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How One Law Firm Cut Review Time 60 Percent
In this episode of The Operator's Manual, Lucas and Luna examine a case study from a large international law firm that used one AI-powered document review tool to slash review time by 60 percent. They walk through the operational puzzle: the tension between accuracy and speed, the decision to trust an algorithm over junior associates, and the unexpected ripple effects on staffing and billing. The episode also includes a behind-the-scenes note on how listener support keeps the show ad-free. If you've ever wondered how a knowledge-work process can be redesigned without sacrificing…
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