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Latest / Suite Success: Masters of Hospitality

Gensler’s 2026 Design Forecast: The 4 Shifts That Will Redefine Hotels

On this episode of Suite Success, host Katie Cline sits down with Lori Mukoyama, Principal and Global Hospitality Leader at Gensler, to get a first look at Gensler’s 2026 Design Forecast. Lori shares the macro trends influencing design overall, and zooms in on the four biggest shifts set to shape hotels, resorts, and guest expectations in 2026 and beyond.

With real-world examples from her more than 20 years in hospitality design, Lori brings these trends to life. She shares how hyper-personalization, offline luxury, wellness, and adaptive reuse are already reshaping everything from luxury…

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