Latest / Omni Talk Retail / Giant Eagle Is Reinvesting in Stores and Sharpening Value | FMI 2026
Transcript
- 0:00Hello,
- 0:00welcome
- 0:01back.
- 0:01This
- 0:01is
- 0:01Omnitalk
- 0:02Retail.
- 0:02I'm
- 0:02Anne
- 0:03Mazinga.
- 0:03And
- 0:03I'm
- 0:03Chris
- 0:04Walton.
- 0:04And
- 0:04we
- 0:04are
- 0:05coming
- 0:05to
- 0:05you
- 0:06from
- 0:06the
- 0:06simbi
- 0:07booth,
- 0:07number
- 0:07118@fmi.
- 0:10A
- 0:10big
- 0:10thanks
- 0:10to
- 0:10Simbi
- 0:11for
- 0:11helping
- 0:11us
- 0:11bring
- 0:11you
- 0:12all
- 0:12of
- 0:12the
- 0:12interviews
- 0:12that
- 0:13we've
- 0:13been
- 0:13bringing
- 0:13you
- 0:14for
- 0:14the
- 0:14last
- 0:15three
- 0:15days
- 0:15here
- 0:16at
- 0:16the
- 0:16show.
- 0:17Next
- 0:17up,
- 0:17we
- 0:18have
- 0:18Justin
- 0:19Weinstein,
- 0:20the
- 0:20chief
- 0:20marketing
- 0:21and
- 0:22merchandising
- 0:22officer
- 0:23at
- 0:23Giant
- 0:24Eagle.
- 0:24Justin,
- 0:24welcome.
- 0:25Thank
- 0:25you.
- 0:25We're
- 0:26excited
- 0:26to
- 0:26have
- 0:26you
- 0:27back.
- 0:27It's
- 0:27only
- 0:27been
- 0:28a
- 0:28few
- 0:28months
- 0:28since
- 0:28you
- 0:28last
- 0:29were
- 0:29on
- 0:30the
- 0:30show,
- 0:30but
- 0:30we're
- 0:31excited
- 0:31to
- 0:31catch
- 0:31up.
- 0:31You
- 0:32got
- 0:32a
- 0:32lot
- 0:32to
- 0:32share
- 0:33with
- 0:33us,
- 0:33I'm
- 0:33sure.
- 0:33Thank
- 0:34you.
- 0:34Yes,
- 0:35indeed.
- 0:35So,
- 0:35like,
- 0:35what
- 0:36I
- 0:36remember
- 0:36specifically
- 0:37about
- 0:37our
- 0:38conversation
- 0:38together
- 0:39was
- 0:39your
- 0:40hundred
- 0:40million
- 0:41dollar
- 0:41because
- 0:41it
- 0:42Matters
- 0:42initiative.
- 0:43You
- 0:43guys
- 0:43were
- 0:43just,
- 0:43like,
- 0:44set
- 0:44to
- 0:44launch
- 0:44that,
- 0:45right,
- 0:45if
- 0:45I'm
- 0:45not
- 0:45mistaken.
- 0:46So
- 0:47I'm
- 0:47curious.
- 0:47Let's
- 0:47get
- 0:47a
- 0:47progress
- 0:48report.
- 0:48How's
- 0:48it
- 0:48been
- 0:48going?
- 0:49Things
- 0:50have
- 0:50been
- 0:50great.
- 0:50Really?
- 0:50Things
- 0:51have
- 0:51been
- 0:51really
- 0:51great.
- 0:51Yeah.
- 0:52We've
- 0:53been
- 0:53doing
- 0:53all
- 0:53the
- 0:53things
- 0:54we
- 0:54talked
- 0:54about
- 0:54doing.
- 0:55We
- 0:55rolled
- 0:56out
- 0:56what
- 0:57was
- 0:57a
- 0:57new
- 0:57strategy
- 0:58for
- 0:58us
- 0:58that
- 0:58had
- 0:59a
- 0:59lot
- 0:59of
- 0:59consistency
- 0:59with
- 1:00what
- 1:00we
- 1:00had
- 1:00been
- 1:01focused
- 1:01on
- 1:01previously,
- 1:03but
- 1:03with
- 1:03really
- 1:03a
- 1:04renewed
- 1:04focus
- 1:04around
- 1:05growth
- 1:05inside
- 1:06of
- 1:06our
- 1:06supermarket
- 1:07and
- 1:07our
- 1:07pharmacy
- 1:08business.
- 1:08And
- 1:09that
- 1:10work
- 1:10is
- 1:10well
- 1:11underway.
- 1:11We
- 1:11had
- 1:11a
- 1:12really
- 1:12good
- 1:12holiday
- 1:13season.
- 1:14We've
- 1:14been
- 1:14really
- 1:15focused
- 1:15around
- 1:15the
- 1:15three
- 1:16pillars
- 1:16that
- 1:16we
- 1:16talked
- 1:17about.
