• 27:38
  and
• 27:38
  we
• 27:38
  know
• 27:38
  exactly
• 27:39
  what's
• 27:39
  going
• 27:39
  in
• 27:39
  there.
• 27:40
  Like,
• 27:40
  the
• 27:40
  design
• 27:41
  work
• 27:41
  is
• 27:41
  done.
• 27:42
  That's
• 27:42
  where
• 27:43
  things
• 27:43
  need
• 27:43
  to
• 27:43
  be
• 27:43
  done.
• 27:44
  Because
• 27:44
  again,
• 27:45
  I've
• 27:45
  seen
• 27:45
  this
• 27:46
  go
• 27:46
  badly
• 27:47
  more
• 27:47
  than
• 27:48
  once.
• 27:48
  And
• 27:49
  what
• 27:49
  happens
• 27:50
  is
• 27:50
  that
• 27:51
  you'll
• 27:51
  get
• 27:51
  the
• 27:51
  contract
• 27:52
  and
• 27:53
  they
• 27:53
  don't
• 27:53
  put
• 27:53
  in
• 27:53
  the
• 27:53
  payment
• 27:54
  schedules.
• 27:54
  All
• 27:54
  of
• 27:55
  a
• 27:55
  sudden,
• 27:55
  you
• 27:55
  got
• 27:55
  the
• 27:55
  contractor
• 27:56
  at
• 27:56
  the
• 27:56
  end
• 27:56
  of
• 27:56
  the
• 27:56
  first
• 27:56
  week
• 27:57
  going,
• 27:57
  hey,
• 27:57
  can
• 27:57
  you
• 27:57
  pay
• 27:57
  me
• 27:57
  for
• 27:58
  this
• 27:58
  weeks?
• 27:58
  And
• 27:59
  you're
• 27:59
  like,
• 27:59
  I
• 27:59
  just
• 27:59
  paid
• 28:00
  you
• 28:00
  deposit.
• 28:00
  I
• 28:00
  know,
• 28:00
  but
• 28:00
  that
• 28:01
  paid
• 28:01
  for
• 28:01
  parts.
• 28:01
  Can
• 28:02
  you
• 28:02
  pay
• 28:02
  me
• 28:02
  this
• 28:02
  week?
• 28:03
  You
• 28:03
  want
• 28:03
  that
• 28:03
  spelled
• 28:04
  out?
• 28:05
  Sometimes
• 28:05
  with
• 28:05
  big
• 28:06
  projects
• 28:06
  like
• 28:07
  a
• 28:07
  deck
• 28:08
  kitchen
• 28:09
  or
• 28:09
  a
• 28:09
  bathroom,
• 28:10
  you're
• 28:10
  ordering
• 28:11
  all
• 28:11
  these
• 28:11
  custom
• 28:12
  pieces.
• 28:13
  And
• 28:14
  many
• 28:15
  showrooms,
• 28:16
  places
• 28:17
  like
• 28:17
  that,
• 28:18
  they
• 28:18
  require
• 28:19
  you
• 28:19
  to
• 28:20
  pay
• 28:20
  in
• 28:20
  full
• 28:21
  to
• 28:21
  be
• 28:21
  ordered.
• 28:22
  So
• 28:22
  if
• 28:22
  you've
• 28:23
  got
• 28:23
  a
• 28:23
  $250,000
• 28:25
  kitchen
• 28:25
  model
• 28:26
  and
• 28:26
  you've
• 28:26
  got
• 28:26
  $125,000
• 28:28
  worth
• 28:28
  of
• 28:28
  stuff
• 28:29
  that's
• 28:29
  getting
• 28:29
  ordered,
• 28:30
  I
• 28:30
  see
• 28:30
  putting
• 28:31
  a
• 28:31
  deposit
• 28:31
  down
• 28:31
  and
• 28:32
  then
• 28:32
  having
• 28:32
  to
• 28:32
  pay
• 28:33
  all
• 28:33
  of
• 28:33
  that
• 28:33
  upfront
• 28:34
  for
• 28:34
  the
• 28:34
  materials,
• 28:35
  I
• 28:35
  think
• 28:35
  it's
• 28:35
  legitimate.
• 28:36
  I
• 28:36
  don't
• 28:36
  think
• 28:36
  that
• 28:36
  the
• 28:37
  contractor
• 28:37
  has
• 28:37
  to
• 28:37
  be
• 28:38
  your
• 28:38
  bank
• 28:39
  and
• 28:39
  carry
• 28:39
  the
• 28:39
  cost
• 28:40
  for
• 28:40
  that.
• 28:40
  So
• 28:41
  there's
• 28:41
  a
• 28:41
  fine
• 28:41
  line
• 28:42
  there.
• 28:42
  So
• 28:43
  you
• 28:43
  need
• 28:43
  to
• 28:43
  understand
• 28:43
  what
• 28:44
  the
• 28:44
  materials
• 28:44
  are
• 28:45
  and
• 28:45
  where
• 28:46
  those
• 28:46
  are
• 28:46
  going
• 28:46
  to
• 28:46
  get
• 28:46
  paid
• 28:46
  for.
• 28:47
  Because
• 28:47
  otherwise
• 28:47
  you're
• 28:48
  getting
• 28:48
  into
• 28:48
  a
• 28:48
  weird
• 28:48
  position
• 28:49
  that's
• 28:49
  going
• 28:49
  to
• 28:49
  happen.
• 28:50
  Do
• 28:50
  you
• 28:50
  want
• 28:50
  to
• 28:51
  give
• 28:51
  them
• 28:51
  and
• 28:51
  say,
• 28:51
  okay,
• 28:52
  hey,
• 28:52
  I
• 28:52
  want
• 28:52
  to
• 28:52
  have
• 28:52
  receipts
• 28:53
  showing
• 28:53
  this
• 28:53
  stuff
• 28:53
  is
• 28:54
  paid
• 28:54
  for?
• 28:55
  Because
• 28:55
  the
• 28:55
  last
• 28:55
  thing
• 28:55
  you
• 28:55
  want
• 28:56
  to
• 28:56
  do
• 28:56
  is
• 28:56
  have
• 28:56
  them
• 28:56
  put
• 28:56
  it
• 28:57
  on
• 28:57
  something
• 28:57
  where
• 28:58
  the
• 28:58
  contractor
• 28:59
  doesn't
• 28:59
  pay
• 28:59
  for
• 28:59
  it.
• 29:00
  It's
• 29:00
  on
• 29:01
  their
• 29:01
  account.
• 29:01
  And
• 29:01
  all
• 29:01
  of
• 29:02
  a
• 29:02
  sudden
• 29:02
  they
• 29:02
  run
• 29:02
  into
• 29:03
  financial
• 29:03
  problems,
• 29:03
  and
• 29:03
  you've
• 29:04
  got
• 29:04
  a
• 29:04
  lien
• 29:04
  on
• 29:04
  your
• 29:04
  house,
• 29:04
  and
• 29:05
  you're
• 29:05
  having
• 29:05
  to
• 29:05
  battle
• 29:05
  that
• 29:06
  saying,
• 29:06
  look,
• 29:07
  here's
• 29:07
  my
• 29:07
  receipt.
• 29:07
  I
• 29:08
  paid
• 29:08
  for
• 29:08
  it.
• 29:09
  So
• 29:09
  these
• 29:09
  are
• 29:09
  the
• 29:09
  things
• 29:09
  you
• 29:10
  really
• 29:10
  want
• 29:10
  to
• 29:10
  do
• 29:11
  to
• 29:11
  protect
• 29:12
  yourself
• 29:12
  with
• 29:12
  that.
• 29:13
  So
• 29:13
  a
• 29:13
  clear
• 29:14
  payment
• 29:14
  schedule.
• 29:15
  And
• 29:15
  there
• 29:15
  need
• 29:15
  to
• 29:16
  be
• 29:16
  benchmarks.
• 29:17
  And
• 29:17
  I
• 29:17
  don't
• 29:17
  mean
• 29:17
  that
• 29:17
  when
• 29:17
  the
• 29:17
  drywall's
• 29:18
  finished,
• 29:18
  no,
• 29:19
  like,
• 29:20
  painting
• 29:21
  is
• 29:21
  completed,
• 29:22
  all
• 29:22
  done,
• 29:23
  you
• 29:24
  want
• 29:24
  to
• 29:24
  have
• 29:24
  these
• 29:25
  benchmarks
• 29:25
  in
• 29:26
  there
• 29:26
  so
• 29:27
  it's
• 29:27
  very
• 29:27
  clear
• 29:28
  how
• 29:28
  are
• 29:28
  you
• 29:28
  going
• 29:28
  to
• 29:28
  pay?
