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How Data, Adoption, and Agentic Tools Deliver Business Value — with HubSpot’s Angie O’Dowd
Gene Marks talks with Angie O’Dowd, Global VP of Partner Ecosystem at HubSpot, about how HubSpot has evolved into a full CRM and “agentic customer platform,” how its partner ecosystem works, and how AI and agents are changing CRM setup, adoption, data quality, and reporting. They cover when you should work with a partner vs self‑implement, what makes a strong partner, how AI assistants like Breeze and external tools like Claude or ChatGPT plug into HubSpot, the difference between workflows and agents, how AI can help clean up your messy CRM data, common privacy concerns, and why human habits…
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