Latest / The Spiro Podcast: Managing your Real Estate Photography & Videography Business / Owner Spotlight Series: Colleen Kydd - Three Palms Media

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Owner Spotlight Series: Colleen Kydd - Three Palms Media · The Spiro Podcast: Managing your Real Estate Photography & Videography Business

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Coming up on this episode of The Spiro podcast.
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there's always going to be fear in the things that you want
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on the other side of fear so that that doesn't go away.
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There is no fearless there is just in spite of fear.
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And I think that that's something like as humans, like the human experience
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we're going to deal with no matter what we're doing,
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whether it's just business or our lives in general.
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Welcome to the Spiro podcast.
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Managing your real estate photography and videography business
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with your hosts, Todd Kivimaki
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and Craig Magrum.
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Hi, and welcome to the Spiro
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podcast, Managing your real estate photography and videography Business.
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Spiro is a software platform designed to help you manage and grow
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your real estate visual marketing Company.
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I'm Craig Magrum, host of the podcast.
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Welcome to Another Week.
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And as always, before we dive into things, as always,
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our co-host and owner and founder of Spiro, Todd Kivimaki.
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Welcome back. Todd.
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Craig, It's good to be back.
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We took a week off.
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We did. It's my fault. I'll take the blame.
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I had a wedding of my my oldest goddaughter
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down to Virginia, so we made a eight or nine hour drive down to Virginia.
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Yeah, I love the Appalachian area.
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Just the hills, the mountains.
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I told Gayle, my wife.
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We need.
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We need to retire in the mountains, in the hills.
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Do you hike, Craig?
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I don't. But if I had time, I probably would.
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I just.
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I love being out in the woods, so.
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I did hike part of the Appalachian Trail when I was in high school.
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Our youth and youth group.
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Yeah, our youth group did a service project in Virginia, right?
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Like, right on the Virginia West Virginia line.
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And one of the days we did some fun stuff and we hiked part of the trail.
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It was awesome.
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See, I don't consider that fun.
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Hiking is just hot walking.
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I don't I don't get it. I don't know why.
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Well, one thing is I almost look like a sasquatch
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when I'm walking through the woods.
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So that's the first thing.
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The second thing is, I just don't like being hot in the woods.
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There's. I don't know. It's just.
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I don't know.
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You guys all can roast me if you like to be out there. I know it's
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good exercise, and I need more of it, but hot walking is not for me.
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I like the scenery.
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Just something about the color green.
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Just calming, you know?
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I forget about everything.
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Anyway. Yeah.
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So, anyway, that's where I was.
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I was down to Virginia. Yeah.
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Yeah. Well, that's cool.
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I'm glad that you got to do that. We.
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We got some good feedback, I think.
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- I think, you know, - for me, being gone?
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Yeah.
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No, actually, the opposite.
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We had some people say, hey, like, I'm.
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I'm at my feed refresh and when, when's the next one coming.
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You guys are too kind.
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Like that is, that is to kind of like be waiting for the next episode
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for the stuff that we tell.
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I mean, kind of this crap we share with you every day.
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But it was it was fun.
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The last couple because like, we got to go back in time and at least for me, of
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like what it's like to be on the road and what you guys go through every day
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and just, you know, we understand what you do and yeah, yeah.
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So that was kind of fun.
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But thank you for those comments, you know, Billy Post and a couple others.
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- So thank you for that. - Yep, yep.
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Well, we have a special edition as those of you that have watched
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or listened for a long time.
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You know, from time to time we like to do what's called the Owner Spotlight series.
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And that's going to be this episode.
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We'll introduce our guest in just a minute.
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But before we get to that, Todd,
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any updates on Spiro that you want to share this week?
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Yes. So Spiro, we are chugging away with a lot of really cool updates.
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I'm going to send you an email.
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It probably got you by now, but we pushed out some nice
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UI/UX fixes
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One thing I'd just like to encourage
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everybody to go to is we do listen to you
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and we love to make adjustments that you all request.
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Now saying that we can only do them so quick.
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That's just development.
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We don't want to push too many too quick because then we break everything but Spiro
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spiromedia.featurebase.app you can get that that link very quickly
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if you're in your Spiro portal upper right hand corner, there's a feedback
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button, just click on that.
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The cool thing
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is, as many of you are in there, you can look at what other people suggest.
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You can upvote their suggestion or you can add a new suggestion.
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So that is kind of the home for feedback.
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And also the neat thing is, is once we have have it planned
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that update idea or when it's complete, you can see all in there.
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So that'll really help us.
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We love the feedback, we really do and we want to know what ideas
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you have to make it better and just use that board
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that helps us organize it and then it helps us understand
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how many of you want that feature and then we can work on those features.
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Can you give that URL again one more time?
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Yes Craig I would be happy to Spiro
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spiromedia.featurebase.app you can get to it
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or the the little button in your upper right hand corner that says feedback.
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Sometimes we get comments
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and feedback in the comments section on the YouTube channel, which is great,
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but that's not the spot we necessarily look at for feature ideas.
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So again spiromedia.featurebase.app
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or through your spiro
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portal if you have one All right which we hope you do because it's free
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yeah it’s free to sign up free to use it.
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I have some questions from you Do I have to use Spiro
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to use the merge fleet?
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The merge fleets are automatic video editor and no, you don't have to use
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Spiro.
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You can sign up for a free account click merge fleet
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and you can put test through for free.
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So just upload them click test run and we don't charge you.
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We don’t even ask you for a credit card when you sign up.
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You don't have to pre buy credits.
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A lot of you actually like, how do I buy credit?
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Like you don't have to
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we just bill you at the of the month so we trying to make it easy.
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Yeah we know what you're doing every day.
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We know how busy you are, especially this time of year.
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- We try to keep things simple. - Yeah, Yeah.
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Good deal.
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All right.
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Anything else you want to hit before we dive into this?
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Now, there's so much coming from our guests and let’s just,
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let's get past perfect all the niceties and onto the all the chit chat.
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Yes. Yeah.
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So our owner Spotlight series.
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So the idea behind this, for those of you that maybe have just started watching
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or listening, the Spiro podcast is is all about
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the business of real estate, photography and videography.
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There are so many great experts and resources
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out there on YouTube, on podcast sharing, a lot of creative ideas.
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You know how to compose your photos, how to shoot video,
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really good resources on the creative side of what we do.
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And we just thought we'd take a little bit different tact and talk about
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the business side because we can have all the creative skills in the world.
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But unless you have a good, solid understanding of how business works,
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your business might not last.
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So we wanted to provide just from our 20 years of experience
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and from others that have made a successful business,
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share that knowledge with you
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so that you can also have a successful real estate media business.
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So that's the idea.
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The Owner Spotlight Series is hearing from
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others of what has worked amazingly well and hear other stories.
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And so we're really excited this week to have a special guest with us.