• 29:28
  Is
• 29:29
  going
• 29:29
  to
• 29:29
  be
• 29:29
  a
• 29:29
  check,
• 29:30
  can
• 29:30
  be
• 29:30
  a
• 29:30
  bank
• 29:30
  transfer.
• 29:31
  How
• 29:32
  is
• 29:32
  that
• 29:32
  going
• 29:32
  to
• 29:32
  get
• 29:32
  paid
• 29:33
  out?
• 29:33
  Now,
• 29:34
  another
• 29:34
  thing,
• 29:34
  on
• 29:34
  a
• 29:35
  side
• 29:35
  note
• 29:35
  on
• 29:35
  this,
• 29:35
  if
• 29:36
  you're
• 29:36
  doing
• 29:36
  a
• 29:37
  home
• 29:37
  improvement
• 29:38
  construction
• 29:39
  loan,
• 29:40
  I
• 29:40
  totally
• 29:41
  understand
• 29:41
  if
• 29:42
  that
• 29:42
  contractor
• 29:42
  has
• 29:43
  to
• 29:43
  charge
• 29:43
  you
• 29:43
  more
• 29:44
  for
• 29:44
  jumping
• 29:45
  through
• 29:45
  the
• 29:46
  thousands
• 29:46
  of
• 29:47
  hoops
• 29:47
  for
• 29:47
  the
• 29:47
  bank.
• 29:48
  Because
• 29:48
  sometimes
• 29:49
  you'll
• 29:49
  have
• 29:49
  a
• 29:49
  bank
• 29:50
  showing
• 29:50
  up
• 29:50
  out
• 29:50
  there
• 29:51
  doing
• 29:51
  a.
• 29:52
  They
• 29:52
  want
• 29:52
  all
• 29:52
  this
• 29:52
  paperwork,
• 29:53
  they
• 29:53
  want
• 29:54
  all
• 29:54
  these
• 29:54
  progress
• 29:55
  pictures.
• 29:55
  They're
• 29:56
  going
• 29:56
  to
• 29:56
  have
• 29:56
  their
• 29:56
  own
• 29:56
  inspector
• 29:57
  coming
• 29:57
  out
• 29:57
  before
• 29:58
  they
• 29:58
  cut
• 29:58
  the
• 29:58
  check
• 29:58
  to
• 29:58
  the
• 29:59
  contractor
• 29:59
  for
• 29:59
  the
• 30:00
  next
• 30:00
  one.
• 30:00
  These
• 30:01
  can
• 30:01
  be
• 30:01
  some
• 30:01
  of
• 30:02
  the
• 30:02
  hardest
• 30:02
  projects
• 30:03
  to
• 30:03
  manage
• 30:04
  because
• 30:04
  cash
• 30:05
  flow
• 30:05
  is
• 30:05
  always
• 30:06
  late.
• 30:06
  The
• 30:06
  bank
• 30:07
  is
• 30:07
  always
• 30:08
  difficult
• 30:08
  to
• 30:08
  work
• 30:08
  with,
• 30:09
  and
• 30:10
  they
• 30:11
  don't
• 30:11
  understand
• 30:11
  construction
• 30:12
  that
• 30:12
  well.
• 30:13
  And
• 30:13
  so
• 30:13
  what
• 30:13
  happens
• 30:14
  is
• 30:14
  they
• 30:14
  like
• 30:14
  to
• 30:14
  get
• 30:14
  the
• 30:15
  cart
• 30:15
  before
• 30:15
  the
• 30:15
  horse
• 30:16
  a
• 30:16
  little
• 30:16
  bit.
• 30:16
  And
• 30:17
  I've
• 30:17
  seen
• 30:17
  that.
• 30:18
  So
• 30:18
  expect
• 30:19
  to
• 30:19
  pay
• 30:19
  10
• 30:19
  or
• 30:19
  15%
• 30:20
  more
• 30:21
  because
• 30:21
  there
• 30:21
  is
• 30:22
  20%
• 30:23
  more
• 30:23
  work
• 30:23
  on
• 30:24
  the
• 30:24
  management
• 30:24
  side
• 30:24
  for
• 30:25
  the
• 30:25
  contractor.
• 30:26
  So
• 30:26
  don't
• 30:26
  be
• 30:26
  surprised
• 30:27
  if
• 30:27
  you
• 30:27
  get
• 30:27
  one
• 30:27
  of
• 30:28
  those
• 30:28
  construction
• 30:29
  loans
• 30:29
  to
• 30:29
  rebuild
• 30:30
  your
• 30:30
  house.
• 30:30
  That
• 30:31
  can
• 30:31
  be
• 30:31
  an
• 30:31
  issue
• 30:31
  when
• 30:32
  you're
• 30:32
  working
• 30:32
  with
• 30:32
  the
• 30:32
  banks.
• 30:32
  It's
• 30:33
  really
• 30:33
  tough.
• 30:34
  It's
• 30:34
  really
• 30:35
  tough.
• 30:36
  So
• 30:36
  that's
• 30:37
  all
• 30:37
  I
• 30:37
  want
• 30:37
  to
• 30:37
  talk
• 30:37
  about
• 30:38
  with
• 30:38
  how
• 30:38
  do
• 30:38
  they
• 30:39
  operate?
• 30:39
  I
• 30:40
  want
• 30:40
  to
• 30:40
  make
• 30:40
  sure
• 30:40
  that
• 30:40
  they're
• 30:41
  operating
• 30:42
  smoothly
• 30:43
  and
• 30:43
  that
• 30:43
  you're
• 30:43
  not
• 30:44
  getting
• 30:44
  caught
• 30:44
  up
• 30:45
  in
• 30:45
  the
• 30:45
  middle
• 30:45
  of
• 30:45
  that.
• 30:46
  And
• 30:46
  of
• 30:46
  course,
• 30:47
  just
• 30:48
  how
• 30:48
  are
• 30:48
  you
• 30:48
  paying
• 30:48
  them
• 30:49
  money?
• 30:49
  That's
• 30:49
  a
• 30:49
  big
• 30:49
  one.
• 30:50
  So
• 30:51
  the
• 30:51
  next
• 30:52
  thing
• 30:52
  I
• 30:52
  want
• 30:52
  to
• 30:52
  talk
• 30:53
  about
• 30:53
  is
• 30:53
  how
• 30:54
  they
• 30:54
  operate.
• 30:55
  And
• 30:55
  this
• 30:55
  is
• 30:56
  where
• 30:56
  you
• 30:56
  need
• 30:56
  to
• 30:56
  be
• 30:57
  very
• 30:58
  careful
• 30:58
  to
• 30:59
  watch
• 30:59
  how
• 30:59
  things
• 31:00
  happen.
• 31:00
  How
• 31:01
  are
• 31:01
  they
• 31:01
  showing
• 31:01
  up
• 31:01
  on
• 31:02
  time?
• 31:02
  Are
• 31:02
  they
• 31:02
  showing
• 31:03
  up
• 31:03
  when
• 31:04
  they
• 31:04
  say
• 31:04
  they're
• 31:04
  going
• 31:04
  to
• 31:04
  be
• 31:04
  at
• 31:04
  your
• 31:05
  house
• 31:05
  at
• 31:05
  3:00?
• 31:05
  Are
• 31:06
  they
• 31:06
  at
• 31:06
  your
• 31:06
  house
• 31:06
  at
• 31:06
  3:00
• 31:07
  to
• 31:07
  talk
• 31:07
  about
• 31:07
  the
• 31:07
  estimate
• 31:08
  or
• 31:08
  the
• 31:09
  first
• 31:09
  meet
• 31:09
  and
• 31:09
  greet?
• 31:10
  Are
• 31:10
  they
• 31:10
  good
• 31:11
  at
• 31:11
  that?
• 31:12
  Are
• 31:12
  they
• 31:12
  on
• 31:12
  time
• 31:13
  when
• 31:13
  they
• 31:14
  show
• 31:14
  up
• 31:14
  for
• 31:14
  the
• 31:14
  next
• 31:14
  meeting?
• 31:15
  Are
• 31:15
  they
• 31:15
  prepared
• 31:16
  for
• 31:16
  that
• 31:16
  meeting?
• 31:17
  These
• 31:17
  are
• 31:17
  all
• 31:17
  questions
• 31:18
  I
• 31:18
  have.
• 31:19
  Are
• 31:19
  they
• 31:20
  giving
• 31:20
  you
• 31:20
  clear
• 31:21
  and
• 31:21
  open
• 31:22
  communication?
• 31:23
  What
• 31:23
  are
• 31:23
  they
• 31:23
  doing?
• 31:24
  Are
• 31:24
  they
• 31:24
  communicating?
• 31:25
  Do
• 31:25
  they
• 31:25
  do
• 31:25
  emails?
