240. 5 Steps to Build and Apply Empathy at Work - Rob Volpe

We Are For Good Podcast - The Podcast for Nonprofits · Mar 7, 2022 · 39m · transcript

EPISODE HIGHLIGHTS

Rob’s story and journey to where he is today (3:40)

Tone setting and where to begin (13:00)

The two types of empathy: cognitive and emotional (14:30)

The two types of empathy and their role in the workplace (15:00)

Rob’s new book: Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time (21:00)

5 Steps to build and apply empathy at work (24:00)

A powerful moment of philanthropy in Rob’s life (29:00)

Rob’s One Good Thing: Be courageous in whatever way works for you. (34:00)

For more information and episode details visit: www.weareforgood.com/episode/240…