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Her name is Colleen Kydd.
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She's the owner, along with her husband of Three Palms Media.
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Colleen, welcome to the Spiro podcast.
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Hi.
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Thank you so much for having me.
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I'm I'm so excited.
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It's cool because I listen every week, so I feel like I'm
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I'm just like inside, you know, my daily or my weekly routines.
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Oh, that's awesome.
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It's so great to have you on.
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I met Colleen out at the repp group's
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conference in Vegas last November, which is coming up again this November.
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So more details to come.
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But there is just this energy and this aura that comes from Colleen.
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Like she walks in the room and she takes it over
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and she lights up the world on a good in a good way.
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Like it's just like there's something different about Colleen.
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And she's just like, you gravitate towards her.
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So she's got a story to tell.
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She's got incredibly
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successful real estate media business that they grew very quickly, too.
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So Colleen, we're so excited to have you on
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and to share your knowledge and your story with our listeners.
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Thank you, Todd.
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That's so sweet.
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So we were talking before we started recording.
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Colleen, you're a fellow Buckeye with us.
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Yes, I am.
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Or at least a ridge, At least originally, right?
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Yes, originally.
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I grew up in Ohio.
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Now I'm down here in the sunshine, though I.
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I left you all
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my heart. It is my home.
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All my best friends are in Columbus.
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I'm there often
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Go Buckeyes.
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All right, So you are now down in the Fort Myers, Florida area, correct?
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Yes. So on the Gulf Coast of Florida.
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Awesome. Very cool.
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All right.
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So Three Palms Media, we always like to you know, let's
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let's get a basic introduction to your business.
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You know,
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how did you get into real estate media and how did Three Palms Media start?
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Yes.
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So we started our business.
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We got our LLC like August of 2022.
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So really not that long ago
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and I had always been interested in photography.
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I loved taking photos of families and people and I travel.
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That's when I really got into photography.
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And when I came back from traveling, I was like,
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I am doing something with the camera.
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Like that is what I'm going to do.
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I'm sick of doing my corporate job.
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It doesn't speak to me, I'm down with it.
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And so I started doing my family photography and then, you know,
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I met my husband and we got married and
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we really wanted to start a business together.
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And we were just trying.
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We were always thinking, what business can we start?
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What business can we start?
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I, I wasn't going to bring him into the world of portraits.
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It's just like not his.
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That's like a whole thing. It's not his style.
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So, you know, one day on Facebook just kept seeing Eli Jones,
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which is how I met Todd.
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You know, Scooter out on a scooter talking about real estate media.
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And I'm like, we do that.
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So my husband, I showed it to my husband.
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I'm like, I really think we could do this. You could learn this.
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And we just decided to go all in.
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So we like it was a decision.
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One day we were like, Are we going to do this?
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Yes, we are.
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Okay. We're going to give it 110%.
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Got the LLC that August and we just like
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immediately, like hit the ground running from there.
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And that's when it was that's when it was born. That was it.
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Awesome.
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So is there a story behind the name Three Palms?
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Yeah, there is, actually.
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So my parents moved down here to Florida in 2018.
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I was out of the country at the time, so when I got back
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they had moved down to Florida and my parents were obsessed
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with their new house that had three palm
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trees in the front yard and they call it Three Palms Resort.
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And so we all became very obsessed, three palms, three palms.
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I ended up coming down to stay at Three Palms and two days.
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And I was like, I live here now. I didn't leave.
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I stayed with my parents.
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I was like, This is where I'm going to live
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now, and met my husband, started the business.
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So when we were thinking of names, I was just like,
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Three Palms Media, like my family already just we just loved Three Palms.
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We already joking about making three Palms merge and
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Three Palms media was born and felt like it was.
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We didn't want it to be our name, like our our last name.
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And we want it to just be fun and kind of represent us.
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And so that that was it.
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Awesome.
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That is great.
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So. Colleen four So
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you started hit the ground running when in 110%,
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you tell the story better than I asked a question.
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So can you give us you know, I know your story, which is incredible,
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but I know there is transitions for both you and Tim.
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And that was like, so you're both had these corporate jobs.
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And for our listeners out there that might be getting into the media business
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right now are thinking they were you just less than
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two years ago that's crazy you've grown that much in less than two years
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but they were you then and there's all those feelings of
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it would
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be so exciting that if I didn't have to do my current job, it'd be so exciting
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if I could do something I love and own something.
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Can you?
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Maybe just give us
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take us back in time a few years and give us kind of leading up in
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and then just kind of those feelings and how you knew it was right
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and maybe you didn't and you how it worked out.
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Yeah, absolutely.
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It was scary.
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I mean, it's it's still scary sometimes when I think about growing my team
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and I think
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that's something that I've learned is
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there's always going to be fear in the things that you want
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on the other side of fear so that that doesn't go away.
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There is no fearless there is just in spite of fear.
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And I think that that's something like as humans, like the human experience
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we're going to deal with no matter what we're doing,
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whether it's just business or our lives in general.
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So I think I've gotten really close with that part of me,
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and that was something that I really like originally came from.
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It really does all stem back to when I lost my hair.
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I have alopecia for anyone who's not looking at me right now,
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so I don't have any hair.
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My hair fell out when I was 22.
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And it's crazy because when I look back, it's like
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there's so many lessons that I learned from that
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that have gotten me to the places that I am at now.
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And I'm so grateful for it.
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Even though I was it was so traumatic and devastating
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at the time.
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But I, I did this thing where I left
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my whole life and world behind and sold all my stuff.
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And I went and traveled and I just grabbed a backpack
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and I flew to Mexico and I said, I'm just going to travel.
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I don't know where I'm going to go next.
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And I really didn't know how long I'd be gone, but
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I ended up being gone for two full years, which is wild.
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Sometimes when I say it out loud, I'm like, was that you?
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was the me? but it was.
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and it was there that I think I just
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when you're alone for two years and there's
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no one next to you to help you make decisions,
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you really get familiar with yourself and everything that comes up
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you have to deal with.
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So when I got back from that, I was just really, really ready
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to do something that was my own.
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And so it took me all those things to to get there.
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For me personally, you don't have to go travel the world
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to be ready to start a real estate media business.
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But I think what I'm trying to say is I've always
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been somebody who's really trying to gain a deeper
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understanding of myself, and so that's what's helped my drive.
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But for my husband, it wasn't that way.
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But I think I just,
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you know, like, you know, when you just I think this is most people
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and it's definitely the people listening to this podcast
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when you just know you're meant for more.
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Like you just know like there's something inside of you.
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You know, you meant you're meant for more whatever that more is.
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And if you just let that eat away at you and eat away at you and eat away at you
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and you don't do anything about it, it gets really difficult.
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So I think I just was so fed up with I'm ready to actually do something.
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And that is where that burst of just energy came for.
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Like, we're starting this, we're making a decision and we're not looking back.
