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012 - Strategies for Strengthening Patient Retention (Part 2)
Continuing the conversation from the last episode, Dr. Lona and Dr. Bobby dive deeper into the strategies behind patient retention. Listen as they explore the benefits of long-term patient relationships for the patient, the team, and the business. Emphasizing the importance of clarity in care plans, covering phases such as initial intensive care, corrective care, and wellness care, together they stress the necessity of clear communication and education early in patient interaction to enhance retention.
Key Highlights
00:23 - Retention is a blind spot in chiropractic, yet it's crucial for…
The skinny
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