- 1:17How
- 1:17do
- 1:17we
- 1:17reinvest
- 1:18back
- 1:18into
- 1:18our
- 1:19stores?
- 1:20How
- 1:20do
- 1:20we
- 1:21really
- 1:21sharpen
- 1:22value?
- 1:22And
- 1:23we've
- 1:23done
- 1:23a
- 1:23lot
- 1:23of
- 1:24work
- 1:24around
- 1:24both
- 1:24our
- 1:25promotional
- 1:25plans
- 1:25and
- 1:26our
- 1:26price
- 1:26plans
- 1:26over
- 1:26the
- 1:27last
- 1:27months
- 1:27that
- 1:27have
- 1:27been
- 1:27successful.
- 1:29And
- 1:29then
- 1:29thirdly,
- 1:30how
- 1:30do
- 1:30we
- 1:31really
- 1:31supercharge
- 1:32the
- 1:32work
- 1:32we're
- 1:32doing
- 1:32around
- 1:33fresh
- 1:33and
- 1:33around
- 1:34quality?
- 1:34We
- 1:35have
- 1:35a
- 1:35new
- 1:35leader
- 1:35who
- 1:36we
- 1:36hired,
- 1:36Ruth
- 1:36McClellan,
- 1:37who's
- 1:38leading
- 1:38that
- 1:38business
- 1:38for
- 1:39us
- 1:39in
- 1:39addition
- 1:39to
- 1:40our
- 1:40market
- 1:40District
- 1:40business.
- 1:41And
- 1:41she's
- 1:42off
- 1:42to
- 1:42the
- 1:42races
- 1:43in
- 1:43terms
- 1:43of
- 1:43a
- 1:43whole
- 1:44bunch
- 1:44of
- 1:44work
- 1:44across
- 1:45fresh
- 1:45to
- 1:46really
- 1:46supercharge
- 1:46what
- 1:47we're
- 1:47doing.
- 1:47Justin,
- 1:47what
- 1:47are
- 1:48some
- 1:48of
- 1:48the
- 1:48key
- 1:48elements
- 1:48in
- 1:48terms
- 1:48of
- 1:49reinvesting
- 1:49into
- 1:49the
- 1:50stores?
- 1:50If
- 1:50you
- 1:50don't
- 1:50mind
- 1:51sharing?
- 1:51Yeah,
- 1:51for
- 1:52sure.
- 1:52It's
- 1:53everything
- 1:53from
- 1:54really
- 1:55building
- 1:55what
- 1:55the
- 1:55prototype
- 1:56of
- 1:56the
- 1:56future
- 1:56is
- 1:57in
- 1:57terms
- 1:57of
- 1:57a
- 1:57Giant
- 1:58Eagle
- 1:59being
- 1:59able
- 2:00to
- 2:00look
- 2:00department
- 2:00by
- 2:01department
- 2:01in
- 2:01terms
- 2:02of
- 2:02where
- 2:02are
- 2:02those
- 2:02areas
- 2:03of
- 2:03differentiation
- 2:04that
- 2:04we
- 2:04want
- 2:04to
- 2:04lean
- 2:04into?
- 2:05How
- 2:05do
- 2:05we
- 2:05think
- 2:05about
- 2:06the
- 2:06future
- 2:06of
- 2:06what
- 2:07a
- 2:07modern
- 2:07produce
- 2:08department
- 2:08looks
- 2:09like?
- 2:09How
- 2:09do
- 2:09we
- 2:10look
- 2:10at
- 2:10how
- 2:11meat
- 2:11and
- 2:11seafood
- 2:12are
- 2:12going
- 2:12to
- 2:12shine
- 2:12inside
- 2:13of
- 2:13our
- 2:13stores?
- 2:14How
- 2:14do
- 2:14we
- 2:14bring
- 2:14the
- 2:15theater
- 2:15around
- 2:15things
- 2:16like
- 2:16bakery
- 2:16to
- 2:17market.
- 2:18And
- 2:18so
- 2:18it's
- 2:19a
- 2:19lot
- 2:19of
- 2:19that
- 2:19work.
- 2:20And
- 2:20then
- 2:20it's
- 2:20also
- 2:21a
- 2:21lot
- 2:21of
- 2:22work
- 2:22in
- 2:22terms
- 2:22of
- 2:22really
- 2:23looking
- 2:23at
- 2:23our
- 2:23store
- 2:23footprint
- 2:24and
- 2:24saying,
- 2:24how
- 2:25do
- 2:25we
- 2:25deploy
- 2:25dollars
- 2:26effectively
- 2:27into
- 2:27areas
- 2:28either
- 2:28that
- 2:28we
- 2:29haven't
- 2:29touched
- 2:29in
- 2:29a
- 2:29moment
- 2:30or
- 2:30areas
- 2:31where
- 2:31we
- 2:32really
- 2:32see
- 2:32the
- 2:32demand
- 2:33and
- 2:33we
- 2:33want
- 2:33to
- 2:33be
- 2:34there
- 2:34for
- 2:34that
- 2:34customer.