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And I mean, the best thing we did was hire a coach because there was a map
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and we just had to have like the energy and the willpower to do it.
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And the mechanics were all there.
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And we just were like, are we just you know, I think sometimes
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you're like, Well, I've been doing this for so long, I can't change.
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You can like it's literally never too late to be brand new.
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Like, it doesn't matter how old you are
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and you have so much more life to live than you think that you do and rest
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like you are in control.
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Like just turn the dial
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and you can really actually do anything that you want to do.
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So that was just kind of the thought process there for us.
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Colleen What I'm getting from this, something you just said,
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just punch me, punched me in the gut.
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You're talking about purpose
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like your purpose, the purpose of why you were created.
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You know, whatever your beliefs are around that.
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You know, Todd and I have been pretty open with our beliefs on that.
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But that that core drive of what you were meant to be, why you were born,
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your place in this world, and the impact that you can have on circles around you.
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So if you had to boil it down, obviously three palms media, real estate,
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you know, visual marketing is what you do, but that's not who you are. No.
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So can you tell us as a business owner, what is it?
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What is it that drives you?
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What have you discovered your purpose
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is that ultimately expresses itself in the business that you've created
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because you have to figure that part out first before you can really have
16:45
a successful business.
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- Do you mind breaking that down for us? - Yeah, absolutely.
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And that is exactly, exactly key because I'm I run a real estate media business.
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But, you know, a lot of people like to say, Oh,
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I want to start my own business so I can have more time.
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But no. So right,
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no more freedom in the future.
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You can build that, but you're not going to get more time.
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But I the purpose for me
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is the leadership portion of it, and it is
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creating something and just
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being a leader.
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And like I think I gain a lot of confidence
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from running my own business and things like that.
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But and you don't have to have a team to be a leader either.
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I think you lead your clients and you lead your business
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and I just feel like I am.
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I am meant to have deeper relationships with people.
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I wasn't getting that in the corporate job and I'm like grew up in Ohio, but I'm
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I moved a lot growing up, so I never had like a true community.
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I don't really have somewhere where I can go
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when it's all home or I know everybody everywhere.
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And I think that I really wanted that and I wanted more of a sense of community.
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And I've really been able to develop
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that through Three Palms Media and through being a local business owner.
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So kind of being part of the community,
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being able to interact with people, inspire people
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and let people know that they can do whatever it is that they want to do.
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Like I'm able to do that through being a business owner because
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people can relate to that, whether they're in media
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or they're not, or they're just trying to do
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something in their life that's scary to them.
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It doesn't have to be a business.
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So I think I've really been able to lead people through being
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a leader in my own life because you have to lead yourself first
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in order to lead others. Yeah,
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that's really good.
18:41
So. Oh, my goodness, Colleen, you are just so much good stuff in here.
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One thing that I want to rewind back to just briefly is that Colleen's
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that is there's there's no absence of fear.
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So if you're out there, you're at your job or you're driving or,
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you know, maybe you're driving the next appointment
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and you're at a different point in your journey of potentially
19:04
or running a real estate media business.
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No matter what you do, there's always going to be fear.
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I tell the team all the time, if it was easy,
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everybody would do it.
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Life's not easy.
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Hard things are hard.
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So there's always going to be that fear there.
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And if you expect that, then you're not surprised by it.
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Yeah.
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And then when you're not surprised by it, you can handle it appropriately.
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You're not paralyzed by it or scared or angry or not emotional about it.
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And the other thing that Colleen's that I get goose bumps is you're
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meant for more.
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It's just on the other side of fear.
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It's just on the other side.
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And if you begin to expect that and you know how to handle it,
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you can get to more.
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And I think like that.
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So just exhilarating to think that you have that control.
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We all have that control and it's okay what you're feeling.
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And I feel, Colleen said she still has it every day.
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I have it.
20:11
We all have it every day.
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There's decisions that come across my desk
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that come in the inbox, that come on the phone.
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It's like, Oh, that's unfortunate.
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How are we going to solve that gap?
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And it does get easier, like Colleen said.
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So I just want to point that out that there's always going to be that fear
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and what you want
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just on the other side of that, you just have to learn some skills.
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And like she mentioned, she got to coach the repp team.
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You can search them reppteam.com, they're fabulous.
20:40
They have put a process in of how to do it.
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You could start with a book though.
20:46
There's plenty of people out there
20:47
that can teach you how to do this and how to gain these skills.
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So Colleen, how did you so okay, so our listeners are saying,
20:55
okay, sounds easy.
20:56
Todd So I've got this wall of fear right now, and you're saying, Hey,
20:59
just get over it.
21:00
Do you have any which is difficult.
21:03
I don't want to simplify it
21:05
because yeah, because that is a big that could be a really big thing.
21:08
I can think back to some years,
21:10
like I had some really big fears and I ran from them for a while.
21:13
Do you have any insight to share with our listeners as to some techniques
21:18
or what worked for you, like when that wall of fear was there
21:22
and what
21:24
made you want to start running towards and not away from it?
21:28
Yeah, definitely.
21:29
So it isn't easy.
21:31
So it's like literally you're going to be battling yourself every day.
21:34
Like every day you're going to wake up and you have to overcome yourself
21:38
in order to be the person that you want to be.
21:41
So it's not easy, but I love what you said about if you know it, you can expect it.
21:44
And the way I say that is that knowledge is the precursor to the experience.
21:48
So if you know what's going to happen, you can experience it in a different way.
21:53
So doing things like being more mindful of it or getting a coach,
21:57
somebody that's going to walk you through it was definitely helpful.
22:01
But I think for me it was not running from the fear, like sitting with it.
22:06
Like I think a lot of times when things that come up in our brain are hard,
22:10
our brain is like designed to push
22:12
it away, like our primal brain wants to keep us safe.
22:15
It doesn't want us to change. It wants to keep us safe.
22:18
So that's what it's going to do.
22:19
And every day your brain is literally scanning the room
22:22
for evidence that you shouldn't do something.
22:24
So I think just just knowing that a lot of people don't know
22:28
that, like, they literally don't know, like the human psychology
22:32
or the science behind fear is that it's there for a reason.
22:36
And, you know, if a bear pops up, like fear helps you right
22:39
in your everyday life when you want to do the things
22:41
to make you a better person, that is going to hinder you.
22:44
So just the knowledge that like that is the human experience
22:48
and that's what you're going through, that helped me like the foundation.
22:52
Like, okay, I'm not crazy like this.
22:54
Everybody goes through this.
22:56
And because I know that now, I'm more equipped to understand it,
23:00
recognize it when it comes up, talking about it,
23:04
like find someone else is doing the same thing as you like.
23:07
One of the best things about going to the repp
23:10
conference was I got to meet people from all over the world
23:14
really, but all over the country that are doing the same thing.
