Latest / Virtual GM - A Hotel Management Podcast
🎧 Season 4, Episode 9: Your Hotel Doesn't Need More Amenities
It Needs to Nail the Basics
Hotel owners love amenities. They're fun, they're easy to market, and they can make a renovation feel exciting. But before adding another fire pit, sauna, game room, or fancy coffee machine, Cody & Meagan ask a more important question: Are the basics actually flawless?
🔹 The Amenity Trap — Why “more amenities = more value” isn't always true, and how hotels can overlook fundamental guest frustrations while chasing the next big feature.
🔹 What Guests Actually Remember — Comfortable beds, great showers, spotless rooms, quiet spaces, easy arrival, reliable Wi-Fi, and…
The skinny
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