Latest / Bloomberg Intelligence / Jean & Turner on Millennials (Audio)
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- 0:01Speaker 1: You're listening to Taking Stock with Kathleen Hayes and Pim
- 0:04Speaker 1: Fox on Bloomberg Radio. Well, judging by the throng the
- 0:08Speaker 1: crowd that enveloped our next guest as she came in
- 0:11Speaker 1: to join us, I can tell you that Billy Jen
- 0:14Speaker 1: King still has it. Billy Jean King a former world
- 0:19Speaker 1: number one professional tennis player, winner of thirty nine Grand
- 0:23Speaker 1: Slam titles, including twelve singles, sixteen women's doubles, and so on,
- 0:27Speaker 1: and she's also had a tennis center named after her.
- 0:29Speaker 1: She joins us with Stephanie Turner, co author of the
- 0:33Speaker 1: Millennial Majority Will Transform Your Culture. She's also a manager
- 0:37Speaker 1: in Deloitte's Survey Research and Analytics Center, and they're here
- 0:40Speaker 1: to tell us about some of the latest findings in
- 0:43Speaker 1: their millennial work. Welcome, Thank you both for being here.
- 0:48Speaker 1: I gotta say, Billy Jen King, it is a little
- 0:50Speaker 1: bit uh awe inspiring to be in the same room
- 0:54Speaker 1: with you because of all of yours. Don't worry. I'm
- 0:56Speaker 1: as a blue collar kid from long Reach, California. So
- 0:59Speaker 1: that in a public bar kids, Okay, Well, that's in
- 1:03Speaker 1: the National Tennis Center of the one that was that
- 1:05Speaker 1: has my name on it now, I can't say I'm
- 1:07Speaker 1: too embarrass is actually a public park. I don't think
- 1:10Speaker 1: people realize that sometimes. Well that that all. That all
- 1:13Speaker 1: leads me to my right question, because you have something
- 1:15Speaker 1: called the Billy Ching King Leadership Initiative, and I'm wondering
- 1:19Speaker 1: if you could describe that in the context of what
- 1:22Speaker 1: Stephanie has been working on having to do with millennials
- 1:25Speaker 1: and leaders. Well, when we started the Billyging King Leadership Initiative,
- 1:28Speaker 1: I said, we've got to have some data. We can't
- 1:30Speaker 1: just talk about what's going on in the workplace because
- 1:34Speaker 1: what we want to do in our with the Leadership
- 1:35Speaker 1: Initiative is to change the workplace to be more inclusive
- 1:39Speaker 1: where people can be their authentic. So so Delay, Deloitte
- 1:43Speaker 1: and US teamed up and they have been unbelievable because
- 1:47Speaker 1: without Delote, we couldn't really have started the Leadership Initiative
- 1:50Speaker 1: without them. So they've come up with all kinds of
- 1:52Speaker 1: data about millennials because, believe it or not, you know,
- 1:55Speaker 1: millennials are going to be the workforce's not very just
- 1:59Speaker 1: a few years from now, so uh, it's very important
- 2:01Speaker 1: and what they're thinking, what they're feeling, what's going to
- 2:03Speaker 1: drive them? Uh, what's going to give them purpose? And
- 2:06Speaker 1: that's the things that Deloitte went out and continue to
- 2:09Speaker 1: collect data on what the millennials are feeling and thinking,
- 2:13Speaker 1: especially in the workplace. We want to go to the
- 2:14Speaker 1: data in just a minute, but I also want to
- 2:16Speaker 1: ask you from your perspective in the tennis world. Uh,
- 2:20Speaker 1: so many tennis players start out long before their millennials
- 2:23Speaker 1: and they're like three years old exactly, you know. And
- 2:25Speaker 1: we we've had Nick Bleteria and once again we did
- 2:29Speaker 1: our show out at the Open for a couple of days,
- 2:31Speaker 1: was growing out that he's he's best tennis Hall of Fame,
- 2:35Speaker 1: et cetera. But what do you see in your in
- 2:39Speaker 1: your in yourself growing up and when you look at
- 2:42Speaker 1: kids now, how are they different from us, from us
- 2:46Speaker 1: older folks when we were at that point in our lives.
- 2:49Speaker 1: What do you see? Well, first of all, they still
- 2:52Speaker 1: have some of the same problems and that's excess to
- 2:54Speaker 1: get started. I would say that access is a challenge
- 2:57Speaker 1: no matter what. But as they get going at they
- 3:00Speaker 1: show promise. Uh they have there's more money, there's better coaching,
- 3:04Speaker 1: better nutritional and information on how to train all the
- 3:08Speaker 1: things that I would have loved have had growing up
- 3:10Speaker 1: as far as information, and that's what where technology is
- 3:13Speaker 1: so important and continues to you know, the software just
- 3:17Speaker 1: exponentially keeps changing all the time. I mean, it's just
- 3:20Speaker 1: you can't keep up with the software. The hardware is
- 3:22Speaker 1: a little bit a little bit easier, but it's it's
- 3:24Speaker 1: unbelievable what that brings to the table about for stats,
- 3:27Speaker 1: when you play, gives you it gives you instantaneous feedback. Um,
- 3:32Speaker 1: it's just amazing. What I would love to be a
- 3:34Speaker 1: kid today playing I do think, Uh, if you show promise,
- 3:39Speaker 1: usually someone will help you, will sponsor you, or mentor you. Um.
