Latest / Omni Talk Retail / Estée Lauder’s Workforce Cuts Explained | Fast Five Shorts
Transcript
- 0:00Estee
- 0:00Lauder
- 0:00has
- 0:01expanded
- 0:01its
- 0:01restructuring
- 0:02program
- 0:03for
- 0:03the
- 0:03second
- 0:04time
- 0:04in
- 0:04the
- 0:04last
- 0:05year,
- 0:05now
- 0:05targeting
- 0:06a
- 0:06net
- 0:06reduction
- 0:07of
- 0:07between
- 0:089,000
- 0:08and
- 0:0910,000
- 0:09positions
- 0:10globally,
- 0:11which
- 0:11is
- 0:11up
- 0:12from
- 0:12its
- 0:12previous
- 0:12estimate
- 0:13of
- 0:13between
- 0:145,800
- 0:14and
- 0:157,000
- 0:16as
- 0:16the
- 0:16cosmetics
- 0:17giant
- 0:17accelerates
- 0:18its
- 0:18beauty
- 0:19reimagined
- 0:20turnaround
- 0:20plan.
- 0:21So
- 0:21a
- 0:21lot
- 0:21of
- 0:21turnaround
- 0:22plans
- 0:22here,
- 0:22Chris.
- 0:24According
- 0:24to
- 0:25Retail
- 0:25Dive,
- 0:25again,
- 0:26more
- 0:26than
- 0:2770%
- 0:27of
- 0:27the
- 0:28increase
- 0:28in
- 0:28planned
- 0:29cuts
- 0:29is
- 0:29tied
- 0:29to
- 0:29a
- 0:30reduction
- 0:30in
- 0:30point
- 0:31of
- 0:31sale
- 0:31positions
- 0:32at
- 0:32what
- 0:32the
- 0:32company
- 0:33calls
- 0:33select
- 0:34unproductive
- 0:35doors
- 0:36in
- 0:36the
- 0:36department
- 0:37store
- 0:37and
- 0:37freestanding
- 0:38store
- 0:38channels
- 0:39at
- 0:40the
- 0:40upper
- 0:40end.
- 0:40The
- 0:41new
- 0:41Target
- 0:41represents
- 0:42roughly
- 0:4317.5%
- 0:44of
- 0:44the
- 0:44company's
- 0:45total
- 0:45employee
- 0:46base,
- 0:46which
- 0:46is
- 0:46a
- 0:47lot
- 0:48of
- 0:48approximately
- 0:4957,000
- 0:50worldwide
- 0:51as
- 0:51of
- 0:52June
- 0:5230,
- 0:532025.
- 0:54It
- 0:54should
- 0:54also
- 0:54be
- 0:55noted
- 0:56that
- 0:56along
- 0:56with
- 0:56the
- 0:57expanded
- 0:57job
- 0:57cuts,
- 0:58Estee
- 0:58Lauder
- 0:59raised
- 0:59its
- 0:59annual
- 1:00profit
- 1:00forecast
- 1:01and
- 1:01now
- 1:01expects
- 1:02gross
- 1:02annual
- 1:03benefits
- 1:03from
- 1:03the
- 1:04restructuring
- 1:04of
- 1:04between
- 1:051
- 1:05billion
- 1:05and
- 1:061.2
- 1:07billion
- 1:07before
- 1:07taxes,
- 1:08which
- 1:09is
- 1:09up
- 1:09from
- 1:10a
- 1:10prior
- 1:10estimate
- 1:11of
- 1:11800
- 1:11million
- 1:12to
- 1:131
- 1:13billion.
- 1:14And
- 1:14that
- 1:15its
- 1:15shares
- 1:15jumped
- 1:16approximately
- 1:1611%
- 1:17in
- 1:17pre
- 1:18market
- 1:18trading
- 1:18following
- 1:19the
- 1:19announcement.
- 1:20To
- 1:20add
- 1:21even
- 1:21further
- 1:22intrigue,
- 1:22Chris.
- 1:23Oh,
- 1:24intrigue,
- 1:25yes.
- 1:26Who?
