Skill #29: Understanding Your Reader (as a Whole)

The Not-Boring Tech Writer · Nov 18, 2019 · 35m

One of the most important skills tech writers can have is the ability to analyze their audience—researching who’s using the product their documentation, understanding how they it, and most important, ensuring their goals are reflected in the documentation.

But as tech writers research their audience, digging deep into insights such as demographic and preferred device, tech writers can, admittedly, get caught up in the technical side of audience analysis and dismiss opportunities to understand their reader as a whole.

That’s why in this episode, we have Alexander Yant on the podcast…