- 3:43Speaker 1: But it's amazing what's happening. And then you know, I
- 3:45Speaker 1: retired at forty, went into Team Tennis World Team Tennis,
- 3:47Speaker 1: which is about equality. We have men and women on
- 3:49Speaker 1: the same team. And now the the Ability and King
- 3:52Speaker 1: Leadership Initiative. If you think about it's just an extension
- 3:56Speaker 1: of what I've always believed in since I was twelve,
- 3:58Speaker 1: and that is fighting for equal rights and opportunities for
- 4:01Speaker 1: boys and girls, may women, for all genders. Uh. And
- 4:03Speaker 1: I knew I was so lucky to have a platform
- 4:06Speaker 1: that tennis is and tennis is global. But I knew
- 4:08Speaker 1: I had to be number one if I was going
- 4:10Speaker 1: to try to help change the world, not just my
- 4:12Speaker 1: own tiny university tennis, but help others and help the
- 4:16Speaker 1: world to be a better place. And I have inclusion.
- 4:18Speaker 1: And as a girl, I already knew that life was
- 4:20Speaker 1: going to be different, that people would not probably listen
- 4:24Speaker 1: to me, but I thought, if at least be number one,
- 4:25Speaker 1: maybe they will. But thank god, you know, tennis is global.
- 4:29Speaker 1: I think it gave me an unbelievable platform. Sports were
- 4:33Speaker 1: very fortunate to have it. Stephanie Turner, I want you
- 4:36Speaker 1: to come in and tell us how is the millennial
- 4:38Speaker 1: majority going to transform the culture that we live in. Yeah, well,
- 4:43Speaker 1: I think in Billy, you have created this amazing platform
- 4:47Speaker 1: that we can conduct the research on. And what our
- 4:49Speaker 1: research is showing is that technology is an accelerator. Millennials
- 4:54Speaker 1: want purpose in the organizations, but they're using technology in
- 4:58Speaker 1: every form that they have to be an accelerator. And
- 5:01Speaker 1: how they collaborate, communicate, how they become innovative in their
- 5:06Speaker 1: work that drives that purpose, and then also and how
- 5:09Speaker 1: they seek work like flexibility. This is a generation that
- 5:12Speaker 1: wants to solve problems fast, and they want to be
- 5:15Speaker 1: able to do it wherever they are around the globe,
- 5:17Speaker 1: and they want to be able to do it with
- 5:19Speaker 1: whoever is around the globe. They don't want to be
- 5:22Speaker 1: confined to an office or a particular area of solving
- 5:26Speaker 1: those problems. Okay, well, we know that lots of times
- 5:27Speaker 1: stereotypes and jokes have some truth in them. And when
- 5:30Speaker 1: you see all the jokes right about, oh they expect this,
- 5:34Speaker 1: Oh they don't want to do that. Oh they want
- 5:36Speaker 1: to go in and get a raise. Um, you know
- 5:38Speaker 1: three months after there there is there any truth? Is
- 5:40Speaker 1: that the downside of a millennial. So so I think
- 5:44Speaker 1: that part of what our research has done is actually
- 5:47Speaker 1: a little bit of myth busted the generation that we
- 5:50Speaker 1: once knew it. Right, So, this is a generation that
- 5:53Speaker 1: has since matured. They are in their thirties, they are
- 5:56Speaker 1: leaders in our organizations today. They are at least fifty
- 5:59Speaker 1: per scent of the workforce, and like Billy said, they're
- 6:02Speaker 1: going to the workforce. This is a generation that is
- 6:07Speaker 1: very ambitious. To your point, they do want to be
- 6:10Speaker 1: able to excel, and they want to excel quickly, but
- 6:14Speaker 1: they want the right tools and experiences and that purpose
- 6:18Speaker 1: in the organization to be able to do it well.
- 6:20Speaker 1: They also seem to live through the financial recession of
- 6:23Speaker 1: two thousands in Tennis bad. You have a bad run
- 6:27Speaker 1: at times. What do you find reminded me of my
- 6:30Speaker 1: parents a little because they were depression parents. And of
- 6:32Speaker 1: course I don't think it's as tough as back in
- 6:34Speaker 1: the thirties, but it was still. I mean, I have
- 6:36Speaker 1: god children who are still having trouble finding jobs. It's
- 6:40Speaker 1: it's tough, and I'm saying, you know, you remind me
- 6:42Speaker 1: of the old days when there was a depression. So
- 6:45Speaker 1: I think it's very sobering when you go through that experience.
- 6:49Speaker 1: But I also think they're very resourceful. I think they're innovative.