- 2:35Well,
- 2:35Justin,
- 2:36I
- 2:36imagine
- 2:37one
- 2:37of
- 2:37the
- 2:37things
- 2:38that's
- 2:38impacting
- 2:39the
- 2:39store
- 2:40footprint
- 2:40of
- 2:41the
- 2:41future
- 2:41for
- 2:41you
- 2:42all
- 2:42is
- 2:42GLP1s,
- 2:43which
- 2:44you
- 2:44talked
- 2:44about
- 2:45with
- 2:45us
- 2:45at
- 2:45Grocery
- 2:45Shop.
- 2:46Catch
- 2:47us
- 2:47up
- 2:47on
- 2:47that.
- 2:47I
- 2:48mean,
- 2:48what,
- 2:48what
- 2:49is
- 2:49your
- 2:49thought
- 2:49as
- 2:49you
- 2:49approach
- 2:50marketing
- 2:50and
- 2:51merchandising
- 2:52for
- 2:52Giant
- 2:52Eagle?
- 2:54What
- 2:54is
- 2:54that
- 2:54going
- 2:54to
- 2:55change
- 2:55or
- 2:55how
- 2:55is
- 2:55that
- 2:56going
- 2:56to
- 2:56impact
- 2:57what
- 2:57stores
- 2:57look
- 2:58like,
- 2:58kinds
- 2:59of
- 2:59marketing
- 2:59and
- 2:59promotional
- 3:00things
- 3:00that
- 3:00you're
- 3:00going
- 3:00to
- 3:01put
- 3:01out
- 3:01for
- 3:01consumers?
- 3:01Give
- 3:02us
- 3:02a
- 3:02little
- 3:02bit
- 3:02of
- 3:02an
- 3:03overview
- 3:03on
- 3:03that,
- 3:03if
- 3:03you
- 3:03don't
- 3:04mind.
- 3:04It's
- 3:04a
- 3:04great
- 3:04question.
- 3:05And
- 3:05I
- 3:05think
- 3:05when
- 3:05we
- 3:06talked
- 3:06back
- 3:06at
- 3:07Grocery
- 3:07Shop,
- 3:07it
- 3:08was
- 3:08just
- 3:08as
- 3:09pervasive
- 3:09of
- 3:09a
- 3:10conversation
- 3:10as
- 3:10it
- 3:10is
- 3:11today.
- 3:11It's
- 3:11probably
- 3:11intensified.
- 3:12It
- 3:13has.
- 3:14You
- 3:14know,
- 3:14being
- 3:14here
- 3:14at
- 3:15fmi,
- 3:15I've
- 3:15met
- 3:15with
- 3:16many,
- 3:16many,
- 3:17many
- 3:17of
- 3:17our
- 3:17CPG
- 3:18partners,
- 3:18and
- 3:19I
- 3:19think
- 3:19our
- 3:19goal
- 3:19as
- 3:20a
- 3:20retailer
- 3:20and
- 3:20our
- 3:20goal
- 3:21in
- 3:21partnership
- 3:21with
- 3:22our
- 3:22supplier
- 3:23partners
- 3:23is
- 3:24we
- 3:24have
- 3:24to
- 3:24be
- 3:24one
- 3:25step
- 3:25ahead
- 3:25of
- 3:25the
- 3:25consumer
- 3:26in
- 3:26terms
- 3:26of
- 3:26what
- 3:27they're
- 3:27looking
- 3:27for.
- 3:28You
- 3:28know,
- 3:28the
- 3:28last
- 3:29time
- 3:29we
- 3:29talked,
- 3:29we
- 3:29talked
- 3:30a
- 3:30lot
- 3:30about
- 3:30protein.
- 3:31I
- 3:31was
- 3:31going
- 3:31to
- 3:31say,
- 3:32how
- 3:32many
- 3:32protein
- 3:33samples,
- 3:33protein
- 3:34enhanced
- 3:34samples
- 3:34have
- 3:35you
- 3:35had
- 3:35over
- 3:35the
- 3:35course
- 3:35of
- 3:36the
- 3:36last
- 3:36three
- 3:36days?
- 3:36I'm
- 3:37well
- 3:37fed
- 3:38here.
- 3:38On
- 3:38the
- 3:38last
- 3:39dialysis.
- 3:40After
- 3:40this
- 3:40conference,
- 3:41you
- 3:42know,
- 3:42the
- 3:42next
- 3:42big
- 3:42trend
- 3:43that
- 3:43we're
- 3:43seeing
- 3:43is,
- 3:44you
- 3:44know,
- 3:44a
- 3:44lot
- 3:44of
- 3:44talk
- 3:44around
- 3:45fiber,
- 3:46you
- 3:46know,
- 3:46inside
- 3:47of
- 3:47the
- 3:47market.
