Heather Hiscox: The Surprising Empathy Gap in Social Impact That Hinders Change
When you think of empathetic organizations, you think of nonprofits and community organizations. Today, I talk with Heather Hiscox who discusses the need for those in the social impact space to embrace empathy so they can innovate, iterate, and better serve the communities they seek to benefit. We talk about how social impact organizations can apply design thinking and we tackle the mindset shift social impact leaders need to make from “creating for” to “creating with” their stakeholders. Finally we discuss how leaders of any sector can prepare for the journey of empathy and embrace…
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