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The Friction Era: How CHROs, CFOs, and CTOs Engineer Discipline in Chaos
We’ve entered what I call The Friction Era—a period where every organization, from the fastest-growing startup to the most entrenched enterprise, is advancing so rapidly that the internal systems meant to support growth are straining under their own ambition. Mergers, acquisitions, product expansions, tech integrations, AI disruption, competitive parity—all of it is hitting at once. And yet, none of it signals failure. Quite the opposite. It signals acceleration.
But acceleration brings turbulence. And when the temperature inside an organization rises—not because things are breaking, but…
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