Episode 32 - Developing the Vulnerable Customer Experience

Unlocking Vulnerability · Apr 12, 2021 · 38m

In this episode, Helen is joined by Vulnerable Customer Experience Consultant Carolyn Delehanty.

Carolyn shares how organisations can develop a successful vulnerable customer experience centred on the customer's feelings and emotions.

Contact and connect with Carolyn here -

https://www.linkedin.com/in/carolyn-delehanty/

Email - hello@delehantyconsulting.co.uk

Why not join Helen's vulnerability discussions - https://www.helenpettifer.com/vulnerability-discussions.html

You can also follow Helen for future episodes and more consumer vulnerability information:

Email - info@helenpettifer.com…