• 31:26
  How
• 31:26
  do
• 31:27
  they
• 31:27
  communicate?
• 31:28
  Because
• 31:28
  right
• 31:29
  now,
• 31:29
  this
• 31:30
  is
• 31:30
  your
• 31:31
  honeymoon
• 31:31
  period.
• 31:32
  This
• 31:33
  is
• 31:33
  the
• 31:33
  best
• 31:33
  part
• 31:33
  of
• 31:34
  the
• 31:34
  project
• 31:34
  right
• 31:34
  now
• 31:34
  as
• 31:35
  far
• 31:35
  as
• 31:35
  your
• 31:35
  relationship
• 31:36
  with
• 31:36
  the
• 31:36
  contractor.
• 31:37
  Because
• 31:38
  a
• 31:38
  month
• 31:38
  in
• 31:38
  on
• 31:38
  a
• 31:39
  big
• 31:39
  project,
• 31:39
  you're
• 31:40
  tired
• 31:40
  of
• 31:40
  seeing
• 31:41
  them.
• 31:41
  You
• 31:42
  want
• 31:42
  your
• 31:42
  house
• 31:42
  back.
• 31:42
  You
• 31:43
  don't
• 31:43
  want
• 31:44
  all
• 31:44
  these
• 31:44
  people,
• 31:44
  even
• 31:45
  though
• 31:45
  you
• 31:45
  maybe
• 31:46
  have
• 31:46
  become
• 31:46
  friends
• 31:46
  with
• 31:46
  them.
• 31:47
  You
• 31:47
  don't
• 31:47
  want
• 31:47
  them
• 31:47
  around
• 31:48
  your
• 31:48
  house.
• 31:48
  You
• 31:48
  want
• 31:48
  your
• 31:49
  privacy.
• 31:49
  You
• 31:50
  don't
• 31:50
  have
• 31:50
  to
• 31:50
  get
• 31:50
  up
• 31:50
  at
• 31:50
  7
• 31:51
  o'clock
• 31:51
  in
• 31:51
  the
• 31:51
  morning
• 31:51
  and
• 31:52
  get
• 31:52
  dressed
• 31:52
  on
• 31:52
  a
• 31:52
  weekday
• 31:53
  off
• 31:53
  that
• 31:53
  you
• 31:53
  took
• 31:54
  off
• 31:54
  to
• 31:54
  do
• 31:54
  some
• 31:54
  stuff,
• 31:55
  but
• 31:55
  they're
• 31:56
  romping
• 31:56
  around
• 31:57
  your
• 31:57
  house
• 31:57
  doing
• 31:57
  a
• 31:57
  project.
• 31:58
  So
• 31:59
  these
• 31:59
  are
• 31:59
  things
• 31:59
  that
• 32:00
  you
• 32:00
  need
• 32:00
  to
• 32:01
  be
• 32:01
  very
• 32:02
  careful
• 32:02
  of
• 32:02
  watching.
• 32:03
  And
• 32:03
  that
• 32:04
  way
• 32:04
  you're
• 32:04
  going
• 32:04
  to
• 32:04
  be
• 32:05
  okay
• 32:05
  with
• 32:05
  it
• 32:06
  so
• 32:06
  far.
• 32:07
  Let's
• 32:07
  recap
• 32:07
  what
• 32:07
  we've
• 32:08
  talked
• 32:08
  about
• 32:08
  so
• 32:08
  far
• 32:09
  before
• 32:09
  we
• 32:09
  go
• 32:10
  out
• 32:10
  to
• 32:10
  break
• 32:10
  here.
• 32:11
  My
• 32:11
  first
• 32:11
  question
• 32:12
  was
• 32:12
  license,
• 32:12
  bond
• 32:13
  and
• 32:13
  insurance.
• 32:14
  My
• 32:14
  second
• 32:14
  one
• 32:15
  was
• 32:15
  background
• 32:16
  checks,
• 32:16
  finding
• 32:17
  out
• 32:17
  everything
• 32:17
  there,
• 32:18
  clear
• 32:18
  written
• 32:19
  estimates.
• 32:19
  I
• 32:19
  want
• 32:19
  to
• 32:19
  make
• 32:20
  sure
• 32:20
  that
• 32:20
  they
• 32:20
  give
• 32:20
  you
• 32:21
  that.
• 32:21
  Are
• 32:22
  they
• 32:22
  an
• 32:22
  expert
• 32:23
  in
• 32:23
  the
• 32:23
  kind
• 32:23
  of
• 32:23
  project
• 32:23
  that
• 32:24
  you're
• 32:24
  hiring
• 32:24
  them
• 32:24
  to
• 32:24
  do?
• 32:25
  How
• 32:25
  do
• 32:25
  they
• 32:26
  operate?
• 32:27
  What
• 32:27
  is
• 32:27
  their
• 32:27
  standard
• 32:28
  operating
• 32:28
  procedures
• 32:29
  in
• 32:30
  quotes,
• 32:31
  markups,
• 32:32
  all
• 32:32
  that
• 32:32
  kind
• 32:32
  of
• 32:32
  stuff?
• 32:33
  And
• 32:34
  do
• 32:34
  they
• 32:35
  have
• 32:35
  a
• 32:35
  written
• 32:35
  payment
• 32:36
  schedule
• 32:37
  for
• 32:37
  you
• 32:38
  with
• 32:38
  progress
• 32:39
  payments?
• 32:40
  And
• 32:40
  the
• 32:40
  last
• 32:40
  one
• 32:41
  we're
• 32:41
  talking
• 32:41
  about
• 32:41
  here,
• 32:42
  take
• 32:42
  a
• 32:42
  temperature
• 32:42
  check
• 32:43
  on
• 32:43
  how
• 32:44
  they
• 32:44
  work
• 32:44
  for
• 32:44
  you.
• 32:45
  You
• 32:45
  have
• 32:45
  to
• 32:45
  do
• 32:45
  that.
• 32:46
  It's
• 32:46
  not
• 32:46
  so
• 32:46
  much
• 32:46
  a
• 32:47
  question,
• 32:47
  but
• 32:47
  it's
• 32:47
  a
• 32:47
  question
• 32:48
  you
• 32:48
  have
• 32:48
  to
• 32:48
  ask
• 32:49
  yourself,
• 32:50
  how
• 32:50
  good
• 32:50
  are
• 32:50
  these
• 32:51
  people
• 32:51
  and
• 32:51
  do
• 32:51
  I
• 32:51
  want
• 32:51
  to
• 32:52
  work
• 32:52
  with
• 32:52
  them
• 32:52
  long
• 32:52
  term?
• 32:53
  Do
• 32:53
  I
• 32:53
  trust
• 32:54
  them?
• 32:54
  Your
• 32:55
  gut
• 32:56
  probably
• 32:56
  correct.
• 32:57
  All
• 32:58
  right.
• 32:58
  We
• 32:58
  come
• 32:58
  back.
• 32:58
  We've
• 32:59
  got
• 32:59
  the
• 32:59
  last
• 33:00
  segment
• 33:00
  here.
• 33:01
  We'll
• 33:01
  wrap
• 33:02
  this
• 33:02
  up.
• 33:02
  We're
• 33:02
  talking
• 33:03
  contractors.
• 33:04
  What
• 33:04
  are
• 33:04
  your
• 33:04
  questions
• 33:05
  that
• 33:05
  you
• 33:05
  should
• 33:05
  be
• 33:05
  asking
• 33:05
  them
• 33:06
  just
• 33:06
  as
• 33:06
  soon
• 33:06
  as
• 33:07
  AROUND
• 33:07
  THE
• 33:07
  HOUSE
• 33:07
  returns.
• 34:51
  Welcome
• 34:52
  back
• 34:52
  to
• 34:52
  the
• 34:52
  around
• 34:52
  the
• 34:52
  House
• 34:53
  show,
• 34:53
  the
• 34:53
  next
• 34:53
  generation
• 34:54
  of
• 34:54
  home
• 34:54
  improvement.
• 34:55
  I
• 34:55
  am
• 34:55
  Eric
• 34:56
  G.
• 34:56
  If
• 34:57
  you're
• 34:57
  just
• 34:57
  joining
• 34:57
  us,
• 34:58
  we've
• 34:58
  been
• 34:58
  talking
• 34:58
  about
• 34:58
  my
• 34:59
  top
• 34:59
  10
• 35:00
  tips.
• 35:01
  Basically,
• 35:01
  those
• 35:01
  questions
• 35:02
  you
• 35:02
  should
• 35:02
  be
• 35:02
  asking
• 35:03
  the
• 35:03
  contractor
• 35:04
  before
• 35:05
  you
• 35:05
  hire
• 35:06
  them.