- 3:48And
- 3:48I
- 3:48think
- 3:48that,
- 3:48you
- 3:48know,
- 3:48that
- 3:49does
- 3:49double
- 3:49back
- 3:49into
- 3:50the
- 3:50GLP1
- 3:51trend.
- 3:51You
- 3:52know,
- 3:52in
- 3:52terms
- 3:52of
- 3:52our
- 3:52pharmacy
- 3:53business,
- 3:53affordability
- 3:54is
- 3:54key.
- 3:55We've
- 3:56done
- 3:56a
- 3:56lot
- 3:56of
- 3:56work
- 3:56with
- 3:57folks
- 3:57like
- 3:57Goodrx
- 3:58to
- 3:59really
- 3:59lean
- 3:59in,
- 4:00be
- 4:00able
- 4:00to
- 4:00bring
- 4:01some
- 4:01of
- 4:01these
- 4:02drugs
- 4:02to
- 4:03consumers
- 4:03at
- 4:03a
- 4:03lower
- 4:04retail
- 4:04price.
- 4:04Okay.
- 4:05And
- 4:05so
- 4:05it's
- 4:06really
- 4:06a
- 4:06holistic
- 4:06strategy,
- 4:07but
- 4:07I
- 4:07think
- 4:07it
- 4:07starts
- 4:08with
- 4:08the
- 4:08customer
- 4:09and,
- 4:09and
- 4:09it's
- 4:10really
- 4:10being
- 4:10there
- 4:11with
- 4:11them
- 4:11for
- 4:12them,
- 4:12helping
- 4:12them
- 4:13guide
- 4:13through
- 4:13how
- 4:14is
- 4:14their
- 4:14diet
- 4:15ultimately
- 4:15gonna
- 4:15need
- 4:15to
- 4:16change.
- 4:16And
- 4:17what
- 4:17about
- 4:17the
- 4:17space
- 4:18allocation
- 4:18in
- 4:18the
- 4:19store?
- 4:19I
- 4:19mean,
- 4:20is
- 4:20that
- 4:20gonna
- 4:21be
- 4:21changing,
- 4:21you
- 4:21think,
- 4:22as
- 4:22consumers,
- 4:23when
- 4:23we're
- 4:23walking
- 4:23through
- 4:24the
- 4:24store
- 4:24or
- 4:24walking
- 4:25through
- 4:25a
- 4:25Giant
- 4:25Eagle,
- 4:26like,
- 4:26what
- 4:26is
- 4:26that
- 4:26gonna
- 4:27look
- 4:27like
- 4:27and
- 4:27how
- 4:27might
- 4:27that
- 4:28be
- 4:28different?
- 4:28Yeah,
- 4:29I
- 4:29think,
- 4:29you
- 4:29know,
- 4:29in
- 4:30many
- 4:30Ways
- 4:31it
- 4:31plays
- 4:31to
- 4:31an
- 4:32area
- 4:32we've
- 4:32been
- 4:32focused
- 4:32on
- 4:33for
- 4:33a
- 4:33long
- 4:33time,
- 4:33which
- 4:34is
- 4:34fresh,
- 4:35nutrient
- 4:35dense
- 4:37product
- 4:38is
- 4:38really
- 4:38important.
- 4:39People
- 4:40are
- 4:40looking
- 4:40for
- 4:40that
- 4:41protein
- 4:41and
- 4:41they're
- 4:41not
- 4:41just
- 4:42looking
- 4:42for
- 4:42it
- 4:42down
- 4:42the
- 4:43aisles.
- 4:43They
- 4:43absolutely
- 4:44are.
- 4:44They're
- 4:45also
- 4:45looking
- 4:45for
- 4:45it
- 4:45from
- 4:46us.
- 4:46As
- 4:47you
- 4:47think
- 4:47about
- 4:47the
- 4:48role
- 4:48that,
- 4:48to
- 4:48your
- 4:49point,
- 4:49meat
- 4:49and
- 4:49seafood
- 4:50is
- 4:50playing,
- 4:50you
- 4:50think
- 4:50about
- 4:51the
- 4:51role
- 4:51that
- 4:53produce
- 4:53is
- 4:53playing.
- 4:54Those
- 4:54are
- 4:54really
- 4:55important
- 4:55areas
- 4:55for
- 4:56us
- 4:56and
- 4:57we
- 4:57want
- 4:57to
- 4:57lean
- 4:57in
- 4:57everywhere
- 4:58we
- 4:58can.
- 4:58Awesome.
- 4:59Well,
- 4:59so
- 4:59this
- 4:59is
- 5:00one
- 5:00of
- 5:00my
- 5:00favorite
- 5:00questions
- 5:00to
- 5:01ask
- 5:01whenever
- 5:01I
- 5:01get
- 5:01the
- 5:01chance
- 5:01to
- 5:01ask
- 5:02it.