- 1:26There's
- 1:26a
- 1:27lot
- 1:27here.
- 1:27Estee
- 1:28Lauder
- 1:28is
- 1:29also
- 1:29currently
- 1:30in
- 1:30talks
- 1:31to
- 1:31merge
- 1:31with
- 1:31Pooch
- 1:32Spelled
- 1:33Puig,
- 1:35the
- 1:35owner
- 1:35of
- 1:36Jean
- 1:36Paul
- 1:36Gaultier,
- 1:38which
- 1:38would
- 1:38create
- 1:39a
- 1:39$40
- 1:39billion
- 1:40luxury
- 1:41beauty
- 1:41group.
- 1:42All
- 1:43right,
- 1:43Chris,
- 1:43I'm
- 1:44curious.
- 1:44That
- 1:44was
- 1:44a
- 1:45lot
- 1:45of
- 1:45information
- 1:45here.
- 1:46Does
- 1:46Estee
- 1:47Lauder's
- 1:47drastic
- 1:47employee
- 1:48reduction
- 1:48say
- 1:49more
- 1:49about
- 1:49Estee
- 1:50Lauder
- 1:50itself
- 1:51or
- 1:51do
- 1:51you
- 1:51think
- 1:51this
- 1:52is
- 1:52more
- 1:52about
- 1:52the
- 1:52stuff
- 1:53state
- 1:53of
- 1:53department
- 1:53stores
- 1:54in
- 1:54general?
- 1:55Oh,
- 1:55man,
- 1:57that's
- 1:57a
- 1:57really
- 1:57tough
- 1:58question.
- 1:58You
- 1:59know,
- 1:59as
- 2:00much
- 2:00as
- 2:00I've
- 2:00been
- 2:00short
- 2:01on
- 2:01department
- 2:01stores
- 2:01in
- 2:02the
- 2:02history,
- 2:02the
- 2:02eight
- 2:02year
- 2:02history
- 2:02of
- 2:03Omnitalk,
- 2:03Jen,
- 2:03I,
- 2:04I
- 2:04actually
- 2:04think
- 2:05this
- 2:05says
- 2:05a
- 2:05lot
- 2:05more
- 2:05about
- 2:06Estee
- 2:06Lauder.
- 2:06One
- 2:06could
- 2:07spin
- 2:07it
- 2:07as
- 2:07a
- 2:08marker
- 2:08demerit
- 2:09against
- 2:09the
- 2:09department
- 2:10store
- 2:10industry,
- 2:11but
- 2:11I
- 2:11don't
- 2:12think,
- 2:12I
- 2:12don't
- 2:12think
- 2:12that's,
- 2:13that's
- 2:13what
- 2:13I'd
- 2:14start
- 2:14to
- 2:14do.
- 2:14Because
- 2:15the
- 2:15pattern
- 2:15that
- 2:16I've
- 2:16recognized
- 2:16doing
- 2:17this
- 2:17podcast
- 2:17for
- 2:18as
- 2:18long
- 2:18as
- 2:18I've
- 2:18done
- 2:18it
- 2:19is
- 2:19that
- 2:20a
- 2:20bold
- 2:20move
- 2:20like
- 2:21this
- 2:21tends
- 2:21to
- 2:21happen
- 2:22in
- 2:22front
- 2:22of
- 2:22big
- 2:23time
- 2:23corporate
- 2:23restructurings.
- 2:24It's
- 2:25just
- 2:25par
- 2:25for
- 2:25the
- 2:26course.
- 2:26Companies
- 2:27want
- 2:27to
- 2:27make
- 2:27their
- 2:27books
- 2:28look
- 2:28as
- 2:28clean
- 2:28as
- 2:29possible
- 2:30and
- 2:30they
- 2:30can
- 2:30always
- 2:30add
- 2:31the
- 2:31jobs
- 2:31back
- 2:31in
- 2:32over
- 2:32time.
- 2:32So
- 2:32I
- 2:33think,
- 2:33you
- 2:33know,
- 2:33from
- 2:33a
- 2:33leadership
- 2:34perspective,
- 2:34and
- 2:34Jen,
- 2:34you
- 2:35probably
- 2:35know
- 2:35this
- 2:35too.
