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Richard Huston, MD of Vamos tackles AI: is there hype or is there fatigue
Richard Huston is the MD of VAMOS. VAMOS focuses on applied AI, helping businesses integrate AI for efficiency and decision-making.
Richard Huston addresses AI hype vs. reality, emphasising that AI is a tool, not a replacement for human expertise. Key applications include automating customer communications and reducing administrative workload but while still ensuring human oversight, so reducing time rather than replacing the human element.
Concerns around AI hallucinations are discussed including retrieval-augmented generation (RAG), and AI’s job impact is framed as augmentation, not…
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