- 5:02So
- 5:02I'm
- 5:02going
- 5:02to
- 5:02ask
- 5:02you
- 5:03because
- 5:03you
- 5:03were
- 5:03just
- 5:03on
- 5:03a
- 5:03show
- 5:04with
- 5:04us
- 5:04recently.
- 5:05So
- 5:05agentic
- 5:05commerce,
- 5:06big
- 5:06buzzword.
- 5:07Big
- 5:07buzzword
- 5:07at
- 5:07nrf.
- 5:08Big
- 5:08buzzword
- 5:08here.
- 5:09Do
- 5:09you
- 5:09think
- 5:10it's
- 5:10overhyped,
- 5:11underhyped,
- 5:12or
- 5:12properly
- 5:12hyped
- 5:13for
- 5:13the
- 5:13grocery
- 5:13industry?
- 5:14By
- 5:14the
- 5:14grocery
- 5:14industry
- 5:15right
- 5:15now?
- 5:15I
- 5:15should
- 5:15say
- 5:17I
- 5:17think
- 5:17it's
- 5:18properly
- 5:18hyped.
- 5:18Properly
- 5:19hyped.
- 5:19I
- 5:19think
- 5:19it's
- 5:19properly
- 5:20hyped.
- 5:20I
- 5:20think
- 5:21there
- 5:21should
- 5:21be
- 5:21real
- 5:21hype
- 5:22around
- 5:22it.
- 5:22Okay.
- 5:22Why
- 5:23I
- 5:23do,
- 5:23and
- 5:23I
- 5:23think
- 5:24it's
- 5:25any
- 5:26trend
- 5:26that
- 5:26we're
- 5:27seeing
- 5:27that's
- 5:27changing
- 5:28the
- 5:28way
- 5:28that
- 5:28people
- 5:29interact
- 5:29with
- 5:30tech
- 5:31and
- 5:31with
- 5:31product
- 5:32and
- 5:32with
- 5:33making
- 5:33decisions
- 5:33inside
- 5:34of
- 5:34their
- 5:34life
- 5:34is
- 5:34something
- 5:35that
- 5:35I
- 5:35think
- 5:35we
- 5:35should
- 5:35pay
- 5:36a
- 5:36lot
- 5:36of
- 5:36attention
- 5:36to.
- 5:37And
- 5:37you
- 5:37know,
- 5:37in
- 5:38the
- 5:38same
- 5:38way
- 5:38that,
- 5:39you
- 5:39know,
- 5:40go
- 5:40back
- 5:40a
- 5:41few
- 5:41years,
- 5:41TikTok
- 5:42was,
- 5:43you
- 5:43know,
- 5:43was
- 5:43all
- 5:43the
- 5:44rage,
- 5:44not
- 5:44really
- 5:44because
- 5:45of
- 5:45commerce,
- 5:45but
- 5:46because
- 5:46of,
- 5:46you
- 5:46know,
- 5:47social
- 5:47interaction.
- 5:48I
- 5:48think
- 5:48the
- 5:49same
- 5:49ways
- 5:49that
- 5:50that
- 5:50changed
- 5:50behavior
- 5:51and
- 5:51we're
- 5:51starting
- 5:52to
- 5:52see
- 5:52commerce
- 5:52catch
- 5:53up
- 5:53to
- 5:54how
- 5:55the
- 5:55TikTok
- 5:55economy
- 5:56is
- 5:56operating.
- 5:57I
- 5:57think
- 5:57agentic
- 5:58AI
- 5:59is
- 5:59that
- 5:59really
- 6:00on
- 6:00steroids
- 6:00in
- 6:01a
- 6:01whole
- 6:01number
- 6:01of
- 6:01ways.
- 6:02And
- 6:03we
- 6:03have
- 6:03not
- 6:04seen
- 6:05massive
- 6:06changes
- 6:06in
- 6:06how
- 6:06customers
- 6:07are
- 6:07shopping
- 6:07today.
- 6:08And
- 6:09so
- 6:09this
- 6:09is
- 6:09not
- 6:10about
- 6:11going
- 6:11and
- 6:12trying
- 6:12to
- 6:14go
- 6:15further
- 6:15than
- 6:15where
- 6:15the
- 6:16customer
- 6:16is.
- 6:16But
- 6:17I
- 6:17think
- 6:17we
- 6:17know
- 6:17that
- 6:18customers
- 6:18are
- 6:18spending
- 6:19a
- 6:19lot
- 6:19of
- 6:19time
- 6:20starting
- 6:20to
- 6:20really
- 6:21interact
- 6:21with
- 6:22AI
- 6:23around
- 6:24how
- 6:24they're
- 6:24eating,
- 6:25what
- 6:25decisions
- 6:26they're
- 6:26making
- 6:26inside
- 6:26of
- 6:26their
- 6:27life.