- 2:35Like,
- 2:36you
- 2:36know,
- 2:36they're
- 2:36probably
- 2:37like,
- 2:37if
- 2:37I
- 2:37cut
- 2:38too
- 2:38hard
- 2:38I
- 2:38can
- 2:38always
- 2:39bring
- 2:39them
- 2:39back
- 2:39or
- 2:39rehire
- 2:40again
- 2:40or
- 2:40try
- 2:41to.
- 2:41So
- 2:41I
- 2:42just
- 2:42chalked
- 2:42this
- 2:42up
- 2:42to
- 2:43quote,
- 2:43unquote,
- 2:43merger
- 2:44math.
- 2:44That's
- 2:45my
- 2:45new
- 2:45term
- 2:45of
- 2:45the
- 2:45day,
- 2:46merger
- 2:46math.
- 2:47But
- 2:47it
- 2:47is
- 2:48pretty
- 2:48darn
- 2:48sizable.
- 2:49You
- 2:49said
- 2:49it
- 2:50kind
- 2:50of
- 2:50as
- 2:50you
- 2:50were
- 2:50reading
- 2:50the
- 2:51headline.
- 2:5117,
- 2:5217
- 2:53and
- 2:53a
- 2:53half
- 2:53percent
- 2:54of
- 2:54your
- 2:54employee
- 2:55base.
- 2:55Oh,
- 2:56man.
- 2:56The
- 2:56one
- 2:56thing
- 2:57I
- 2:57would
- 2:57like
- 2:57to
- 2:57know
- 2:58is
- 2:58in
- 2:59what
- 2:59department
- 2:59stores
- 3:00is
- 3:00that
- 3:01reduction
- 3:01concentrated?
- 3:02Because
- 3:02I
- 3:02would
- 3:03probably
- 3:03short
- 3:03all
- 3:04of
- 3:04them
- 3:05immediately
- 3:05if
- 3:05I
- 3:06could.
- 3:06I'm
- 3:06not
- 3:06a
- 3:06financial
- 3:06advisor,
- 3:07so
- 3:07don't
- 3:07take
- 3:08my
- 3:08advice.
- 3:08But.
- 3:08But,
- 3:09you
- 3:09know,
- 3:09I
- 3:09probably
- 3:09would
- 3:10because
- 3:10that
- 3:10would
- 3:10be
- 3:10pretty
- 3:11damning
- 3:11if
- 3:12those
- 3:12are,
- 3:12you
- 3:12know,
- 3:13concentrated
- 3:14in
- 3:14certain
- 3:14chunks
- 3:15of
- 3:15the
- 3:15department
- 3:15store
- 3:15industry,
- 3:16not
- 3:16just
- 3:16in
- 3:16the
- 3:16US
- 3:17but
- 3:17globally
- 3:17too.
- 3:18Yeah,
- 3:18it's
- 3:18interesting.
- 3:19Those
- 3:19unproductive
- 3:20doors
- 3:21or
- 3:21whatever
- 3:21the
- 3:21headline
- 3:22reads,
- 3:22right?
- 3:22It's.
- 3:23It'll
- 3:23be
- 3:23interesting
- 3:24to
- 3:24see
- 3:24where
- 3:24those.
- 3:24Where
- 3:25those
- 3:25are.
- 3:27Initially,
- 3:27I
- 3:28read
- 3:28this
- 3:28as
- 3:28a
- 3:29sign
- 3:29of
- 3:29what's
- 3:29to
- 3:29come
- 3:29for
- 3:29department
- 3:30stores.
- 3:30So
- 3:30I
- 3:31was
- 3:31on
- 3:31the
- 3:31flip
- 3:31side.
- 3:32But
- 3:32once
- 3:33I
- 3:33started
- 3:33reading
- 3:34about
- 3:34sort
- 3:34of
- 3:34this
- 3:35potential
- 3:35merger
- 3:35and
- 3:36the
- 3:36way
- 3:36it
- 3:36impacts
- 3:37profit
- 3:37and
- 3:38the
- 3:38amount
- 3:38of
- 3:38financials
- 3:39that
- 3:39was
- 3:41highlighted
- 3:42in
- 3:42the
- 3:42headline,
- 3:42I.
