56. Colin Field - Transforming Financial Services with a Human-Centric Approach

Transforming Work with Sophie Wade · Oct 28, 2022 · 49m

KEY TAKEAWAYS

[02:50] Colin started his career in accounting and then retail banking.

[03:50] Colin discovers he enjoys seeing people win and developing their careers.

[04:35] When banks were fighting for survival, the focus was internal not on customers.

[05:54] Colin wanted to understand the business end to end and the role he and others played.

[06:54] Transitioning from a large to a small organization was a shock for Colin—a risk for both sides.

[07:34] The culture at Saffron was warm from Day One.

[08:41] Colin rose rapidly to CEO, despite having no plan to achieve the role at this time…