Latest / The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Domino's Built A Tech Supply Chain
Domino's Pizza transformed from a struggling pizza chain into a technology company that sells pizza. This episode explores the specific operational decisions behind their 'Pizza Hub' automation centers, the integration of AI for demand forecasting, and how they turned logistics into their primary competitive moat against traditional fast food rivals. We break down the capital expenditure strategy, the role of the Domino's Pizza Tracker, and why their supply chain efficiency allows them to maintain margins even when ingredient costs rise.
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