- 3:43I
- 3:43could
- 3:43see
- 3:44where
- 3:44you're
- 3:44at
- 3:44with
- 3:44your
- 3:44merger
- 3:45math,
- 3:45for
- 3:45sure.
- 3:45I
- 3:45think
- 3:46it's
- 3:46probably
- 3:46a
- 3:47both.
- 3:47And
- 3:47if
- 3:48I
- 3:48have
- 3:48to
- 3:48guess,
- 3:50I
- 3:50mean,
- 3:50in
- 3:50my
- 3:50very
- 3:51limited
- 3:51time
- 3:52that
- 3:52I
- 3:52spend
- 3:52in
- 3:52department
- 3:53stores,
- 3:54being
- 3:54an
- 3:54ops
- 3:55girl,
- 3:55when
- 3:55I
- 3:55walk
- 3:56through,
- 3:56I'm
- 3:56always
- 3:56wondering,
- 3:57like,
- 3:57who
- 3:57is
- 3:58paying
- 3:58them
- 3:59to
- 3:59stand
- 3:59there?
- 3:59Because
- 4:00I've
- 4:00never
- 4:01seen
- 4:01it
- 4:01busy.
- 4:02Right.
- 4:02So
- 4:02you
- 4:02do
- 4:02have
- 4:02to
- 4:03wonder,
- 4:03like,
- 4:03man,
- 4:04their
- 4:04margins
- 4:04are
- 4:04high
- 4:05enough
- 4:05to
- 4:05just
- 4:05have
- 4:06that
- 4:06person
- 4:06stand
- 4:07there.
- 4:09So
- 4:10I
- 4:10wouldn't
- 4:10be
- 4:11surprised
- 4:11if
- 4:11it's
- 4:11a
- 4:11sign
- 4:12of
- 4:12what's
- 4:12to
- 4:12come
- 4:13for
- 4:13department
- 4:13stores
- 4:13and
- 4:14sort
- 4:14of
- 4:14the
- 4:14commercial
- 4:15strategy
- 4:15as
- 4:15a
- 4:15whole
- 4:16or
- 4:16the
- 4:16go
- 4:16to
- 4:16market
- 4:17strategy
- 4:17for
- 4:17Estee
- 4:17Lauder
- 4:18and
- 4:18how
- 4:18it
- 4:18could
- 4:18be
- 4:19different,
- 4:21but
- 4:21maybe
- 4:21both.
- 4:22Maybe
- 4:22it's
- 4:22merger
- 4:22math
- 4:23and
- 4:23a
- 4:23sign
- 4:24of
- 4:24what's
- 4:24to
- 4:24come
- 4:24for
- 4:25department
- 4:25stores.
- 4:26Yeah,
- 4:26I
- 4:26think
- 4:27that's.
- 4:27I
- 4:27think
- 4:27as
- 4:27I
- 4:28sit
- 4:28back,
- 4:28I
- 4:28think
- 4:28that's
- 4:28probably
- 4:29the
- 4:29right
- 4:29way
- 4:29to
- 4:29look
- 4:29at
- 4:29it.
- 4:29It's
- 4:30probably
- 4:30a
- 4:30little
- 4:30bit
- 4:30of
- 4:30both
- 4:30because,
- 4:31you
- 4:31know,
- 4:31Estee
- 4:31Lauder
- 4:32is
- 4:32also
- 4:32saying,
- 4:32like,
- 4:32there's
- 4:33better
- 4:33ways
- 4:33to
- 4:33invest
- 4:33our
- 4:34money
- 4:34to
- 4:34get
- 4:34a
- 4:34better
- 4:34return,
- 4:35you
- 4:35know,
- 4:35whether
- 4:35it's
- 4:35through
- 4:36social
- 4:36media,
- 4:36influencer
- 4:37tie
- 4:37ins,
- 4:38whatever.
