Latest / The Hard Choice with Brad Draper
Building Rapport: Validate, Don't Diminish
When someone tears down the thing you love, the conversation dies instantly. Brad Draper discovered this truth through a simple interaction at his Utah gym with a Viking-like regular who wore Motionless in White headphones. After Brad shared his memory of seeing the band perform at a tiny seventy-five person venue nearly eighteen years ago (before they became arena headliners), the conversation took an unexpected turn.
The moment Brad mentioned his own favorite band, his gym buddy criticized it without hesitation. Just like that, Brad's enthusiasm evaporated. He'd just been building genuine…
The skinny
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