- 6:27We
- 6:27need
- 6:27to
- 6:28take
- 6:28that
- 6:28seriously.
- 6:29As
- 6:29retailers,
- 6:29we
- 6:30need
- 6:30to
- 6:30be
- 6:30providing
- 6:31solutions.
- 6:31Whether
- 6:32it's
- 6:32on
- 6:32those,
- 6:33those
- 6:33platforms
- 6:33that
- 6:34they're
- 6:34on
- 6:34and,
- 6:34or
- 6:34on
- 6:35our
- 6:35own
- 6:35platform,
- 6:35which
- 6:35we've
- 6:36done
- 6:36a
- 6:36lot
- 6:36of
- 6:36work
- 6:36on
- 6:37at
- 6:37Giant
- 6:37Eagle,
- 6:37to
- 6:38really
- 6:38bring
- 6:38AI
- 6:39into
- 6:40the
- 6:40app,
- 6:41experience
- 6:41the
- 6:42web
- 6:42experience
- 6:42wherever
- 6:43we
- 6:43can.
- 6:43It's
- 6:43a
- 6:43good
- 6:44way
- 6:44to
- 6:44frame
- 6:44it
- 6:44up.
- 6:44Justin,
- 6:45has
- 6:45that
- 6:46changed
- 6:46then,
- 6:47in
- 6:47that
- 6:47being
- 6:48agentic
- 6:49Commerce
- 6:49or
- 6:50AgentIC
- 6:51AI,
- 6:51has
- 6:52that
- 6:52changed
- 6:52how
- 6:52you
- 6:52approach
- 6:53retail
- 6:53media
- 6:53then
- 6:54as
- 6:54you're
- 6:54trying
- 6:54to
- 6:54talk
- 6:54to
- 6:55your
- 6:55consumers?
- 6:56Yeah.
- 6:57I
- 6:57think
- 6:57the
- 6:58short
- 6:58and
- 6:58the
- 6:58honest
- 6:59answer
- 6:59is,
- 6:59I
- 6:59don't
- 7:00think
- 7:00yet.
- 7:00Okay.
- 7:01I
- 7:01don't
- 7:01think
- 7:01yet.
- 7:02Okay.
- 7:02I
- 7:02think
- 7:03that's
- 7:03coming.
- 7:03Okay.
- 7:04And
- 7:04I
- 7:04think
- 7:04we're
- 7:04all
- 7:05trying
- 7:05to
- 7:05figure
- 7:05out
- 7:06what
- 7:06are
- 7:06those
- 7:07pivot
- 7:07points
- 7:07and
- 7:08those
- 7:08additional
- 7:09enablement
- 7:10levels
- 7:11we'll
- 7:11be
- 7:11able
- 7:11to
- 7:12have
- 7:12with
- 7:12the
- 7:12customer.
- 7:13Yeah.
- 7:13But
- 7:14I
- 7:14don't
- 7:14see
- 7:14that
- 7:15today,
- 7:16really,
- 7:16with
- 7:17the
- 7:17rubber
- 7:17meeting
- 7:17the
- 7:18road
- 7:18on
- 7:18that.
- 7:19Is
- 7:19there
- 7:19anything
- 7:20that
- 7:20you
- 7:20think
- 7:20has
- 7:20to
- 7:21happen
- 7:21where
- 7:23you
- 7:23have
- 7:23greater
- 7:24confidence
- 7:24or
- 7:24you'd
- 7:25be
- 7:26feeling
- 7:26more
- 7:26compelled
- 7:27to
- 7:27kind
- 7:27of
- 7:28move
- 7:28that
- 7:28forward
- 7:29or
- 7:29tap
- 7:29a
- 7:30generic
- 7:30AI?
- 7:31I
- 7:31think
- 7:32it's
- 7:32really
- 7:33the
- 7:33commerce
- 7:34element
- 7:34has
- 7:35to
- 7:35catch
- 7:35up
- 7:35to
- 7:35the
- 7:36AI
- 7:36element.
- 7:37And
- 7:37to
- 7:37me,
- 7:38that's
- 7:38the
- 7:38gap
- 7:38that
- 7:38exists
- 7:39today.
- 7:39Especially
- 7:39in
- 7:39grocery.
- 7:40Especially
- 7:40in
- 7:41grocery.
- 7:41I
- 7:41mean,
- 7:41it's
- 7:42one
- 7:42thing,
- 7:42you
- 7:43know,
- 7:43in
- 7:43other.
- 7:43In
- 7:43other
- 7:44sectors,
- 7:44it's
- 7:45easier
- 7:45in
- 7:45some
- 7:46cases
- 7:46to
- 7:47really
- 7:47connect
- 7:47those
- 7:48dots.