• 35:06
  This
• 35:07
  hour
• 35:07
  is
• 35:07
  brought
• 35:07
  to
• 35:07
  you
• 35:07
  by
• 35:07
  our
• 35:07
  friends
• 35:08
  at
• 35:08
  Monument
• 35:08
  Grills.
• 35:09
  Check
• 35:09
  them
• 35:09
  out@monumentgrills.com
• 35:12
  we've
• 35:12
  been
• 35:12
  cruising
• 35:13
  through
• 35:13
  the
• 35:13
  list
• 35:13
  here,
• 35:14
  and
• 35:14
  when
• 35:14
  we
• 35:14
  went
• 35:14
  out
• 35:14
  to
• 35:15
  break,
• 35:15
  we
• 35:15
  were
• 35:15
  wrapping
• 35:15
  up,
• 35:16
  taking
• 35:16
  a
• 35:16
  temperature
• 35:17
  check
• 35:18
  and
• 35:18
  making
• 35:18
  sure
• 35:19
  that
• 35:19
  their
• 35:19
  personality
• 35:21
  is
• 35:21
  going
• 35:21
  to
• 35:21
  work
• 35:21
  with
• 35:22
  you
• 35:22
  and
• 35:22
  how
• 35:22
  they
• 35:23
  operate
• 35:23
  because
• 35:24
  it's
• 35:24
  in
• 35:24
  the
• 35:24
  honeymoon
• 35:25
  period.
• 35:26
  The
• 35:26
  questions
• 35:26
  I
• 35:27
  want
• 35:27
  you
• 35:27
  to
• 35:27
  notice,
• 35:28
  maybe
• 35:29
  not
• 35:29
  physically
• 35:30
  ask,
• 35:30
  but
• 35:31
  take
• 35:31
  a
• 35:31
  look
• 35:31
  at
• 35:31
  their
• 35:31
  organization.
• 35:33
  If
• 35:33
  they
• 35:33
  show
• 35:34
  up
• 35:34
  and
• 35:34
  if
• 35:34
  this
• 35:35
  is
• 35:35
  like
• 35:35
  a
• 35:36
  big
• 35:36
  remodel
• 35:37
  project,
• 35:38
  if
• 35:38
  they
• 35:38
  show
• 35:39
  up
• 35:39
  and
• 35:39
  you're
• 35:39
  looking
• 35:39
  at
• 35:40
  it
• 35:40
  going,
• 35:41
  man,
• 35:41
  their
• 35:41
  folder's
• 35:42
  a
• 35:42
  hot
• 35:42
  mess.
• 35:43
  They
• 35:43
  can't
• 35:44
  find
• 35:44
  anything
• 35:44
  we've
• 35:44
  talked
• 35:45
  about.
• 35:45
  There's
• 35:45
  no
• 35:46
  organization
• 35:47
  that's
• 35:47
  a
• 35:47
  concern.
• 35:48
  And
• 35:49
  again,
• 35:49
  back
• 35:49
  to
• 35:49
  that
• 35:50
  computer
• 35:50
  program
• 35:50
  again.
• 35:51
  I
• 35:51
  want
• 35:51
  to
• 35:51
  see
• 35:51
  if
• 35:51
  they're
• 35:52
  using
• 35:52
  some
• 35:52
  kind
• 35:52
  of
• 35:52
  a
• 35:53
  job
• 35:53
  site
• 35:53
  program
• 35:54
  for
• 35:54
  a
• 35:55
  better
• 35:55
  communication
• 35:56
  system
• 35:57
  for
• 35:57
  you
• 35:57
  because
• 35:58
  that
• 35:58
  makes
• 35:58
  a
• 35:58
  big
• 35:58
  difference
• 35:59
  right
• 35:59
  there
• 35:59
  and
• 36:00
  how
• 36:00
  they
• 36:00
  communicate
• 36:01
  and
• 36:01
  how
• 36:01
  they
• 36:01
  track
• 36:02
  all
• 36:02
  the
• 36:02
  millions
• 36:03
  of
• 36:03
  little
• 36:03
  pieces
• 36:03
  on
• 36:04
  your
• 36:04
  job
• 36:04
  site.
• 36:05
  So
• 36:05
  the
• 36:05
  next
• 36:05
  one
• 36:06
  here
• 36:06
  is
• 36:06
  I
• 36:07
  want
• 36:07
  to
• 36:07
  find
• 36:07
  out
• 36:07
  who
• 36:08
  their
• 36:08
  major
• 36:08
  suppliers
• 36:09
  are
• 36:09
  they
• 36:09
  work
• 36:09
  with
• 36:10
  for
• 36:10
  your
• 36:10
  project.
• 36:11
  And
• 36:12
  I
• 36:12
  would
• 36:12
  stop
• 36:12
  by
• 36:13
  and
• 36:13
  ask
• 36:13
  people
• 36:14
  around
• 36:14
  the
• 36:14
  showroom,
• 36:15
  around
• 36:15
  the
• 36:16
  lumberyard,
• 36:17
  if
• 36:17
  you're
• 36:17
  getting
• 36:17
  ready
• 36:18
  to
• 36:18
  tackle
• 36:18
  A
• 36:18
  big
• 36:18
  project.
• 36:19
  Hey,
• 36:20
  how
• 36:21
  is
• 36:21
  Mike's
• 36:21
  construction
• 36:22
  company
• 36:22
  to
• 36:23
  work
• 36:23
  with?
• 36:23
  Pretty
• 36:23
  good.
• 36:24
  See
• 36:25
  what
• 36:25
  they
• 36:25
  say
• 36:25
  go
• 36:25
  down.
• 36:25
  If
• 36:26
  you're
• 36:26
  going
• 36:26
  to
• 36:26
  the
• 36:26
  lumberyard
• 36:26
  and
• 36:26
  you're
• 36:27
  picking
• 36:27
  out
• 36:27
  decking,
• 36:28
  for
• 36:28
  instance,
• 36:29
  if
• 36:30
  you're
• 36:30
  down
• 36:30
  there
• 36:30
  talking
• 36:30
  to
• 36:31
  them
• 36:31
  about
• 36:31
  decking,
• 36:31
  colors
• 36:32
  and
• 36:32
  stuff,
• 36:33
  just
• 36:33
  ask
• 36:33
  the
• 36:33
  question,
• 36:34
  go,
• 36:34
  hey,
• 36:35
  what's
• 36:35
  Mike
• 36:35
  like
• 36:36
  to
• 36:36
  work
• 36:36
  with?
• 36:36
  Is
• 36:36
  he
• 36:36
  pretty
• 36:37
  solid?
• 36:37
  And
• 36:37
  they
• 36:37
  go,
• 36:37
  oh,
• 36:37
  he's
• 36:38
  one
• 36:38
  of
• 36:38
  our
• 36:38
  favorite
• 36:38
  contractors.
• 36:39
  Everything
• 36:40
  else,
• 36:40
  if
• 36:41
  you
• 36:41
  see
• 36:41
  him
• 36:41
  choke
• 36:41
  and
• 36:42
  go,
• 36:42
  if
• 36:42
  you
• 36:42
  see
• 36:42
  him,
• 36:42
  he
• 36:42
  needs
• 36:42
  to
• 36:43
  come
• 36:43
  pay
• 36:43
  his
• 36:43
  bill,
• 36:44
  you
• 36:44
  got
• 36:44
  a
• 36:44
  bigger
• 36:45
  problem.
• 36:46
  So
• 36:46
  ask
• 36:46
  around
• 36:47
  and
• 36:48
  see
• 36:48
  how
• 36:48
  they
• 36:49
  work
• 36:49
  with
• 36:49
  you
• 36:49
  can
• 36:50
  really
• 36:50
  get
• 36:50
  when
• 36:50
  you're
• 36:51
  in
• 36:51
  picking
• 36:51
  stuff
• 36:51
  out.
• 36:52
  Hey,
• 36:53
  how's
• 36:53
  he
• 36:53
  to
• 36:53
  work
• 36:53
  with?
• 36:54
  Pretty
• 36:54
  good.
• 36:54
  Oh,
• 36:54
  he's
• 36:55
  our
• 36:55
  favorite.
• 36:56
  All
• 36:56
  right.
• 36:57
  That
• 36:57
  means
• 36:57
  he
• 36:57
  pays
• 36:57
  his
• 36:58
  bills
• 36:58
  and
• 36:58
  probably
• 36:59
  not
• 36:59
  bringing
• 36:59
  a
• 36:59
  bunch
• 37:00
  of
• 37:00
  problems
• 37:00
  in
• 37:00
  there
• 37:01
  after
• 37:01
  the
• 37:01
  fact
• 37:01
  for
• 37:02
  warranty
• 37:02
  work
• 37:02
  or
• 37:02
  things
• 37:03
  like
• 37:03
  that.
