Latest / The Experience Perspective: An Ipsos Podcast
Season 6: Episode 1 – Hear from Sybil Nicolson, Insight Executive for Transport for London
We’re delighted to welcome Sybil Nicolson and Kristian Green to the first episode of our sixth season of Customer Perspective. Sybil is an Insights Executive for Transport for London, which many of you will know as TfL. Kristian is a Director in Ipsos’ UK Channel Performance – Mystery Shopping team, and a transport and tourism sector expert.
For those of you not familiar with TfL, this is the organisation which runs the operation of London’s public transport network and manages London's main roads – no small task given we’re talking the likes of 1.4bn tube travellers every year, 2.3 bn bus…
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