- 7:48I
- 7:48think
- 7:48today,
- 7:49given
- 7:49the
- 7:50basket
- 7:50size
- 7:50we
- 7:51see,
- 7:51given
- 7:51the
- 7:51complexity
- 7:52of
- 7:52meal
- 7:52planning,
- 7:53people
- 7:53are
- 7:53looking
- 7:54for
- 7:54counsel,
- 7:54but
- 7:55they're
- 7:55not
- 7:55necessarily
- 7:56looking
- 7:56to
- 7:56take
- 7:56it
- 7:56that
- 7:56next
- 7:57step.
- 7:57I
- 7:57think
- 7:58once
- 7:58we
- 7:58figure
- 7:59out
- 7:59with
- 7:59our
- 7:59partners
- 8:00and
- 8:00others
- 8:01how
- 8:01that
- 8:01next
- 8:01step
- 8:02is
- 8:02going
- 8:02to
- 8:02be
- 8:02taken,
- 8:03I
- 8:03think
- 8:03that's
- 8:03really
- 8:03what
- 8:04then
- 8:04leads
- 8:04into
- 8:05how
- 8:05does
- 8:05it
- 8:05impact
- 8:06retail
- 8:06media,
- 8:06how
- 8:07does
- 8:07it
- 8:07impact
- 8:07broader
- 8:08e
- 8:08commerce,
- 8:08etc.
- 8:09Right.
- 8:10That
- 8:10makes
- 8:10sense.
- 8:10All
- 8:11right,
- 8:11so
- 8:11let's
- 8:11get
- 8:11you
- 8:11out
- 8:11of
- 8:12here
- 8:12on
- 8:12this.
- 8:12Couple
- 8:12more
- 8:12questions
- 8:13just
- 8:13to
- 8:13close
- 8:13things
- 8:13up.
- 8:14So
- 8:14we're
- 8:14at
- 8:14the
- 8:14Simba
- 8:15booth.
- 8:15You
- 8:15recently
- 8:15just
- 8:16announced
- 8:17or
- 8:17embarked
- 8:17on
- 8:18a
- 8:19partnership
- 8:19with
- 8:19them.
- 8:19So
- 8:20I'd
- 8:20love
- 8:20for
- 8:20you
- 8:20to
- 8:20touch
- 8:20on
- 8:20that
- 8:21in
- 8:21terms
- 8:21of
- 8:21the
- 8:21rationale
- 8:22there.
- 8:22And
- 8:22then
- 8:22also,
- 8:22like,
- 8:23what
- 8:23are
- 8:23your
- 8:23priorities
- 8:23for
- 8:24the
- 8:24next
- 8:24six
- 8:24months
- 8:25as
- 8:25you
- 8:25look
- 8:25to,
- 8:25you
- 8:26know,
- 8:26expand
- 8:26either
- 8:27on
- 8:27because
- 8:27it
- 8:27matters
- 8:28or
- 8:28any
- 8:28of
- 8:28the
- 8:28other
- 8:28topics
- 8:29we
- 8:29touched
- 8:29on
- 8:29today.
- 8:29Yeah.
- 8:30Well,
- 8:30I'll
- 8:31connect
- 8:31Simbi
- 8:31back
- 8:31to,
- 8:32you
- 8:32know,
- 8:32what
- 8:32is
- 8:32a
- 8:32top
- 8:33priority
- 8:33of
- 8:33ours,
- 8:34which
- 8:34is
- 8:35we
- 8:35want
- 8:35to
- 8:35be
- 8:35the
- 8:36best
- 8:36retailer
- 8:36we
- 8:37can
- 8:37be.
- 8:38And,
- 8:38you
- 8:38know,
- 8:38I've
- 8:38spent
- 8:39a
- 8:39lot
- 8:39of
- 8:39time
- 8:39over
- 8:39these
- 8:39last
- 8:40few
- 8:40days
- 8:40talking
- 8:41about
- 8:41the
- 8:41blocking
- 8:42and
- 8:42tackling
- 8:42that
- 8:43we
- 8:43need
- 8:43to
- 8:43do
- 8:43each
- 8:44and
- 8:44every
- 8:44day
- 8:44to
- 8:44be
- 8:44there
- 8:45for
- 8:45the
- 8:45customer.
- 8:45Right.
- 8:46You
- 8:46know,
- 8:47an
- 8:47example
- 8:47of
- 8:47that
- 8:48is
- 8:48big
- 8:49snowstorm
- 8:49coming
- 8:50to
- 8:51many
- 8:51of
- 8:51our
- 8:51markets
- 8:52here.
- 8:53We
- 8:53leaned
- 8:54in
- 8:54yesterday,
- 8:55very
- 8:55quickly,
- 8:56launched
- 8:56free
- 8:56delivery
- 8:57through
- 8:57the
- 8:57weekend
- 8:58across
- 8:58all
- 8:58of
- 8:58our
- 8:58markets
- 8:59for
- 8:59all
- 8:59of
- 8:59our
- 8:59customers
- 9:00as
- 9:01a
- 9:01way
- 9:01to
- 9:01be
- 9:01there.