23:17
And you find like the people you connect with
23:20
and we touch base throughout the whole year and that kind of, Oh,
23:23
you're going through that too. That's how you handle that.
23:25
Like finding people that you can talk to about it.
23:28
Like I'm scared about this and they can help with that.
23:34
So I think that that has been really helpful, just kind of the knowledge
23:37
that that is what it is and that it's not going to be easy.
23:42
I don't know.
23:43
You know, I think that's really helped me.
23:45
And I also work with like a different coach that
23:49
it has nothing to do with real estate media.
23:51
He just kind of helps with mindset stuff.
23:54
And that's something I'm so interested in.
23:55
I've just kind of fallen into that.
23:57
I love doing that. I love learning about that.
23:59
So the more that I've learned about like ourselves and how we work,
24:03
the better I am at overcoming it.
24:07
Yeah, yeah, that's great insight and I think that's important
24:11
that you understand what you're feeling is normal.
24:14
You're not abnormal, just like Colleen said, like you're
24:18
you have a fight or flight instinct.
24:21
And you know that if a bear pops out in the woods, you better run from that.
24:26
Well, you're not really supposed to run from a bear.
24:28
But anyways, you know what I'm saying?
24:30
Like you, something kicks in and you do something you weren't
24:34
ever able to do with that adrenaline, that fight or flight.
24:37
You were designed that way.
24:39
But if you are, let's fast forward.
24:44
I mean, how many of us run from bears?
24:45
Not many more Craig does when he hikes in the woods.
24:48
- Oh, but - and Todd doesn't because he's
24:51
a sasquatch, so, you know,
24:57
I had to slip that in.
24:59
Oh, Craig, that’s so good.
25:02
- Yes, Craig - Todd that doesn't run.
25:05
He overpowers the bear.
25:08
Okay, let's get this.
25:10
Sorry.
25:11
We're having this really deep insights from Colleen.
25:14
I've never had to go through that, and I'm sorry.
25:17
That's like a Chuck Norris joke.
25:18
Don’t start me on those.
25:23
Okay. Okay.
25:24
So the way that the way that my coach explained to me
25:28
is very similar to the Colleen's coach.
25:31
If if it if back in the day,
25:35
if a bear was chasing you're a lion chasing, you need to run.
25:38
And that fight or flight is normal.
25:39
But fast forward to 2024, you're probably sitting in your car or you're inside air
25:44
conditioning right now, climate control, you might have a hot or cold drink.
25:48
You might be very comfortable in a chair and you have a problem
25:52
that comes your way.
25:53
Okay, That fight or flight is going to kick in.
25:56
But you you need to understand that.
25:58
You don't have to
26:00
give in to it.
26:01
You need to learn ways to adapt to it.
26:04
And knowledge is power.
26:05
I love that.
26:06
Colleen, what you said that the precursor,
26:09
but if you expect it coming,
26:12
you can now suppress it and understand that that is
26:15
just your natural body's reaction, your body's natural reaction.
26:19
Excuse me.
26:20
And from there you're like, okay, it's not I'm not too bad.
26:23
Like, my coffee is still warm.
26:26
It's 70 degrees in here right now.
26:27
I'm comfortable in a chair like I'm the world's not going to end because
26:33
I'm thinking about quitting my job.
26:35
I lost a client.
26:36
I don't know how I'm going to grow business.
26:38
I'm how do I hire?
26:39
How do I grow the world won't end because of those things.
26:43
And just understanding that is incredibly important and really good.
26:49
Really good.
26:49
information,
26:51
given Colleen, of just understanding that that is the first step moving forward.
26:55
Yeah, I think so.
26:56
And in something more tactical, if you just spend a few minutes
26:59
every morning kind of visualizing what you want in your life,
27:03
you're going to if you go there in your mind.
27:05
So think of whatever it is you want the most.
27:07
Think about it. Go there in your mind.
27:09
Your brain doesn't really know the difference on
27:11
if that's actually happening or not. When you're thinking about it,
27:13
you will feel those like that joy in those emotions.
27:17
And I think that that really
27:19
if you do that a little bit every day, that just kind of helps
27:22
give you that gas and that power to go out and do those things that day
27:27
when you're actually like visualizing the person that you want to be.
27:30
So it actually works.
27:32
So you could always try that too.
27:35
And it just kind of gives you that little extra motivation,
27:37
kind of gets your brain right for the day
27:39
more clear, and then you can go off and you can accomplish
27:42
the task you need to accomplish
27:43
in order to get to that feeling of where you want to be?
27:46
So let me let me jump in here.
27:48
I like to I love, you know, high esoteric ideas and great philosophies.
27:54
Which this is all is in mindsets and and whatnot.
27:59
But for the person that's just getting into real estate media,
28:02
or maybe is only a year or two old like yourself.
28:04
Colleen,
28:06
the market what let's take these,
28:08
these awesome ideas and then put some practical application.
28:12
So as you're leading yourself, as you're stepping
28:15
into leadership and having this, this positive mindset as a newer company
28:20
in a large market, Fort Myers is not a not a small market.
28:25
I'm guessing that in 2022, when you started,
28:28
there was already some other companies established in the market.
28:32
So one of those fears that that we naturally have is am I going to survive?
28:36
Can I make this go So can you take like some of
28:39
what you've just talked about and give us some practical, practical application?
28:43
And how can I get started
28:45
if I'm just starting a new business or just a year or two into it?
28:49
In a market with established competition, what are some practical ideas or steps?
28:54
You know, say one, two, three steps I can take to start to live out
28:58
that leadership, that positive attitude in in the confidence
29:02
that you have to make this this business go.
29:05
Excuse me, Does that make sense?
29:07
Yeah, that absolutely makes sense.
29:09
There's a ton of companies here and there's some really big ones here.
29:13
And that did you know, I did have that same fear.
29:17
Okay, well, how are we going to build a business
29:19
to the scale that we want to build it when there's already big, big guys in town?
29:24
But I just put my trust in other people.
29:27
They said, it doesn't matter, just do it. Anyways.
29:29
I'm like, All right, I'm going to do it anyways.
29:30
And something that we did, and this is what I tell realtors too,
29:33
when they're trying to make themselves stand out
29:35
because there's like a bajillion realtors in
29:38
and they all do the
29:39
same thing, just like all of us media companies do the same thing.
29:42
The only thing that separates you literally,
29:44
the only thing that separates you is who you are as a person.
29:47
And so that is what we led with.
29:51
That is still what we lead with that happened.
29:54
That's a strength of ours too.
29:55
I understand who I am and I knew I could lead with that.
29:58
So our personal brand we knew was going to make us stand out.
30:03
So how we actually implemented that was
30:06
we put our faces on social media.
30:08
You will see us talking.
30:10
They know who we are.
30:11
There's a little, you know, bubble that's tagged at the top of our profiles
30:16
that pinned of who we are, kind of what what you can expect
30:20
from us, things like that.