- 6:53Speaker 1: I think the kids want to do good. I think
- 6:57Speaker 1: if you look at the elections even how excited they
- 7:00Speaker 1: were to be a part of it. And hopefully we
- 7:02Speaker 1: can keep them involved that but they are going to
- 7:05Speaker 1: be are there are future leaders. There are leaders now
- 7:07Speaker 1: and our future. So we have to find a way
- 7:09Speaker 1: to be inclusive and each other, help each other the
- 7:12Speaker 1: best we can, and that's where the boomers have a
- 7:15Speaker 1: chance to mentor But you know, what I feel like
- 7:16Speaker 1: the millennials are mentoring me sometimes, especially when it comes
- 7:20Speaker 1: to technology. But I think it's really important that we
- 7:23Speaker 1: that we have more equality in the workplace. I want
- 7:26Speaker 1: equal pay for equal work. I want more women in
- 7:28Speaker 1: the c suite. I want not only just white women,
- 7:30Speaker 1: I mean all women. I want people that live with disabilities.
- 7:34Speaker 1: I just want inclusion. That's what I want. I want
- 7:36Speaker 1: and now people have a voice. When I was growing up,
- 7:38Speaker 1: we were fighting so hard to just to get a
- 7:40Speaker 1: seat at the table. Now people expect to have a voice,
- 7:44Speaker 1: and it's so much healthier. You're making me think. We're
- 7:46Speaker 1: at the Pershing Insight conference down in Florida earlier this year,
- 7:49Speaker 1: I believe it was in June. One of the executives
- 7:52Speaker 1: was giving a ted talk the event about and and
- 7:57Speaker 1: and his mentor, a millennial was with him and they're
- 8:00Speaker 1: can back and forth on how older people can be
- 8:03Speaker 1: mentored by millennials. How about you both The comments starting
- 8:05Speaker 1: with you, steffany something you encourage people to do something
- 8:08Speaker 1: that makes a difference. Yeah, I think so. And Deloitte's
- 8:11Speaker 1: done this. We have millennials and leadership positions that are
- 8:13Speaker 1: also doing what we would call reverse mentoring um. But
- 8:17Speaker 1: also we're seeing this with our clients more often than not.
- 8:19Speaker 1: Our clients are starting to say, we want our millennials
- 8:22Speaker 1: to reverse mentor us because we want to understand how
- 8:24Speaker 1: this generation thinks. We also recognize that it's not at
- 8:28Speaker 1: the sacrifice of other generations. So a lot of the
- 8:30Speaker 1: things we found in the research, purpose, technology, innovation, collaboration
- 8:34Speaker 1: and benefits all. I think it's great. Listen, I'm always
- 8:38Speaker 1: asking the young ones. First of all, I'm still very
- 8:40Speaker 1: involved with the Bility King leadership. We just hired our
- 8:43Speaker 1: new executive director, Shari Sperit. She's in her thirties. There
- 8:46Speaker 1: we go, she's mentoring me. I'm helping her. Also, I
- 8:50Speaker 1: do some coaching in tennis with the kids, so I'm
- 8:53Speaker 1: always having them help me with technology. I go to
- 8:56Speaker 1: the kids for guys, come over and help me with
- 8:58Speaker 1: this technology. How can I learn? How can I get better?
- 9:01Speaker 1: What gets me? The only you gets me irritated sometimes
- 9:03Speaker 1: at the millennials, and I love dearly. I wish I
- 9:05Speaker 1: were one. Uh is that I don't sometimes well, even
- 9:09Speaker 1: like we're talking about the elections, I said, have you
- 9:12Speaker 1: looked up everyone's story? They didn't know anything. I said,
- 9:15Speaker 1: you guys, I would have given anything that had the
- 9:18Speaker 1: information at my fingertips. The way it is today, it's
- 9:21Speaker 1: so exciting. I said this, you have no idea, so
- 9:25Speaker 1: please use it. And so I said, just know everyone's journey.
- 9:28Speaker 1: It's right there. You can look it up, what their
- 9:30Speaker 1: journey has been. Get an idea, who they are, what
- 9:33Speaker 1: they've done. That's what's important, and then you'll make better choices. Well,
- 9:39Speaker 1: I think you've been an excellent choice to join us
- 9:41Speaker 1: here on taking stock today. Thank you so much, Tennis sugeon,
- 9:44Speaker 1: Billy Jean King. That's all you need to say, Billy
- 9:47Speaker 1: Jene King, and everyone knows who you're talking about. But
- 9:49Speaker 1: also nice to meet you two. Stephanie Turner, co author
- 9:51Speaker 1: of the Millennial Majority Will Transform Your Culture Manager in
- 9:55Speaker 1: Deloitte's Survey Research and Analytics Center, some great information on
- 9:59Speaker 1: millennials in the work place and workforce. We thank you
- 10:02Speaker 1: so much for joining us, Thanks for having us. Kathleen
- 10:04Speaker 1: Hayes Long and Pim Fox and this is Bloomberg. Yes,