Inconsistent Service Levels for Fleet Registration & Titling Persist at State DMVs
The 128th State of the Fleet Industry video produced by Automotive Fleet offers insights into the state of the fleet market as presented by AF Editor Mike Antich.
Today's topics include:
Service levels have fallen at DMVs and wait times for services have increased.
Fleet managers say DMVs have become inconsistent in enforcing their own regulations regarding license and title issues.
Compounding longer DMV turnaround time on registration and titling is the degradation in delivery times by the U.S. Postal Service.
Among the root causes for the decrease in DMV service levels is staffing…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.