30:21
And I showed up to every single in-person event that
30:24
I could ever find, which I know is scary for people that don't like to do that.
30:28
Craig I know that.
30:30
And but that was a strength of our.
30:34
I leaned into that.
30:35
So I think like, honestly, like knowing yourself,
30:37
knowing where you're going to be best at,
30:39
like how are you going to stand out in full force, Go into that.
30:42
For us, it was our brand, our personality.
30:44
I've seen other people in the community
30:47
that are like super creatives and they'll lead with that.
30:51
Like they'll just have very creative things
30:53
and that's what really makes them stand out from some of the bigger guys
30:56
because they were just doing, you know, this and that.
31:00
But we went to everything
31:01
and we literally got a virtual assistant like, right away.
31:05
And I said post every day.
31:08
And I think that really helped because when when we already
31:11
I mean, people like trying to create a relationship and they go to our page,
31:15
they're actually seeing that we're doing stuff.
31:17
You would if you scroll all the way back,
31:18
you see my parents, I was like 19 times, like just different rooms.
31:22
Like I didn't mean we were doing business.
31:24
We it took us forever
31:25
to get our first client, like, forever to get our first client.
31:29
But we kept going.
31:31
But I think, you know, really leading with that is what helped us stand apart.
31:36
And then also I still see a lot of people that don't have systems in place.
31:41
You can't book online.
31:43
You can't book for an exact time.
31:45
You're not going to get the media back the next day.
31:47
So implementing those things, but not just implementing them,
31:51
letting people know which is where like the social media comes in.
31:55
And then definitely you need to do the video too,
31:58
because there's a lot of people here and we get clients so many times, so much
32:03
that say, Oh, we loved our last photographer, but they didn't do video
32:07
or it was so hard to get a hold of them and I couldn't book online.
32:11
We've gotten so much business from that.
32:14
So I think those are a couple.
32:16
Understanding yourself, leading with whatever makes you different,
32:19
and then really putting in those systems and processes and letting people know.
32:23
And I would say hiring a VA as soon as you can, it's really not that expensive.
32:27
We hired a VA
32:28
that was very inexpensive because she didn't really have much experience
32:32
because we didn't have any money when we started.
32:34
And I just put in the time and effort to train her
32:37
and now she's like the world's best VA and it's been the best thing ever.
32:40
So I think like really believing in yourself
32:44
and going all in despite like what your brain is telling you to
32:47
is going to help you, like,
32:49
get to the next step because most people are going to be scared.
32:53
So don't be nervous trying not to
32:57
great advice.
32:59
Colleen, one thing you said is about is going all in.
33:01
Can you maybe because there's different levels of that and I know
33:04
it was a little bit different for you versus Tim and kind of your guys's growth.
33:09
Yeah.
33:10
Can you talk about the like
33:11
so if someone's listening to this right now, should they just quit and start or
33:15
what if they, you know, can you talk about the kind of the time frame
33:19
and what that was for you guys and what you would suggest for our listeners?
33:23
Yes, great question.
33:24
By go all in,
33:25
that did not mean that we quit our jobs and went all in that first day.
33:29
Although if you want to light a fire that that does work.
33:35
But when we said all it, it meant, okay,
33:38
we are going to alter our life so that we can go it all in on this.
33:43
We're going to keep our jobs because we need the money,
33:46
but our free time is now going to go less to ourselves, less to our friends
33:52
and family for this short, you know, time, because we really do want to do this.
33:57
And we are the type of people that are just going to go guns blazing.
34:03
So going all in,
34:04
just meant, we got the Eli Jones course.
34:08
We followed it. We did not
34:11
we did not feel that we were special in any way, shape or form.
34:15
We followed that that advice, and then we believed in ourself that we
34:20
could do it.
34:21
And we worked on weekends and there were some late nights
34:25
and we just really, really did go all in and just like
34:31
only about Three Palms Media
34:33
outside of our corporate jobs, that was our choice.
34:36
That's how we wanted to do it.
34:38
And so I said, we got our LLC in August.
34:41
Tim quit his job like mid-February.
34:44
He was the one to quit his job first.
34:46
He was the shooter mostly.
34:48
I didn't really shoot.
34:49
I just kind of ran the business and my job
34:53
had better the benefits, so we kept my job.
34:57
But when Tim quit, I think that our January month was maybe like
35:02
four or $5,000 that we had gotten to with him working full time.
35:07
He was lucky enough to work in retail, which is a tough job,
35:11
but he had some flexibility there.
35:13
It wasn't a 9 to 5, so he could kind of squeeze in some mornings.
35:17
We worked Saturdays, we worked Sundays.
35:19
That was just our choice.
35:21
We were able to get up to like maybe four or $5,000.
35:24
And then we said, if we
35:26
just have Tim quit his job
35:28
and he has an open schedule, we know that we can do more.
35:32
Like we know we can get more business.
35:34
So it was just a decision of, okay, we're going to pull it.
35:37
And then I tortured myself for months
35:39
over quitting my job and I let fear get in my way.
35:42
And I didn't quit until October, when I should have quit earlier.
35:46
And I was really trying to hang on to December.
35:48
I wanted my bonus.
35:50
I made more money quitting and going all in than I did waiting for my bonus.
35:55
So we let I let fear really hold me back because it gets me
35:59
it still gets me, you know. But I get better each time.
36:02
Colleen, I love what you're sharing because I'm a lot of what you've shared.
36:06
I've.
36:06
I've gone through myself already,
36:08
but you're reminding me of some things I need to keep in mind.
36:12
So thank you for preaching at me.
36:14
I needed needed that.
36:18
You're welcome.
36:20
All right, Todd, you take it from here.
36:22
Colleen.
36:23
Just incredible stuff.
36:24
So I have to fast forward a little bit here because I know your story.
36:28
I want our listeners to hear it.
36:29
And so Tim quits February about six months later.
36:33
You follow.
36:34
You're kind of like, Yeah, I waited too long.
36:36
So now you're focused on it.
36:38
Like, okay, so now there's no safety net.
36:41
It's just Three Palms Media.
36:43
So you've gotten over that. You've done it. Yay!
36:46
Like what now?
36:47
Like it's like, okay, we have this time.
36:49
Yes. So I quit in
36:51
October and it was like such a sense of freedom.
36:55
But it was also, again.
36:56
All right, we are literally in our own hands now.
37:02
So again, it was just
37:04
we reinforce that we are all in.
37:07
And so we just really help kept building
37:13
and strengthening our client relationships.
37:17
Our referrals started to really take over.
37:19
And again, I think the fear got in the way.
37:21
We did not hire soon enough, like we did not hire soon enough.
37:24
We hired our first guy
37:27
maybe in September and Tim was doing,
37:30
I don't know the exact number, but it was something wild.
37:32
It was like over. It was like just over 30 grand a month.
37:35
And he was the only
37:37
photographer and we were just drowning like we were.