• 37:04
  If
• 37:04
  he's
• 37:04
  got
• 37:04
  a
• 37:04
  good
• 37:04
  relationship,
• 37:06
  she's
• 37:06
  got
• 37:06
  a
• 37:06
  good
• 37:07
  relationship
• 37:07
  with
• 37:08
  the
• 37:08
  suppliers,
• 37:09
  then
• 37:09
  you're
• 37:10
  probably
• 37:10
  on
• 37:10
  the
• 37:11
  right
• 37:11
  road.
• 37:12
  Now,
• 37:12
  here's
• 37:13
  the
• 37:13
  next
• 37:13
  one.
• 37:13
  And
• 37:13
  this
• 37:13
  can
• 37:14
  be
• 37:14
  pretty
• 37:14
  tough.
• 37:14
  And
• 37:14
  this
• 37:15
  is
• 37:15
  one
• 37:15
  of
• 37:15
  those
• 37:15
  that
• 37:15
  I
• 37:15
  look
• 37:15
  at
• 37:16
  and
• 37:16
  go,
• 37:16
  I
• 37:17
  don't
• 37:17
  know,
• 37:17
  this
• 37:18
  is
• 37:18
  a
• 37:18
  little
• 37:18
  rough.
• 37:19
  Are
• 37:20
  they
• 37:20
  supposed
• 37:20
  to
• 37:20
  pull
• 37:21
  the
• 37:21
  building
• 37:21
  permits
• 37:22
  in
• 37:22
  your
• 37:22
  area?
• 37:23
  So
• 37:23
  if
• 37:24
  you're
• 37:24
  doing
• 37:25
  a
• 37:25
  second
• 37:25
  story
• 37:26
  deck,
• 37:27
  a
• 37:27
  big
• 37:27
  warning
• 37:28
  sign
• 37:28
  for
• 37:28
  me
• 37:28
  is
• 37:29
  when
• 37:29
  they
• 37:29
  send
• 37:29
  you,
• 37:29
  the
• 37:30
  homeowner
• 37:30
  down
• 37:30
  to
• 37:30
  get
• 37:31
  the
• 37:31
  permits.
• 37:32
  Because
• 37:32
  in
• 37:32
  my
• 37:32
  area,
• 37:33
  they
• 37:33
  want
• 37:34
  the
• 37:34
  building
• 37:34
  department
• 37:35
  wants
• 37:35
  the
• 37:35
  contractor
• 37:36
  to
• 37:36
  come
• 37:36
  down
• 37:36
  and
• 37:36
  do
• 37:36
  it,
• 37:37
  but
• 37:37
  that
• 37:37
  also
• 37:38
  forces
• 37:38
  them
• 37:38
  to
• 37:39
  get
• 37:39
  in
• 37:39
  front
• 37:39
  of
• 37:39
  the
• 37:39
  city
• 37:40
  and
• 37:40
  to
• 37:41
  be
• 37:41
  a
• 37:41
  legitimate,
• 37:42
  licensed
• 37:42
  bonded
• 37:43
  contractor.
• 37:44
  If
• 37:44
  that
• 37:44
  doesn't
• 37:44
  happen,
• 37:45
  you've
• 37:45
  got
• 37:45
  a
• 37:45
  problem.
• 37:46
  If
• 37:46
  they're
• 37:46
  trying
• 37:47
  to
• 37:47
  push
• 37:47
  it
• 37:47
  over
• 37:47
  on
• 37:47
  you,
• 37:48
  that's
• 37:49
  another
• 37:49
  warning
• 37:49
  sign.
• 37:50
  Now,
• 37:50
  if
• 37:50
  that's
• 37:51
  the
• 37:51
  way
• 37:51
  things
• 37:52
  operate
• 37:52
  in
• 37:52
  your
• 37:52
  area,
• 37:53
  nothing
• 37:54
  wrong
• 37:54
  with
• 37:54
  that.
• 37:55
  That's
• 37:55
  just
• 37:56
  how
• 37:56
  it
• 37:56
  works.
• 37:56
  So
• 37:57
  this
• 37:57
  is
• 37:57
  where,
• 37:57
  again,
• 37:57
  you
• 37:58
  need
• 37:58
  to
• 37:58
  be
• 37:58
  sure
• 37:59
  on
• 37:59
  what
• 37:59
  you're
• 37:59
  working
• 38:00
  with
• 38:01
  as
• 38:01
  far
• 38:01
  as
• 38:01
  your
• 38:01
  local
• 38:02
  codes,
• 38:02
  laws,
• 38:02
  and
• 38:02
  everything
• 38:03
  else.
• 38:03
  When
• 38:03
  you
• 38:04
  need
• 38:04
  that
• 38:04
  permit,
• 38:04
  when
• 38:05
  you
• 38:05
  don't.
• 38:06
  And
• 38:07
  I
• 38:07
  also,
• 38:07
  when
• 38:08
  a
• 38:08
  contractor
• 38:08
  goes,
• 38:09
  ah,
• 38:09
  you
• 38:09
  don't
• 38:09
  need
• 38:09
  a
• 38:10
  permit
• 38:10
  for
• 38:10
  that.
• 38:11
  As
• 38:11
  you're
• 38:11
  doing
• 38:11
  your
• 38:12
  research
• 38:12
  and
• 38:12
  as
• 38:12
  you're
• 38:13
  asking
• 38:13
  questions,
• 38:14
  I
• 38:14
  would
• 38:14
  make
• 38:14
  sure.
• 38:15
  Do
• 38:15
  you
• 38:15
  have
• 38:16
  that
• 38:16
  verified
• 38:17
  and
• 38:18
  figured
• 38:18
  out?
• 38:19
  Because
• 38:19
  I
• 38:19
  want
• 38:19
  to
• 38:19
  make
• 38:19
  sure
• 38:19
  that
• 38:19
  you're
• 38:20
  getting
• 38:20
  the
• 38:20
  permits
• 38:20
  you
• 38:20
  need
• 38:21
  for
• 38:21
  that.
• 38:21
  You're
• 38:21
  paying
• 38:21
  for
• 38:22
  the
• 38:22
  job
• 38:22
  to
• 38:22
  do,
• 38:22
  right?
• 38:23
  You
• 38:23
  want
• 38:24
  that
• 38:24
  done
• 38:24
  right?
• 38:24
  I
• 38:24
  make
• 38:25
  sure
• 38:25
  that
• 38:25
  they're
• 38:25
  out
• 38:25
  there
• 38:26
  inspecting
• 38:26
  it.
• 38:26
  You're
• 38:27
  paying
• 38:27
  for
• 38:27
  that.
• 38:28
  Make
• 38:28
  sure
• 38:28
  you're
• 38:28
  doing
• 38:29
  that
• 38:29
  permit
• 38:29
  and
• 38:30
  you're
• 38:30
  getting
• 38:30
  it
• 38:30
  dialed
• 38:30
  in.
• 38:31
  So
• 38:31
  that's
• 38:32
  the
• 38:32
  next
• 38:32
  one
• 38:33
  right
• 38:33
  there.
• 38:34
  And
• 38:34
  here's
• 38:34
  the
• 38:34
  other
• 38:35
  one
• 38:35
  here.
• 38:36
  When
• 38:36
  you're
• 38:36
  working
• 38:37
  on
• 38:37
  a
• 38:38
  kitchen
• 38:38
  remodel
• 38:38
  and
• 38:39
  you've
• 38:39
  hired
• 38:39
  somebody
• 38:39
  or
• 38:40
  a
• 38:40
  bathroom
• 38:40
  remodel,
• 38:41
  these
• 38:42
  all
• 38:42
  require
• 38:43
  plans
• 38:44
  so
• 38:44
  you
• 38:44
  can
• 38:44
  look
• 38:44
  at
• 38:45
  it.
• 38:45
  Especially
• 38:45
  if
• 38:45
  you're
• 38:45
  pulling
• 38:46
  permits
• 38:46
  on
• 38:46
  it,
• 38:46
  they
• 38:46
  want
• 38:46
  to
• 38:47
  see
• 38:47
  the
• 38:47
  plans.
• 38:48
  Are
• 38:48
  they
• 38:48
  going
• 38:48
  to
• 38:48
  supply
• 38:49
  those
• 38:49
  to
• 38:49
  you
• 38:49
  when
• 38:50
  you
• 38:50
  sign
• 38:50
  on
• 38:50
  the
• 38:50
  dotted
• 38:51
  line?
• 38:51
  Now,
• 38:52
  you
• 38:52
  could
• 38:52
  be
• 38:52
  working
• 38:52
  directly
• 38:53
  with
• 38:53
  a
• 38:53
  designer.
