🎧 Season 4, Episode 2: AI Is Coming for Hospitality — But Not How You Think

Virtual GM - A Hotel Management Podcast · Sep 10, 2026 · 18m

AI is already changing hospitality—but the real opportunity isn’t replacing people. It’s helping independent hotels automate the right tasks, make better decisions, and give their teams more time to actually be hospitable.

🔹 Where AI Is Actually Being Used — Cody & Meagan share the ways they’re using AI today and what’s genuinely making their jobs easier.

🔹 What Should Be Automated? — From guest messaging and SOP creation to employee training and review responses, they break down where AI can save time—and where it can create problems.

🔹 AI Behind the Scenes — How AI can support revenue…