37:41
We were working like too much.
37:44
We were working too much.
37:47
So we were like, okay, we have to hire.
37:49
And so we went out and we hired our first guy,
37:53
which was scary, but we just we were like, How do we hire?
37:55
What are the legal stuff behind that?
37:57
Like offer letters?
38:00
That was overwhelming.
38:01
But I was like, okay, other people who did this, I can do this one step at a time.
38:05
What's the first thing I need to do? Okay, check.
38:07
What's the second thing I need to do? Okay. Check.
38:09
Relied on some other people that I knew that had businesses elsewhere.
38:12
They helped me through it too.
38:14
We hired this individual.
38:16
He was great, but he didn't work out like our first hire did not work out.
38:20
We had to let him go,
38:23
which literally it would
38:24
Todd, was probably coaching me on that at the repp conference last year.
38:27
I'm like, I can't trust this guy.
38:28
I just don't think it's right. Like it's not right in my gut anymore.
38:31
And it was just or was just like, You just got to let him go.
38:34
And that's tough, right?
38:35
I don't want to do that.
38:36
I love, like, helping people, empowering people.
38:39
But it was the best thing for him and for us.
38:42
So we learned a lot from that.
38:44
And then we went out and we hired again and
38:48
we hired Julianne. He's a rock star.
38:50
He's on our team still, and we just kept seeing his schedule fill up.
38:56
Okay, we got to hire again, Hire again.
38:59
And now we've got four or five team members out there running around.
39:04
We just expanded a little further north, hired somebody who can reach
39:08
a little bit north because our clients kept asking us about further north,
39:12
and that has been awesome.
39:14
I've loved it.
39:15
We like it,
39:16
leans into the things I love again, like I love people in relationships.
39:20
Been able to build a team culture?
39:23
Well, we'll have in-person team meetings.
39:25
We have one on ones, things like that, and we're really getting to know
39:28
these people on an individual level
39:29
and like helping them be the best version of themselves
39:32
makes them the best employee, which makes Three Palms Media best.
39:35
They feel great.
39:37
I feel great.
39:37
It's like a win win all around.
39:40
And we still we still need to scale like
39:43
I'm still feeling that that fear of like, I know we can hire more.
39:47
How far do we push?
39:49
What are the numbers?
39:50
Tell me, do we just go for it?
39:53
You know I hate to see the profit shrink, but I know it's
39:55
because we're in hypergrowth and it's all of these things.
39:58
But my gut is just telling me, Keep going, keep pushing, keep pushing,
40:01
keep pushing.
40:03
And so that's what we've we've led with.
40:05
And so that's that's where we're at.
40:07
And it's been difficult.
40:09
We've learned a lot. The hiring part is difficult.
40:11
Getting those systems processes in place, having people rely on you.
40:15
We're able to get Tim
40:16
primarily out of the field right now, which is better in the last five weeks,
40:20
which is has gone well and so that is where Three Palms Media is headed.
40:25
That's awesome.
40:26
But let me ask another practical application
40:29
we've getting Tim out of the field.
40:31
How have your clients reacted?
40:32
Because the photographer develops a relationship with the realtor, right? Yes.
40:37
So how is that gone?
40:38
How have you handled that?
40:39
Because I'm sure you probably have some clients
40:41
that have said, well, no, I want Tim shooting.
40:44
Totally.
40:45
We totally have because we were so strong on the relationship front and now
40:49
we were like, ba bye.
40:53
But since we were so strong on the relationship part,
40:56
we just have to like when we're honest with people,
40:59
we just have an honest conversation.
41:00
Our clients do love us right.
41:02
That's the culture we've created.
41:05
Hey, client, you know,
41:07
Tim is going to be stepping back.
41:09
These are our goals.
41:10
These are our plans for our family and for Three Palms Media.
41:13
You know, we trust this individual.
41:15
Do you trust us? You do.
41:17
Then you should trust this person as well.
41:19
So that's kind of how we've put it.
41:23
And then the best feeling ever is
41:24
when people have started to request our employees
41:26
it's like, yeah, every single one of my employees has been requested.
41:30
Now they're like, Oh, we love so and so.
41:32
And as you grow that,
41:33
some people don't even know Tim now, you know, So it is getting over that hump.
41:37
But I've always just felt like
41:39
I just want to have an honest conversation with our clients.
41:41
And honestly, if that doesn't work for them, then that's okay.
41:44
They can leave. And I had a hard time with that.
41:47
Todd, which I know.
41:47
You you've talked about like I would really take it to like personal heart
41:52
when like a client left or are use somebody else
41:55
It would like literally a break my heart.
41:58
But I've tried to be better about knowing
42:02
that like there's going to be that in order for us to grow.
42:06
And so keeping my eye on the bigger picture
42:08
and just understanding that certain clients,
42:10
they just want that cozy little relationship.
42:12
And I get that. I totally get that.
42:15
But it doesn't align with our goals.
42:16
And so I have to just like breathe in and let that go.
42:19
Yeah, it's really good insight
42:22
Yeah. That's such good insight.
42:23
Again, that's another one of those if, if you know what you can expect.
42:26
I for a long time had the idea that we never lost a client
42:32
like I was this proud owner individual and I was just like,
42:36
I'm going to shoot for him and then Ryan's going to shoot for him.
42:38
And like, we're never going to lose a client.
42:40
Like, I'll keep them forever.
42:42
And like,
42:43
my ego just got in the way and I kind of did one of these blindfold things.
42:48
You just plow forward and we are growing.
42:50
And as you grow in scale,
42:54
you have to focus on those relationships.
42:56
Colleen said the word relationship a lot.
42:58
This I would second it that it's the most important thing in your business.
43:03
And not only just she didn't even just she didn't only say it with clients,
43:07
with her VA, with her team relationship.
43:11
Her and Tim work together, relationships are key and everything you do.
43:17
And if you want to be successful
43:18
at business life, anything, focus on those relationships.
43:21
It takes time.
43:22
It's not easy. You can't write, you can't write.
43:24
You can write a check for a lot of things.
43:26
You can't write a check and make relationship better.
43:29
Long term, you just can't.
43:32
No one can ever work it takes just.
43:35
But I love that part.
43:36
Like the relationship with my VA.
43:39
I've poured so much into her.
43:41
She has poured so much into us.
43:43
She's made such a difference in our business.
43:45
Like we're going away this summer for three weeks for the first time ever.
43:49
We're leaving our business for that long.
43:51
And like my VA is interim CEO.
43:54
Like whem I’m gone.
43:56
Eventually I'm going to hire an admin and whatnot,
43:59
but for now, she is interim CEO.
44:02
But I love her.
44:04
I've gotten to know her.
44:06
She's worked so hard that I've helped make some of her dreams come true.