• 38:54
  I
• 38:54
  totally
• 38:54
  get
• 38:54
  that.
• 38:55
  But
• 38:55
  if
• 38:55
  you're
• 38:55
  working
• 38:56
  through
• 38:56
  the
• 38:56
  contractor
• 38:57
  and
• 38:58
  the
• 38:58
  cabinet
• 38:59
  supplier,
• 38:59
  for
• 38:59
  instance,
• 39:00
  are
• 39:00
  they
• 39:01
  supplying
• 39:01
  you
• 39:01
  with
• 39:01
  the
• 39:01
  drawings
• 39:02
  so
• 39:02
  you
• 39:02
  can
• 39:02
  take
• 39:03
  a
• 39:03
  look
• 39:03
  at
• 39:03
  them?
• 39:03
  Now,
• 39:04
  I
• 39:04
  don't
• 39:04
  expect
• 39:05
  that
• 39:05
  contractor
• 39:06
  to
• 39:06
  supply
• 39:06
  you
• 39:07
  with
• 39:07
  drawings
• 39:07
  until
• 39:08
  you've
• 39:09
  got
• 39:09
  some
• 39:09
  kind
• 39:09
  of
• 39:09
  deposit
• 39:10
  made
• 39:10
  because
• 39:10
  someone
• 39:10
  has
• 39:11
  sat
• 39:11
  down
• 39:12
  and
• 39:12
  drawn
• 39:12
  that.
• 39:13
  Now,
• 39:13
  if
• 39:13
  you've
• 39:13
  paid
• 39:13
  a
• 39:13
  designer
• 39:14
  to
• 39:14
  do
• 39:14
  it,
• 39:14
  that's
• 39:15
  great.
• 39:16
  But
• 39:16
  they're
• 39:17
  not
• 39:17
  supposed
• 39:17
  to
• 39:17
  be
• 39:17
  really
• 39:18
  supplying
• 39:18
  those
• 39:18
  to
• 39:19
  you
• 39:19
  until
• 39:20
  the
• 39:20
  appropriate
• 39:21
  fees,
• 39:21
  deposits
• 39:21
  or
• 39:22
  whatever
• 39:22
  have
• 39:22
  been
• 39:23
  paid.
• 39:23
  But
• 39:24
  those
• 39:24
  plans
• 39:25
  are
• 39:25
  something
• 39:25
  that
• 39:25
  are
• 39:25
  going
• 39:26
  to
• 39:26
  define
• 39:26
  this
• 39:27
  project.
• 39:28
  So
• 39:28
  when
• 39:28
  you
• 39:28
  go
• 39:29
  to
• 39:29
  contract,
• 39:29
  for
• 39:30
  instance,
• 39:30
  on
• 39:30
  a
• 39:30
  kitchen
• 39:31
  and
• 39:31
  bath
• 39:31
  remodel,
• 39:32
  you
• 39:32
  want
• 39:32
  to
• 39:32
  have
• 39:33
  a
• 39:33
  door
• 39:33
  sample.
• 39:34
  You
• 39:34
  want
• 39:34
  to
• 39:35
  have
• 39:35
  this
• 39:35
  stuff.
• 39:35
  So
• 39:36
  you
• 39:36
  want
• 39:36
  to
• 39:36
  ask
• 39:36
  if
• 39:37
  they're
• 39:37
  going
• 39:37
  to
• 39:37
  be
• 39:37
  giving
• 39:37
  you
• 39:37
  at
• 39:37
  the
• 39:37
  time
• 39:38
  of
• 39:38
  contract
• 39:39
  all
• 39:39
  the
• 39:39
  plans
• 39:39
  and
• 39:40
  stuff
• 39:41
  so
• 39:41
  you
• 39:41
  can
• 39:41
  approve
• 39:42
  them
• 39:42
  because
• 39:43
  you're
• 39:43
  going
• 39:43
  to.
• 39:43
  If
• 39:43
  you
• 39:44
  have
• 39:44
  stain
• 39:44
  colors,
• 39:45
  you'll
• 39:45
  be
• 39:45
  signing
• 39:45
  off
• 39:46
  on
• 39:46
  a
• 39:46
  stain
• 39:46
  color,
• 39:47
  a
• 39:47
  door
• 39:48
  sample.
• 39:49
  Now,
• 39:49
  if
• 39:49
  you're
• 39:50
  weeks,
• 39:51
  week
• 39:51
  or
• 39:51
  two
• 39:51
  from
• 39:51
  going
• 39:52
  to
• 39:52
  contract,
• 39:52
  you
• 39:52
  want
• 39:52
  to
• 39:53
  have
• 39:53
  that
• 39:53
  door
• 39:53
  sample.
• 39:54
  So
• 39:54
  did
• 39:55
  the
• 39:55
  contractor
• 39:55
  order
• 39:56
  one
• 39:56
  for
• 39:56
  you
• 39:56
  or
• 39:57
  get
• 39:57
  one
• 39:57
  from
• 39:57
  the
• 39:57
  supplier?
• 39:58
  I
• 39:59
  want
• 39:59
  you
• 39:59
  signing
• 40:00
  off
• 40:00
  on
• 40:01
  all
• 40:01
  the
• 40:01
  right
• 40:01
  stuff
• 40:02
  because
• 40:02
  that
• 40:02
  protects
• 40:03
  you
• 40:03
  and
• 40:03
  it
• 40:04
  also
• 40:04
  sets
• 40:04
  an
• 40:05
  expectation
• 40:06
  for
• 40:06
  that.
• 40:07
  Now,
• 40:07
  I'm
• 40:07
  in
• 40:07
  a
• 40:07
  group
• 40:08
  and
• 40:08
  it's
• 40:08
  a
• 40:08
  great
• 40:09
  group
• 40:09
  on
• 40:10
  social
• 40:10
  media.
• 40:10
  I
• 40:10
  do
• 40:11
  a
• 40:11
  lot
• 40:11
  of
• 40:11
  different
• 40:11
  stuff.
• 40:12
  I'm
• 40:12
  in
• 40:13
  one
• 40:13
  called
• 40:14
  Ask
• 40:14
  the
• 40:15
  Appraiser.
• 40:16
  And
• 40:16
  I'm
• 40:16
  also
• 40:17
  one
• 40:18
  this.
• 40:18
  It's
• 40:19
  a
• 40:19
  really
• 40:19
  good
• 40:20
  cabinet
• 40:21
  group
• 40:21
  and
• 40:22
  it's
• 40:22
  a
• 40:22
  lot
• 40:22
  of
• 40:23
  fun
• 40:23
  one.
• 40:23
  And
• 40:24
  it's
• 40:24
  Ask
• 40:24
  a
• 40:24
  cabinet
• 40:25
  Maker.
• 40:26
  And
• 40:26
  so
• 40:26
  I'm
• 40:27
  in
• 40:27
  that
• 40:27
  group
• 40:27
  as
• 40:27
  well.
• 40:28
  And
• 40:28
  if
• 40:28
  I
• 40:28
  tell
• 40:28
  you
• 40:29
  what
• 40:29
  the
• 40:30
  biggest
• 40:31
  problems
• 40:32
  that
• 40:32
  we
• 40:33
  have,
• 40:33
  it
• 40:34
  is
• 40:34
  huge.
• 40:35
  If
• 40:35
  you
• 40:35
  look
• 40:36
  at
• 40:36
  the
• 40:36
  problems
• 40:37
  that
• 40:37
  show
• 40:37
  up
• 40:38
  on
• 40:38
  that
• 40:38
  group,
• 40:39
  it
• 40:39
  is
• 40:40
  the
• 40:41
  number
• 40:41
  one
• 40:42
  thing
• 40:42
  that
• 40:42
  I
• 40:42
  see
• 40:43
  of
• 40:43
  installed
• 40:44
  cabinets
• 40:45
  and
• 40:45
  this
• 40:45
  private
• 40:45
  group
• 40:46
  is
• 40:46
  almost
• 40:47
  32,000
• 40:47
  members.
• 40:48
  The
• 40:48
  number
• 40:49
  one
• 40:50
  thing
• 40:50
  that
• 40:50
  I
• 40:50
  see
• 40:50
  go
• 40:51
  sideways
• 40:51
  is
• 40:52
  the
• 40:52
  contractor,
• 40:54
  slash,
• 40:54
  cabinet
• 40:55
  maker
• 40:56
  not
• 40:56
  getting
• 40:56
  all
• 40:57
  the
• 40:57
  right
• 40:57
  information
• 40:58
  for
• 40:58
  approvals
• 41:00
  to
• 41:00
  the
• 41:01
  client
• 41:02
  homeowner.
• 41:03
  Here's
• 41:03
  what
• 41:03
  I
• 41:04
  see.