- 4:39Then,
- 4:39you
- 4:39know,
- 4:39and
- 4:39there's
- 4:39probably
- 4:40a
- 4:40whole
- 4:40host
- 4:40of
- 4:40things
- 4:40they're
- 4:41looking
- 4:41at,
- 4:41but
- 4:41that
- 4:41there's
- 4:42more
- 4:42options
- 4:42out
- 4:42there
- 4:43than
- 4:43just
- 4:43putting
- 4:43somebody,
- 4:44you
- 4:44know,
- 4:44and
- 4:45in
- 4:45a
- 4:45department
- 4:46store
- 4:46and
- 4:46not
- 4:46having
- 4:47them,
- 4:47you
- 4:47know,
- 4:47interact
- 4:48with
- 4:48Customers.
- 4:48Because
- 4:49like
- 4:49you
- 4:49said,
- 4:49there's
- 4:50many
- 4:50hours
- 4:50in
- 4:50a
- 4:50department
- 4:51store
- 4:51where
- 4:51there's
- 4:51just
- 4:52no
- 4:52traffic
- 4:52into
- 4:53the
- 4:53beauty
- 4:53counters.
- 4:54At
- 4:54this
- 4:54point
- 4:54in
- 4:54time,
- 4:55the
- 4:55traffic.
- 4:56Is
- 4:56drastically
- 4:57different
- 4:57than
- 4:57it
- 4:58used
- 4:58to
- 4:58be.
- 4:58I
- 4:58guess
- 4:58this
- 4:59would
- 4:59almost
- 4:59go
- 4:59in
- 4:59a
- 5:00similar
- 5:00way
- 5:00to
- 5:00the
- 5:01last
- 5:01headline
- 5:01where
- 5:02I'm
- 5:02like,
- 5:02oh,
- 5:02I'm
- 5:02surprised
- 5:03they
- 5:03didn't
- 5:03already
- 5:05cut.
- 5:05Like,
- 5:05I,
- 5:05I
- 5:06didn't
- 5:06think
- 5:06about
- 5:06it.
- 5:06But
- 5:07from
- 5:07a
- 5:07financial
- 5:08standpoint,
- 5:08if
- 5:08you're
- 5:09looking
- 5:09at
- 5:09opportunities
- 5:10to
- 5:10improve
- 5:10margin
- 5:11or
- 5:11improve,
- 5:12Improve
- 5:12your
- 5:12P
- 5:13L,
- 5:13that
- 5:13has
- 5:13to
- 5:14be
- 5:15the
- 5:15most
- 5:15obvious.
- 5:16I,
- 5:16I
- 5:16would
- 5:17think,
- 5:17again,
- 5:18I
- 5:18haven't
- 5:18seen
- 5:18their
- 5:18numbers,
- 5:19so
- 5:19maybe
- 5:19there
- 5:19is
- 5:19a
- 5:19lot
- 5:20of
- 5:20revenue
- 5:20that
- 5:20points
- 5:20back
- 5:21to
- 5:21that
- 5:22point
- 5:22of
- 5:22sale
- 5:22interaction
- 5:23at
- 5:23that
- 5:24beauty
- 5:24counter.
- 5:24But
- 5:24it
- 5:25isn't
- 5:26the
- 5:2690s
- 5:27anymore,
- 5:27you
- 5:27know,
- 5:27like,
- 5:28there
- 5:28just
- 5:28isn't
- 5:28the
- 5:28traffic
- 5:29in
- 5:29those
- 5:29department
- 5:29stores
- 5:30to
- 5:30justify
- 5:30it,
- 5:30I
- 5:30would
- 5:31think.
- 5:32Yeah.
- 5:32So,
- 5:32Jen.
- 5:33Yeah,
- 5:33I've
- 5:33spoken
- 5:34like
- 5:34a
- 5:34true
- 5:34talent
- 5:35expert
- 5:35too,
- 5:35and
- 5:35a
- 5:35pragmatic
- 5:36one
- 5:36at
- 5:36that.