44:11
My favorite story is getting her to the Taylor Swift concert
44:14
in Singapore like she got on a bus, a plane, a train for the first time
44:18
out of her village, went to Singapore, got to live her dream.
44:22
Seen Taylor Swift in concert.
44:23
And like that man, that was worth everything that I've ever done.
44:28
Like, that's awesome. That was amazing.
44:31
But the same thing with our employees here.
44:33
Like, we had one on ones all last week and just we really got to know them.
44:37
I mean, there was I think people really
44:40
like to be seen and heard and value and and so when you give them that experience,
44:46
not only does it give you deeper meaning and purpose, but it just makes everything,
44:50
everything better and stronger
44:53
Our guest if if you're just starting to listen
44:56
well, first rewind and listen to the beginning.
44:58
You say rewind, right? If you're jumping into this battle.
45:01
Our guest is Colleen Kydd,
45:02
co-owner of Three Palms Media in the Fort Myers, Florida, area.
45:06
Colleen, this has been awesome.
45:08
Thank you for for sharing your heart and just the things that have inspired you
45:12
to go forward with with your hyper successful business.
45:17
If if there was one thing I always like to ask this question,
45:20
if there's one thing that you could tell a listener or viewer right now
45:25
that is either just getting started, well, I guess this is two different things.
45:28
Either just getting started
45:30
or is hitting a point where they're having to make a decision.
45:33
Yeah, these are two different questions. Okay.
45:35
Let's let's start with the person just getting started.
45:38
What's the one best piece of advice you would give to that person
45:42
just getting their business off the ground?
45:44
I would say that
45:48
really,
45:49
really find a way to believe in yourself that you can do it.
45:54
So take that time with yourself, take inventory of yourself
45:58
and find that core self-belief, because that is really what's
46:01
going to carry you and just lead with faith instead of fear like faith
46:07
that things are going to work out because they will.
46:10
Like when you can lead with faith
46:13
and put your your trust in the future,
46:16
those things are going to happen because what you focus on
46:21
is what you feel and it's where you're going to go.
46:23
So if you're always focused on being scared
46:26
or fear, it's not going to work out, those things will happen.
46:29
Like you will predict the future.
46:31
So you have to like, lead with faith.
46:33
So that's what I would say for anybody is just getting started.
46:36
And anything anything that's going to be a change for them
46:40
is like that to the depth that you know and understand
46:43
yourself as to the depth that you can make impact into the world.
46:47
So having that foundation is really going to carry you through through anything.
46:51
That's awesome.
46:52
Okay.
46:53
Then part two for the person that has gotten their business
46:56
going and has hit kind of a wall
46:59
where maybe that wall is, do I grow or do I stay where I am?
47:04
What's the one best piece of advice you'd give that person?
47:07
Love the wall. Okay.
47:09
I hit it all the time.
47:13
Sometimes it feels like multiple times
47:15
a day where I feel like I've got it going on.
47:18
And then you're being in your head against that wall, right?
47:21
Yeah.
47:22
So when you when you hit the wall, aside
47:26
from honestly, the first bit of advice is always going to apply.
47:30
But when you hit that wall,
47:34
just know that you can keep going and that there's always like a solution.
47:38
So be more solution
47:39
focused as opposed to kind of focusing on like keeping hitting the wall.
47:44
And honestly, I would say like if you don't have a coach or a mentor,
47:48
get one, like I and I, I get it.
47:53
Like that took me a minute to like, hop on board with that, like fully,
47:57
you know, like I had the repp guys in the beginning,
47:59
but this was back when they just kind of their,
48:01
their small course and that got me through now.
48:03
Now I'm with them in their big course where it's one on one. But
48:09
I think for a while I
48:10
just I was just like, well, it's so much money.
48:14
Is that really going to help me?
48:16
And like, it's just a bunch of excuses.
48:18
It is living in like a fear based universe.
48:22
When you are doing that, like, do you really want this?
48:25
If you really want this, yeah,
48:27
you do have to invest in yourself, Get a coach, get a mentor.
48:31
Not only are they going to show you the way
48:33
like tactically, but they're going to help with the accountability
48:36
and the person side of you, which is the biggest part.
48:40
Like I know we had mentioned earlier, it's like 20% tactics, 80% you, like.
48:46
That is how the business runs.
48:47
Like 80% of it is you holding yourself back.
48:50
I think a coach helps with both of those
48:54
things.
48:55
So that is really what I would say.
48:58
And if you're listening and you're just like not on board with the coach thing,
49:01
I've been there, I got over it, I did it.
49:06
And like my whole world exploded and opened up
49:10
and now we're like, bigger than I ever thought we would be.
49:13
And we're going to be even bigger than this in the future.
49:15
And it's like,
49:17
Now I get it.
49:18
I'm like, What's the next coach I can go find?
49:21
Where is he or she?
49:22
Like, Let's go.
49:24
It boils down to
49:25
and I had to get over this mindset myself is you have to spend money to make money.
49:29
And I look at you know, you look at that initial investment, say a drone,
49:32
you have to buy a drone
49:33
and maybe you haven't spent that much money on a of equipment.
49:38
I was always
49:39
really conservative, fiscally conservative.
49:42
I didn't like to spend money if I didn't need to.
49:45
But once I took that jump and invested, look at it as an investment,
49:49
not an expenditure.
49:50
You're investing in a piece of equipment
49:52
that's going to allow you to expand your revenue.
49:55
It's the same thing with a coach.
49:57
Yeah, that initial investment might be a shock to your system, but
50:00
what is that going to unlock for you in terms of, like Colleen has said,
50:04
your, you know, your view of yourself leading with with faith over fear
50:09
and walking in a boldness and a courage, I can do this.
50:13
Others have done it. I can do this.
50:15
And then you're your income, your
50:18
your profits expand exponentially,
50:22
all based on that one First
50:23
initial investment you made in a coach that helps you get over yourself.
50:27
If we if we walk alone, that's when we get picked off.
50:30
Our our internal thought process can just destroy us.
50:34
It's always good to have an outside perspective that can speak life into your life
50:39
and help you see things in a different way
50:41
that will just unlock some key things in your life.
50:44
Yeah 100%.
50:46
And something I love to say because you said the word bold.
50:49
Something I love to say is that God favors the bold or the universe favors
50:54
the bold.
50:54
You can say it both ways.
50:55
It means the same thing. But it's so true.
50:58
The other thing for so for me and my business.
51:02
So this is year 20 for me.
51:04
And I probably hired my first coach maybe seven or eight years ago.
51:08
And so I was 12, 13 years in and I had a, I had a fairly large business.
51:14
We had a lot of employees, be a lot of photographers.
51:16
And I began to get this a little bit of ego and and I didn't realize it.
51:22
And I can still have a little bit of a ego ask my wife. But,
51:26
but I didn't realize it.
51:27
And for me I was I was confident.
51:30
I felt like my relationships were good.