• 41:04
  If
• 41:04
  you
• 41:05
  could
• 41:05
  just
• 41:05
  watch
• 41:05
  a
• 41:05
  group
• 41:06
  and
• 41:06
  learn.
• 41:06
  This
• 41:07
  is
• 41:07
  where
• 41:07
  it
• 41:07
  is.
• 41:08
  It
• 41:08
  is
• 41:08
  not
• 41:09
  the
• 41:09
  major
• 41:09
  cabinet
• 41:10
  manufacturers
• 41:10
  that
• 41:10
  have
• 41:11
  the
• 41:11
  problems
• 41:11
  in
• 41:11
  this
• 41:12
  group.
• 41:12
  It
• 41:13
  is
• 41:13
  the
• 41:13
  small
• 41:14
  contractor
• 41:16
  slash
• 41:17
  cabinet
• 41:17
  shop.
• 41:18
  Now
• 41:18
  it
• 41:18
  could
• 41:19
  be
• 41:19
  both
• 41:19
  where
• 41:19
  it's
• 41:19
  a
• 41:19
  contractor
• 41:20
  and
• 41:20
  he's
• 41:20
  building
• 41:20
  the
• 41:21
  cabinets.
• 41:22
  It
• 41:22
  is
• 41:22
  the
• 41:22
  finishes,
• 41:23
  it
• 41:24
  is
• 41:24
  the
• 41:24
  customer
• 41:25
  expectations.
• 41:26
  It
• 41:27
  is
• 41:27
  all
• 41:27
  of
• 41:28
  that
• 41:28
  miscommunication.
• 41:29
  And
• 41:30
  quite
• 41:30
  frankly,
• 41:31
  some
• 41:31
  of
• 41:31
  the
• 41:31
  cabinets
• 41:31
  that
• 41:32
  are
• 41:32
  in
• 41:32
  there
• 41:32
  that
• 41:32
  are
• 41:32
  like
• 41:32
  painted
• 41:33
  white
• 41:34
  literally
• 41:34
  look
• 41:34
  like
• 41:35
  a
• 41:35
  five
• 41:35
  year
• 41:36
  old
• 41:36
  finger
• 41:36
  painted
• 41:37
  these
• 41:37
  things
• 41:37
  on
• 41:37
  there.
• 41:38
  I
• 41:38
  mean
• 41:38
  it
• 41:38
  is
• 41:38
  absolutely
• 41:40
  horrible.
• 41:41
  And
• 41:41
  I
• 41:42
  feel
• 41:42
  bad
• 41:42
  for
• 41:43
  many
• 41:43
  of
• 41:43
  these
• 41:44
  people
• 41:44
  because
• 41:45
  there
• 41:45
  is.
• 41:46
  They're
• 41:46
  in
• 41:46
  their
• 41:47
  own
• 41:47
  nightmare.
• 41:48
  So
• 41:48
  this
• 41:49
  in
• 41:49
  the
• 41:49
  cabinetry
• 41:50
  side
• 41:50
  of
• 41:51
  it
• 41:51
  is
• 41:52
  where
• 41:52
  you
• 41:53
  stop
• 41:53
  that
• 41:54
  from
• 41:54
  happening,
• 41:55
  is
• 41:55
  those
• 41:55
  expectations.
• 41:56
  Have
• 41:56
  you
• 41:57
  looked
• 41:57
  at
• 41:57
  a
• 41:57
  kitchen
• 41:58
  that
• 41:58
  they've
• 41:58
  made?
• 41:59
  Has
• 41:59
  your
• 41:59
  contractor
• 42:00
  looked
• 42:00
  at
• 42:00
  it?
• 42:01
  I
• 42:01
  to
• 42:01
  these
• 42:02
  days
• 42:02
  I
• 42:02
  would
• 42:02
  not
• 42:03
  do
• 42:03
  a
• 42:03
  cabinet
• 42:04
  package
• 42:04
  for
• 42:04
  that's
• 42:05
  finished
• 42:05
  in
• 42:05
  place.
• 42:06
  Too
• 42:06
  many
• 42:06
  problems.
• 42:07
  You
• 42:08
  want
• 42:08
  those
• 42:08
  factory
• 42:08
  finished.
• 42:09
  It's
• 42:10
  just
• 42:10
  not
• 42:10
  as
• 42:10
  good
• 42:11
  a
• 42:11
  finish
• 42:11
  on
• 42:11
  there.
• 42:11
  You
• 42:12
  can't
• 42:12
  do
• 42:12
  the
• 42:12
  same
• 42:12
  finish
• 42:13
  in
• 42:13
  the
• 42:13
  house
• 42:13
  that
• 42:13
  you
• 42:13
  can
• 42:14
  do
• 42:14
  with
• 42:14
  a
• 42:15
  factory
• 42:15
  applied
• 42:15
  finish.
• 42:16
  It
• 42:16
  just
• 42:16
  doesn't
• 42:17
  work
• 42:17
  that
• 42:17
  way.
• 42:18
  But
• 42:18
  you're
• 42:18
  seeing
• 42:19
  this
• 42:19
  happen
• 42:19
  with
• 42:19
  all
• 42:19
  these
• 42:20
  small
• 42:21
  contractors
• 42:21
  and
• 42:22
  cabinet
• 42:22
  makers.
• 42:22
  If
• 42:23
  you've
• 42:23
  got
• 42:23
  the
• 42:23
  smaller
• 42:24
  the
• 42:24
  cabinet
• 42:24
  maker,
• 42:25
  the
• 42:25
  more
• 42:25
  I
• 42:25
  want
• 42:26
  to
• 42:26
  see
• 42:26
  their
• 42:26
  finished
• 42:27
  work
• 42:27
  that
• 42:27
  you
• 42:27
  can
• 42:27
  go
• 42:28
  put
• 42:28
  your
• 42:28
  hands
• 42:28
  on
• 42:28
  it
• 42:29
  and
• 42:29
  see
• 42:29
  if
• 42:29
  it
• 42:30
  meets
• 42:30
  your
• 42:30
  expectations
• 42:31
  because
• 42:32
  that
• 42:32
  is
• 42:32
  going
• 42:32
  to
• 42:33
  be,
• 42:33
  you
• 42:34
  know,
• 42:34
  really
• 42:34
  what
• 42:35
  you've
• 42:35
  got.
• 42:36
  So
• 42:37
  this
• 42:37
  is
• 42:38
  such
• 42:39
  a
• 42:39
  catch
• 42:39
  22
• 42:40
  of
• 42:40
  spending
• 42:40
  the
• 42:40
  time
• 42:41
  to
• 42:41
  do
• 42:41
  your
• 42:41
  research
• 42:42
  and
• 42:43
  making
• 42:43
  sure
• 42:43
  that
• 42:43
  it's
• 42:44
  all
• 42:44
  written
• 42:44
  down
• 42:44
  in
• 42:45
  the
• 42:45
  contract.
• 42:46
  Because
• 42:47
  here's
• 42:47
  the
• 42:47
  thing,
• 42:48
  when
• 42:48
  it
• 42:48
  comes
• 42:48
  to
• 42:49
  doing
• 42:49
  a
• 42:49
  project
• 42:49
  with
• 42:49
  cabinets.
• 42:50
  Oh,
• 42:51
  I'm
• 42:51
  having
• 42:51
  custom
• 42:52
  cabinets
• 42:52
  made
• 42:53
  or
• 42:53
  I'm
• 42:53
  having
• 42:54
  an
• 42:54
  Amish
• 42:54
  guy
• 42:55
  make
• 42:55
  them.
• 42:55
  That's
• 42:56
  awesome.
• 42:57
  But
• 42:57
  none
• 42:57
  of
• 42:57
  that
• 42:58
  requires
• 42:58
  the
• 42:59
  word
• 42:59
  quality
• 42:59
  to
• 43:00
  be
• 43:00
  part
• 43:00
  of
• 43:00
  it.
• 43:01
  Custom
• 43:01
  just
• 43:01
  means
• 43:02
  you've
• 43:03
  got
• 43:03
  somebody
• 43:03
  there
• 43:04
  making
• 43:04
  it
• 43:04
  for
• 43:04
  your
• 43:05
  project.
• 43:05
  Guess
• 43:05
  what?
• 43:06
  If
• 43:06
  you
• 43:07
  walk
• 43:07
  into
• 43:08
  a
• 43:09
  independent
• 43:10
  kitchen
• 43:10
  and
• 43:10
  bath
• 43:11
  retailer
• 43:12
  that
• 43:12
  sells
• 43:12
  craft
• 43:13
  made
• 43:13
  Vantage,
• 43:14
  you
• 43:15
  can
• 43:15
  order
• 43:15
  a
• 43:15
  kitchen
• 43:16
  where
• 43:16
  the
• 43:17
  sizes
• 43:17
  were
• 43:17
  made
• 43:17
  custom.