- 9:02And
- 9:03I
- 9:03connect
- 9:03that
- 9:03back
- 9:04to
- 9:04we
- 9:05need
- 9:05to
- 9:05be
- 9:05able
- 9:05to
- 9:05act
- 9:06quickly
- 9:06inside
- 9:07of
- 9:07the
- 9:07market.
- 9:07Simbee
- 9:08is
- 9:09an
- 9:10example
- 9:10of
- 9:10a
- 9:10partner
- 9:11who
- 9:11is
- 9:12allowing
- 9:12us
- 9:12to
- 9:13really
- 9:13get
- 9:13a
- 9:13whole
- 9:13new
- 9:13level
- 9:14of
- 9:14insight
- 9:14and
- 9:14data
- 9:15in
- 9:15terms
- 9:15of
- 9:16where
- 9:16the
- 9:16gaps
- 9:16are
- 9:17inside
- 9:17of
- 9:17a
- 9:17store
- 9:18in
- 9:18real
- 9:18time
- 9:19and
- 9:20being
- 9:20able
- 9:20to
- 9:20connect
- 9:21that
- 9:21back
- 9:21to
- 9:22our
- 9:22supply
- 9:23chain,
- 9:23being
- 9:23able
- 9:24to
- 9:24connect
- 9:24that
- 9:24back
- 9:24to
- 9:25our
- 9:25operations
- 9:26teams,
- 9:26our
- 9:26merchants,
- 9:27how
- 9:27we're
- 9:28thinking
- 9:28about
- 9:28marketing,
- 9:30all
- 9:30of
- 9:30those
- 9:30dynamics,
- 9:31dots
- 9:31need
- 9:31to
- 9:31be
- 9:31connected,
- 9:32and
- 9:33SYMBI
- 9:33is
- 9:34helping
- 9:34us
- 9:34do
- 9:35that.
- 9:35We've
- 9:35actually
- 9:35been
- 9:35partnered
- 9:35with
- 9:36Simbi
- 9:36for
- 9:36a
- 9:36long
- 9:36time
- 9:38in
- 9:38a
- 9:38pilot
- 9:39fashion,
- 9:39and
- 9:40we're
- 9:40excited
- 9:40about
- 9:40the
- 9:41prospect
- 9:41of
- 9:41how
- 9:41do
- 9:41we
- 9:42expand
- 9:42that
- 9:42out.
- 9:43But
- 9:44it
- 9:44really
- 9:44comes
- 9:44back
- 9:45to
- 9:45operational
- 9:46rigor.
- 9:47Take
- 9:47a
- 9:47weekend
- 9:48like
- 9:48we're
- 9:48about
- 9:48to
- 9:49have.
- 9:49How
- 9:50do
- 9:50we
- 9:50equip
- 9:51our
- 9:51stores
- 9:52with
- 9:53the
- 9:53most
- 9:53information
- 9:54that
- 9:54they
- 9:54can
- 9:54have
- 9:55so
- 9:55that
- 9:55they
- 9:55can
- 9:55be
- 9:56there
- 9:56for
- 9:56the
- 9:56customer?
- 9:57And
- 9:57that's
- 9:58what
- 9:58Simbi's
- 9:58doing.
- 9:58There's
- 9:59a
- 9:59whole
- 9:59host
- 9:59of
- 9:59partners
- 10:00that
- 10:00are
- 10:00in
- 10:00a
- 10:00similar
- 10:01space
- 10:01for
- 10:01us.
- 10:02Yeah,
- 10:02especially
- 10:02having
- 10:03that
- 10:03inventory.
- 10:03Visibility
- 10:04becomes
- 10:04even
- 10:05more
- 10:05critical
- 10:05when
- 10:06people
- 10:06can't
- 10:06get
- 10:06out
- 10:07into
- 10:07the.
- 10:08Out
- 10:08into
- 10:09the
- 10:09stores
- 10:09because
- 10:10of
- 10:10the
- 10:10weather.
- 10:11Well,
- 10:11Justin,
- 10:12always
- 10:12a
- 10:12pleasure
- 10:13to
- 10:13have
- 10:13you.
- 10:13Thank
- 10:13you
- 10:14so
- 10:14much
- 10:14for
- 10:14giving
- 10:14us
- 10:15your
- 10:15time
- 10:15here
- 10:15at
- 10:15fmi.
- 10:16Happy
- 10:16to
- 10:17thank
- 10:17you
- 10:17again
- 10:17to
- 10:18Simbi
- 10:18for
- 10:18helping
- 10:19us
- 10:19bring
- 10:19you
- 10:19these
- 10:20interviews
- 10:20all
- 10:21week
- 10:21long.
- 10:21And
- 10:22until
- 10:22our
- 10:23next
- 10:23interview,
- 10:24be
- 10:24careful
- 10:24out
- 10:24there.