51:32
I just needed somebody to tell me that I was doing something stupid
51:36
when I was doing something stupid for it was just that practical.
51:39
It's just like in having that perspective
51:43
because when things are going well, you are like you're on top of the world.
51:48
And I felt that I had like 13 years of just growth.
51:52
And you
51:56
you might be at least my personality.
51:58
I was a little too high on the horse, if you will.
52:02
And luckily my coach shared things with me and his name was Dennis
52:07
and shared things with me that made me like
52:12
nobody in the office is going to tell me like, that was stupid.
52:15
Yeah. Or that was inappropriate.
52:17
Not inappropriate. Like, it just wasn't.
52:19
It wasn't the right idea. It wasn't the right, you know,
52:22
thing to say.
52:25
And Dennis is like, you know, wait a minute.
52:27
Like he would bring in the perspective of the employees.
52:29
Like, Todd. No one's going to say that to you.
52:31
But this is how and feelings were tough for me.
52:34
I have this feeling clock now.
52:36
I always can show it here.
52:37
So if you if you can't see,
52:38
I'm hold up a clock that has a whole bunch of different feelings also,
52:42
and feelings typically as human beings that
52:47
are some of you, it's easier.
52:48
It's easier maybe for females to talk about feelings.
52:50
But for me it was difficult to talk about feelings and understand feelings.
52:54
So it was just somebody I needed someone to tell me
52:57
that it was a dumb idea or it was a dumb thought.
53:00
And then a coach allows you to compress time.
53:04
And for me, I'm an efficiency brain,
53:06
so I want to do everything the most efficient way possible.
53:10
And if I were to start my business now,
53:14
knowing what I failed at over the last 20 years,
53:19
I could probably build it.
53:20
And one or two, because I just
53:24
I have learned that knowledge and you can compress time.
53:28
So, you know, that is something to think about.
53:32
And again, if if it is just someone right now that
53:36
you share with them and everything that Colleen said as
53:38
they're transparent with their with their everyone really should use it.
53:42
An example of their clients like, hey, this is what our goals are.
53:45
Tim's going to, you know, Tim not going to shoot me more.
53:48
We want to grow the team. We trust these people.
53:50
Transparency is key and what you do in life
53:53
and so I would just encourage you to continue to be transparent.
53:57
Tell people if you share with someone that you need accountability,
54:02
you might find your neighbor, your mom, your dad can do it.
54:05
So this isn't completely about you have to go out by a coach right now.
54:09
If you find a a qualified coach, great.
54:12
If you can find that in your neighbor.
54:14
Awesome.
54:15
Yeah.
54:16
So other people that have businesses connect with them.
54:20
You know, people love to help people.
54:21
So if you if you've been following a media business online, that's wherever
54:26
message them.
54:27
You know, you never know what connections
54:28
you can create and you can hold each other accountable.
54:31
And I'm definitely always available.
54:33
You can reach out to to us at Three Palms Media or my
54:36
I know my email is going to be in the show notes.
54:40
So I'm always, always happy to help.
54:43
Real quick, if somebody did have a question for you,
54:46
Colleen, or just wants to pick your brain or hear more of your story,
54:49
what is your email address, if you don't mind sharing that?
54:51
Oh, sure.
54:52
And my email address is info@threepalmsmedia.net.
54:55
So I N F O @ T H R E E P A L M S
55:01
- M E D I A dot net - awesome
55:05
- and the website the same ThreePalmsMedia.Net - www.ThreePalmsMedia.Net
55:11
Awesome.
55:11
And Colleen, you continue to share your story
55:13
and there's so much to your story and you're so inspirational.
55:16
Where do you share your story?
55:17
How can they find you?
55:18
Yeah, to find me personally, you'll find my Instagram
55:22
is @baldgirlbigworld
55:27
I think I'm that's that's what I had when I traveled.
55:29
I documented that two years abroad.
55:32
So I wrote a blog.
55:33
I mean, www.baldgirlbigworld.com about alopecia and traveling.
55:38
And now I just write about whatever you can find me there.
55:41
I think I'm going to switch my handle.
55:42
to Colleen Kydd, though, I feel like it's time.
55:45
But so either Colleen Kydd or bald girl big world depending on when you're
55:48
listening to this.
55:49
But that's where I just I share more of just just me
55:53
Oh, please go follower It's incredible stuff that she posts
55:56
and shares and Colleen, thank you so much for coming on the day.
56:01
Thank you for having me.
56:02
I love what you guys are doing like this is.
56:04
It's so helpful.
56:06
When I first found your podcast, I met you.
56:08
I went back to damn near the beginning.
56:10
If not the beginning, A listen to to everything.
56:14
And there is just so much helpful stuff by listening to
56:18
you guys or Eli Jones and things like that and exactly what you said.
56:23
Todd It condenses time like.
56:26
So thank you for sharing and
56:29
I just love your guys's mission and everything you're doing.
56:32
So it's been very helpful to us in our business.
56:34
Truly humbled by that.
56:35
Yeah, yeah, yeah.
56:38
Awesome.
56:38
I love doing these Owner Spotlight series.
56:41
They're fun.
56:42
Not that I don't enjoy talking with you every week,
56:44
but it's it's kind of nice to get another voice in here
56:46
agree agree
56:47
- Thank you for having me. - Absolutely. Colleen.
56:50
I look forward to getting to know you better and staying in touch.
56:53
I'm definitely going to follow you. So.
56:55
Very cool.
56:57
Well, that is that's going to wrap things up.
56:59
Can you believe it's been an hour already?
57:01
- flew by. - It did. It really did.
57:04
So, again, just a huge thanks to Colleen Kydd of Three Palms Media
57:08
for being our guest this week
57:09
on the Owner Spotlight series eddition of the Spiro podcast.
57:13
If you have any comments that you'd like to share or just experiences
57:17
that you think might help somebody else, feel free to share those in the comments
57:20
on the YouTube page of If you have questions for Colleen,
57:24
make sure you drop her a line or questions for us.
57:27
You can email us. hello@spiro.media.
57:30
If you'd like to find out more about Spiro,
57:33
stop by our website Just spiro.media
57:36
free account there you can go through knowledge base get to know the software
57:39
and if you have questions, we'd love to chat with you.
57:42
But yeah, we just really appreciate you guys listening,
57:44
watching each and every week
57:46
Remember, we always like to remind remind you of this.
57:50
Even though we are business owners, we are dedicated to our craft
57:53
and our business, and it can chew up a lot of our time.
57:55
Take some time, slow down.
57:58
Be thankful for the blessings in your life and make sure you take a breath.
58:02
You guys have a great week. Take care.
58:04
Thank you for joining us for the Spiro Podcast,
58:06
managing your real estate photography and videography business.
58:10
This is a production of Spiro Go and Wow video Tours.
58:14
You can find out more about Spiro
58:16
is real estate media business management software at our website.
58:20
Spiro Dot Media.