• 43:18
  If
• 43:18
  you
• 43:18
  need
• 43:19
  a
• 43:19
  12
• 43:19
  and
• 43:19
  a
• 43:19
  half
• 43:19
  inch
• 43:20
  cabinet
• 43:20
  box,
• 43:20
  they'll
• 43:21
  make
• 43:21
  one
• 43:21
  for
• 43:21
  you.
• 43:22
  Technically,
• 43:23
  that
• 43:23
  is
• 43:23
  a
• 43:23
  custom
• 43:24
  cabinet.
• 43:24
  They
• 43:25
  can
• 43:25
  do
• 43:25
  some
• 43:25
  custom
• 43:26
  finishes,
• 43:26
  they
• 43:26
  can
• 43:27
  do
• 43:27
  some
• 43:27
  custom
• 43:27
  this,
• 43:28
  that
• 43:28
  is
• 43:28
  a
• 43:28
  custom
• 43:29
  cabinet.
• 43:29
  But
• 43:30
  I
• 43:30
  tell
• 43:30
  you
• 43:30
  what,
• 43:31
  you
• 43:32
  see
• 43:32
  the
• 43:32
  hot
• 43:33
  messes
• 43:33
  with
• 43:34
  custom
• 43:35
  and
• 43:35
  be
• 43:35
  very
• 43:36
  careful
• 43:36
  with
• 43:36
  that
• 43:36
  because
• 43:37
  it
• 43:37
  can
• 43:37
  burn
• 43:37
  you
• 43:38
  really
• 43:38
  badly.
• 43:39
  And
• 43:39
  I
• 43:39
  hate
• 43:40
  to
• 43:40
  see
• 43:40
  that.
• 43:41
  So
• 43:41
  let's
• 43:41
  go
• 43:41
  over
• 43:41
  our
• 43:42
  list
• 43:42
  real
• 43:42
  quick
• 43:42
  here.
• 43:42
  These
• 43:43
  are
• 43:43
  the
• 43:43
  things
• 43:43
  that
• 43:43
  I
• 43:43
  want
• 43:44
  you
• 43:44
  that
• 43:44
  my
• 43:44
  top
• 43:44
  10
• 43:45
  things
• 43:46
  that
• 43:46
  you
• 43:46
  should
• 43:46
  be
• 43:47
  asking
• 43:47
  or
• 43:48
  considering
• 43:48
  before
• 43:48
  you
• 43:49
  hire
• 43:49
  that
• 43:49
  contractor.
• 43:50
  License,
• 43:51
  bond
• 43:52
  and
• 43:52
  insurance.
• 43:53
  2.
• 43:54
  Background
• 43:54
  check,
• 43:55
  do
• 43:55
  a
• 43:55
  Google
• 43:56
  search.
• 43:56
  Ask
• 43:57
  around.
• 43:58
  3.
• 43:58
  Clear
• 43:59
  written
• 44:00
  estimates,
• 44:01
  detailed.
• 44:02
  Number
• 44:02
  four,
• 44:03
  are
• 44:03
  they
• 44:03
  an
• 44:04
  expert
• 44:04
  in
• 44:04
  this
• 44:04
  kind
• 44:05
  of
• 44:05
  project?
• 44:06
  You
• 44:06
  don't
• 44:06
  want
• 44:06
  to
• 44:06
  be
• 44:07
  the
• 44:07
  guinea
• 44:07
  pig.
• 44:08
  Number
• 44:08
  five,
• 44:09
  how
• 44:09
  do
• 44:09
  they
• 44:09
  operate?
• 44:10
  Markups,
• 44:11
  all
• 44:11
  that
• 44:11
  kind
• 44:12
  of
• 44:12
  stuff
• 44:12
  so
• 44:12
  you
• 44:12
  can
• 44:12
  understand.
• 44:13
  Six,
• 44:14
  do
• 44:14
  they
• 44:15
  have
• 44:15
  a
• 44:15
  written
• 44:15
  payment
• 44:16
  schedule
• 44:17
  with
• 44:17
  progress
• 44:17
  payments
• 44:18
  in
• 44:18
  your
• 44:18
  contract?
• 44:19
  Ask
• 44:20
  if
• 44:20
  they
• 44:20
  don't,
• 44:21
  it
• 44:21
  should
• 44:21
  be
• 44:21
  there.
• 44:22
  Don't
• 44:22
  sign
• 44:22
  one
• 44:23
  without
• 44:23
  it.
• 44:23
  Make
• 44:24
  sure
• 44:24
  you
• 44:24
  do
• 44:24
  a
• 44:24
  temperature
• 44:25
  check
• 44:25
  on
• 44:25
  how
• 44:25
  they
• 44:25
  work
• 44:25
  with
• 44:26
  you.
• 44:27
  Ask
• 44:27
  questions
• 44:27
  of
• 44:28
  how
• 44:28
  they
• 44:28
  operate,
• 44:29
  what
• 44:29
  you
• 44:29
  can
• 44:29
  expect,
• 44:30
  ways
• 44:30
  to
• 44:30
  communicate,
• 44:31
  text,
• 44:31
  phone
• 44:32
  number,
• 44:32
  email
• 44:33
  and
• 44:33
  I
• 44:33
  like
• 44:33
  emails
• 44:34
  because
• 44:34
  they
• 44:34
  are
• 44:35
  written
• 44:36
  and
• 44:36
  they
• 44:36
  can
• 44:36
  be
• 44:36
  introduced
• 44:37
  in
• 44:37
  court
• 44:37
  if
• 44:37
  things
• 44:38
  go
• 44:38
  badly.
• 44:38
  I
• 44:39
  much
• 44:39
  rather
• 44:39
  have
• 44:39
  an
• 44:39
  email
• 44:40
  over
• 44:40
  a
• 44:40
  phone
• 44:40
  call
• 44:41
  so
• 44:41
  you
• 44:41
  have
• 44:41
  it
• 44:41
  backed
• 44:42
  up.
• 44:42
  Next,
• 44:43
  talk
• 44:43
  to
• 44:43
  their
• 44:43
  major
• 44:44
  suppliers.
• 44:44
  Ask
• 44:45
  who
• 44:45
  they
• 44:45
  are.
• 44:45
  Go
• 44:46
  chat
• 44:46
  with
• 44:46
  them
• 44:47
  for
• 44:47
  big
• 44:48
  projects,
• 44:49
  ask.
• 44:49
  See
• 44:50
  how
• 44:50
  they
• 44:50
  work
• 44:51
  together.
• 44:51
  Number
• 44:52
  nine,
• 44:52
  they're
• 44:52
  responsible
• 44:53
  for
• 44:53
  pulling
• 44:54
  permits
• 44:54
  in
• 44:54
  your
• 44:54
  area.
• 44:55
  Ask
• 44:55
  them,
• 44:56
  verify
• 44:57
  it.
• 44:57
  And
• 44:58
  last,
• 44:58
  will
• 44:59
  they
• 44:59
  supply
• 44:59
  project
• 45:00
  plans
• 45:00
  and
• 45:00
  drawings
• 45:01
  for
• 45:01
  those
• 45:01
  larger
• 45:01
  projects?
• 45:02
  All
• 45:03
  right
• 45:03
  everybody,
• 45:04
  that's
• 45:04
  the
• 45:04
  end
• 45:05
  of
• 45:05
  the
• 45:05
  show
• 45:05
  here
• 45:05
  for
• 45:06
  this
• 45:06
  one.
• 45:06
  Those
• 45:07
  are
• 45:07
  my
• 45:07
  top
• 45:07
  tips
• 45:07
  for
• 45:08
  hiring
• 45:08
  that
• 45:08
  contractor
• 45:09
  and
• 45:09
  those
• 45:10
  questions
• 45:10
  or
• 45:11
  things
• 45:11
  you
• 45:11
  should
• 45:12
  be
• 45:12
  asking
• 45:12
  or
• 45:12
  researching.
• 45:13
  If
• 45:13
  you
• 45:13
  have
• 45:13
  any
• 45:14
  questions
• 45:14
  on
• 45:14
  it,
• 45:14
  send
• 45:15
  me
• 45:15
  a
• 45:15
  message.
• 45:15
  Roundthehousonline.com
• 45:17
  I'm
• 45:17
  Eric
• 45:18
  G.
• 45:18
  Thanks
• 45:19
  for
• 45:19
  tuning
• 45:19
  in
• 45:19
  to
• 45:20
  around
• 45:20
  the
• 45:20
  House.
• 45:21
  We'll
• 45:21
  see
• 45:21
  you
• 45:21
  next
• 45:21
  week.