You Won’t Get Rich on Mobile Service — But You’ll Lose Without It with Joe Castelino, Ephraim Barcelo and Cody Collins
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This exclusive interview series from Automobility LA at the LA Auto Show is brought to you by Cars Commerce.
The next battle for customer loyalty won’t be won in the service drive… but in their driveway.
Recorded live at the LA Auto Show, this roundtable pulls together three very different perspectives with one shared problem: the customer has moved on, but most service departments haven’t. With Joe Castellino from a multi-store group, Eve Barcelo from a single-point Toyota dealership, and Cody Collins representing General Motors’ fleet and commercial arm, the conversation…
The skinny
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