- 5:37I
- 5:37mean,
- 5:37if
- 5:38I
- 5:38read
- 5:38between
- 5:38the
- 5:38lines
- 5:39of
- 5:39what
- 5:39you're
- 5:39saying,
- 5:39it's
- 5:40also
- 5:40just
- 5:40good
- 5:40business
- 5:41practice
- 5:41to
- 5:42constantly
- 5:42be
- 5:43shaving
- 5:43your
- 5:44base
- 5:44where
- 5:45it's
- 5:45not
- 5:45needed
- 5:45anymore
- 5:46as
- 5:46well.
- 5:46Right?
- 5:48Yeah.
- 5:48And
- 5:49shaving
- 5:49your
- 5:49base.
- 5:50I
- 5:50mean,
- 5:50I'm
- 5:51not
- 5:51saying
- 5:51constantly
- 5:52cut
- 5:52back,
- 5:52but
- 5:52I
- 5:53do
- 5:53think
- 5:53constantly
- 5:54reevaluate.
- 5:55Reevaluating.
- 5:56Right.
- 5:56Like,
- 5:57where
- 5:57is
- 5:57your
- 5:57labor
- 5:58contributing
- 5:59to.
- 5:59And
- 6:00labor
- 6:00can
- 6:00be
- 6:00corporate
- 6:01salaries.
- 6:01Right.
- 6:02I'm
- 6:02not
- 6:02just
- 6:02talking
- 6:02about
- 6:02people
- 6:03in
- 6:03stores,
- 6:03but
- 6:04where's
- 6:04your
- 6:04labor
- 6:05contributing
- 6:05to
- 6:05your
- 6:05revenue?
- 6:06And
- 6:06if
- 6:06it
- 6:06isn't,
- 6:07we
- 6:07should
- 6:07reinvest
- 6:08that
- 6:08labor
- 6:08into
- 6:08where
- 6:09revenue
- 6:09is
- 6:09coming
- 6:09from
- 6:09tomorrow.
- 6:11And
- 6:11so
- 6:12whether
- 6:12it's
- 6:12shaving
- 6:13or
- 6:13not,
- 6:13I
- 6:13would
- 6:14certainly
- 6:14say
- 6:14restructuring.
- 6:15I
- 6:15think
- 6:15restructuring
- 6:16gets
- 6:16a
- 6:16bad
- 6:16word
- 6:16out
- 6:17or
- 6:17a
- 6:17bad
- 6:17rap
- 6:18out
- 6:18there
- 6:18because
- 6:18it
- 6:18feels
- 6:18like
- 6:19all
- 6:19people
- 6:19lose
- 6:19jobs,
- 6:20but
- 6:20people
- 6:21also
- 6:21gain
- 6:22jobs.
- 6:22They
- 6:22might
- 6:22put
- 6:22those,
- 6:23those
- 6:23dollars
- 6:24into
- 6:24e
- 6:24commerce
- 6:24strategy.
- 6:25They
- 6:25might
- 6:25put
- 6:25those
- 6:26dollars
- 6:26into
- 6:26investing
- 6:27in
- 6:27agentic
- 6:27AI
- 6:28and
- 6:28the
- 6:28way
- 6:28people
- 6:28can
- 6:29shop
- 6:29for
- 6:29makeup
- 6:29online.
- 6:30Right.
- 6:32But
- 6:32yes,
- 6:32I
- 6:33guess
- 6:33you're
- 6:33reading
- 6:33that
- 6:33correct.
- 6:34I
- 6:34think
- 6:34it's,
- 6:35it
- 6:35has
- 6:35to
- 6:36be
- 6:36a
- 6:36strategy
- 6:36every.
- 6:37Every
- 6:37year,
- 6:38Every
- 6:38quarter.
- 6:38Yeah.
- 6:39Which
- 6:40is
- 6:40an
- 6:40interesting
- 6:40word
- 6:40because
- 6:41that's
- 6:41the
- 6:41word
- 6:41they're
- 6:41using
- 6:41too.
- 6:42They're
- 6:42using
- 6:42restructuring
- 6:43as
- 6:43the,
- 6:44the,
- 6:44the,
- 6:45the
- 6:45modus
- 6:46operandi
- 6:46here
- 6:46for
- 6:47what
- 6:47they're
- 6:47doing.